Skip to content

West Bengal · Updated 2026-10-20

WhatsApp Business API for Raniganj's refractory units, transporters and shops

The coalfield that carries Raniganj's name is where India's coal mining is said to have begun, in 1774.

Raniganj lent its name to the coalfield where India's coal mining is said to have begun. The coal belt it anchors still runs on quotes, dispatches and payments between people who rarely meet, and many of those now start with a WhatsApp message.

Start free trialBook a demo
State
West Bengal
District
Paschim Bardhaman, Asansol Sadar subdivision[4],[1]
Civic body
Asansol Municipal Corporation, since 2015[4]
Coalfield
Raniganj Coalfield; coal found in 1774[5]
ODOP product
Refractory bricks and ceramics[3]
Templates
Bengali, Hindi, English

For the refractory units of the district whose ODOP product is fire bricks and ceramics, Raniganj's transporters, the clinics and shops that serve the villages of its block, and the coaching centres of an old coal town: how long a quote conversation can run before a template is needed, Bengali and Hindi templates, and rupee costs.

See it work

A plant buyer's quote request, hour by hour

A purchase officer at a steel plant writes to a Raniganj refractory unit at ten in the morning. Drag along the day to see what the unit can send before the window closes.

A plant's purchase desk compares several suppliers, so the quote that arrives complete and early has the advantage. The window gives a Raniganj unit a full day from the buyer's last message, enough to send everything, if the technical person and the person who prices can both answer from the same number.

The reply window on a fire-brick quote

13 / 13

Time since it opened

28h 48m

ClosedA reminder about the quote needs an approved template
Purchase officer asks for a fire-brick quote and grades
Unit sends the grade sheet and test certificates
Buyer asks about delivery to the plant
Quote PDF and dispatch lead time sent as a reply
Window closes, counted from the buyer's last message
0h6h12h18h24hWindow closes
The buyer's message opens 24 hours of free-form replies: drawings, test certificates and the quote itself. If the buyer writes again, the window restarts. After it closes, a reminder about the quote must be an approved utility template.

28h 48m in: window closed. A reminder about the quote needs an approved template.

From Ethora to Sanctoria

In 1774 two officers of the East India Company, John Sumner and Suetonius Grant Heatly, found coal near Ethora in what is now Salanpur, and the field that took Raniganj's name became the place where India's coal mining is said to have begun. Regular mining followed from 1820, Dwarkanath Tagore bought collieries in 1835, and in 1843 Carr, Tagore and Company joined another firm to form the Bengal Coal Company, with its headquarters at Sanctoria.

The field was nationalised in 1973, and Eastern Coalfields Limited took over its collieries in 1975. Raniganj itself headed a subdivision until 1906, when it became the Asansol subdivision, and in 2015 its municipal area joined Kulti and Jamuria in the Asansol Municipal Corporation. A coalfield's trade has always been with buyers elsewhere, and that is the kind of trade WhatsApp suits.

Raniganj and Paschim Bardhaman in seven lines

From the Paschim Bardhaman district administration and Invest India's ODOP list, with Wikipedia only for the coalfield's history and the town's administration and rivers.

Paschim Bardhaman was created on 7 April 2017, when the old Bardhaman district was divided; it covers 1,603 sq km with the Asansol Sadar and Durgapur subdivisions, 8 blocks, 2 municipal corporations and 62 gram panchayats, and its headquarters is Asansol.[1],[2]

The district describes itself as mainly urban and mining-industrial, and lists Bengali and Hindi as its languages; the IISCO and Durgapur steel plants appear on its pages.[1]

Refractory bricks and similar refractory ceramics are the district's ODOP product.[3]

The district's history records the Raja of Searsole as zamindar of the Raniganj area, and the conversion of Raniganj subdivision into Asansol subdivision in 1906.[2]

The Raniganj Coalfield lies mainly in the Asansol and Durgapur subdivisions and extends into Birbhum, Bankura and Purulia and into Dhanbad in Jharkhand.[5]

A 2015 notification placed the municipal areas of Kulti, Raniganj and Jamuria under the Asansol Municipal Corporation; the Nunia stream joins the Damodar in the Raniganj area.[4]

Ratibati, Tirat, Egra, Amrasota, Jemari and Ballavpur are among the gram panchayats of the Raniganj block, and Raniganj station is on the Bardhaman–Asansol section.[4]

Who messages what

Who in Raniganj messages customers

Four kinds of sender in the coalfield's namesake town.

