Product updates

What's new on InfiQ

A running log of what's available on the platform — described plainly, with no dated promises. Capabilities are listed as they land in the product.

PlatformDevelopersTemplatesToolsSolutionsComplianceRSS feed

24 June 2026Latest
Compliance
Compliance hub with DPDP guidance and a readiness check
A dedicated hub that walks you through India's DPDP Act and WhatsApp opt-in requirements, with an interactive readiness check to see where you stand.
- Plain-language guidance on the DPDP Act and how it maps to WhatsApp Business messaging.
- Opt-in best practices so your broadcast and template sends stay inside WhatsApp policy.
- An interactive readiness check that surfaces gaps before you start messaging at scale.
- Built on a platform aligned with DPDP and GDPR principles, with TLS in transit and encryption at rest.
13 May 2026
Platform
Shared team inbox and no-code chatbot builder
Handle every WhatsApp conversation from one shared inbox, and automate the repetitive ones with a no-code chatbot builder that hands off to a human when needed.
- A shared team inbox so multiple agents can work the same WhatsApp number together.
- A visual, no-code flow builder for chatbots — no engineering required to launch.
- Human handoff built in, so a live agent can take over any automated conversation.
- Broadcast campaigns and conversation history sit alongside the inbox in one dashboard.
8 April 2026
Solutions
16 industry solution pages and 32 use-case playbooks
Tailored guidance for how WhatsApp works in your sector, plus concrete playbooks for the messaging journeys that move the needle.
- 16 industry pages covering how businesses in each sector use the WhatsApp Business API.
- 32 WhatsApp use-case playbooks — from abandoned-cart recovery to appointment reminders.
- Each playbook maps a real messaging journey you can adapt to your own audience.
- Cross-linked with the template library so you can go from playbook to approval-ready message.
11 March 2026
Developers
Developer platform: REST API, scoped keys and signed webhooks
A first-class developer platform. Everything the dashboard does is available over a documented REST API with key-based auth and verifiable webhooks.
- REST API authenticated with an X-INFIQ-API-KEY header.
- Scoped API keys so you can limit what each integration is allowed to do.
- Signed webhooks you can verify, so inbound events are provably from InfiQ.
- A sandbox to build and test integrations before going live.
18 February 2026
Tools
25 free browser-based WhatsApp tools
A suite of 25 free, browser-based utilities for working with WhatsApp — no sign-up required to use them.
- Link and QR-code generators for wa.me and click-to-chat flows.
- Calculators and validators for planning and checking your messaging setup.
- A chat widget generator to embed WhatsApp on your website.
- Every tool runs in the browser and is free to use.
21 January 2026
Templates
Template library: 1,000+ approval-ready templates and a live playground
A searchable library of over 1,000 approval-ready WhatsApp message templates across 27 categories, plus a live playground to preview and adapt them.
- 1,000+ WhatsApp templates written to be approval-ready.
- Organised across 27 categories so you can find the right message fast.
- A live playground to preview a template and fill in variables before you send.
- Adapt any template to your brand voice, then push it into your account.