WhatsApp Business API in Vellore, Tamil Nadu

Transparent ₹ pricing

WhatsApp charges per delivered message by category — marketing, utility and authentication — each with its own rate on Meta's published, India-specific rate card (this replaced the older per-conversation model on 1 July 2025). The 24-hour customer service window, where you reply to a customer who messaged you first, stays free of message charges. InfiQ applies its own transparent platform pricing on those live Meta rates, all quoted ex-GST, and invoices with GST to your Tamil Nadu address so your input tax credit stays clean. Plans start at ₹999, with mid and Enterprise tiers as your message volumes and team grow, so a small Vellore retailer and a multi-location manufacturer can both start where it makes sense.

• Utility messages (order, dispatch, appointment, payment updates) for transactional flows
• Marketing messages for offers, launches and re-engagement
• Authentication messages for OTPs and login codes
• Free 24-hour service window for replies to inbound customer chats

Go live in 2 hours — and keep your account

Onboarding is designed to be quick and self-owned. You verify your business in Meta Business Manager, connect your number through Embedded Signup, and get your first message templates submitted for approval — typically live within 2 hours once your business is verified. Crucially, you retain full ownership of your WhatsApp Business Account (WABA): InfiQ operates on top of an account that belongs to you, never locked to us. As WhatsApp rolls out usernames through 2026, your business is identified by its BSUID (Business-Scoped User ID), and we guide you through green-tick (verified badge) eligibility as part of setup.

• Step 1 — Verify your business in Meta Business Manager
• Step 2 — Connect your number via Embedded Signup, retaining WABA ownership
• Step 3 — Submit and get message templates approved
• Step 4 — Go live, usually within 2 hours

Tamil, English and Hindi, on India hours

Language is the difference between a message that gets read and one that gets ignored. InfiQ lets your Vellore team compose and automate WhatsApp messages in Tamil, English and Hindi, with templates supported across multiple languages, so a patient reminder can go out in Tamil while a supplier update goes in English from the same account. Support runs on India hours, so when your team has a question about a template rejection or a delivery report, you are talking to people who understand both the platform and how businesses here operate.

Use cases across Vellore's key sectors

The same official API adapts to very different businesses across the district. Because everything runs through approved templates and automation, you can start with one high-value flow — say appointment reminders or dispatch alerts — and expand as your team gets comfortable. Below are patterns Vellore businesses commonly begin with.

• Healthcare & clinics — appointment confirmations, reports-ready alerts, follow-up reminders
• Education & coaching — admission updates, fee reminders, class and result notifications
• Manufacturing & auto components — order confirmations, dispatch tracking, payment follow-ups
• Leather & textiles — quotation sharing, order status, wholesale offer broadcasts
• Retail & services — booking confirmations, delivery updates, re-engagement offers