3–5×
E-commerce & D2C
typical ROI on cart-recovery campaigns
Recover abandoned carts, confirm orders, ship COD verifications and re-engage buyers — on a channel where read rates run high (often cited around 90%+) within minutes.
WhatsApp messaging infrastructure for business.
Automate customer communication on WhatsApp — the official Business API, with enterprise-grade reliability, built for Indian businesses.
7-day free trial on Lite · No card required
Enterprise-grade reliabilityLive in 2 hoursapp.infiq.in/dashboard
Campaign overviewLive
WhatsApp Business API · Official Cloud API
Messages sent
1.24M
+10.3%
Delivered
99.1%
+12.4%
Read rate
94.6%
+11.9%
Replies
312K
+8.8%
Delivery performance
Sent ReadW1
W2
W3
W4
Active campaigns
Diwali early access
SendingCart recovery · July
CompletedWin-back · 90 days
ScheduledNumber quality
High
Messaging tier
100K / day
Built for Indian businesses on the official WhatsApp Business API
E-commerce & D2CHealthcareEducation & EdTechBanking & FinanceReal EstateRetail & OfflineTravel & HospitalityRestaurants & FoodLogistics & DeliveryAutomotiveFitness & WellnessSalons & SpasEvents & TicketingInsuranceProfessional ServicesNonprofits & NGOsE-commerce & D2CHealthcareEducation & EdTechBanking & FinanceReal EstateRetail & OfflineTravel & HospitalityRestaurants & FoodLogistics & DeliveryAutomotiveFitness & WellnessSalons & SpasEvents & TicketingInsuranceProfessional ServicesNonprofits & NGOs
- 24×7
- infrastructure monitoring
- <1s
- median template delivery
- 85%+
- typical message read rate
- ~2h
- typical go-live time
Platform
One platform for marketing, support and engineering
Contacts, templates and analytics shared across every product — so campaigns, bots and agents finally speak the same language.
Broadcasts & Campaigns
Campaigns your customers actually open
Segment, personalise, schedule — then watch delivery, reads and revenue stream in live. Retarget non-openers in one click.
- 95%+ open rates vs ~20% on email
- Revenue attributed per campaign
- One-click retargeting of non-openers
app.infiq.in/campaignsDiwali sale
Audience
Template
Hi {{name}} — our Diwali sale is live! Extra 20% off for you till midnight.
Shop nowView offers
Live results
98.2%
read in 24h
Delivered99%
Read98%
Clicked41%
Purchased12%
₹18.4L revenue attributed
Shared Team Inbox
One number, your whole team
Every agent answers from the same verified number with assignment, private notes, labels and SLA timers built in.
- Your whole team, one number
- Skill-based auto-assignment
- SLA timers & CSAT surveys
app.infiq.in/inbox4 open
Search conversations
Ananya S.
Assigned to PriyaCan I change the delivery address?
Private note
@Priya order already packed — check with dispatch first
@Priya order already packed — check with dispatch first
Yes Ananya! Share the new address and we'll update it before dispatch.
Reply as Priya… SLA 4:00 left
Chatbots & Automation
Answer in seconds, 24×7
Drag-and-drop flows plus AI answers trained on your content. Qualify leads and resolve FAQs automatically — hand off to humans when it matters.
- Visual flows, zero code
- AI trained on your content
- Handoff with full context
app.infiq.in/flowsLead qualifier
Trigger
New customer message received
Bot asks
“What's your budget range?”
How it works
Live on WhatsApp in three steps
No 6-week integration projects. Most teams send their first campaign the same day they sign up.
- 1
Connect your number
We handle Meta business verification, number registration and display-name approval — most businesses are live in about 2 hours once verified.
- 2
Build your flows
Import contacts, draft templates and assemble chatbots and campaigns in the no-code builder — or skip it and wire up our APIs directly.
- 3
Send, measure, scale
Launch broadcasts, watch real-time delivery and revenue analytics, and scale with automatic messaging-tier upgrades.
Solutions
Built for how your industry sells
Sixteen industries, one platform. Start from pre-built journeys, approved template libraries and integrations shaped around how your customers actually buy.
