WhatsApp Business API for Mahuva's onion yard, coconut trade and bead workers
Mahuva's villages grow onions and its plantations grow coconuts, and the same farmers often sell both. When they write to a trading firm, the chat has to reach the desk that buys what they grew.
Trade 1
Onion traders
Onions from Mahuva's villages are bought and sold at the town's market yard.
Trade 2
Coconut growers and traders
The plantations that earn Mahuva the name Kashmir of Saurashtra.
For Mahuva's onion traders and commission agents, coconut growers and traders, dehydrated-onion and peanut-butter units and bead workers: how one WhatsApp number sends each farmer's or buyer's chat to the right desk, which templates to write in Gujarati and Hindi, what needs consent, and what each message costs in rupees.
See it work
One Mahuva number, five desks behind it
A trading firm that buys onions and coconuts and sells dehydrated onion cannot give farmers and buyers a number for each line. Pick a routing rule and watch where each chat lands.
In the onion season a Mahuva commission shop's phone rings with farmers from a dozen villages, all asking the same two things: the day's rate and when the money comes. Put one WhatsApp number on the shop board, let a short menu ask which crop or which matter, and each chat lands with the person who can answer it.
In InfiQ, a Flows menu can ask the question and label the chat, and the shared inbox lets the manager assign and transfer conversations, with private notes so accounts can see what the yard desk agreed. Replies inside the 24-hour service window need no template.
Routing a Mahuva trading firm's chats by crop
Only agents with the required skill are eligible; the least busy of them wins.
Incoming · 0 left
- All 6 conversations have been routed.
Conversation 6 of 6 · Skills-based
Please send the bill with our GSTIN(needs payment)goes toAccounts
Skills: needs payment, and only Accounts has it.
Onion yard desk
1 of 3 open
- onion
- What is today's rate for red onion at the yard?needs onion
Coconut desk
1 of 2 open
- coconut
- I have 400 coconuts ready to pick this weekneeds coconut
Dehydrated-onion desk
1 of 2 open
- dehydrated
- Can you quote for 200 kg of dehydrated onion?needs dehydrated
Truck dispatch
1 of 2 open
- truck
- Can the truck for Ahmedabad load on Thursday?needs truck
- Full
Accounts
2 of 2 open
- payment
- Payment for last week's onion bags is pendingneeds payment
- Please send the bill with our GSTINneeds payment
Waiting · 0
- Nobody waiting: every conversation found an agent.
| Strategy | Routed | Waiting | Skill mismatches |
|---|---|---|---|
| Skills-based | 6 | 0 | 0 |
| Least busy | 6 | 0 | 4 |
| Round-robin | 6 | 0 | 4 |
Conversation 6 of 6, Please send the bill with our GSTIN: Skills: needs payment, and only Accounts has it.
Market brief
Mahuva and Bhavnagar in seven lines
From the Bhavnagar district website, the Invest India ODOP list and IBEF's Gujarat profile, with the town's crops and coast from the encyclopaedia.
- 01
Bhavnagar district covers 7,034 sq km and has a population of 24,10,211, with 11 talukas, 699 revenue villages, six municipalities and one municipal corporation.[1],[2]
- 02
The district's list gives Mahuva the STD code 02844 and the PIN code 364290.[3]
- 03
For about two centuries Bhavnagar port traded with Mozambique, Zanzibar, Singapore and the Persian Gulf, taking over sea trade that Surat and Khambhat had held.[1]
- 04
Palitana, a major Jain pilgrimage centre, and the Gopnath seashore are among the places the district's website highlights.[1],[4]
- 05
The ODOP list names dehydrated vegetables (onion), beadwork and peanut butter for Bhavnagar district.[5]
- 06
Mahuva lies on the Gulf of Khambhat coast; onions grown in the town and its villages are traded at its market yard, and its coconut plantations give it the name Kashmir of Saurashtra.[7]
- 07
IBEF lists agro and food processing and ports among Gujarat's key industries, and counts 42 ports in the state.[6]
Industries
Who in Mahuva writes, and who answers
Four trades in and around the town, with the messages that fit each.
