Available
WhatsApp Business API onboarding
Guided onboarding onto the official WhatsApp Business API — connect Meta Business Manager, register a number and go live, typically in 2 hours.
Learn moreProduct roadmap
InfiQ product roadmap
A clear line between what's live on InfiQ today and the directions we're exploring next. Everything under “Available today” is something you can use right now; everything under “Exploring next” is a direction, not a delivery date.
This shows direction, not dated commitments. Plans can change, and nothing here is a promise of a specific feature or a delivery date. For what has actually shipped, see our changelog.
Available today
Shipped and in your dashboard
These are real, live capabilities you can use on InfiQ right now. Follow any link to see how it works.
Available
Broadcasts and campaigns
Segmented, opted-in broadcasts with scheduling, per-contact personalisation, automatic pacing and delivered/read/replied metrics per campaign.
Learn moreAvailable
No-code chatbot builder
Build automated flows visually — keyword triggers, buttons and lists, working hours and handoff to a human — without writing code.
Learn moreAvailable
Shared team inbox
One WhatsApp number, your whole team. Assign conversations, add internal notes, tag and resolve, all from a single collaborative inbox.
Learn moreAvailable
Template library and playground
A library of 1,000+ message templates across Marketing, Utility and Authentication, plus a playground to draft, preview and validate before you submit.
Learn moreAvailable
25 free WhatsApp tools
Calculators, generators and validators — click-to-chat links, QR codes, conversation cost estimates, template checkers and more — free and no sign-up.
Learn moreAvailable
Developer API and webhooks
Send messages, manage templates and receive inbound events programmatically, with webhooks for delivery status and replies to wire into your own systems.
Learn moreAvailable
Industry solutions and playbooks
16 industry solutions and 32 use-case playbooks showing how real teams use WhatsApp for marketing, support and transactional messaging.
Learn moreAvailable
Compliance and DPDP hub
Plain-language guidance on the DPDP Act, consent and opt-in best practices, with platform-level opt-out handling and exportable audit logs.
Learn moreAvailable
Integrations
Connect InfiQ to the tools you already run so contacts, orders and events flow into your messaging without manual exports.
Learn moreExploring next
Directions we're looking at
These are areas we're actively exploring. They are not scheduled, not committed and may change or not ship at all.
Exploring
Exploring more channels
InfiQ is WhatsApp-only today, on the official Business API. We're exploring whether SMS, email, voice and RCS could one day sit alongside WhatsApp — nothing committed yet.
Exploring
Richer campaign analytics
Going beyond delivered, read and replied — we're exploring deeper reporting on segments, funnels and how campaigns move real business outcomes over time.
Exploring
More native integrations
We're looking at expanding the set of tools InfiQ connects to natively, so more of your stack talks to WhatsApp without custom glue code.
Exploring
WhatsApp Flows support
WhatsApp Flows let customers complete structured, form-like interactions inside a chat. We're exploring how to bring Flows into InfiQ's builder and templates.
Exploring
Expanded template playground
We're exploring a richer playground — more preview fidelity, variable testing and guidance — to make drafting and iterating on templates faster.
A reminder: the items above are exploratory. Nothing here is a commitment, a beta announcement or a delivery date — priorities shift as we learn and as the platform evolves.
How we decide
What shapes the roadmap
Our roadmap is driven by two things: how customers actually use InfiQ, and how Meta's WhatsApp Business Platform changes over time. We prioritise the capabilities that remove real friction for the businesses already messaging on InfiQ, and we adapt when Meta updates pricing, policies or messaging features. We would rather ship something genuinely useful than announce something to chase a trend — so we keep this page honest, separate what's live from what we're exploring, and avoid promises we can't stand behind.
Have a request? We're listening.
The best roadmap items come from customers. Tell us what would make WhatsApp work better for your business.
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