Attendees lose emails but they open WhatsApp. These templates cover the full event lifecycle for Indian organisers: booking confirmations with e-tickets, day-before and day-of reminders, gate and parking instructions, schedule changes, waitlist upgrades and post-event follow-ups. Each one is written to pass Meta review on the first submission.
39 ready-to-edit templates·One tap to load any template into your account·Open any template in the playground
Your booking is confirmed! 🎟
Event: {{1}}
Date: {{2}}
Venue: {{3}}
Booking ID: {{4}}
Your e-ticket is attached above. Show the QR code at the gate — no printout needed. Doors open 60 minutes before start.
Sent right after checkout when tickets are issued closer to the event date, confirming the order details.
Order {{1}} confirmed for {{2}}.
Tickets: {{3}}
Amount paid: Rs. {{4}}
Your e-tickets with entry QR codes will be sent on this number 48 hours before the event. Keep this chat handy.
View booking
{{1}}EV-77120{{2}}Zakir Khan Live, Mumbai{{3}}2 x Silver{{4}}2,998
Sent when a bulk or group order is confirmed, telling the buyer how individual passes will be shared.
{{1}}, your group booking for {{2}} is confirmed — {{3}} passes under booking ID {{4}}.
Each guest can receive their own pass: reply SHARE and we will send you a link to enter their numbers. Or show this booking ID at the group entry counter.
Sent when payment fails or is abandoned mid-checkout while seats are held for a short window.
Almost there — your payment for {{1}} did not go through, but we are holding your {{2}} seats for {{3}} minutes.
Complete the payment now to confirm your booking, or the seats will be released to others.
Sent the evening before the event to confirm attendance logistics and reduce no-shows.
Tomorrow is the day! {{1}} starts at {{2}}.
Venue: {{3}}
Gates open: {{4}}
Carry a valid photo ID and your e-ticket QR from this chat. Outside food and large bags are not permitted.
Get directions
View my ticket
{{1}}Prateek Kuhad India Tour{{2}}7:30 PM{{3}}Jawaharlal Nehru Stadium, Delhi{{4}}5:30 PM
Sent on the morning of the event with the essentials an attendee needs before leaving home.
See you today at {{1}}! Quick checklist before you leave:
- E-ticket QR (in this chat)
- Photo ID matching the booking name
- Entry from Gate {{2}}
Show starts {{3}} sharp. Parking at {{4}} is limited — we recommend arriving early or using the metro.
Sent 2-3 hours before doors open to attendees who have not yet checked in, prompting them to leave on time.
Live location
Doors open in {{1}} hours for {{2}}. Traffic near {{3}} is usually heavy on event days — plan to reach by {{4}} to skip the entry rush. Your QR ticket is in this chat, ready to scan.
Sent a week out for large events, covering travel and stay planning while there is still time to arrange it.
One week to {{1}}! A few things worth planning now:
- The venue ({{2}}) is {{3}} km from the city centre; shuttle details come Thursday
- Weather forecast: {{4}} — dress accordingly
- Age policy: entry for {{5}} and above only
We will send your entry QR 48 hours before the event.
Sent 24-48 hours before the event with the individual entry QR ticket attached as a document.
entry_qr_delivery_v1.pdfPDF · 128 KB · 1 page
Your entry pass for {{1}} is attached above.
Name: {{2}}
Category: {{3}}
Gate: {{4}}
Each QR admits one person and works only once. Do not share screenshots publicly — a scanned code cannot be reused.
Carry a photo ID matching the pass name
{{1}}Comic Con Bengaluru{{2}}Ananya Iyer{{3}}Weekend Pass{{4}}2 (KTPO Main Entrance)
Sent the day before to explain gates, security checks and prohibited items so entry queues move fast.
Entry guide for {{1}}:
1. Enter from Gate {{2}} as printed on your pass
2. Security check: no outside food, bottles, lighters or professional cameras
3. Box office pickups close at {{3}}
4. Re-entry is {{4}}
Keep your QR ready on screen with brightness turned up — it scans faster.
{{1}}Lollapalooza India{{2}}A{{3}}8:00 PM{{4}}not permitted after 6 PM
Sent to ticket holders of large venues with parking passes, shuttle timings and drop-off points.
Live location
Getting to {{1}} on {{2}}:
Parking: {{3}} (Rs. {{4}} per car, pay at entry)
Free shuttles: every 15 minutes from {{5}} starting 3 PM
Drop-off point for cabs: North Gate only
Last shuttle back leaves 45 minutes after the show ends.
{{1}}Global Music Fest{{2}}Saturday{{3}}Lot C, Embassy Tech Park{{4}}200{{5}}Whitefield Metro Station
Sent when the attendee's QR is scanned at the gate, confirming entry and sharing inside-venue info.
Welcome to {{1}}! Your pass was scanned at {{2}}.
Wristband exchange: counter next to Gate {{3}}
Food court and water refill stations: behind the main stage
Lost & found / first aid: {{4}}
Have a great show!
{{1}}Vh1 Supersonic, Pune{{2}}4:42 PM{{3}}1{{4}}Info desk, West side
A Meta-compliant WhatsApp abandoned cart template for events businesses — marketing category with three variables ({{name}}, {{cart item}}, {{incentive}}), a required opt-out line, and one-tap buttons. Recover lapsed ticket, booking, and registration carts fast with InfiQ's transparent ₹ pricing.
