WhatsApp Business API in Ongole, Andhra Pradesh

Transparent ₹ pricing

Since 1 July 2025, WhatsApp bills per delivered message by category — marketing, utility and authentication each carry their own rate — rather than per conversation. The old 24-hour window still exists, but it is now a free customer-service window, not a billing unit: when a customer messages you first, you can reply with free-form service messages inside that window at no per-message charge. InfiQ prices on Meta's live per-message rate card for India with its own transparent platform pricing on top, all quoted in ₹ ex-GST, so an Ongole business can forecast spend by message type instead of guessing. Plans scale from a Lite tier for shops testing the channel up to enterprise volumes for exporters and multi-branch chains, and every rupee is itemised on a GST invoice raised to your Andhra Pradesh GSTIN.

• Marketing, utility and authentication messages each billed at their own per-delivered-message rate
• Service replies inside the customer-initiated 24-hour window are free
• Prices in ₹, ex-GST, itemised on a GST invoice to your Andhra Pradesh business

Onboarding an Ongole business, step by step

Getting live is a guided, four-step process and InfiQ does the heavy lifting at each stage. First, we help verify your business in Meta Business Manager using your registered documents. Second, you connect your phone number through Meta's Embedded Signup — critically, your business keeps full ownership of the WhatsApp Business Account and its BSUID (the Business-Scoped User ID that underpins the 2026 WhatsApp usernames change), so you are never locked into a reseller's account. Third, we draft and submit your message templates in Telugu, Hindi or English and shepherd them through Meta's approval. Fourth, you go live and start sending — typically within 2 hours end to end, with most of that time being Meta's own verification. We also confirm green-tick (official business account) eligibility so established Ongole brands can apply for the verified badge.

• 1. Verify your business in Meta Business Manager
• 2. Connect your number via Embedded Signup — you retain BSUID and account ownership
• 3. Get Telugu / Hindi / English templates approved by Meta
• 4. Go live, usually in 2 hours

Telugu-first support and messaging

Language is the difference between a message that gets read and one that gets ignored. InfiQ lets you send and automate WhatsApp messages in Telugu, Hindi and English, and templates can hold multiple language versions so the same campaign reaches customers in the script they prefer. Just as importantly, support is delivered during India hours by people who understand how Ongole businesses operate — so when you need a template tweaked before a Sankranti push or a delivery issue looked at during a busy trading day, you are not waiting overnight on an overseas queue. Your customer-facing team can reply naturally in Telugu while automations quietly handle order updates, OTPs and reminders in the background.

Ownership and compliance you can build on

Serious Ongole businesses — exporters, multi-branch pharmacies, dealers — need more than a chat inbox; they need a channel they own and can audit. On InfiQ you keep your WhatsApp Business Account and BSUID, your number, and your customer opt-in records, all under your own Meta assets rather than a shared reseller pool. That matters if you ever change providers, scale volumes, or pursue the green tick. It also keeps you on the right side of Meta's policy: template categories are used correctly, opt-in is captured properly, and quality ratings stay healthy so your messaging keeps flowing during peak trading and festival windows when you can least afford a throttle.