Broadcasts & Campaigns
Campaigns your customers actually open
Segment, personalise, schedule — then watch delivery, reads and revenue stream in live.
Explore BroadcastsWhatsApp messaging infrastructure for business.
Automate customer communication on WhatsApp — the official Business API, built for Indian businesses.
Automate customer communication on WhatsApp — the official Business API, with enterprise-grade reliability, built for Indian businesses.
7-day free trial on Lite
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7-day free trial on Lite · No card required
Enterprise-grade reliabilityLive in 2 hoursLive product tourThe real dashboard, on autoplay.The real dashboard, at a glance.
Built for Indian businesses on the official WhatsApp Business API
- E-commerce & D2C
- Healthcare
- Education & EdTech
- Banking & Finance
- Real Estate
- Retail & Offline
Why teams switch
Built like infrastructure, not a mailer.
The numbers that matter on day one: always-on monitoring, sub-second template delivery, read rates email never sees, and a go-live measured in hours.
- infrastructure monitoring
- 24×7
- median template delivery
- <1s
- typical message read rate
- 85%+
- typical go-live time
- ~2h
Official WhatsApp Business API, direct Cloud API access.
Why teams switch
Built like infrastructure, not a mailer.
- infrastructure monitoring
- 24×7
- median template delivery
- <1s
- typical message read rate
- 85%+
- typical go-live time
- ~2h
Platform
Campaigns, inbox and bots. One platform.One platform for marketing, support and engineering
Contacts, templates and analytics shared across every product — so campaigns, bots and agents finally speak the same language.
Shared Team Inbox
One number, your whole team
Every agent answers from the same verified number with assignment, private notes, labels and SLA timers built in.
Explore Team InboxFlows: draw the bot, ship it
27 blocks, drag and drop, zero code.
Explore FlowsDeveloper API: send today
Clean REST endpoints and predictable webhooks.
Explore APIBroadcasts & Campaigns
Campaigns your customers actually open
Segment, personalise, schedule — then watch delivery, reads and revenue stream in live. Retarget non-openers in one click.
- 95%+ open rates vs ~20% on email
- Revenue attributed per campaign
- One-click retargeting of non-openers
app.infiq.in/campaignsDiwali sale
Audience
Template
Hi {{name}} — our Diwali sale is live! Extra 20% off for you till midnight.
Shop nowView offers
Live results
98.2%
read in 24h
Delivered99%
Read98%
Clicked41%
Purchased12%
₹18.4L revenue attributed
Shared Team Inbox
One number, your whole team
Every agent answers from the same verified number with assignment, private notes, labels and SLA timers built in.
- Your whole team, one number
- Skill-based auto-assignment
- SLA timers & CSAT surveys
app.infiq.in/inbox4 open
Search conversations
Ananya S.
Assigned to PriyaCan I change the delivery address?
Private note
@Priya order already packed — check with dispatch first
@Priya order already packed — check with dispatch first
Yes Ananya! Share the new address and we'll update it before dispatch.
Reply as Priya… SLA 4:00 left
Flows
Draw the conversation, ship the bot
Drag blocks onto a canvas and the bot runs exactly as drawn — answering in seconds, remembering the customer forever, and handing to your team at the right moment.
- 27 blocks, drag and drop, zero code
- Conversations that never expire
- Rehearse the failure before a customer finds it
app.infiq.in/flowsLead qualifier
Trigger
New customer message received
Bot asks
“What's your budget range?”
How it works
Live on WhatsApp in three steps
No 6-week integration projects. Most teams send their first campaign the same day they sign up.
- 1
Connect your number
We handle Meta business verification, number registration and display-name approval — most businesses are live in about 2 hours once verified.
- 2
Build your flows
Import contacts, draft templates and assemble chatbots and campaigns in the no-code builder — or skip it and wire up our APIs directly.
- 3
Send, measure, scale
Launch broadcasts, watch real-time delivery and revenue analytics, and scale with automatic messaging-tier upgrades.
Solutions
Built for how your industry sells
Sixteen industries, one platform. Start from pre-built journeys, approved template libraries and integrations shaped around how your customers actually buy.
3–5×
E-commerce & D2C
typical ROI on cart-recovery campaigns
Recover abandoned carts, confirm orders, ship COD verifications and re-engage buyers — on a channel where read rates run high (often cited around 90%+) within minutes.
-40%
Healthcare
typical reduction in appointment no-shows
Appointment reminders, report delivery, and follow-up care journeys on the channel patients check first — with consent and privacy built in.
2×
Education & EdTech
typical improvement in enquiry-to-enrolment conversion
Counsel applicants, chase fee payments, share timetables and re-engage dropped leads — at a fraction of call-centre cost.
60%
Banking & Finance
typical lower cost per resolved query vs voice support
Transaction alerts, EMI reminders, KYC journeys and OTPs on WhatsApp — with the audit trail and controls your compliance team demands.
<1 min
Real Estate
first response to every new lead
Instant brochure delivery, site-visit scheduling and drip nurture for long sales cycles — connected to your lead sources and CRM.
25%
Retail & Offline
of one-time buyers typically converted to repeat customers
QR-code opt-ins at the counter, festival offers, loyalty updates and restock alerts — WhatsApp is the loyalty card your customers can't lose.
-32%
Travel & Hospitality
booking no-shows after WhatsApp reminders
Confirm bookings in seconds, deliver itineraries where travellers actually read them, and nudge guests before check-in — all on WhatsApp. Properties running reminders typically cut no-shows by a third.