SectorWhat it sends on WhatsApp
Refractory brick and ceramics unitsMakers of the district's ODOP product, selling to steel plants and other industrial buyers who order by quote.[3],[1]
  • Grade sheets and certificates in reply
  • Order and dispatch templates
  • Payment reminders on invoices
Transporters and freight agentsLorry operators and agents carrying goods across a coalfield that runs from Paschim Bardhaman into Jharkhand.[5]
  • Booking confirmations
  • Loading and arrival updates to consignees
  • Freight-bill reminders
Clinics and labsPractices serving the town and the villages of the Raniganj block, from Ratibati to Jemari.[4]
  • Appointment confirmations
  • Report-ready notices
  • Follow-up visit reminders
Shops and coaching centresShops and classes in a district that lists both Bengali and Hindi as its languages, serving families on both sides of that line.[1]
  • Order-ready notices
  • Class and fee reminders
  • Festival offers to opted-in customers

Bengali and Hindi, as the district lists them

Meta approves each template once per language.

A Raniganj unit selling to a plant purchase desk may write in English while its drivers read Hindi and its local customers Bengali. Keep each contact's language with their number. Replies inside the window can be in any language your staff write.

Meta template languages relevant to Raniganj
LanguageMeta codeUse it for
BengalibnCustomers, patients and families in the town and block
HindihiBuyers, drivers and customers who read Hindi
English (India)en_INQuotes, test certificates and plant purchase desks

Prices in ₹, with USD and EUR

What a Raniganj quote conversation costs

Plans from ₹999 a month, plus each delivered message at the India rate: ₹0.145 for each reply inside the buyer's window, ₹0.19 for an order, dispatch or payment template after it, ₹0.94 for a catalogue sent to buyers who opted in, and ₹0.14 for a login code.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ $10.51 USD

