WhatsApp Business API in Purulia, West Bengal

Transparent ₹ pricing

WhatsApp pricing changed on 1 July 2025: Meta now bills per delivered message by category, marketing, utility, or authentication, instead of the older per-conversation model. The 24-hour window that opens when a customer messages you is a free service window for replying, not a billing unit. InfiQ applies its own transparent platform pricing on top of Meta's live rate card, quoted in ₹ and ex-GST, so a Purulia business can budget clearly by message type and volume. Utility and authentication messages, the ones behind order updates and OTPs, are typically the most cost-effective, while marketing messages carry a higher rate, and we help you plan your template mix accordingly.

• Billed per delivered message, by category, since 1 July 2025
• Utility and authentication messages are usually the most economical
• Marketing messages priced separately
• InfiQ platform pricing in ₹, ex-GST, invoiced to West Bengal

Onboarding a Purulia business, step by step

Getting live on the official API is straightforward with InfiQ guiding each step. First, we help verify your business in Meta Business Manager using your GST and business documents. Next, you connect your own phone number through Embedded Signup, and crucially you retain ownership of your WhatsApp Business Account (WABA) and your BSUID (Business-Scoped User ID), the identifier tied to the 2026 WhatsApp usernames change. We then help you draft and submit message templates for approval in Bengali, Hindi or English, and once Meta approves them you go live. For a typical Purulia business the whole process takes 2 hours, with the main variable being how quickly verification and template approval clear.

• Verify your business in Meta Business Manager
• Connect your number via Embedded Signup and keep WABA and BSUID ownership
• Get Bengali, Hindi or English templates approved
• Go live, typically within 2 hours

Support and messaging in your language

Language is not a nice-to-have in Purulia, it is how business gets done. InfiQ supports Bengali, Hindi and English across your templates, automations and replies, so a customer who prefers Bengali reads your order update in Bengali, while your team can work in whichever language suits them. Support runs on India hours, so when your Purulia team has a question about a template rejection, a delivery issue, or a new use case, you are dealing with people who understand the Indian WhatsApp ecosystem and West Bengal's business context, not a distant queue in a different time zone.

Serving Purulia and the wider West Bengal region

From central Purulia town out to businesses across the district and the surrounding region, InfiQ onboards West Bengal companies of every size onto the official WhatsApp Business API. Whether you are a single-location retailer or a manufacturer coordinating with buyers across the state, the same official infrastructure, transparent ₹ pricing and full account ownership apply. If you also operate in Kolkata, Durgapur or Howrah, we can set up and support your WhatsApp presence consistently across all your West Bengal locations under one account structure.