Clearing, forwarding and shipping agents
The port handles dry bulk, liquid bulk and containers; agents keep exporters, importers and crews informed through each shipment.[2]
- Shipment status notes
- Document reminders
- Replies to importers' questions
WhatsApp Business API for Paradip's port agents, transporters and fish traders
Paradip has been a major port since April 1966, and a refinery, fertiliser plants and oil terminals have grown up behind it. Every lorry that loads dry bulk or containers there needs a slot, a gate and a time, and that is a message.
Trade 1
Port logistics
Agents and transporters working the dry bulk and containers of Odisha's only major port, and suppliers to the plants behind it.
Trade 2
Marine catch
Jagatsinghpur's second ODOP product, landed on the coast and sold to hotels, shops and buyers inland.
For Paradip Port's clearing, forwarding and shipping agents, the transporters who move its cargo, suppliers to the refinery and fertiliser plants, and Jagatsinghpur's marine-fish traders: how a loading-slot notice travels on the WhatsApp Business API, which templates to approve in Hindi and English, and what each costs.
See it work
One loading-slot notice, from the yard system to the driver
A clearing agent or transporter at Paradip tells dozens of drivers a day where and when to load. Watch one notice descend through each layer it passes, and the driver's answer come back.
Each slot notice is a utility template: it is about cargo the driver is already carrying for you and sells nothing. What the driver writes back starts a conversation, so the desk's answers about the queue, the documents or the weighbridge are replies, typed without a template.
The 24-hour service window explains what the driver's reply opens.
The path of a loading-slot notice
6 / 6
PayloadLoading-slot notice
Enters at the top, travels down through 6 layers
Hop 6 of 6: the payload is in layer 6, The driver's reply. The driver answers 'reached the gate'. That opens a 24-hour window, and the desk can reply freely from the shared inbox.
Paradip in eight lines
From the Paradip Port Authority, the Jagatsinghpur district website, Invest India's ODOP list and IBEF's Odisha profile.
Jawaharlal Nehru laid the port's foundation stone on 3 January 1962; the Government of India took over its management from Odisha on 1 June 1965; INS Investigator made the maiden berthing and the port was declared open on 12 March 1966.[1]
Paradip was declared the Eighth Major Port of India on 18 April 1966, and now runs as an autonomous body under the Major Port Authority Act, 2021. The port calls Biju Patnaik, then Chief Minister of Odisha, its founder father.[1]
It is the only major port in Odisha, 210 nautical miles south of Kolkata and 260 north of Visakhapatnam, handling dry bulk, liquid bulk and containers for industries in Odisha, Jharkhand and Chhattisgarh.[2]
Jagatsinghpur district was formed on 1 April 1993; it covers 1,759 sq km with the Bay of Bengal to its east, and has 8 blocks, 8 tahasils and 2 municipalities.[3]
The district site lists IOC's 15 MMTPA refinery cum petrochemical complex, Paradeep Phosphates, an IFFCO fertilizer plant, Paradeep Plastic Park, a pellet plant, oil marketing terminals of IOC, BPCL and HPCL, and an edible oil plant among Paradip's industries.[4]
The district's economy still depends on agriculture, with paddy, sugarcane, turmeric, cotton and jute as key crops; Indian Railways has taken up an 82 km Paradeep–Haridaspur broad gauge line, and a greenfield road from Bhubaneswar is planned.[4]
Invest India's ODOP list names rice as Jagatsinghpur's primary product and marine products as its secondary one.[5]
IBEF records the port's cargo handling capacity rising from 71 million tonnes in 2015 to 150 million tonnes by 2025, and a shipbuilding and repair hub planned near Paradip.[6]
Who in Paradip sends what
Four kinds of business that live on the port, the plants and the coast.
Transporters and lorry owners
Dry bulk and containers move between the port and its hinterland in Odisha, Jharkhand and Chhattisgarh, and every load needs a slot, a gate and a time. Fuel, fertiliser and other hazardous loads stay off WhatsApp, whose policy prohibits hazardous goods and materials.[2],[4]
- Loading-slot notices
- Gate and weighbridge replies
- Trip and payment confirmations
Suppliers and contractors to the plants
The refinery, fertiliser plants and terminals listed by the district buy spares, services and labour from firms around the town.[4]
- Delivery notes and gate passes
- Invoice and payment notices
- Login codes for a supplier portal
Marine-fish traders
Marine products are Jagatsinghpur's second ODOP entry, sold from the coast to hotels, shops and buyers inland.[5]
- Today's catch in reply
- Order and delivery notes
- Offers to opted-in buyers
Language
Hindi for the drivers, English for the agents, Odia in the chat
Drivers bringing cargo from Jharkhand and Chhattisgarh read Hindi, and shipping lines and plant offices work in English. Odia, the language of most customers in the district, is not a Meta template language.
