A business day in Katowice
Katowice grew on coal and steel and now fills a congress centre beside the Spodek. Indian suppliers still serve its mills, and their buyers want the dispatch notice before they ask for it.
Morning shift at a mill in Dąbrowa Górnicza. A supplier's dispatch notice from India is already on the buyer's phone.
Congress doors open beside the Spodek. Exhibitors confirm the day's meetings on WhatsApp.
An air consignment clears at Katowice Airport, and the consignee's arrival notice goes out.
A purchasing manager in Racibórz asks about next month's delivery. It is 19:30 in India.
For India-based businesses that supply Silesia's mills and plants, exhibit at the European Economic Congress or ship freight into Katowice Airport: what a WhatsApp update passes through on its way to a +48 32 phone, which messages are utility, when to send on Polish time, and what each costs in rupees.
See it work
An Indian supplier's ERP marks a consignment for a Silesian buyer as shipped. Follow the message down, layer by layer, to the buyer's phone.
The layers that fail most often for Indian senders are the middle two: a buyer whose opt-in was never recorded, and a number saved without +48 so that a rule written for India guesses wrong. Both are fixed in your own data before the first send.
Delivery and read statuses come back up the same stack as signed webhooks, so the ERP can mark a notice as read without anyone in India phoning Silesia. The developer API documents the calls.
PayloadDispatch notice
Enters at the top, travels down through 6 layers
Hop 6 of 6: the payload is in layer 6, Buyer's phone in Silesia. The notice arrives at 11:30 Katowice time in winter, sent at 16:00 IST.
Market brief
From the European Economic Congress, the City of Katowice, Katowice Airport, ArcelorMittal Poland and the Embassy of India in Warsaw.
The European Economic Congress, organised by the PTWP Group at the International Congress Centre and the Spodek, had 20,000 participants in person and online and 1,350 speakers at its 18th edition in 2026; the 19th is due in April 2027.[1]
Katowice is a UNESCO City of Music, was European City of Science 2024, and with the GZM metropolis is Poland's Capital of Culture 2027, the city says.[2]
Katowice Airport calls 2025 the best year in its history and reports nearly 30% more freight in the first half of 2026.[3]
VVF, an Indian company, runs a soap factory in Racibórz, in the Silesian Voivodeship, according to the Embassy of India in Warsaw.[4]
ArcelorMittal, which the Embassy lists among Indian investors in Poland, is modernising dust removal at its Dąbrowa Górnicza sinter plant for nearly PLN 60 million and holds open days in Sosnowiec.[4],[5]
Four kinds of sender, and the first messages each sends to a +48 32 number.
ArcelorMittal runs plants around Katowice, in Dąbrowa Górnicza and Sosnowiec; their buyers deal with suppliers on two clocks.[5]
VVF's soap factory in Racibórz is one Indian plant in the region; head offices in India and plant teams in Silesia trade updates daily.[4]
The European Economic Congress draws 20,000 participants to the International Congress Centre and the Spodek; Indian exhibitors follow up the contacts they make there.[1]
Freight through Katowice Airport rose by nearly 30% in the first half of 2026; consignees want arrival and clearance news without chasing.[3]
A Silesian buyer's morning is your afternoon. Put the dispatch notice there, not in their evening.
Katowice grew after coal was found in the eighteenth century, and its mines, steelworks and foundries shaped the Upper Silesian towns around it. Today the city sells itself on congresses, music and science as much as industry, but the buyers an Indian supplier deals with are often still at mills and plants in the metropolis.
Poland keeps Central European Time in winter and moves an hour ahead from the last Sunday in March to the last Sunday in October. A Katowice working day from 07:00 to 15:00 is 11:30 to 19:30 IST in winter and 10:30 to 18:30 in summer, so templates sent after Indian lunch land in the Silesian morning.
Templates for plant and purchasing staff go in Polish (pl); engineering and head-office threads are often in English (en). Each language version is approved separately. Replies inside the 24-hour window can be in any language your team writes.