A copy-paste WhatsApp appointment reminder template in the utility category, with name/service/date/time variables, Confirm and Reschedule buttons, and InfiQ's approval and billing notes for Indian events and services businesses.
A copy-ready WhatsApp back-in-stock template for events businesses, submitted as marketing, with name and product variables, an opt-out line, and a Buy now button — approve and send through InfiQ.
A ready-to-copy WhatsApp utility template that confirms cash-on-delivery orders for events businesses, with three tap buttons (Confirm, Pay now, Cancel) to reduce fake orders and RTO. Submit it as Utility, personalise the name, order ID and amount, and go live via InfiQ on transparent ₹ pricing built on Meta's live utility rate card.
A Utility-category WhatsApp welcome template for events businesses (ticketing, exhibitions, conferences, vendors). Personalise three variables, submit for approval, and send instantly via InfiQ on transparent ₹ pricing at Meta's live utility rate.
A Utility-category WhatsApp template that tells an events customer their order is out for delivery, the ETA, and the courier — with a live-track button. Copy it, personalise the four variables, submit for Meta approval (usually within a day), and send via InfiQ on transparent ₹ pricing at Meta's live Utility rate.
A Utility-category WhatsApp template that reminds ticket-holders of an upcoming event with their name, the event, date, venue and a ticket link — informational, fast to deliver, and cheaper than marketing. Copy it, personalise the {{1}}–{{4}} variables, get it approved once, and send at scale through InfiQ.
A utility-category WhatsApp template that lets event organisers collect CSAT feedback with one tap right after an event, with the copy, variables, buttons and Meta approval notes ready to paste into InfiQ.
A compliant WhatsApp utility template that asks event attendees to complete KYC (identity/age/document verification) with a single-tap button — with sample values, approval tips and honest per-message pricing from InfiQ.
A copy-paste WhatsApp template that asks one qualifying question after an events enquiry, with quick-reply buttons to route leads by intent. Framed as utility when it replies to a real enquiry, with the correct category, sample variables and approval notes to clear Meta review on the first try.
A Marketing-category WhatsApp template that tells event attendees their loyalty points balance and nudges them to redeem before expiry. Needs opt-in and an opt-out line. Copy the body, personalise the four variables, submit for approval, and send at InfiQ's transparent ₹ marketing rate.
A Utility-category WhatsApp template that confirms an event order or booking instantly — with attendee name, order ID, event name and amount as variables, a ticket-view button, and approval notes tuned for events. Utility templates bill per delivered message, with InfiQ's transparent ₹ pricing (ex-GST).
A compliant WhatsApp authentication template for event logins and verification, with a copy-code button, two variables ({{1}} code, {{2}} brand), Meta approval tips, and honest ₹ per-delivered-message pricing via InfiQ.
A Utility-category WhatsApp payment reminder template for events businesses, with variables, sample values, a Pay now button, and approval tips — deployable on InfiQ once Meta approves it.
A compliant WhatsApp marketing template for promoting event offers — early-bird deals, discounts and flash sales — with variables, an opt-out line and approval tips, ready to send on InfiQ.
A marketing-category WhatsApp winback template that pulls lapsed event attendees back with a personalised incentive and a one-tap button. Requires opt-in and an opt-out line; bills at Meta's marketing per-message rate plus InfiQ's transparent ₹ pricing.
A pre-approved-friendly WhatsApp shipping updates template for events businesses: Utility category, four variables ({{1}} name, {{2}} order ID, {{3}} courier, {{4}} ETA), one Track shipment button, and honest ₹ pricing on Meta's live utility rate card via InfiQ.
A Utility-category WhatsApp template that reminds event and membership subscribers of an upcoming renewal, with a one-tap Renew button. Submit it as Utility (transactional, tied to a real renewal), personalise the plan, date and amount, and send it through InfiQ on transparent ₹ pricing.
Getting events & ticketing templates approved — and opened
Attach the e-ticket PDF as a document header instead of pasting a link in the body — delivery of the actual file cuts "where is my ticket" support messages and keeps the template Utility.
Keep reminder templates strictly logistical (time, gate, what to carry). Adding a merch or upsell line to a reminder usually gets it reclassified as Marketing, which changes pricing and requires opt-out handling.
Submit your schedule-change and cancellation templates before you need them. Approval can take hours, and a rain delay is the worst moment to discover your only approved template says "see you tomorrow".
Should my event reminder templates be Utility or Marketing?+
Reminders tied to a ticket the person already bought are Utility: they facilitate an existing transaction. Keep the copy to logistics — timing, venue, entry rules. The moment you add promotional content like merch offers or tickets to another show, Meta may recategorise the template as Marketing, which costs more and needs an opt-out.
Can I send the actual e-ticket on WhatsApp?+
Yes. Use a template with a document header and attach the ticket PDF (with the QR code inside) at send time. This is the most reliable pattern — attendees find the file in the chat at the gate without hunting through email. Keep the PDF under 100 MB, though real tickets are rarely over 1 MB.
How do I message people who registered but haven't opted in to offers?+
Registration for a specific event lets you send Utility messages about that event: confirmations, reminders, changes. It does not cover promotions for future events. Collect a separate marketing opt-in — a checkbox at checkout works — before sending announcements, and honour STOP replies immediately.
What happens if my event is cancelled or postponed?+
Send a Utility template with the new date or refund process as soon as the decision is made — cancellation notices about an existing booking are transactional, not marketing. Include the refund timeline and a button to reach support. Templates for this should be pre-approved so you can broadcast within minutes.