- 01
Onion traders and commission agents
Onions from Mahuva's villages are sold at the town's market yard, and the farmer who sold today asks about payment tomorrow.[7]
On WhatsApp: Day's rate in reply to farmers who ask · Weight and payment slips · Truck loading slips to buyers
- 02
Coconut growers and traders
The plantations around the town sell coconuts to traders, who sell on to shops and buyers across Saurashtra.[7]
On WhatsApp: Picking and pickup dates · Rates to shops that ask · New-season notes to buyers who opted in
- 03
Dehydrated-onion and peanut-butter units
Dehydrated vegetables (onion) and peanut butter are two of Bhavnagar's three ODOP entries; a unit making either confirms orders and bills its buyers.[5]
On WhatsApp: Order confirmations to distributors · Invoices and payment reminders · Dispatch notes to buyers who ordered
- 04
Beadwork makers
Beadwork is the second of Bhavnagar's ODOP entries, sold to shops and buyers who order by photo.[5]
On WhatsApp: Photo replies with designs · Order and courier updates · Festival offers to buyers who opted in
Gujarati at the yard, Hindi on the truck
Meta approves each template once per language. A Mahuva firm writes to farmers and local shops in Gujarati, to drivers and buyers from other states in Hindi, and to processors' offices in English.
Inside the 24-hour window after a farmer writes, the yard desk replies in any language without a template. InfiQ's own support team works in English and Hindi.
| Language | Meta code | Use it for |
|---|---|---|
| Gujarati | gu | Farmers, coconut growers, local shops and every slip |
| Hindi | hi | Truck drivers and onion buyers from other states |
| English (India) | en_IN | Processors, distributors' head offices and banks |
Prices in ₹, with USD and EUR
What a Mahuva trading firm pays
Plans from ₹999 a month, plus each delivered message at the India rate: ₹0.145 for a reply to a farmer's question, ₹0.19 for a payment or loading slip, ₹0.94 for a new-season note and ₹0.14 for a login code.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $10.51 USD
₹833 / month, billed yearly≈ $8.76 USD
Everything a growing business needs to run WhatsApp properly.
Growth
₹2,999 / month≈ $31.55 USD
₹2,499 / month, billed yearly≈ $26.29 USD
Lite, plus the API, automation and team scale serious senders need.
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Mahuva · India
| Category | ₹ INR | USD |
|---|---|---|
| Marketing | ₹0.9435 | $0.0099 |
| Utility | ₹0.1941 | $0.0020 |
| Authentication | ₹0.1402 | $0.0015 |
| Service | ₹0.1450 | $0.0015 |
Per-message rates for all 47 markets, in ₹ and USD
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0572₹5.4352 | $0.0241₹2.2874 | $0.0241₹2.2874 | $0.0241₹2.2874 |
| Bangladesh | $0.0678₹6.4397 | $0.0034₹0.3254 | $0.0034₹0.3254 | $0.0034₹0.3254 |
| Brazil | $0.0578₹5.4970 | $0.0063₹0.5981 | $0.0063₹0.5981 | $0.0063₹0.5981 |
| Chile | $0.0822₹7.8162 | $0.0185₹1.7585 | $0.0185₹1.7585 | $0.0185₹1.7585 |
| Colombia | $0.0116₹1.0993 | $0.0007₹0.0706 | $0.0007₹0.0706 | $0.0007₹0.0706 |
| Egypt | $0.0596₹5.6629 | $0.0033₹0.3167 | $0.0033₹0.3167 | $0.0033₹0.3167 |
| France | $0.0795₹7.5588 | $0.0278₹2.6393 | $0.0278₹2.6393 | $0.0278₹2.6393 |
| Germany | $0.126₹12.0088 | $0.0509₹4.8386 | $0.0509₹4.8386 | $0.0509₹4.8386 |
| Hong Kong | $0.0678₹6.4397 | $0.0241₹2.2867 | $0.0241₹2.2867 | $0.0241₹2.2867 |
| Hungary | $0.0795₹7.5596 | $0.0323₹3.0700 | $0.0323₹3.0700 | $0.0323₹3.0700 |