Prices in ₹ and PLN
Polish numbers are billed at the Poland line of Meta's rate card: ₹3.21 for marketing, ₹1.07 for utility, ₹1.07 for authentication and ₹1.07 for a service reply, in rupees before GST. Plans start at ₹999 a month.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ zł 41.02 PLN
₹833 / month, billed yearly≈ zł 34.20 PLN
Growth
₹2,999 / month≈ zł 123.14 PLN
₹2,499 / month, billed yearly≈ zł 102.61 PLN
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Katowice · Poland
| Category | ₹ INR | PLN |
|---|---|---|
| Marketing | ₹3.2105 | zł 0.132 |
| Utility | ₹1.0702 | zł 0.0439 |
| Authentication | ₹1.0702 | zł 0.0439 |
| Service | ₹1.0702 | zł 0.0439 |
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | zł 0.223₹5.4352 | zł 0.0939₹2.2874 | zł 0.0939₹2.2874 | zł 0.0939₹2.2874 |
| Bangladesh | zł 0.264₹6.4397 | zł 0.0134₹0.3254 | zł 0.0134₹0.3254 | zł 0.0134₹0.3254 |
| Brazil | zł 0.226₹5.4970 | zł 0.0246₹0.5981 | zł 0.0246₹0.5981 | zł 0.0246₹0.5981 |
| Chile | zł 0.321₹7.8162 | zł 0.0722₹1.7585 | zł 0.0722₹1.7585 | zł 0.0722₹1.7585 |
| Colombia | zł 0.0451₹1.0993 | zł 0.0029₹0.0706 | zł 0.0029₹0.0706 | zł 0.0029₹0.0706 |
| Egypt | zł 0.233₹5.6629 | zł 0.0130₹0.3167 | zł 0.0130₹0.3167 | zł 0.0130₹0.3167 |
| France | zł 0.310₹7.5588 | zł 0.108₹2.6393 | zł 0.108₹2.6393 | zł 0.108₹2.6393 |
| Germany | zł 0.493₹12.0088 | zł 0.199₹4.8386 | zł 0.199₹4.8386 | zł 0.199₹4.8386 |
| Hong Kong | zł 0.264₹6.4397 | zł 0.0939₹2.2867 | zł 0.0939₹2.2867 | zł 0.0939₹2.2867 |
| Hungary | zł 0.310₹7.5596 | zł 0.126₹3.0700 | zł 0.126₹3.0700 | zł 0.126₹3.0700 |
| India | zł 0.0387₹0.9435 | zł 0.0080₹0.1941 | zł 0.0058₹0.1402 | zł 0.0060₹0.1450 |
| Indonesia | zł 0.148₹3.6133 | zł 0.0902₹2.1979 | zł 0.0902₹2.1979 | zł 0.0902₹2.1979 |
| Iraq | zł 0.123₹2.9992 | zł 0.0285₹0.6943 | zł 0.0285₹0.6943 | zł 0.0285₹0.6943 |
| Israel | zł 0.127₹3.1045 | zł 0.0191₹0.4662 | zł 0.0191₹0.4662 | zł 0.0191₹0.4662 |
| Italy | zł 0.287₹6.9847 | zł 0.108₹2.6369 | zł 0.108₹2.6369 | zł 0.108₹2.6369 |
| Kazakhstan | zł 0.218₹5.3098 | zł 0.0650₹1.5824 | zł 0.0650₹1.5824 | zł 0.0650₹1.5824 |
| Kuwait | zł 0.286₹6.9671 | zł 0.159₹3.8671 | zł 0.159₹3.8671 | zł 0.159₹3.8671 |
| Malaysia | zł 0.311₹7.5644 | zł 0.0506₹1.2314 | zł 0.0506₹1.2314 | zł 0.0506₹1.2314 |
| Mexico | zł 0.143₹3.4877 | zł 0.0307₹0.7471 | zł 0.0307₹0.7471 | zł 0.0307₹0.7471 |
| Morocco | zł 0.150₹3.6425 | zł 0.0830₹2.0218 | zł 0.0830₹2.0218 | zł 0.0830₹2.0218 |
| Netherlands | zł 0.577₹14.0494 | zł 0.181₹4.3987 | zł 0.181₹4.3987 | zł 0.181₹4.3987 |
| Nepal | zł 0.264₹6.4397 | zł 0.0123₹0.2990 | zł 0.0123₹0.2990 | zł 0.0123₹0.2990 |
