WhatsApp Business API in Kannur, Kerala

Transparent ₹ pricing

Since 1 July 2025, WhatsApp bills per delivered message by category — marketing, utility, and authentication — rather than per conversation. The old 24-hour conversation window still exists, but only as a service window for replying to customers who message you first; it is no longer a billing unit, and those service replies are free today but become chargeable from 1 October 2026. InfiQ prices your usage in rupees and applies its own transparent platform pricing on top, all quoted ex-GST with GST invoicing raised to your Kerala business. That means your Kannur team sees exactly what a marketing broadcast, an order-confirmation utility message, or an OTP costs before you send it — no guesswork, no per-conversation confusion, and a clear monthly invoice your accountant can file against Kerala GST.

• Per-delivered-message billing by category — marketing, utility, authentication
• Service window for replies to customer-initiated chats within 24 hours (free today, chargeable from 1 October 2026)
• GST invoices raised to your Kannur / Kerala business (all prices ex-GST)
• Lite, Growth, and Enterprise plans sized to local business volumes

Onboarding built for Kannur businesses

Getting live is faster than most Kannur owners expect. InfiQ handles the technical setup while you focus on your business, and the whole process typically completes in 2 hours once your business is verified. First, we verify your business inside Meta Business Manager using your GST and registration details. Next, you connect your phone number through Embedded Signup — and critically, you keep full BSUID ownership of the account, so the WhatsApp asset always belongs to your business, not to us. We then help you draft and submit message templates for approval, guide you through green-tick (verified badge) eligibility, and switch you live. Whether you run a single showroom on Fort Road or a chain across Kannur, Thalassery, and Payyanur, the path is the same and the ownership stays yours.

• Verify your business in Meta Business Manager with GST and registration details
• Connect your number via Embedded Signup — you retain full BSUID ownership
• Get message templates drafted and approved by Meta
• Go live and check green-tick eligibility — typically within 2 hours

Support in Malayalam, English, and Hindi

Language is not a nice-to-have in Kannur — it's the difference between a customer replying and ignoring you. InfiQ supports Malayalam, English, and Hindi messaging so your automated templates, quick replies, and broadcasts read naturally to local customers, and your team can operate the platform in the language they're comfortable with. Combined with India-hours support, that means when a Kannur business needs help getting a template approved or troubleshooting a broadcast, you're talking to people who understand both the WhatsApp API and the way business gets done in Kerala. Your customers get messages that feel local; your team gets support that doesn't force them to translate.

• Send templates, auto-replies, and broadcasts in Malayalam, English, or Hindi
• Operate the InfiQ platform in the language your team prefers
• India-hours support that understands both the API and local context

Own your WhatsApp asset for the long term

A WhatsApp business number is becoming core infrastructure, and you shouldn't rent it from a provider who could hold it hostage. With InfiQ, the WhatsApp Business Account is registered under your own Meta Business Manager with full BSUID ownership, so if your needs change, the asset — your number, your verified profile, your customer trust — stays with your Kannur business. This also positions you well for what's coming: as WhatsApp rolls out usernames and the Business-Scoped User ID (BSUID) model through 2026, businesses on the official API with clean ownership will adapt smoothly. Building on the official API now, rather than an unofficial workaround, is the difference between a channel you control and one that can vanish overnight.