| India | $0.0099₹0.9435 | $0.0020₹0.1941 | $0.0015₹0.1402 | $0.0015₹0.1450 |
| Indonesia | $0.0380₹3.6133 | $0.0231₹2.1979 | $0.0231₹2.1979 | $0.0231₹2.1979 |
| Iraq | $0.0316₹2.9992 | $0.0073₹0.6943 | $0.0073₹0.6943 | $0.0073₹0.6943 |
| Israel | $0.0327₹3.1045 | $0.0049₹0.4662 | $0.0049₹0.4662 | $0.0049₹0.4662 |
| Italy | $0.0735₹6.9847 | $0.0277₹2.6369 | $0.0277₹2.6369 | $0.0277₹2.6369 |
| Kazakhstan | $0.0559₹5.3098 | $0.0166₹1.5824 | $0.0166₹1.5824 | $0.0166₹1.5824 |
| Kuwait | $0.0733₹6.9671 | $0.0407₹3.8671 | $0.0407₹3.8671 | $0.0407₹3.8671 |
| Malaysia | $0.0796₹7.5644 | $0.0130₹1.2314 | $0.0130₹1.2314 | $0.0130₹1.2314 |
| Mexico | $0.0367₹3.4877 | $0.0079₹0.7471 | $0.0079₹0.7471 | $0.0079₹0.7471 |
| Morocco | $0.0383₹3.6425 | $0.0213₹2.0218 | $0.0213₹2.0218 | $0.0213₹2.0218 |
| Netherlands | $0.148₹14.0494 | $0.0463₹4.3987 | $0.0463₹4.3987 | $0.0463₹4.3987 |
| Nepal | $0.0678₹6.4397 | $0.0031₹0.2990 | $0.0031₹0.2990 | $0.0031₹0.2990 |
| Nigeria | $0.0478₹4.5421 | $0.0062₹0.5898 | $0.0062₹0.5898 | $0.0062₹0.5898 |
| Oman | $0.0316₹2.9992 | $0.0228₹2.1709 | $0.0228₹2.1709 | $0.0228₹2.1709 |
| Pakistan | $0.0438₹4.1620 | $0.0139₹1.3200 | $0.0139₹1.3200 | $0.0139₹1.3200 |
| Peru | $0.0651₹6.1843 | $0.0278₹2.6392 | $0.0278₹2.6392 | $0.0278₹2.6392 |
| Poland | $0.0338₹3.2105 | $0.0113₹1.0702 | $0.0113₹1.0702 | $0.0113₹1.0702 |
| Qatar | $0.0316₹2.9992 | $0.0111₹1.0547 | $0.0111₹1.0547 | $0.0111₹1.0547 |
| Romania | $0.0795₹7.5596 | $0.0268₹2.5436 | $0.0268₹2.5436 | $0.0268₹2.5436 |
| Russia | $0.0742₹7.0520 | $0.0370₹3.5173 | $0.0370₹3.5173 | $0.0370₹3.5173 |
| Saudi Arabia | $0.0532₹5.0537 | $0.0099₹0.9401 | $0.0099₹0.9401 | $0.0099₹0.9401 |
| Singapore | $0.0678₹6.4397 | $0.0148₹1.4072 | $0.0148₹1.4072 | $0.0148₹1.4072 |
| South Africa | $0.0351₹3.3385 | $0.0088₹0.8369 | $0.0088₹0.8369 | $0.0088₹0.8369 |
| Spain | $0.0654₹6.2161 | $0.0185₹1.7578 | $0.0185₹1.7578 | $0.0185₹1.7578 |
| Sri Lanka | $0.0678₹6.4397 | $0.0019₹0.1759 | $0.0019₹0.1759 | $0.0019₹0.1759 |
| Turkey | $0.0101₹0.9587 | $0.0008₹0.0792 | $0.0008₹0.0792 | $0.0008₹0.0792 |
| Ukraine | $0.0795₹7.5596 | $0.0275₹2.6138 | $0.0275₹2.6138 | $0.0275₹2.6138 |
| United Arab Emirates | $0.0532₹5.0537 | $0.0145₹1.3811 | $0.0145₹1.3811 | $0.0145₹1.3811 |
| United Kingdom | $0.0587₹5.5795 | $0.0204₹1.9346 | $0.0204₹1.9346 | $0.0204₹1.9346 |
| North America | $0.0231₹2.1976 | $0.0031₹0.2989 | $0.0031₹0.2989 | $0.0031₹0.2989 |
| Rest of Africa | $0.0208₹1.9796 | $0.0037₹0.3516 | $0.0037₹0.3516 | $0.0037₹0.3516 |
| Rest of Asia Pacific | $0.0779₹7.4057 | $0.0105₹0.9938 | $0.0105₹0.9938 | $0.0105₹0.9938 |
| Rest of Central & Eastern Europe | $0.0795₹7.5596 | $0.0196₹1.8595 | $0.0196₹1.8595 | $0.0196₹1.8595 |
| Rest of Latin America | $0.0684₹6.5048 | $0.0105₹0.9934 | $0.0105₹0.9934 | $0.0105₹0.9934 |
| Rest of Middle East | $0.0363₹3.4490 | $0.0084₹0.7998 | $0.0084₹0.7998 | $0.0084₹0.7998 |
| Rest of Western Europe | $0.0548₹5.2054 | $0.0158₹1.5019 | $0.0158₹1.5019 | $0.0158₹1.5019 |
| Other | $0.0559₹5.3098 | $0.0071₹0.6769 | $0.0071₹0.6769 | $0.0071₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. Routing costs nothing extra: a chat that moves from the yard desk to accounts is still ₹0.145 per reply. Each desk works from the same number on Lite's 10 seats or Growth's 25. Invoices carry your Gujarat GSTIN.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What a Mahuva firm runs on InfiQ
Matched to the desks in the router above.
