See it work
One number, five desks across Amreli district
A trading firm buys groundnut in Amreli, cotton in Savarkundla and seed for Dhari, trucks goods to Pipavav and keeps one accounts desk. Switch the strategy to see how incoming chats could be shared out.
A firm spread across Amreli, Savarkundla, Dhari and the coast cannot ask growers and shippers to remember five numbers. One WhatsApp number, with a short menu that asks which branch or which matter, puts each chat in front of the right desk.
In InfiQ, a Flows menu can ask the question and label the chat, and the shared inbox lets a manager assign and transfer conversations, with private notes so the accounts desk sees what the buying desk promised.