WhatsApp Business API in Durgapur, West Bengal

Transparent ₹ pricing

You never have to reverse-engineer a confusing bill with InfiQ. WhatsApp charges per delivered message by category, marketing, utility or authentication, following Meta's move to per-message billing on 1 July 2025. The 24-hour service window that opens when a customer messages you first is free to reply within; it is not a billing unit, so a support conversation inside that window does not cost you per message. On top of Meta's live rate card, InfiQ applies its own transparent platform pricing in ₹, quoted ex-GST, with plans that scale from a small Durgapur retailer to a multi-line manufacturer. Every rupee appears on a GST invoice raised to your West Bengal business, so your accounts and input-credit workflow stay clean.

Onboarding for Durgapur businesses in 2 hours

Getting live on the official API is a guided, four-step process, and InfiQ handles the heavy lifting alongside your team. First, we verify your business in Meta Business Manager using your existing registration and GST details. Second, you connect your number through Meta's Embedded Signup, and crucially you retain full ownership of your account and your BSUID (Business-Scoped User ID), the identifier tied to the 2026 WhatsApp usernames change, so you are never locked into a reseller. Third, we get your message templates approved in Bengali, Hindi and English. Fourth, you go live, typically within 2 hours once Meta business verification clears. We also help confirm green-tick (official business account) eligibility so your Durgapur brand shows up as verified where it qualifies.

• 1. Verify your business in Meta Business Manager (GST and registration details)
• 2. Connect your number via Embedded Signup — you keep full BSUID ownership
• 3. Get Bengali / Hindi / English templates approved
• 4. Go live, usually within 2 hours after Meta verification

Support in Bengali, Hindi and English

A messaging channel only works when your customers can read it in their own language and your team can operate it comfortably. InfiQ supports Bengali, Hindi and English for both your outbound templates and your day-to-day conversations, so a Durgapur customer receiving a dispatch alert or a fee reminder gets it in the language they naturally use. Our support runs on India hours, which means when a template is stuck in review or a broadcast needs a last-minute check before a festival campaign, you are talking to someone in your own time zone rather than waiting overnight for a reply from a distant help desk.

Serving Durgapur and the wider West Bengal industrial belt

From central Durgapur, City Centre and Bidhannagar through Benachity, Muchipara and the surrounding industrial estates, InfiQ onboards businesses of every size across the Paschim Bardhaman region and the broader West Bengal industrial corridor. Manufacturers coordinating with dealers in Asansol and Kolkata, retailers serving daily footfall, and service providers across the district all run on the same official WhatsApp Business API, with the same ownership, compliance and analytics. Because everything sits on the official API rather than an unofficial workaround, your number stays safe from bans and your customer communication scales with your business instead of against it.