Send templates in Hindi or English, and reply in Odia inside the 24-hour window after a customer writes; free-form replies need no approval. InfiQ's own support works in English and Hindi.
Template language
YYour business · Paradip
आपकी गाड़ी का लोडिंग समय कल सुबह 6 बजे है। कृपया गेट नंबर 2 पर पहुँचें।10:42
Hindi template (hi). Example text written for this page; your own templates go through Meta’s review.
Prices in ₹, with USD and EUR
What a Paradip desk's messages cost
A plan from ₹999 a month, then each delivered message at the India rate: ₹0.19 for every loading-slot notice, delivery note or invoice, ₹0.145 for each reply after a driver or buyer writes, ₹0.94 for a catch offer to opted-in buyers and ₹0.14 for a supplier-portal code.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $10.51 USD
₹833 / month, billed yearly≈ $8.76 USD
Everything a growing business needs to run WhatsApp properly.
Growth
₹2,999 / month≈ $31.55 USD
₹2,499 / month, billed yearly≈ $26.29 USD
Lite, plus the API, automation and team scale serious senders need.
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Paradip · India
| Category | ₹ INR | USD |
|---|---|---|
| Marketing | ₹0.9435 | $0.0099 |
| Utility | ₹0.1941 | $0.0020 |
| Authentication | ₹0.1402 | $0.0015 |
| Service | ₹0.1450 | $0.0015 |
Per-message rates for all 47 markets, in ₹ and USD
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0572₹5.4352 | $0.0241₹2.2874 | $0.0241₹2.2874 | $0.0241₹2.2874 |
| Bangladesh | $0.0678₹6.4397 | $0.0034₹0.3254 | $0.0034₹0.3254 | $0.0034₹0.3254 |
| Brazil | $0.0578₹5.4970 | $0.0063₹0.5981 | $0.0063₹0.5981 | $0.0063₹0.5981 |
| Chile | $0.0822₹7.8162 | $0.0185₹1.7585 | $0.0185₹1.7585 | $0.0185₹1.7585 |
| Colombia | $0.0116₹1.0993 | $0.0007₹0.0706 | $0.0007₹0.0706 | $0.0007₹0.0706 |
| Egypt | $0.0596₹5.6629 | $0.0033₹0.3167 | $0.0033₹0.3167 | $0.0033₹0.3167 |
| France | $0.0795₹7.5588 | $0.0278₹2.6393 | $0.0278₹2.6393 | $0.0278₹2.6393 |
| Germany | $0.126₹12.0088 | $0.0509₹4.8386 | $0.0509₹4.8386 | $0.0509₹4.8386 |
| Hong Kong | $0.0678₹6.4397 | $0.0241₹2.2867 | $0.0241₹2.2867 | $0.0241₹2.2867 |
| Hungary | $0.0795₹7.5596 | $0.0323₹3.0700 | $0.0323₹3.0700 | $0.0323₹3.0700 |
| India | $0.0099₹0.9435 | $0.0020₹0.1941 | $0.0015₹0.1402 | $0.0015₹0.1450 |
| Indonesia | $0.0380₹3.6133 | $0.0231₹2.1979 | $0.0231₹2.1979 | $0.0231₹2.1979 |
| Iraq | $0.0316₹2.9992 | $0.0073₹0.6943 | $0.0073₹0.6943 | $0.0073₹0.6943 |
| Israel | $0.0327₹3.1045 | $0.0049₹0.4662 | $0.0049₹0.4662 | $0.0049₹0.4662 |
| Italy | $0.0735₹6.9847 | $0.0277₹2.6369 | $0.0277₹2.6369 | $0.0277₹2.6369 |
| Kazakhstan | $0.0559₹5.3098 | $0.0166₹1.5824 | $0.0166₹1.5824 | $0.0166₹1.5824 |
| Kuwait | $0.0733₹6.9671 | $0.0407₹3.8671 | $0.0407₹3.8671 | $0.0407₹3.8671 |
| Malaysia | $0.0796₹7.5644 | $0.0130₹1.2314 | $0.0130₹1.2314 | $0.0130₹1.2314 |