| Nigeria | zł 0.186₹4.5421 | zł 0.0242₹0.5898 | zł 0.0242₹0.5898 | zł 0.0242₹0.5898 |
| Oman | zł 0.123₹2.9992 | zł 0.0891₹2.1709 | zł 0.0891₹2.1709 | zł 0.0891₹2.1709 |
| Pakistan | zł 0.171₹4.1620 | zł 0.0542₹1.3200 | zł 0.0542₹1.3200 | zł 0.0542₹1.3200 |
| Peru | zł 0.254₹6.1843 | zł 0.108₹2.6392 | zł 0.108₹2.6392 | zł 0.108₹2.6392 |
| Poland | zł 0.132₹3.2105 | zł 0.0439₹1.0702 | zł 0.0439₹1.0702 | zł 0.0439₹1.0702 |
| Qatar | zł 0.123₹2.9992 | zł 0.0433₹1.0547 | zł 0.0433₹1.0547 | zł 0.0433₹1.0547 |
| Romania | zł 0.310₹7.5596 | zł 0.104₹2.5436 | zł 0.104₹2.5436 | zł 0.104₹2.5436 |
| Russia | zł 0.290₹7.0520 | zł 0.144₹3.5173 | zł 0.144₹3.5173 | zł 0.144₹3.5173 |
| Saudi Arabia | zł 0.207₹5.0537 | zł 0.0386₹0.9401 | zł 0.0386₹0.9401 | zł 0.0386₹0.9401 |
| Singapore | zł 0.264₹6.4397 | zł 0.0578₹1.4072 | zł 0.0578₹1.4072 | zł 0.0578₹1.4072 |
| South Africa | zł 0.137₹3.3385 | zł 0.0344₹0.8369 | zł 0.0344₹0.8369 | zł 0.0344₹0.8369 |
| Spain | zł 0.255₹6.2161 | zł 0.0722₹1.7578 | zł 0.0722₹1.7578 | zł 0.0722₹1.7578 |
| Sri Lanka | zł 0.264₹6.4397 | zł 0.0072₹0.1759 | zł 0.0072₹0.1759 | zł 0.0072₹0.1759 |
| Turkey | zł 0.0394₹0.9587 | zł 0.0033₹0.0792 | zł 0.0033₹0.0792 | zł 0.0033₹0.0792 |
| Ukraine | zł 0.310₹7.5596 | zł 0.107₹2.6138 | zł 0.107₹2.6138 | zł 0.107₹2.6138 |
| United Arab Emirates | zł 0.207₹5.0537 | zł 0.0567₹1.3811 | zł 0.0567₹1.3811 | zł 0.0567₹1.3811 |
| United Kingdom | zł 0.229₹5.5795 | zł 0.0794₹1.9346 | zł 0.0794₹1.9346 | zł 0.0794₹1.9346 |
| North America | zł 0.0902₹2.1976 | zł 0.0123₹0.2989 | zł 0.0123₹0.2989 | zł 0.0123₹0.2989 |
| Rest of Africa | zł 0.0813₹1.9796 | zł 0.0144₹0.3516 | zł 0.0144₹0.3516 | zł 0.0144₹0.3516 |
| Rest of Asia Pacific | zł 0.304₹7.4057 | zł 0.0408₹0.9938 | zł 0.0408₹0.9938 | zł 0.0408₹0.9938 |
| Rest of Central & Eastern Europe | zł 0.310₹7.5596 | zł 0.0763₹1.8595 | zł 0.0763₹1.8595 | zł 0.0763₹1.8595 |
| Rest of Latin America | zł 0.267₹6.5048 | zł 0.0408₹0.9934 | zł 0.0408₹0.9934 | zł 0.0408₹0.9934 |
| Rest of Middle East | zł 0.142₹3.4490 | zł 0.0328₹0.7998 | zł 0.0328₹0.7998 | zł 0.0328₹0.7998 |
| Rest of Western Europe | zł 0.214₹5.2054 | zł 0.0617₹1.5019 | zł 0.0617₹1.5019 | zł 0.0617₹1.5019 |
| Other | zł 0.218₹5.3098 | zł 0.0278₹0.6769 | zł 0.0278₹0.6769 | zł 0.0278₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. An Indian engineer visiting a Silesian plant on a +91 number is billed at India rates, ₹0.19 for a utility message. InfiQ invoices in rupees; the converter's złoty figures are only for budgeting.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
The layers of the stack above that InfiQ runs for you.
