WhatsApp Business API in Kulti, West Bengal

Transparent ₹ pricing on Meta's live rates

InfiQ applies its own platform pricing layered, shown transparently in ₹ (ex-GST) so you always know what a campaign will cost before you send it. Since 1 July 2025, WhatsApp bills per delivered message by category — marketing, utility and authentication each carry their own rate — rather than the older per-conversation model. Utility and authentication messages (order updates, OTPs, reminders) are typically much cheaper than marketing broadcasts, so a Kulti business that leans on transactional notifications can keep monthly costs modest. The 24-hour customer service window remains free for replies to inbound messages, which means genuine support conversations don't add to your bill. InfiQ issues proper GST invoices to your West Bengal business so input credit and accounting stay clean.

• Per delivered message pricing by category: marketing, utility, authentication
• 24-hour service window for replying to customer-initiated chats (free today, chargeable from 1 October 2026)
• GST invoices raised to your Kulti / West Bengal registration (prices ex-GST)

Onboarding for Kulti businesses in a few clear steps

Getting live on the official API is straightforward and InfiQ guides you through every step remotely, in your language. First, we verify your business in Meta Business Manager using your GST and business documents. Next, you connect your phone number through Meta's Embedded Signup — crucially, this keeps your Business-Scoped User ID (BSUID) and WhatsApp Business Account ownership with you, so you are never dependent on us to move or export your setup. Then we help you get your first message templates approved for order updates, reminders and offers, and finally you go live. For most Kulti businesses the whole process takes 2 hours, with the main variable being Meta's business verification review. We also confirm your eligibility for the green tick verified badge, which builds trust with customers seeing your name for the first time.

• Verify your business in Meta Business Manager with GST and KYC documents
• Connect your number via Embedded Signup — you keep full BSUID ownership
• Get order, reminder and offer templates approved
• Go live, typically within 2 hours

Support and messaging in your language

Communication only works when it feels natural, so InfiQ supports Bengali, Hindi and English for both your outbound messages and your customer conversations. Your message templates can be created and approved in multiple languages, letting you greet a Bengali-speaking retail customer in Bengali and switch to Hindi or English for others without maintaining separate systems. Our support operates on India hours, so your Kulti team gets help when they are actually working rather than waiting on an overseas time zone. From setting up your first automated flow to troubleshooting a template rejection, you deal with people who understand how businesses in West Bengal operate.

Serving Kulti and the wider West Bengal industrial belt

From central Kulti and the Sitarampur and Barakar areas to the neighbouring hubs of Asansol, Durgapur and Raniganj, InfiQ onboards West Bengal businesses of every size onto the official WhatsApp Business API. Whether you are a single-location trader wanting reliable order notifications or a growing manufacturer coordinating with dozens of distributors, the same platform scales with you — one number, automated flows, shared team inbox and analytics, all owned by you. If you also operate in Kolkata or Howrah, your WhatsApp setup travels with your business rather than being tied to a single branch.