-40%
Healthcare
typical reduction in appointment no-shows
Appointment reminders, report delivery, and follow-up care journeys on the channel patients check first — with consent and privacy built in.
2×
Education & EdTech
typical improvement in enquiry-to-enrolment conversion
Counsel applicants, chase fee payments, share timetables and re-engage dropped leads — at a fraction of call-centre cost.
60%
Banking & Finance
typical lower cost per resolved query vs voice support
Transaction alerts, EMI reminders, KYC journeys and OTPs on WhatsApp — with the audit trail and controls your compliance team demands.
<1 min
Real Estate
first response to every new lead
Instant brochure delivery, site-visit scheduling and drip nurture for long sales cycles — connected to your lead sources and CRM.
25%
Retail & Offline
of one-time buyers typically converted to repeat customers
QR-code opt-ins at the counter, festival offers, loyalty updates and restock alerts — WhatsApp is the loyalty card your customers can't lose.
-32%
Travel & Hospitality
booking no-shows after WhatsApp reminders
Confirm bookings in seconds, deliver itineraries where travellers actually read them, and nudge guests before check-in — all on WhatsApp. Properties running reminders typically cut no-shows by a third.
+25%
Restaurants & Food
lift in repeat orders from WhatsApp win-back offers
Order confirmations, live delivery tracking, table reservations and menu broadcasts — on the channel your diners check between every course.
-28%
Logistics & Delivery
reduction in failed delivery attempts
Send live shipment updates, confirm addresses before dispatch and let customers reschedule in one tap — on the app they already check twenty times a day.
-32%
Automotive
fewer missed service appointments
Book test drives, remind owners when service is due and push live job-card updates — all on the one channel your customers open within minutes. InfiQ keeps dealerships and service centres in the conversation long after the sale.
-42%
Fitness & Wellness
drop in class no-shows
Remind members before every class, nudge renewals before they lapse and send progress check-ins between sessions — all on the app your members open 20 times a day.
-28%
Salons & Spas
fewer appointment no-shows
Automate booking reminders, stylist confirmations and aftercare follow-ups on WhatsApp — and turn one-time walk-ins into members who renew their packages on time.
-38%
Events & Ticketing
fewer event-day no-shows
Deliver QR tickets the moment payment clears, send event-day reminders with gate directions, and collect feedback while the applause is still fresh. All on the channel your audience checks 20 times a day.
+18%
Insurance
more policies renewed on time
Premium reminders that land before the grace period, claim status updates at every stage, and KYC documents collected in the same thread — no call queues, no lost paperwork.
2.4×
Professional Services
faster document collection than email
Qualify leads in minutes, collect documents in one thread and get invoices paid on time — on the channel your clients check 20 times a day. Built for agencies, accountants, consultants and law firms.
2.5×
Nonprofits & NGOs
typical lift in repeat donations
Send instant donation receipts, coordinate volunteer shifts and mobilise supporters for events — opt-in first, on the channel they actually read.
For developers
An API your engineers will actually like
Clean REST endpoints, predictable webhooks and a sandbox that takes minutes, not a sales call. Send your first message today; ship to production this week.
api.infiq.in/v1/messagessend-template.sh
$ curl --location --request POST 'https://api.infiq.in/v1/messages' \
--header 'X-INFIQ-API-KEY: key' \
--header 'Content-Type: application/json' \
--data '{
"messaging_product": "whatsapp",
"to": "918435053922",
"type": "template",
"template": {
"name": "reminder_1",
"language": { "code": "en" },
"components": [
{
"type": "header",
"parameters": [
{ "type": "image", "image": { "link": "https://www.infiq.in/brand/logo-primary.png" } }
]
},
{
"type": "body",
"parameters": [
{ "type": "text", "text": "Rajesh" },
{ "type": "text", "text": "sk marketing" },
{ "type": "text", "text": "activated" }
]
}
]
}
}'HTTP/1.1 201 Created— 0.4s
{
"messaging_product": "whatsapp",
"contacts": [{ "input": "918435053922", "wa_id": "918435053922" }],
"messages": [{ "id": "wamid.HBgMOTE4NDM1MDUzOTIyFQIAERgS…", "message_status": "accepted" }]
}⇢ webhook message.delivered +0.8s · X-InfiQ-Signature ✓
⇢ webhook message.read +2.1s · X-InfiQ-Signature ✓
FAQ
Frequently asked questions
What is InfiQ?
