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A business day in Katwa

WhatsApp Business API for Katwa's rice mills, sweet shops and saree sellers

Katwa sits between the Ajay and the Bhagirathi, where three districts meet, and four railway lines reached it by 1917. A Katwa business's customers write from all of them, in Bengali.

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  1. 09:00

    A wholesaler asks a rice mill for the day's rate, and the answer goes back as a reply.

  2. 13:00

    Pilgrims bound for the Sri Gauranga Bari ask a guest house for rooms.

  3. 17:00

    Bags leave the mill; the dispatch note goes out as a Bengali template.

  4. 21:00

    A sweet shop confirms tomorrow's Sitabhog and Mihidana order for a wedding.

State
West Bengal
District
Purba Bardhaman; Katwa is one of its four subdivisions[2]
Subdivision office
Sanhati Pally, Katwa 713130[2]
Municipality
Since 1 April 1869[5]
Rivers
Between the Ajay and the Bhagirathi[5]
District ODOP
Dokra; rice bran oil; Tangail and Jamdani sarees; Sitabhog-Mihidana[4]
Billing
₹ with GST to your West Bengal GSTIN

For Katwa's rice mills and traders, the sweet shops and saree sellers behind Purba Bardhaman's ODOP list, and the guest houses that host pilgrims to the place of Chaitanya's diksha: how one order moves from a rate question to payment on WhatsApp, which states need a template, and the rupee cost of each.

See it work

One rice order from a Katwa mill, state by state

A wholesaler asks a Katwa rice mill for its rate. Walk the order through its states to see which messages are replies and which are utility templates, and what happens if payment runs late.

Only the first two states are replies; the rest are messages the mill starts, so each needs an approved utility template in Bengali or English. None of them is marketing: each is about the buyer's own order, which is what makes it utility.

A rice order's states

5 / 5
  • Rate asked to Rate sent: mill replies
  • Rate sent to Order confirmed: buyer orders
  • Order confirmed to Bags dispatched: bags leave Katwa
  • Bags dispatched to Paid: buyer pays on time
  • Bags dispatched to Payment overdue: due date passes
  • Payment overdue to Paid: buyer pays
  1. Rate asked
  2. Rate sent
  3. Order confirmed
  4. Bags dispatched
  5. Paid

Step 5 of 5 · end of walk

Paid

The receipt note closes the order; the next rate question opens a new window.

Arrived from Bags dispatched via buyer pays on time.

Can move to

Nothing — this is a final state.

An illustrative mill and buyer with no real volumes or prices. The 24-hour window and template categories are WhatsApp's.

Happy path, step 5 of 5: Paid (via buyer pays on time). The receipt note closes the order; the next rate question opens a new window.

Market brief

Katwa in eight lines

From the Purba Bardhaman district administration and Invest India's ODOP list; the older history and the railways are general background from Wikipedia.

  1. 01

    Purba Bardhaman was formed when Bardhaman district was divided in 2017; it covers 5,433 sq km with four subdivisions, Bardhaman Sadar North and South, Katwa and Kalna, 23 blocks and six municipalities.[1],[2]

  2. 02

    The Katwa subdivisional office is at Sanhati Pally, Katwa 713130, and the district lists Katwa-I and Katwa-II among its blocks.[2]

  3. 03

    From June 1742 Katwa was the headquarters of the Maratha army in Bengal, and in December 1745 Alivardi fought Raghuji Bhonsle at Katwa.[3]

  4. 04

    Invest India's ODOP list names Dokra, rice bran oil and de-oiled rice bran, Tangail and Jamdani sarees, and Sitabhog-Mihidana for Purba Bardhaman.[4]

  5. 05

    Katwa lies between the Ajay and the Bhagirathi, where Purba Bardhaman meets Nadia and Murshidabad; its earliest recorded name was Indranee Pargana.[5]

  6. 06

    In January 1510 Chaitanya Mahaprabhu took diksha from Kesava Bharati at the site of today's Sri Gauranga Bari temple, making Katwa sacred to Vaishnavas.[5]

  7. 07

    The Municipality of Katwa was established on 1 April 1869; lines to Azimganj, Bandel, Bardhaman and Ahmedpur opened between 1903 and 1917.[5]

  8. 08

    The town is a market for the region's farm produce, and its industry is mostly small-scale, such as rice mills and jute products.[5]

Who messages what

Who in Katwa messages first

Five businesses that follow from the mills, the district's ODOP list and the town's place in Vaishnav history.

