AI Agent
An AI agent that runs your WhatsApp, day and night.
It answers every customer in seconds, recommends the right product, books appointments and captures leads — in your voice, on the number they already message. You stay in control; it just never sleeps.
Built on the official Meta Business AgentWatch a question become an answer
LiveCustomer asks
Mixer grinder under Rs.4,000?
Your agent
Agent replies in ~3s
Every hour. Every language. Your voice.
Working now
The latest from Meta — live at InfiQ
Built on the official Meta Business Agent.
In June 2026 Meta launched its own AI agent for businesses — over a million businesses already use it on WhatsApp and Messenger, with Instagram rolling out. As a Meta Business Partner, InfiQ brings it to you the day it ships, wired into your own catalogue, bookings and team.
Meta Business Agent
Meta’s official, turnkey AI for business chats — trusted by 1M+ businesses worldwide, free to get started, and available in India for retail, travel, automotive, services and consumer brands.
- Official Meta product — no unofficial workarounds
- Answers, recommends from your catalogue, books & qualifies
- WhatsApp + Messenger today, Instagram rolling out
InfiQ AI Agent
We wire the agent into your business — so it doesn’t just chat, it works: live orders, real booking slots, your CRM, and a clean handoff to your team when a human should take over.
- Connected to your catalogue, orders, bookings & CRM
- Hands over to your shared team inbox with full context
- One dashboard for campaigns, chats and the agent together
The difference
Same night. Two very different mornings.
Most businesses lose customers in the hours nobody is watching the phone. Here is that night, side by side.
Without an agent
Is the PowerMix in stock?
9:41 PM - seen next morning
Can I book for Saturday?
11:07 PM - seen next morning
Where is order #2210?
6:12 AM - seen next morning
Three customers waited. Some never come back.
With your agent
Is the PowerMix in stock?
answered at 9:41 PM
Can I book for Saturday?
answered at 11:07 PM
Where is order #2210?
answered at 6:12 AM
Three conversations kept. While you slept.
See it in action
One agent. Every job your front desk does.
Not a menu of buttons — an agent that understands what each customer wants and gets it done. Here's what that looks like inside a real chat.
01Answers instantly, 24×7
Every question gets a real answer in seconds
At 2 AM, on a Sunday, or during your festive-season rush — no customer waits, no message is missed. Whatever the hour, the agent is already replying.
02Recommends the right product
Suggests exactly what fits — from your catalogue
It reads what the customer actually needs, scans your catalogue and puts the best-fit product forward, like your sharpest salesperson cloned across every chat at once.
Customer: “A mixer grinder under ₹4,000 for daily use?”
PowerMix 500W
₹2,199
PowerMix 750W
₹3,499
PowerMix Pro
₹4,999
Agent scans your catalogue and recommends the best fit
03Books & captures leads
Turns “are you open?” into a booked slot
It offers real availability, confirms the booking and captures the lead's details right in the chat — no forms, no back-and-forth, nothing dropped.
Booking a slot
04Speaks their language
Hindi, Tamil, Telugu — however they wrote to you
A customer writes in their language, the agent replies in the same one, automatically. No language settings, no separate numbers — every customer feels spoken to.
One agent · every language
Your order arrives by tomorrow 🚚
05Knows when to step back
Hands your team the whole story
The moment a chat needs a human, it passes the conversation over with the full history and everything the customer already told it — so your team picks up mid-thought, never from scratch.
Agent handles the routine chat…
06Learns your business — no scripts
It just reads what you already have
Point it at your catalogue, hours, FAQs and past chats once. There's nothing to script and no flowcharts to draw — it understands your business and answers anything, the way you would.
Learns your business — no scripts
Do the math
Drag the slider. That's your team's time back.
Move it to roughly your daily chat volume and watch what round-the-clock answering actually adds up to.
Roughly how many customer chats a day?
150
~188 hrs
of routine replies your team gets back, every month
~53/day
after-hours chats answered instead of missed
Illustrative estimate - every business is different.
Fresh off the Meta roadmap
What's new — and what's next
Our job is simple: the moment Meta ships something for business chats, it's live at InfiQ. Here's the current state of play.
Meta Business Agent
Meta's official AI agent for business chats, launched June 2026 — already used by 1M+ businesses on WhatsApp and Messenger. Switched on for InfiQ customers with our integration layer.
Voice calls on WhatsApp
Customers can call your business right inside the chat — no phone number to dial, the conversation just becomes a call when talking is faster than typing.
Instagram expansion
The same agent is expanding beyond WhatsApp and Messenger to Instagram DMs — one brain across every channel your customers use.
UPI payments inside the chat
Meta has announced pay-in-chat for India: the customer confirms and pays by UPI without leaving WhatsApp. We're onboarding early-access businesses now.
Not a silo
One agent, orbited by everything you run on
It doesn't just talk — it acts: pulling live products, real slots and order status from the systems you already use, and handing conversations to your team's inbox when it should.
Your agent
Pricing, straight
Free to start. Honest from there.
What the agent costs is simpler than most people expect — here's the real picture, no asterisks.
₹0
to switch the agent on
Getting started with the Meta Business Agent is free — Meta’s own policy. Pair it with InfiQ’s 7-day trial and your agent is answering customers before you’ve paid anyone anything.
Replies are free
inside every customer conversation
When a customer messages you, replying costs nothing today — every answer and order update inside that conversation window is free under Meta’s current pricing (Meta has announced per-message service pricing from 1 October 2026). Campaigns you initiate are billed per delivered message.
₹999/mo
InfiQ plans, from Lite
Dashboard, campaigns, shared inbox and the agent together. Meta’s message charges pass through at their official ₹ rate card, on the same invoice — billed in rupees from 2026.
UpcomingMeta has announced paid subscription tiers for the Business Agent in the coming months — we’ll publish them here the day they’re official.
See full pricingFAQ
Frequently asked questions
Is this the official Meta Business Agent?
Yes. Meta launched its Business Agent in June 2026, and over a million businesses already use it on WhatsApp and Messenger. As a Meta Business Partner, InfiQ runs the official agent — and adds the layer that makes it yours: connections to your catalogue, orders, bookings and CRM, plus handoff into your team's shared inbox.
What does it cost?
Getting started is free — that's Meta's own policy for the Business Agent. Replies inside a customer conversation are free under Meta's current pricing (Meta has announced per-message service pricing from 1 October 2026); campaigns you initiate are billed per delivered message. InfiQ plans begin at ₹999/month, with Meta's charges passed through at the official ₹ rate card on the same invoice. Meta has announced paid subscription tiers for the agent; we'll publish them when they're official.
Will it sound like a robot?
No. The agent replies in your brand's tone and in the language your customer wrote in. It reads like your best team member on their best day — warm, specific and to the point — not a canned auto-reply.
Do I have to write scripts or draw flowcharts?
No. You point the agent at what you already have — your product catalogue, business hours, policies and past answers — and it learns from that. There are no decision trees to build or maintain.
What happens when it can't answer something?
It hands the conversation to your team the moment a chat needs a human — with the full history and everything the customer already told it, so your agent picks up mid-thought instead of starting over.
Is this really inside WhatsApp?
Yes. It works on your verified WhatsApp number — the same one your customers already message. As a Meta Business Partner, InfiQ runs it on the official WhatsApp Business Platform, so there are no unofficial workarounds.
Can I turn it off or take over a chat myself?
Any time. You decide which conversations it handles, and you (or your team) can jump into any chat and take over instantly. You stay in control — the agent just makes sure no customer is ever left waiting.
Give every customer an instant reply.
Switch on an AI agent that answers, books and sells on WhatsApp — in your voice, around the clock.