Punjab · Updated 2026-10-20
WhatsApp Business API for Phagwara's spare parts units, mills and GT Road trade
In Phagwara, a spare part's journey starts with a dealer's question and ends with a lorry receipt on the GT Road.
The district calls Phagwara a thriving industrial town on the GT Road between Ludhiana and Jalandhar. Its spare parts units sell to dealers far away, and the order now usually starts with a part number typed into WhatsApp.
For Phagwara's automobile spare parts makers and dealers, the suppliers and transporters around its textile, starch and sugar mills, the hostels and shops for students on the GT Road, and the resorts and banquets towards Jalandhar: one spare part followed from a dealer's question to the lorry receipt, and what each message costs.
See it work
A Phagwara spare part, from part number to lorry receipt
A dealer in another state asks a Phagwara unit for a part. Follow the order through the sales inbox, the books, the transporter on the GT Road and back to the dealer's phone.
Two of the seven steps cost the service rate and need no template, because the dealer asked. The invoice and the dispatch note usually go out after the chat has gone quiet, so they are utility templates, written once and filled in by the books for every order.
Question, catalogue, invoice, transporter, LR number
- Dealer in another state to Sales inbox: part number?
- Sales inbox to Catalogue PDF and price: reply
- Catalogue PDF and price to Order in Busy: dealer orders
- Order in Busy to Invoice template: invoice sent
- Invoice template to Transporter: goods handed over
- Transporter to Dispatch note: LR number issued
- Dispatch note to Dealer in another state: delivered
Hop 7 of 7
Dispatch noteDealer in another statedelivered
Arrives at Dealer in another state — asks for a part number.
Hop 7 of 7: Dispatch note to Dealer in another state — delivered.
Phagwara in eight lines
From the Kapurthala district administration's pages, Lovely Professional University and Invest India's ODOP list.
The district calls Phagwara a thriving industrial town on the GT Road between Ludhiana and Jalandhar, and says that in many ways it leads the rest of Kapurthala district in growth.[1]
Phagwara is one of the district's four tehsils, and the district notes that this part of Kapurthala lies inside Jalandhar district.[2],[1]
It is home to JCT mills, Sukhjit Starch mills and Oswal sugar mills, and to a large number of automobile spare parts manufacturing units.[1]
The district's history dates the industries at Hamira and Phagwara to the 1940s, in Maharaja Jagatjit Singh's reign.[3]
Invest India's One District One Product list names diesel engines and auto parts as Kapurthala's product.[6]
The district sees large commercial potential in the 15 km stretch between Jalandhar and Phagwara, where resorts and multiplexes are coming up.[1]
Lovely Professional University gives its address as the Jalandhar–Delhi G.T. Road, Phagwara.[5]
Gurdwara Sukhchainana Sahib marks where Guru Hargobind Sahib rested under a tree after his battles with the Mughals, and the Mansa Devi Mandir stands at Hadiabad, Phagwara.[4]
Who messages what
Who in Phagwara sends from the books
Four businesses that follow from the spare parts units, the mills, the university road and the Jalandhar stretch.
| Sector | What it sends on WhatsApp |
|---|---|
| Spare parts makers and dealersThe district counts a large number of automobile spare parts units in Phagwara, and its ODOP product is diesel engines and auto parts.[1],[6] |
|
| Suppliers and transporters around the millsJCT, Sukhjit Starch and Oswal sugar mills keep growers, suppliers and transporters moving loads in and out of the town.[1] |
|
| Hostels, shops and eateries for studentsLovely Professional University stands on the Jalandhar–Delhi G.T. Road at Phagwara, and the businesses around it serve students and visiting parents.[5] |
|
| Resorts, banquets and multiplexesThe district points to resorts and multiplexes coming up on the 15 km stretch between Jalandhar and Phagwara.[1] |
|
Punjabi in the town, Hindi for dealers further away
The district lists Punjabi. Punjabi, Hindi and English are all Meta template languages, approved one version at a time.