SectorWhat it sends on WhatsApp
Rice mills and grain tradersRice mills are among the town's small industries, and a mill's buyers ask for the day's rate before they order.[5]
  • Rate answers in reply
  • Order and dispatch notes
  • Payment reminders
Rice bran oil unitsRice bran oil and de-oiled rice bran are on the district's ODOP list, sold in lots to distributors.[4]
  • Lot and price answers
  • Dispatch with the vehicle number
  • Invoice notes
Sweet shopsSitabhog-Mihidana is on the district's ODOP list, and a wedding or puja order may be booked days ahead.[4]
  • Order confirmation
  • Collection reminder the day before
  • Festival offers to customers who opted in
Saree sellersTangail and Jamdani sarees are on the district's ODOP list, and a customer may choose one from photos before visiting.[4]
  • Photos in reply
  • Order-ready note
  • New arrivals to customers who opted in
Pilgrim guest housesVaishnav pilgrims come to the Sri Gauranga Bari, the site of Chaitanya's diksha in 1510.[5]
  • Room and route answers
  • Booking confirmation
  • Check-in note the day before

A town where three districts meet

Katwa has always been a meeting point: two rivers, three districts, four railway lines. Its businesses inherit that. A rice mill's buyers may be in Nadia or Murshidabad, a sweet shop's wedding order may come from a village across the Ajay, and a guest house's pilgrims arrive by train from Bandel or Bardhaman.

None of that changes the cost of a message. Meta bills by the recipient's country code, so every Indian number pays the same India rate. What it changes is who writes first. When a customer does, every answer for 24 hours is a reply; when the business has to speak first, a confirmation, a reminder, a dispatch note, the message is an approved template in Bengali, Hindi or English.

Bengali first, then Hindi and English

Each is a Meta template language, and each version is approved by Meta on its own.

Bengali (India), bn_IN, is a separate code; a Katwa business picks bn or bn_IN and keeps to it. InfiQ's own support works in English and Hindi.

Meta template languages relevant to Katwa
LanguageMeta codeUse it for
BengalibnFarmers, shop customers and most buyers in the three districts
HindihiBuyers, drivers and pilgrims from outside the state
English (India)en_INInvoices and wholesalers' purchase offices

Prices in ₹, with USD and EUR

What a month of orders costs a Katwa mill to message

Lite at ₹999 a month or Growth at ₹2,999, then each delivered message at the India rate: ₹0.145 for a reply to a rate question, ₹0.19 for an order, dispatch or payment note, ₹0.94 for an offer to customers who opted in and ₹0.14 for a passcode.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ $10.51 USD

