WhatsApp Business API in Bhubaneswar, Odisha

Odia-first messaging your customers actually read

The reason WhatsApp outperforms SMS and email in Odisha is simple: people read it, and they read it in their own language. InfiQ lets your Bhubaneswar team compose and get templates approved in Odia, Hindi and English, and switch tone by audience — an Odia utility message for an order update, a Hindi promotion for a regional campaign, English for corporate buyers. Because WhatsApp requires pre-approved templates for business-initiated messages, we help you structure them cleanly by category so approvals go through the first time. Inside the 24-hour customer service window that opens when a customer messages you, your agents can reply freely in any language without per-message template fees — that window is a free service window, not a billing unit.

• Approved templates in Odia, Hindi and English, chosen per audience
• Free-form replies in your customer's language inside the 24-hour service window
• Template guidance so marketing, utility and authentication messages are categorised correctly

Transparent ₹ pricing

Since 1 July 2025, WhatsApp bills per delivered message, priced by category — marketing, utility and authentication — rather than per conversation. That means a utility update (like a dispatch confirmation) and a marketing broadcast cost different amounts, and you pay for messages that are actually delivered. InfiQ bills you in ₹, with our own transparent platform pricing layered on top and shown clearly before you commit — plans start around ₹999 and ₹2,999 per month with an Enterprise tier for higher volumes. Every invoice is issued with GST to your Odisha registration, so your accounts and input-credit trail stay clean. You always see the per-category message rate and the platform fee separately — no surprise line items at month-end.

• Per delivered message, priced by category (marketing / utility / authentication)
• The 24-hour service window is free — not billed per conversation
• Plans from ~₹999 and ~₹2,999/month plus Enterprise, all ex-GST
• GST invoicing to your Odisha GSTIN with per-category rates shown clearly

Onboarding a Bhubaneswar business: from signup to go-live

Getting on the official API is more structured than downloading an app, and that structure is exactly what protects you. InfiQ walks your team through it end to end, usually completing in 2 hours once your documents are ready. First we verify your business in Meta Business Manager (your Odisha GST and business registration make this smooth). Then you connect your phone number through Meta's Embedded Signup — critically, the number and account stay owned by you under your BSUID (Business-Scoped User ID), so you are never locked to a reseller. Next we draft and submit your first message templates for approval in your chosen languages. Finally you go live, and we help you confirm green-tick display-name eligibility and ownership before you send at scale.

• 1. Verify your business in Meta Business Manager (Odisha GST + registration)
• 2. Connect your number via Embedded Signup — you keep full BSUID ownership
• 3. Draft and submit templates in Odia, Hindi and English for approval
• 4. Go live in ~2 hours; confirm ownership and green-tick eligibility

Local support in your language and time zone

A WhatsApp channel is only as good as the help behind it. InfiQ supports your Bhubaneswar team in Odia, Hindi and English during India business hours, so setup questions, template rejections or a campaign that needs troubleshooting get answered by people who understand both the platform and how business runs in Odisha. Whether you are a single-outlet retailer near Master Canteen or a growing edtech serving students statewide, you get the same official API, the same ownership model and the same real-person support — scaled to your volume, not to a call-centre script.