| Mexico | $0.0367₹3.4877 | $0.0079₹0.7471 | $0.0079₹0.7471 | $0.0079₹0.7471 |
| Morocco | $0.0383₹3.6425 | $0.0213₹2.0218 | $0.0213₹2.0218 | $0.0213₹2.0218 |
| Netherlands | $0.148₹14.0494 | $0.0463₹4.3987 | $0.0463₹4.3987 | $0.0463₹4.3987 |
| Nepal | $0.0678₹6.4397 | $0.0031₹0.2990 | $0.0031₹0.2990 | $0.0031₹0.2990 |
| Nigeria | $0.0478₹4.5421 | $0.0062₹0.5898 | $0.0062₹0.5898 | $0.0062₹0.5898 |
| Oman | $0.0316₹2.9992 | $0.0228₹2.1709 | $0.0228₹2.1709 | $0.0228₹2.1709 |
| Pakistan | $0.0438₹4.1620 | $0.0139₹1.3200 | $0.0139₹1.3200 | $0.0139₹1.3200 |
| Peru | $0.0651₹6.1843 | $0.0278₹2.6392 | $0.0278₹2.6392 | $0.0278₹2.6392 |
| Poland | $0.0338₹3.2105 | $0.0113₹1.0702 | $0.0113₹1.0702 | $0.0113₹1.0702 |
| Qatar | $0.0316₹2.9992 | $0.0111₹1.0547 | $0.0111₹1.0547 | $0.0111₹1.0547 |
| Romania | $0.0795₹7.5596 | $0.0268₹2.5436 | $0.0268₹2.5436 | $0.0268₹2.5436 |
| Russia | $0.0742₹7.0520 | $0.0370₹3.5173 | $0.0370₹3.5173 | $0.0370₹3.5173 |
| Saudi Arabia | $0.0532₹5.0537 | $0.0099₹0.9401 | $0.0099₹0.9401 | $0.0099₹0.9401 |
| Singapore | $0.0678₹6.4397 | $0.0148₹1.4072 | $0.0148₹1.4072 | $0.0148₹1.4072 |
| South Africa | $0.0351₹3.3385 | $0.0088₹0.8369 | $0.0088₹0.8369 | $0.0088₹0.8369 |
| Spain | $0.0654₹6.2161 | $0.0185₹1.7578 | $0.0185₹1.7578 | $0.0185₹1.7578 |
| Sri Lanka | $0.0678₹6.4397 | $0.0019₹0.1759 | $0.0019₹0.1759 | $0.0019₹0.1759 |
| Turkey | $0.0101₹0.9587 | $0.0008₹0.0792 | $0.0008₹0.0792 | $0.0008₹0.0792 |
| Ukraine | $0.0795₹7.5596 | $0.0275₹2.6138 | $0.0275₹2.6138 | $0.0275₹2.6138 |
| United Arab Emirates | $0.0532₹5.0537 | $0.0145₹1.3811 | $0.0145₹1.3811 | $0.0145₹1.3811 |
| United Kingdom | $0.0587₹5.5795 | $0.0204₹1.9346 | $0.0204₹1.9346 | $0.0204₹1.9346 |
| North America | $0.0231₹2.1976 | $0.0031₹0.2989 | $0.0031₹0.2989 | $0.0031₹0.2989 |
| Rest of Africa | $0.0208₹1.9796 | $0.0037₹0.3516 | $0.0037₹0.3516 | $0.0037₹0.3516 |
| Rest of Asia Pacific | $0.0779₹7.4057 | $0.0105₹0.9938 | $0.0105₹0.9938 | $0.0105₹0.9938 |
| Rest of Central & Eastern Europe | $0.0795₹7.5596 | $0.0196₹1.8595 | $0.0196₹1.8595 | $0.0196₹1.8595 |
| Rest of Latin America | $0.0684₹6.5048 | $0.0105₹0.9934 | $0.0105₹0.9934 | $0.0105₹0.9934 |
| Rest of Middle East | $0.0363₹3.4490 | $0.0084₹0.7998 | $0.0084₹0.7998 | $0.0084₹0.7998 |
| Rest of Western Europe | $0.0548₹5.2054 | $0.0158₹1.5019 | $0.0158₹1.5019 | $0.0158₹1.5019 |
| Other | $0.0559₹5.3098 | $0.0071₹0.6769 | $0.0071₹0.6769 | $0.0071₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. Meta charges by the recipient's country code: a notice to a foreign crew member's number is billed at that market's published rate, shown on the pricing page. InfiQ invoices in rupees with GST to your Odisha GSTIN.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What a Paradip business runs on InfiQ
Matched to the layers above.