₹833 / month, billed yearly≈ $8.76 USD

Growth

₹2,999 / month≈ $31.55 USD

₹2,499 / month, billed yearly≈ $26.29 USD

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Katwa · India

InfiQ per-message rates for Katwa in rupees and USD
Category₹ INRUSD
Marketing₹0.9435$0.0099
Utility₹0.1941$0.0020
Authentication₹0.1402$0.0015
Service₹0.1450$0.0015
Per-message rates for all 47 markets, in ₹ and USD
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina$0.0572₹5.4352$0.0241₹2.2874$0.0241₹2.2874$0.0241₹2.2874
Bangladesh$0.0678₹6.4397$0.0034₹0.3254$0.0034₹0.3254$0.0034₹0.3254
Brazil$0.0578₹5.4970$0.0063₹0.5981$0.0063₹0.5981$0.0063₹0.5981
Chile$0.0822₹7.8162$0.0185₹1.7585$0.0185₹1.7585$0.0185₹1.7585
Colombia$0.0116₹1.0993$0.0007₹0.0706$0.0007₹0.0706$0.0007₹0.0706
Egypt$0.0596₹5.6629$0.0033₹0.3167$0.0033₹0.3167$0.0033₹0.3167
France$0.0795₹7.5588$0.0278₹2.6393$0.0278₹2.6393$0.0278₹2.6393
Germany$0.126₹12.0088$0.0509₹4.8386$0.0509₹4.8386$0.0509₹4.8386
Hong Kong$0.0678₹6.4397$0.0241₹2.2867$0.0241₹2.2867$0.0241₹2.2867
Hungary$0.0795₹7.5596$0.0323₹3.0700$0.0323₹3.0700$0.0323₹3.0700
India$0.0099₹0.9435$0.0020₹0.1941$0.0015₹0.1402$0.0015₹0.1450
Indonesia$0.0380₹3.6133$0.0231₹2.1979$0.0231₹2.1979$0.0231₹2.1979
Iraq$0.0316₹2.9992$0.0073₹0.6943$0.0073₹0.6943$0.0073₹0.6943
Israel$0.0327₹3.1045$0.0049₹0.4662$0.0049₹0.4662$0.0049₹0.4662
Italy$0.0735₹6.9847$0.0277₹2.6369$0.0277₹2.6369$0.0277₹2.6369
Kazakhstan$0.0559₹5.3098$0.0166₹1.5824$0.0166₹1.5824$0.0166₹1.5824
Kuwait$0.0733₹6.9671$0.0407₹3.8671$0.0407₹3.8671$0.0407₹3.8671
Malaysia$0.0796₹7.5644$0.0130₹1.2314$0.0130₹1.2314$0.0130₹1.2314
Mexico$0.0367₹3.4877$0.0079₹0.7471$0.0079₹0.7471$0.0079₹0.7471
Morocco$0.0383₹3.6425$0.0213₹2.0218$0.0213₹2.0218$0.0213₹2.0218
Netherlands$0.148₹14.0494$0.0463₹4.3987$0.0463₹4.3987$0.0463₹4.3987
Nepal$0.0678₹6.4397$0.0031₹0.2990$0.0031₹0.2990$0.0031₹0.2990
Nigeria$0.0478₹4.5421$0.0062₹0.5898$0.0062₹0.5898$0.0062₹0.5898
Oman$0.0316₹2.9992$0.0228₹2.1709$0.0228₹2.1709$0.0228₹2.1709
Pakistan$0.0438₹4.1620$0.0139₹1.3200$0.0139₹1.3200$0.0139₹1.3200
Peru$0.0651₹6.1843$0.0278₹2.6392$0.0278₹2.6392$0.0278₹2.6392
Poland$0.0338₹3.2105$0.0113₹1.0702$0.0113₹1.0702$0.0113₹1.0702
Qatar$0.0316₹2.9992$0.0111₹1.0547$0.0111₹1.0547$0.0111₹1.0547
Romania$0.0795₹7.5596$0.0268₹2.5436$0.0268₹2.5436$0.0268₹2.5436
Russia$0.0742₹7.0520$0.0370₹3.5173$0.0370₹3.5173$0.0370₹3.5173
Saudi Arabia$0.0532₹5.0537$0.0099₹0.9401$0.0099₹0.9401$0.0099₹0.9401
Singapore$0.0678₹6.4397$0.0148₹1.4072$0.0148₹1.4072$0.0148₹1.4072
South Africa$0.0351₹3.3385$0.0088₹0.8369$0.0088₹0.8369$0.0088₹0.8369
Spain$0.0654₹6.2161$0.0185₹1.7578$0.0185₹1.7578$0.0185₹1.7578
Sri Lanka$0.0678₹6.4397$0.0019₹0.1759$0.0019₹0.1759$0.0019₹0.1759
Turkey$0.0101₹0.9587$0.0008₹0.0792$0.0008₹0.0792$0.0008₹0.0792
Ukraine$0.0795₹7.5596$0.0275₹2.6138$0.0275₹2.6138$0.0275₹2.6138
United Arab Emirates$0.0532₹5.0537$0.0145₹1.3811$0.0145₹1.3811$0.0145₹1.3811
United Kingdom$0.0587₹5.5795$0.0204₹1.9346$0.0204₹1.9346$0.0204₹1.9346
North America$0.0231₹2.1976$0.0031₹0.2989$0.0031₹0.2989$0.0031₹0.2989
Rest of Africa$0.0208₹1.9796$0.0037₹0.3516$0.0037₹0.3516$0.0037₹0.3516
Rest of Asia Pacific$0.0779₹7.4057$0.0105₹0.9938$0.0105₹0.9938$0.0105₹0.9938
Rest of Central & Eastern Europe$0.0795₹7.5596$0.0196₹1.8595$0.0196₹1.8595$0.0196₹1.8595
Rest of Latin America$0.0684₹6.5048$0.0105₹0.9934$0.0105₹0.9934$0.0105₹0.9934
Rest of Middle East$0.0363₹3.4490$0.0084₹0.7998$0.0084₹0.7998$0.0084₹0.7998
Rest of Western Europe$0.0548₹5.2054$0.0158₹1.5019$0.0158₹1.5019$0.0158₹1.5019
Other$0.0559₹5.3098$0.0071₹0.6769$0.0071₹0.6769$0.0071₹0.6769
Currency converter

$10.51 USD

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A wholesaler in Murshidabad or Kolkata on an Indian number costs the same India rate as a buyer in Katwa. Invoices are in rupees and carry your West Bengal GSTIN.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What a Katwa business runs on InfiQ

Matched to the states of a rice order.

  • Busy accounting integration

    A native integration with Busy accounting software: 25 document types and automatic payment reminders on WhatsApp, with no integration fee.

    A rice mill or bran-oil unit billing in Busy sends invoices and automatic payment reminders on WhatsApp, with no integration fee.

  • Template manager and library

    Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.

    Order, dispatch and receipt templates in Bengali and English are submitted once for Meta's approval and reused for every buyer.

  • Shared team inbox

    One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.

    The mill's sales, dispatch and accounts staff answer one number, with each wholesaler's order and payment in the same thread.

Nearby

City pages around Katwa

Neighbouring markets in Purba Bardhaman, Nadia and Murshidabad, on the map.

Katwa's buyers, pilgrims and traders move between the three districts that meet here; each nearby page looks at its own trades. The India guide covers DPDP, DLT and the rules for the whole country.

Guides for Katwa teams

Questions Katwa businesses ask

Book a 15-min demo

Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]Purba Bardhaman district: official website · District Administration, Purba Bardhaman · read 2026-10-21
  2. [2]Subdivision · District Administration, Purba Bardhaman · read 2026-10-21
  3. [3]History · District Administration, Purba Bardhaman · read 2026-10-21
  4. [4]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-21
  5. [5]Katwa (general history only) · Wikipedia · read 2026-10-21

Put Katwa's next order on WhatsApp

Start a 7-day Lite trial, no card needed, and approve your Bengali order and dispatch templates, or book a demo of the Busy integration and the shared inbox. Once Meta business verification is complete, your number is usually live in about two hours.

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