Replies inside the 24-hour window can be in any language a customer writes. InfiQ's own support works in English and Hindi.
| Language | Meta code | Use it for |
|---|---|---|
| Punjabi | pa | Customers, growers and transporters in the Doaba |
| Hindi | hi | Dealers, students and parents from other states |
| English (India) | en_IN | Invoices, catalogues and corporate buyers |
Prices in ₹, with USD and EUR
What a month of dispatches costs a Phagwara parts unit
Lite at ₹999 a month or Growth at ₹2,999 with the developer API included, then each delivered message at the India rate: ₹0.19 for an invoice or LR note, ₹0.145 for a reply to a dealer, ₹0.94 for an offer to opted-in dealers and ₹0.14 for a passcode.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $10.51 USD
₹833 / month, billed yearly≈ $8.76 USD
Everything a growing business needs to run WhatsApp properly.
Growth
₹2,999 / month≈ $31.55 USD
₹2,499 / month, billed yearly≈ $26.29 USD
Lite, plus the API, automation and team scale serious senders need.
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Phagwara · India
| Category | ₹ INR | USD |
|---|---|---|
| Marketing | ₹0.9435 | $0.0099 |
| Utility | ₹0.1941 | $0.0020 |
| Authentication | ₹0.1402 | $0.0015 |
| Service | ₹0.1450 | $0.0015 |
Per-message rates for all 47 markets, in ₹ and USD
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0572₹5.4352 | $0.0241₹2.2874 | $0.0241₹2.2874 | $0.0241₹2.2874 |
| Bangladesh | $0.0678₹6.4397 | $0.0034₹0.3254 | $0.0034₹0.3254 | $0.0034₹0.3254 |
| Brazil | $0.0578₹5.4970 | $0.0063₹0.5981 | $0.0063₹0.5981 | $0.0063₹0.5981 |
| Chile | $0.0822₹7.8162 | $0.0185₹1.7585 | $0.0185₹1.7585 | $0.0185₹1.7585 |
| Colombia | $0.0116₹1.0993 | $0.0007₹0.0706 | $0.0007₹0.0706 | $0.0007₹0.0706 |
| Egypt | $0.0596₹5.6629 | $0.0033₹0.3167 | $0.0033₹0.3167 | $0.0033₹0.3167 |
| France | $0.0795₹7.5588 | $0.0278₹2.6393 | $0.0278₹2.6393 | $0.0278₹2.6393 |
| Germany | $0.126₹12.0088 | $0.0509₹4.8386 | $0.0509₹4.8386 | $0.0509₹4.8386 |
| Hong Kong | $0.0678₹6.4397 | $0.0241₹2.2867 | $0.0241₹2.2867 | $0.0241₹2.2867 |
| Hungary | $0.0795₹7.5596 | $0.0323₹3.0700 | $0.0323₹3.0700 | $0.0323₹3.0700 |
| India | $0.0099₹0.9435 | $0.0020₹0.1941 | $0.0015₹0.1402 | $0.0015₹0.1450 |
| Indonesia | $0.0380₹3.6133 | $0.0231₹2.1979 | $0.0231₹2.1979 | $0.0231₹2.1979 |
| Iraq | $0.0316₹2.9992 | $0.0073₹0.6943 | $0.0073₹0.6943 | $0.0073₹0.6943 |
| Israel | $0.0327₹3.1045 | $0.0049₹0.4662 | $0.0049₹0.4662 | $0.0049₹0.4662 |
| Italy | $0.0735₹6.9847 | $0.0277₹2.6369 | $0.0277₹2.6369 | $0.0277₹2.6369 |
| Kazakhstan | $0.0559₹5.3098 | $0.0166₹1.5824 | $0.0166₹1.5824 | $0.0166₹1.5824 |
| Kuwait | $0.0733₹6.9671 | $0.0407₹3.8671 | $0.0407₹3.8671 | $0.0407₹3.8671 |
| Malaysia | $0.0796₹7.5644 | $0.0130₹1.2314 | $0.0130₹1.2314 | $0.0130₹1.2314 |