- Developer API and webhooks
A REST API with scoped keys, idempotency keys and per-key rate limits, plus HMAC-SHA256-signed webhooks retried for 24 hours. Included on Growth, an add-on on Lite.
A yard or dispatch system sends slot notices and delivery notes itself, with idempotency keys, per-key rate limits and signed webhooks.
- Consent records and opt-out enforcement
Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.
Each driver's and buyer's opt-in is recorded with its source and time, and STOP replies are enforced at platform level.
- Shared team inbox
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
The night desk and the day desk answer drivers at the gate from one number, with transfers and private notes on each shipment.
- Published per-market rates
InfiQ publishes its per-message rate for every Meta market in rupees, ex-GST, so the cost of messaging customers abroad is known before you send.
Crew and importers abroad are billed at InfiQ's published per-market rate in rupees, known before the agency sends.
Nearby
City pages near Paradip
Neighbouring markets on the Odisha coast and inland, nearest first.
Paradip's cargo travels inland by rail and by the road to Bhubaneswar, whose page covers the state capital's market; this one stays with the port, the plants and the coast. The India guide covers DPDP, DLT and the rules for the whole country.
Guides for Paradip teams
Questions Paradip businesses ask
Our clearing agency at Paradip Port sends lorry drivers their loading slot and gate. Is that a utility template?+
Yes. A notice about cargo the driver is already carrying for you, with the slot, gate and vehicle and no offer, is a utility template at ₹0.19. Your yard system can send it through InfiQ's developer API, included on Growth and an add-on on Lite.
Drivers from Jharkhand and Chhattisgarh bring cargo to Paradip for us. Which language should their notices be in?+
Hindi (hi) suits most of them, with an English version for agents and offices; Meta reviews each language separately, and both cost the same. When a driver writes back, your desk can reply in any language for 24 hours without a template.
We supply spares and services to the refinery and fertiliser plants at Paradip. Can delivery notes and gate passes go out automatically?+
Yes. A delivery note or gate pass for an order already placed is a utility template at ₹0.19, sent from your system over InfiQ's API, with signed webhooks reporting delivery. A login code for your supplier portal is an authentication template at ₹0.14.
Our fish trading firm on the Paradip coast wants to send the day's catch list to hotels every morning. Is that marketing?+
Usually, yes. An unrequested list of what is for sale is a marketing template at ₹0.94, for hotels that agreed to receive offers. If a hotel's buyer asks first, your list is a reply at ₹0.145 inside the 24-hour window.
Most of our customers in Jagatsinghpur district write to us in Odia. Can our templates be in Odia?+
No. Odia is not one of Meta's template languages, so approve templates in Hindi or English. Inside the 24-hour window after a customer writes, your staff can reply in Odia freely, with no template.
Our agency gives crew changing at Paradip their hotel and transport details. Do messages to foreign crew numbers cost more?+
They can. Meta charges by the recipient's country code, so a message to a crew member's foreign number is billed at that market's rate, which InfiQ publishes in rupees on its [pricing page](/pricing). Messages to Indian numbers stay at the India rate.
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]Port history · Paradip Port Authority · read 2026-10-21
- [2]Paradip Port Authority: home page · Paradip Port Authority · read 2026-10-21
- [3]Jagatsinghpur district: official website (District at a Glance) · District Administration, Jagatsinghpur · read 2026-10-21
- [4]Economy (updated 15 October 2026) · District Administration, Jagatsinghpur · read 2026-10-21
- [5]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-21
- [6]Odisha: state profile (updated July 2026) · India Brand Equity Foundation · read 2026-10-21
Send Paradip's loading slots from one number
Start a 7-day Lite trial, no card needed, or book a demo of API slot notices, Hindi templates and the shared inbox. Once Meta business verification is complete, your number is usually live in about two hours.
Route
Paradip
Official WhatsApp Business Platform