InfiQ is a communications platform (CPaaS) for business messaging on the WhatsApp Business API. One platform runs your broadcast campaigns, no-code chatbots, shared team inbox and developer APIs. As a Meta Business Partner, we operate on the official WhatsApp Business API.
Is InfiQ an official WhatsApp Business API provider?
Yes. InfiQ is a Meta Business Partner, which means direct WhatsApp Cloud API access, faster onboarding, green tick support and guided template approvals — no unofficial workarounds anywhere in the stack.
How fast can my business go live?
Most businesses are live within 2 hours. That window covers everything: Facebook Business verification, number registration and your first approved message template.
How is InfiQ priced?
Two parts: a platform subscription (plans at Rs.999, Rs.2,999 or custom for enterprise) plus Meta's message charges, billed per delivered message on the same invoice. The live rate card sits inside the dashboard, so you can estimate a campaign's cost before you press send.
Can developers integrate InfiQ with our existing systems?
Yes. REST APIs and webhooks let you trigger messages from any system and stream delivery events back, and native integrations cover Shopify, WooCommerce, CRMs and payment gateways out of the box.
Still have questions?
WhatsApp usHow teams use InfiQ
Built for the way teams actually work
Illustrative of the outcomes teams describe across support, growth and engineering. Named customer references are available on request.
“We recovered ₹4.2L of abandoned carts in our first month. One cart nudge, one reminder — that's it. Wish we'd moved off email blasts years ago.”
“Went live in an afternoon. Verification, number, first template — everything approved before our evening standup ended.”
“Our Diwali broadcast reached 62,000 opted-in customers with 91% reads. Best festive season we've had — and we could see revenue per campaign.”
“No-shows dropped from 22% to 8% once appointment reminders moved to WhatsApp. Patients actually confirm now instead of going silent.”
“Delivery updates used to be 60% of our support calls. Now the tracking template answers before the customer even asks.”
“Frame-ready alerts and try-at-home bookings on one thread. We're a small shop giving a big-brand experience.”
“Our templates sat in review for weeks with the old provider. Mr Susheel got everything cleared in two days — that kind of ownership is rare.”
“EMI reminders on WhatsApp changed our collections curve. Polite, on time, and customers reply instead of ignoring.”
“Fee reminders, PTM circulars, exam schedules — parents actually read them now. The front office phone finally breathes.”
“Order confirmations with a modify button cut our wrong-delivery complaints to nearly zero during wedding season.”
“Clean REST API, webhooks that just work, sandbox keys in minutes. Our OTP flow shipped inside one sprint.”
“Slot reminders with a reschedule button mean 30% fewer empty chairs. It paid for itself in the first week.”
“Site-visit confirmations and brochure drops on WhatsApp. Leads stopped going cold between the call and the visit.”
“Test-ride bookings doubled. The chatbot qualifies budget and locality before my sales team even picks up the lead.”
“Five agents, one number, zero 'who's replying to this?' chaos. Labels and auto-assignment keep our mornings sane.”
“Quotation follow-ups feel personal even at scale. Clients reply on WhatsApp in minutes, not days.”
“Harvest-day price lists go to 4,000 farmers every morning. First-hour reads beat anything we tried before.”
“Back-in-stock alerts sell out restocks in hours. My Instagram DMs finally get a rest.”
“Dealer order confirmations and dispatch photos on one thread — disputes down, trust up.”
“Itinerary PDFs, driver details and day-wise updates in one chat. Guests feel handheld from booking to boarding.”
“Demo-class reminders tripled show-ups. Counsellors work warm leads straight from the shared inbox.”
“Onboarding was genuinely two hours. Mr Susheel handled Meta verification end to end and stayed on the call till our first broadcast went out.”