| Mexico | $0.0367₹3.4877 | $0.0079₹0.7471 | $0.0079₹0.7471 | $0.0079₹0.7471 |
| Morocco | $0.0383₹3.6425 | $0.0213₹2.0218 | $0.0213₹2.0218 | $0.0213₹2.0218 |
| Netherlands | $0.148₹14.0494 | $0.0463₹4.3987 | $0.0463₹4.3987 | $0.0463₹4.3987 |
| Nepal | $0.0678₹6.4397 | $0.0031₹0.2990 | $0.0031₹0.2990 | $0.0031₹0.2990 |
| Nigeria | $0.0478₹4.5421 | $0.0062₹0.5898 | $0.0062₹0.5898 | $0.0062₹0.5898 |
| Oman | $0.0316₹2.9992 | $0.0228₹2.1709 | $0.0228₹2.1709 | $0.0228₹2.1709 |
| Pakistan | $0.0438₹4.1620 | $0.0139₹1.3200 | $0.0139₹1.3200 | $0.0139₹1.3200 |
| Peru | $0.0651₹6.1843 | $0.0278₹2.6392 | $0.0278₹2.6392 | $0.0278₹2.6392 |
| Poland | $0.0338₹3.2105 | $0.0113₹1.0702 | $0.0113₹1.0702 | $0.0113₹1.0702 |
| Qatar | $0.0316₹2.9992 | $0.0111₹1.0547 | $0.0111₹1.0547 | $0.0111₹1.0547 |
| Romania | $0.0795₹7.5596 | $0.0268₹2.5436 | $0.0268₹2.5436 | $0.0268₹2.5436 |
| Russia | $0.0742₹7.0520 | $0.0370₹3.5173 | $0.0370₹3.5173 | $0.0370₹3.5173 |
| Saudi Arabia | $0.0532₹5.0537 | $0.0099₹0.9401 | $0.0099₹0.9401 | $0.0099₹0.9401 |
| Singapore | $0.0678₹6.4397 | $0.0148₹1.4072 | $0.0148₹1.4072 | $0.0148₹1.4072 |
| South Africa | $0.0351₹3.3385 | $0.0088₹0.8369 | $0.0088₹0.8369 | $0.0088₹0.8369 |
| Spain | $0.0654₹6.2161 | $0.0185₹1.7578 | $0.0185₹1.7578 | $0.0185₹1.7578 |
| Sri Lanka | $0.0678₹6.4397 | $0.0019₹0.1759 | $0.0019₹0.1759 | $0.0019₹0.1759 |
| Turkey | $0.0101₹0.9587 | $0.0008₹0.0792 | $0.0008₹0.0792 | $0.0008₹0.0792 |
| Ukraine | $0.0795₹7.5596 | $0.0275₹2.6138 | $0.0275₹2.6138 | $0.0275₹2.6138 |
| United Arab Emirates | $0.0532₹5.0537 | $0.0145₹1.3811 | $0.0145₹1.3811 | $0.0145₹1.3811 |
| United Kingdom | $0.0587₹5.5795 | $0.0204₹1.9346 | $0.0204₹1.9346 | $0.0204₹1.9346 |
| North America | $0.0231₹2.1976 | $0.0031₹0.2989 | $0.0031₹0.2989 | $0.0031₹0.2989 |
| Rest of Africa | $0.0208₹1.9796 | $0.0037₹0.3516 | $0.0037₹0.3516 | $0.0037₹0.3516 |
| Rest of Asia Pacific | $0.0779₹7.4057 | $0.0105₹0.9938 | $0.0105₹0.9938 | $0.0105₹0.9938 |
| Rest of Central & Eastern Europe | $0.0795₹7.5596 | $0.0196₹1.8595 | $0.0196₹1.8595 | $0.0196₹1.8595 |
| Rest of Latin America | $0.0684₹6.5048 | $0.0105₹0.9934 | $0.0105₹0.9934 | $0.0105₹0.9934 |
| Rest of Middle East | $0.0363₹3.4490 | $0.0084₹0.7998 | $0.0084₹0.7998 | $0.0084₹0.7998 |
| Rest of Western Europe | $0.0548₹5.2054 | $0.0158₹1.5019 | $0.0158₹1.5019 | $0.0158₹1.5019 |
| Other | $0.0559₹5.3098 | $0.0071₹0.6769 | $0.0071₹0.6769 | $0.0071₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A dealer on an Indian number costs the India rate in any state. The Busy integration carries no integration fee. Invoices carry your Punjab GSTIN.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What a Phagwara business runs on InfiQ
Matched to the flow above.
