See it work
Kapurthala's landmarks, and the message each one prompts today
Scrub along the city's history, from the Ahluwalia rulers to the Rail Coach Factory. Each stop is a landmark the district names, and the business around it that now talks to customers on WhatsApp.
Most of the messages on this timeline are cheap ones: replies to a visitor's question, and utility notes about a booking, a class or a dispatch. Only the offers, a hotel's festive rate or a shop's sale, need a recorded yes and the marketing rate.