A junction town with institutes at its edge
Most people who come to Jatani come by train, and many come for the institutes: an interview, an admission, a conference, a parent's visit. Each of those trips raises the same questions before it starts, where to stay, how far the campus is from Khurda Road, whether a car can meet the morning train.
Those questions are what a guesthouse, a mess or a taxi answers all day, and on WhatsApp's official API every answer to a visitor who wrote is a reply, charged at the service rate and written in Odia if the visitor wrote in Odia. Templates are needed only for the messages sent first, and those can be written once in Hindi and English.