- Busy accounting integration
A parts unit that raises invoices in Busy sends each one, and its payment reminders, on WhatsApp through the native integration.
- Developer API and webhooks
A unit on its own ERP sends the invoice and the LR note over the API, with idempotency keys so a re-run batch does not message a dealer twice.
- Shared team inbox
Sales, dispatch and accounts answer one number, with private notes on each dealer's order, so a part-number question reaches whoever has the stock list.
- Template manager and library
Invoice, dispatch and rent-reminder templates are approved once in Punjabi, Hindi and English, then filled in for every order and every month.
Nearby
City pages near Phagwara
The nearest markets along the GT Road and across the Doaba.
Kapurthala city has its own page about its own trades; this one stays with Phagwara. The India guide covers DPDP, DLT and the rules for the whole country.
Guides for Phagwara teams
Questions Phagwara businesses ask
- Q1
Dealers in other states ask our Phagwara spare parts unit for part numbers and prices. Can we send the catalogue PDF without a template?
Yes, while the dealer's question is fresh. Inside 24 hours of their message, the catalogue, photos and prices are ordinary replies at ₹0.145 each. A new catalogue sent unasked to every dealer on your list would be marketing at ₹0.94, and only for dealers who opted in.
- Q2
Our Phagwara parts unit raises every invoice in Busy. Can each one reach the dealer on WhatsApp by itself?
Yes. InfiQ's native Busy integration sends invoices and payment reminders on WhatsApp, with no integration fee. Each invoice is a utility template at ₹0.19 per delivered message, sent to dealers who agreed to receive updates.
- Q3
When our goods leave Phagwara with a transporter on the GT Road, can we send the dealer the LR number?
Yes. A dispatch note with the transporter's name, the LR number and the expected arrival is a utility template at ₹0.19. If the dealer then writes to ask where the consignment is, your answers for the next 24 hours are replies at ₹0.145.
- Q4
Our PG near Lovely Professional University on the Jalandhar–Delhi G.T. Road wants to remind students that rent is due. Is that marketing?
No. A rent reminder to a student who already lives with you is a utility template at ₹0.19, sent to residents who agreed to receive updates. A message advertising empty rooms to students who have never stayed would be marketing, and only for those who opted in.
- Q5
Our banquet hall on the Jalandhar–Phagwara stretch confirms wedding bookings. Can the advance receipt go on WhatsApp in Punjabi?
Yes. A receipt for an advance the family paid is a utility template at ₹0.19, approved in Punjabi (pa) and, if guests need it, Hindi (hi) or English (en_IN). Meta approves each language version separately.
- Q6
Visitors to the Mansa Devi Mandir at Hadiabad ask our Phagwara cab service for a ride from the station. What does the pickup note cost?
Your fare reply to their question is a reply at ₹0.145. If they book and you send the driver's name and vehicle number later, after the chat has gone quiet, that pickup note is a utility template at ₹0.19.
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]About district (Phagwara) · District Administration, Kapurthala · read 2026-10-21
- [2]Kapurthala district: official website · District Administration, Kapurthala · read 2026-10-21
- [3]History · District Administration, Kapurthala · read 2026-10-21
- [4]Places of interest · District Administration, Kapurthala · read 2026-10-21
- [5]Lovely Professional University: official website · Lovely Professional University · read 2026-10-21
- [6]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-21
Send Phagwara's next invoice on WhatsApp
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