+25%
Restaurants & Food
lift in repeat orders from WhatsApp win-back offers
Order confirmations, live delivery tracking, table reservations and menu broadcasts — on the channel your diners check between every course.
-28%
Logistics & Delivery
reduction in failed delivery attempts
Send live shipment updates, confirm addresses before dispatch and let customers reschedule in one tap — on the app they already check twenty times a day.
-32%
Automotive
fewer missed service appointments
Book test drives, remind owners when service is due and push live job-card updates — all on the one channel your customers open within minutes. InfiQ keeps dealerships and service centres in the conversation long after the sale.
-42%
Fitness & Wellness
drop in class no-shows
Remind members before every class, nudge renewals before they lapse and send progress check-ins between sessions — all on the app your members open 20 times a day.
-28%
Salons & Spas
fewer appointment no-shows
Automate booking reminders, stylist confirmations and aftercare follow-ups on WhatsApp — and turn one-time walk-ins into members who renew their packages on time.
-38%
Events & Ticketing
fewer event-day no-shows
Deliver QR tickets the moment payment clears, send event-day reminders with gate directions, and collect feedback while the applause is still fresh. All on the channel your audience checks 20 times a day.
+18%
Insurance
more policies renewed on time
Premium reminders that land before the grace period, claim status updates at every stage, and KYC documents collected in the same thread — no call queues, no lost paperwork.
2.4×
Professional Services
faster document collection than email
Qualify leads in minutes, collect documents in one thread and get invoices paid on time — on the channel your clients check 20 times a day. Built for agencies, accountants, consultants and law firms.
2.5×
Nonprofits & NGOs
typical lift in repeat donations
Send instant donation receipts, coordinate volunteer shifts and mobilise supporters for events — opt-in first, on the channel they actually read.
For developers
An API your engineers will actually like
Clean REST endpoints, predictable webhooks and a sandbox that takes minutes, not a sales call. Send your first message today; ship to production this week.
api.infiq.in/v1/messagessend-template.sh
$ curl --location --request POST 'https://api.infiq.in/v1/messages' \
--header 'X-INFIQ-API-KEY: key' \
--header 'Content-Type: application/json' \
--data '{
"messaging_product": "whatsapp",
"to": "919876543210",
"type": "template",
"template": {
"name": "reminder_1",
"language": { "code": "en" },
"components": [
{
"type": "header",
"parameters": [
{ "type": "image", "image": { "link": "https://www.infiq.in/brand/logo-primary.png" } }
]
},
{
"type": "body",
"parameters": [
{ "type": "text", "text": "Rajesh" },
{ "type": "text", "text": "sk marketing" },
{ "type": "text", "text": "activated" }
]
}
]
}
}'HTTP/1.1 201 Created— 0.4s
{
"messaging_product": "whatsapp",
"contacts": [{ "input": "919876543210", "wa_id": "919876543210" }],
"messages": [{ "id": "wamid.HBgMOTE5ODc2NTQzMjEwFQIAERgS…", "message_status": "accepted" }]
}⇢ webhook message.delivered +0.8s · X-InfiQ-Signature ✓
⇢ webhook message.read +2.1s · X-InfiQ-Signature ✓
FAQ
Frequently asked questions
What is InfiQ?
InfiQ is a communications platform (CPaaS) for business messaging on the WhatsApp Business API. One platform runs your broadcast campaigns, no-code chatbots, shared team inbox and developer APIs. As a Meta Business Partner, we operate on the official WhatsApp Business API.
Is InfiQ an official WhatsApp Business API provider?
Yes. InfiQ is a Meta Business Partner, which means direct WhatsApp Cloud API access, faster onboarding, green tick support and guided template approvals — no unofficial workarounds anywhere in the stack.
How fast can my business go live?
Most businesses are live within 2 hours. That window covers everything: Facebook Business verification, number registration and your first approved message template.
How is InfiQ priced?
Two parts: a platform subscription (plans at Rs.999, Rs.2,999 or custom for enterprise) plus Meta's message charges, billed per delivered message on the same invoice. Chatbot flows are priced separately, per flow, from Rs.399 a month. The live rate card sits inside the dashboard, so you can estimate a campaign's cost before you press send.
Can I build a WhatsApp chatbot without writing code?
Yes. InfiQ Flows is a drag-and-drop canvas: pick from 27 building blocks — messages, questions, actions, logic and endings — wire them together, and the bot runs exactly as you drew it. Conversations never expire, so a customer can reply in ten seconds or ten months and the flow resumes at the same step. You can force an action to fail in a sandbox to rehearse your error path, every save is a version you can roll back, and 14 reports include a drop-off heatmap drawn on the flow itself.
Can developers integrate InfiQ with our existing systems?
Yes. REST APIs and webhooks let you trigger messages from any system and stream delivery events back, which is how Shopify, WooCommerce, CRMs and payment gateways connect today. Busy accounting software has a native integration: save a voucher in Busy and the party gets the PDF on WhatsApp, with no API work.
Still have questions?
WhatsApp usHow teams use InfiQ
Built for the way teams actually work
Illustrative of the outcomes teams describe across support, growth and engineering. Named customer references are available on request.
Send your first message today.
Get set up on the official WhatsApp Business API and go live in 2 hours — with a team that answers when you call.
7-day free trial Enterprise-grade reliability Live in 2 hours Built for Indian businesses