- InfiQ Flows chatbot builder
A no-code builder for automated conversations (27 blocks, versioned publishing with rollback), priced per flow; the Growth plan includes one.
A short menu asks whether the farmer is selling onions or coconuts, a buyer wants dehydrated onion, or someone is asking about payment, and labels the chat before anyone reads it.
- Shared team inbox
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
The yard desk, the coconut desk, dispatch and accounts answer one number, with transfers and private notes when a chat crosses desks.
- Busy accounting integration
A native integration with Busy accounting software: 25 document types and automatic payment reminders on WhatsApp, with no integration fee.
A peanut-butter unit with books in Busy sends invoices and payment reminders to distributors on WhatsApp automatically, with no integration fee.
- Consent records and opt-out enforcement
Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.
New-season coconut notes and dehydrated-onion price lists go only to buyers who said yes, with the source and time of each yes kept and STOP enforced.
Nearby
City pages near Mahuva
The nearest markets along the Saurashtra coast and inland, nearest first.
Mahuva's onions and coconuts travel by truck to the towns on this list and well beyond them. The India guide covers DPDP, DLT and the rules for the whole country.
Guides for Mahuva teams
Questions Mahuva businesses ask
Question: Farmers from villages around Mahuva ask our commission shop for the day's onion rate. Is each answer a template?
Answer: No. When the farmer writes first, the rate is a reply inside the 24-hour window, at ₹0.145 per message, with no template needed. A payment slip you send the next morning, after the chat has gone quiet, is a utility template at ₹0.19.
Question: Our Mahuva firm buys onions and coconuts and sells dehydrated onion. Can one WhatsApp number send each farmer or buyer to the right desk?
Answer: Yes. A Flows menu asks which crop or which matter and labels the chat, and the shared inbox assigns it to the desk that handles it, with transfers and private notes when it moves. The Growth plan includes one flow; on Lite, flows are priced per flow.
Question: Trucks of onion leave the Mahuva market yard for buyers in other states. Can each buyer get a loading slip in Hindi?
Answer: Yes, for buyers who asked for order updates. A slip with the buyer's own bags, weight, truck number and invoice is a utility template at ₹0.19. Keep an approved Hindi (hi) version beside the Gujarati one; Meta reviews each language separately.
Question: Our coconut business sells to shops across Saurashtra from Mahuva. Can we send new-season rates to every shop on our list?
Answer: Only to shops that agreed to hear about offers. A new-season rate list sent first is a marketing template at ₹0.94. A shop that writes to ask gets the rate as a reply at ₹0.145. Record each yes with its date and source; the DPDP Act's consent duties apply from 13 May 2027.
Question: We make peanut butter, one of Bhavnagar's ODOP products, and keep our books in Busy. Can bills reach distributors on WhatsApp automatically?
Answer: Yes. InfiQ's Busy integration sends invoices and payment reminders on WhatsApp with no integration fee. Each one is a utility template at ₹0.19, as long as it carries no offer for a new flavour or pack.
Question: Our beadwork unit near Mahuva sells torans and bead jewellery to shops that order by photo. Do photo replies cost more?
Answer: No. A photo, video or catalogue sent as a reply inside the 24-hour window is charged like any reply, at ₹0.145 per message. The rate depends on the category of message, never on the media it carries.
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]Bhavnagar district: official website · District Administration, Bhavnagar · read 2026-10-21
- [2]District at a glance · District Administration, Bhavnagar · read 2026-10-21
- [3]STD and PIN codes · District Administration, Bhavnagar · read 2026-10-21
- [4]Tourist places · District Administration, Bhavnagar · read 2026-10-21
- [5]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-21
- [6]Gujarat: state profile (updated July 2026) · India Brand Equity Foundation · read 2026-10-20
- [7]Mahuva, Bhavnagar (geography, crops and trades only) · Wikipedia · read 2026-10-21
Put one number on the Mahuva shop board
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