“AMC renewal nudges recover service contracts we used to lose silently. Technicians get their job cards on WhatsApp too.”
“Shoot confirmations, mood boards and album delivery in one thread. Clients rave about the experience before they've seen the photos.”
“Class reminders and renewal nudges quietly rebuilt our retention — 40% fewer lapsed memberships this quarter.”
“RSVP buttons on digital invites. For the first time ever we locked headcounts three days early.”
“The COD confirmation template alone cut our RTO by a third. That's lakhs saved monthly, not a vanity metric.”
“Payment receipts and due-date nudges land instantly. 'Did you get my payment?' tickets have vanished.”
“Saree catalogues with quick-reply sizes — NRI customers shop over WhatsApp like they're standing in the store.”
“High-value buyers want a human touch. Shared-inbox notes mean any of us can pick up a ₹2L conversation with full context.”
“Result day used to crash our phone lines. Now it's one broadcast, and parents get marks with a PDF attached.”
“Post-procedure care instructions as templates. Fewer panicked calls, much better recovery compliance.”
“Custom-cake enquiries flow through the chatbot — flavour, weight, date — before I even open the chat.”
“27 outlets, one verified number per city, campaigns from head office. Local taste, central control.”
“Interview reminders with location pins halved candidate no-shows. Our recruiters live in the shared inbox now.”
“Lookbook drops get ten times the response my old mailing list did. WhatsApp is my storefront now.”
“Meta flagged one of our templates on a Friday evening. Mr Susheel called us before we'd even noticed and had a fix approved by Monday. Great job.”
“Abandoned-cart plus a wishlist price-drop nudge — our two best revenue levers, both running on autopilot.”
“Vaccination-due reminders bring pets back on time. Pet parents love the photo updates after procedures.”
“Order-ready and rider-assigned updates stopped the 'where's my food' flood during dinner rush.”
“Vendor coordination and client updates from one verified number. Wedding chaos, finally organised.”
“Yatra date reminders and packing checklists — pilgrims travel prepared, and reviews keep mentioning the 'personal touch'.”
“Subscription refill reminders keep our monthly beans on autopilot. Churn is down 25% since we switched.”
“Check-in directions, door codes and local tips sent automatically on arrival day. Guests feel expected.”
“Counselling-slot bookings run through the chatbot overnight. We wake up to a full calendar.”
“Delivery-slot confirmations with a reschedule button ended our biggest CSAT killer — failed deliveries.”
“Licence upload, advance payment, pickup pin — the whole rental starts and ends on WhatsApp.”
“Donation receipts and impact updates keep donors close. Our repeat-donation rate has never been higher.”
“Refill reminders tied to prescription cycles. Even our elderly customers manage it easily — it's just WhatsApp.”
“Artisan stories sent with every product drop — customers buy the story and the stole. Reads near 90% every time.”
“Weather updates and gear checklists before every trek. Safety communication that people actually read.”
“We're a small unit and I feared big-platform treatment. Mr Susheel set up our catalogue and first campaign himself. Five stars for the man.”
“Sample-set follow-ups convert three times better on WhatsApp than they ever did on our mailing list.”
“Reorder buttons under every delivery confirmation — 28% of our orders are now one-tap repeats.”
“Job-done photos and the invoice in the same thread. Disputes about 'was it actually cleaned' are history.”
“Daily delivery confirmations for 6,000 households before 7 AM. Missed-delivery complaints fell off a cliff.”
“Photo updates at pickup time and fee reminders that don't feel awkward. Parents are happier — so is accounts.”
“Service-due reminders bring cars back to our workshop instead of the local garage. A recall notice reaches every owner in a day.”
“International buyers get quotes, documents and shipment photos on one thread. Deals close faster across time zones.”
“Premiere invites with RSVP buttons and a reminder sequence filled the hall twice over.”
Send your first message today.
Get set up on the official WhatsApp Business API and go live in 2 hours — with a team that answers when you call.
7-day free trial Enterprise-grade reliability Live in 2 hours Built for Indian businesses