₹833 / month, billed yearly≈ $8.76 USD

Growth

₹2,999 / month≈ $31.55 USD

₹2,499 / month, billed yearly≈ $26.29 USD

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Raniganj · India

InfiQ per-message rates for Raniganj in rupees and USD
Category₹ INRUSD
Marketing₹0.9435$0.0099
Utility₹0.1941$0.0020
Authentication₹0.1402$0.0015
Service₹0.1450$0.0015
Per-message rates for all 47 markets, in ₹ and USD
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina$0.0572₹5.4352$0.0241₹2.2874$0.0241₹2.2874$0.0241₹2.2874
Bangladesh$0.0678₹6.4397$0.0034₹0.3254$0.0034₹0.3254$0.0034₹0.3254
Brazil$0.0578₹5.4970$0.0063₹0.5981$0.0063₹0.5981$0.0063₹0.5981
Chile$0.0822₹7.8162$0.0185₹1.7585$0.0185₹1.7585$0.0185₹1.7585
Colombia$0.0116₹1.0993$0.0007₹0.0706$0.0007₹0.0706$0.0007₹0.0706
Egypt$0.0596₹5.6629$0.0033₹0.3167$0.0033₹0.3167$0.0033₹0.3167
France$0.0795₹7.5588$0.0278₹2.6393$0.0278₹2.6393$0.0278₹2.6393
Germany$0.126₹12.0088$0.0509₹4.8386$0.0509₹4.8386$0.0509₹4.8386
Hong Kong$0.0678₹6.4397$0.0241₹2.2867$0.0241₹2.2867$0.0241₹2.2867
Hungary$0.0795₹7.5596$0.0323₹3.0700$0.0323₹3.0700$0.0323₹3.0700
India$0.0099₹0.9435$0.0020₹0.1941$0.0015₹0.1402$0.0015₹0.1450
Indonesia$0.0380₹3.6133$0.0231₹2.1979$0.0231₹2.1979$0.0231₹2.1979
Iraq$0.0316₹2.9992$0.0073₹0.6943$0.0073₹0.6943$0.0073₹0.6943
Israel$0.0327₹3.1045$0.0049₹0.4662$0.0049₹0.4662$0.0049₹0.4662
Italy$0.0735₹6.9847$0.0277₹2.6369$0.0277₹2.6369$0.0277₹2.6369
Kazakhstan$0.0559₹5.3098$0.0166₹1.5824$0.0166₹1.5824$0.0166₹1.5824
Kuwait$0.0733₹6.9671$0.0407₹3.8671$0.0407₹3.8671$0.0407₹3.8671
Malaysia$0.0796₹7.5644$0.0130₹1.2314$0.0130₹1.2314$0.0130₹1.2314
Mexico$0.0367₹3.4877$0.0079₹0.7471$0.0079₹0.7471$0.0079₹0.7471
Morocco$0.0383₹3.6425$0.0213₹2.0218$0.0213₹2.0218$0.0213₹2.0218
Netherlands$0.148₹14.0494$0.0463₹4.3987$0.0463₹4.3987$0.0463₹4.3987
Nepal$0.0678₹6.4397$0.0031₹0.2990$0.0031₹0.2990$0.0031₹0.2990
Nigeria$0.0478₹4.5421$0.0062₹0.5898$0.0062₹0.5898$0.0062₹0.5898
Oman$0.0316₹2.9992$0.0228₹2.1709$0.0228₹2.1709$0.0228₹2.1709
Pakistan$0.0438₹4.1620$0.0139₹1.3200$0.0139₹1.3200$0.0139₹1.3200
Peru$0.0651₹6.1843$0.0278₹2.6392$0.0278₹2.6392$0.0278₹2.6392
Poland$0.0338₹3.2105$0.0113₹1.0702$0.0113₹1.0702$0.0113₹1.0702
Qatar$0.0316₹2.9992$0.0111₹1.0547$0.0111₹1.0547$0.0111₹1.0547
Romania$0.0795₹7.5596$0.0268₹2.5436$0.0268₹2.5436$0.0268₹2.5436
Russia$0.0742₹7.0520$0.0370₹3.5173$0.0370₹3.5173$0.0370₹3.5173
Saudi Arabia$0.0532₹5.0537$0.0099₹0.9401$0.0099₹0.9401$0.0099₹0.9401
Singapore$0.0678₹6.4397$0.0148₹1.4072$0.0148₹1.4072$0.0148₹1.4072
South Africa$0.0351₹3.3385$0.0088₹0.8369$0.0088₹0.8369$0.0088₹0.8369
Spain$0.0654₹6.2161$0.0185₹1.7578$0.0185₹1.7578$0.0185₹1.7578
Sri Lanka$0.0678₹6.4397$0.0019₹0.1759$0.0019₹0.1759$0.0019₹0.1759
Turkey$0.0101₹0.9587$0.0008₹0.0792$0.0008₹0.0792$0.0008₹0.0792
Ukraine$0.0795₹7.5596$0.0275₹2.6138$0.0275₹2.6138$0.0275₹2.6138
United Arab Emirates$0.0532₹5.0537$0.0145₹1.3811$0.0145₹1.3811$0.0145₹1.3811
United Kingdom$0.0587₹5.5795$0.0204₹1.9346$0.0204₹1.9346$0.0204₹1.9346
North America$0.0231₹2.1976$0.0031₹0.2989$0.0031₹0.2989$0.0031₹0.2989
Rest of Africa$0.0208₹1.9796$0.0037₹0.3516$0.0037₹0.3516$0.0037₹0.3516
Rest of Asia Pacific$0.0779₹7.4057$0.0105₹0.9938$0.0105₹0.9938$0.0105₹0.9938
Rest of Central & Eastern Europe$0.0795₹7.5596$0.0196₹1.8595$0.0196₹1.8595$0.0196₹1.8595
Rest of Latin America$0.0684₹6.5048$0.0105₹0.9934$0.0105₹0.9934$0.0105₹0.9934
Rest of Middle East$0.0363₹3.4490$0.0084₹0.7998$0.0084₹0.7998$0.0084₹0.7998
Rest of Western Europe$0.0548₹5.2054$0.0158₹1.5019$0.0158₹1.5019$0.0158₹1.5019
Other$0.0559₹5.3098$0.0071₹0.6769$0.0071₹0.6769$0.0071₹0.6769
Currency converter

$10.51 USD

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A buyer in Dhanbad, Durgapur or Kolkata on a +91 number costs the same India rate. Invoices carry your West Bengal GSTIN.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What a Raniganj business runs on InfiQ

The tools that let a unit answer inside the window.