A REST API with scoped keys, idempotency keys and per-key rate limits, plus HMAC-SHA256-signed webhooks retried for 24 hours. Included on Growth, an add-on on Lite.
Your ERP or freight system triggers the dispatch or arrival template the moment the status changes, and gets delivery and read statuses back as signed webhooks.
Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.
Each Silesian buyer's opt-in source and time is recorded, and a STOP reply blocks later sends, even from a later import.
Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.
Polish and English versions of each order, dispatch and payment template sit together and go through Meta's approval once.
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
A purchasing manager's reply to a notice lands in a shared inbox, where the account owner in India picks it up with the thread's history.
Nearby
The nearest city guides, in southern Poland and across the Czech and Slovak borders.
Consent rules under Polish law and the GDPR, and the Polish rate, apply to every +48 number; the Poland guide covers them.
Question: We are exhibiting at the European Economic Congress beside the Spodek in April 2027. Can we confirm meetings with visitors on WhatsApp?
Answer: Yes, with visitors who give you their number and agree to hear from you there. A confirmation of a meeting they asked for is a utility template, ₹1.07 to a Polish number; a follow-up offer after the congress is marketing and needs their opt-in to offers, recorded with its source.
Question: A purchasing manager at a mill in Dąbrowa Górnicza wants our dispatch updates in Polish. Do we need a new template?
Answer: You need a Polish (pl) version of the template you already use, submitted and approved separately. The category stays utility, at ₹1.07 per delivered message, and you can send each buyer the language they chose, as long as both versions are approved.
Question: Our air shipments land at Katowice Airport. Can the consignee get an arrival notice as soon as the shipment status changes?
Answer: Yes. Your freight or ERP system calls InfiQ's API when the status changes and InfiQ sends the approved utility template. Delivery and read statuses come back as signed webhooks, retried for 24 hours, so your system knows the consignee has the notice.
Question: Our soap plant in Racibórz reports to our head office in India. Can plant staff and visiting engineers get shift and audit notices on WhatsApp?
Answer: Yes, to staff who have agreed to receive them. Shift and audit notices are utility templates: ₹1.07 to a Polish +48 number and ₹0.19 to a visiting engineer's Indian +91 number. Staff replies within 24 hours are service conversations, answered from the shared inbox.
Question: Silesian buyers usually write to us after their lunch. How late is that for our Pune office?
Answer: A 13:00 message from Katowice reaches Pune at 17:30 IST in winter and 16:30 in summer. Messages after 15:00 in Silesia arrive in the Indian evening, so give someone in India the evening inbox or set a reply expectation in your first template.
Question: We are setting up a company in the Silesian metropolis to serve local plants. Can it hold the InfiQ account?
Answer: InfiQ serves India-based businesses: it bills in rupees with GST and keeps customer data in India, so your Indian company is the natural account holder and can message Katowice numbers at the Polish rate. If the account must belong to the business based in Katowice, talk to sales about whether InfiQ fits.
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
Start a 7-day Lite trial, no card needed, and send your first Polish and English templates once Meta verification is complete. If your business is based in Katowice, talk to sales about whether InfiQ fits.