  • Shared team inbox

    One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.

    The technical person, the person who prices and accounts answer one buyer from one number, with notes on each plant's grades and terms.

  • Template manager and library

    Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.

    Order-confirmed, dispatched and payment-due templates in English, Hindi and Bengali, approved before they are needed outside the window.

  • Developer API and webhooks

    A REST API with scoped keys, idempotency keys and per-key rate limits, plus HMAC-SHA256-signed webhooks retried for 24 hours. Included on Growth, an add-on on Lite.

    A unit's order or ERP system can send dispatch and invoice templates through InfiQ's REST API and webhooks.

  • Consent records and opt-out enforcement

    Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.

    A buyer's yes to new catalogues is stored with its time and source, and a STOP reply takes them off the list at once.

Nearby

City pages near Raniganj

The nearest city pages in the coal belt and beyond, nearest first.

Jamuria, a neighbour in the same municipal corporation, has its own page about its suppliers. The India guide covers DPDP consent across the country.

Guides for Raniganj teams

Questions Raniganj businesses ask

A purchase officer at a steel plant asks our Raniganj refractory unit for a fire-brick quote at 10 am. How long can we keep sending drawings and certificates?+
For 24 hours from the buyer's last message. Drawings, test certificates and the quote can all go as free-form replies at ₹0.145 each, and every new question from the buyer restarts the 24 hours. After that, only an approved template can reach them.
The buyer has not replied to our quote from Raniganj for three days. Can we send a reminder?+
Yes, as an approved utility template about the quote they asked for, at ₹0.19. Keep it to the quote's reference and validity; an added offer or discount would make Meta classify it as marketing, which needs the buyer's opt-in.
Can we send our new refractory catalogue to every plant buyer who has ever asked our Raniganj unit for a quote?+
Only to buyers who agreed to receive catalogues, with a record of when and how. A past enquiry is not an opt-in. The catalogue goes as an approved marketing template at ₹0.94, with a way to opt out.
The Raniganj Coalfield extends into Dhanbad, and some of our buyers are in Jharkhand. Does a message to them cost more than one in Asansol?+
No. Meta charges by the recipient's country code, so every +91 number costs the India rate, in Jharkhand or West Bengal. Replies are ₹0.145 each and utility templates ₹0.19.
Patients from Ratibati, Tirat and Jemari come to our clinic in Raniganj. Can we send appointment and report-ready reminders on WhatsApp?+
Yes. A confirmation, a reminder for a booked visit and a report-ready notice are utility templates at ₹0.19, in Bengali or Hindi. Keep test results out of the template text; say the report is ready and how to collect it.
Our transport firm in Raniganj books loads for consignees across the coal belt. Can the consignee get the lorry's loading and arrival updates?+
Yes, if the consignee gave you their number for the booking. Loading and arrival updates are utility templates at ₹0.19. Drivers' own updates can go as replies while a consignee's 24-hour window is open.
Book a 15-min demo

Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]Paschim Bardhaman district: official website · District Administration, Paschim Bardhaman · read 2026-10-20
  2. [2]History · District Administration, Paschim Bardhaman · read 2026-10-20
  3. [3]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-20
  4. [4]Raniganj (administration, rivers and railway only) · Wikipedia · read 2026-10-20
  5. [5]Raniganj Coalfield (history and extent only) · Wikipedia · read 2026-10-20

Answer Raniganj's plant buyers inside the window

Start a 7-day Lite trial, no card needed, with a shared inbox for your technical and pricing staff and approved dispatch and payment templates in English, Hindi and Bengali.

Start free trialTalk to sales