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New Delhi → Wrocław · Lower Silesia, Poland

WhatsApp Business API for Indian businesses whose people are in Wrocław

Wrocław counted more than 7 million tourists in 2025, and some of them carry Indian SIMs. Others live here and queue for the Embassy's consular camp. Both read WhatsApp, and they are billed differently.

From New Delhi
≈5,530 km
Wrocław clock
3 h 30 min behind India
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Dashed arc: the great-circle route from New Delhi to Wrocław.
Region
Lower Silesia (Dolnośląskie)
Country
Poland
Numbers
+48; Wrocław landlines +48 71[4]
India in Wrocław
Honorary Consulate of India since January 2018[1]
Visitors
More than 7 million tourists in 2025, a record[3]
Clock
CET (UTC+1); CEST (UTC+2) from late March to late October

For India-based businesses with people in Wrocław: tour groups on +91 SIMs, Indian residents served by the city's honorary consulate, Polish buyers on +48 71 numbers. What a tour day looks like on WhatsApp, which country's rate applies to which number, when to send, and what it costs in rupees.

See it work

One tour day in Wrocław, on the traveller's phone

An Indian operator's Central Europe group spends a day in Wrocław. Step through the messages, and note who pays which rate.

The operator in the scene is invented; the pattern is not. Indian tour groups keep their home SIMs, and Meta charges by the recipient's country code, so the whole day is billed at ₹0.19 and ₹0.145, not at Polish rates. A guide hired in Wrocław who uses a Polish number is a different recipient, billed at the Polish rate.

Wrocław's bronze dwarfs, which grew out of the city's 1980s Orange Alternative movement, are exactly the kind of question a traveller asks in the free hour. A reply from the tour lead's phone keeps the conversation in one thread.

Day 6: Wrocław

5 / 5
Europe tour desk (example)Business account

Today

  1. Europe tour desk (example): Day 6 · WrocławGood morning, Mrs Iyer! Your coach leaves the hotel at 09:00 for the Market Square walk. Lunch is included today.Today's planCall tour lead10:30Read
  2. Customer: Thank you! Will we have time to look for the little bronze dwarfs?10:31
  3. Europe tour desk (example): Yes, the afternoon is free from 14:00. Your tour lead will share a dwarf-trail map here before lunch.10:32Delivered
  4. Europe tour desk (example): Shared locationMeeting point for 17:30: in front of the Old Town Hall, Market Square.10:33Delivered
  5. Customer: Perfect, see you there.10:34

Message 5 of 5

CustomerText

Free-form text. A business can send it only within 24 hours of the customer’s last message.

The traveller keeps an Indian +91 number, so every message is billed at the India rate even though she is in Poland. The first message is a utility template; once she replies, the operator answers freely for 24 hours.

Message 5 of 5: Customer, Text. Free-form text. A business can send it only within 24 hours of the customer’s last message.

India in Wrocław, from the sources

From the Embassy of India in Warsaw and the City of Wrocław.

India has had an Honorary Consulate in Wrocław since January 2018, the Embassy of India in Warsaw says.[1]

The Embassy holds a consular camp in Wrocław on Saturday 5 December 2026 at Przejście Świdnickie, ul. Świdnicka 19, for Indian nationals and overseas Indians living in the city; registration is required.[2]

The camp offers passport reissue, birth registration, police clearance certificates and life certificates for pensioners.[2]

Indian languages and Indology are studied at the University of Wrocław, according to the Embassy.[1]

The City of Wrocław reports a record of more than 7 million tourists in 2025.[3]

India–Poland trade reached US$6.36 billion in 2025, and LOT flies daily between Warsaw and New Delhi.[1]

Industries

Who in India writes to Wrocław

Four kinds of sender, and which rate each one's messages carry.

  1. 01

    Outbound tour operators

    Groups from India in a city of 7 million tourists a year; travellers on +91 SIMs are billed at India rates.[3]

    On WhatsApp: Day plans and coach times · Meeting-point locations · Free-time answers from the tour lead

  2. 02

    Banks and pension disbursers

    The consular camp issues life certificates for pensioners; Indian banks can remind their Wrocław account holders before the deadline.[2]

    On WhatsApp: Life-certificate due reminders · NRI account alerts · Document checklist before the camp

  3. 03

    Universities and study programmes

    Indian studies are taught at the University of Wrocław; admissions and exchange teams write to students on both country codes.[1]

    On WhatsApp: Application deadlines · Arrival and accommodation updates · Fee reminders

  4. 04

    Exporters with Polish buyers

    Trade between India and Poland reached US$6.36 billion in 2025; a Wrocław buyer on a +48 71 number is billed at the Polish rate.[1]

    On WhatsApp: Order acknowledgement · Dispatch and arrival notices · Invoice reminders

Two numbers in one city

Most city pages are about one kind of customer. Wrocław has two kinds of number: the Indian visitor who never changes SIM, and the resident on +48. Your CRM should keep the country code it was given and never rewrite it to match the city a customer is standing in, because the rate, the language and even the right greeting follow the number.

Poland keeps Central European Time in winter and moves an hour ahead from the last Sunday in March to the last Sunday in October, so Wrocław is four and a half hours behind IST in winter and three and a half in summer. A 08:00 wake-up message to a December tour group is a 12:30 IST send; schedule it in Wrocław time and let the platform work out the hour.

Templates for Polish customers go in Polish (pl) or English (en); for Indian travellers and residents, Hindi (hi) or any of the Indian languages Meta accepts, such as Tamil (ta) or Gujarati (gu).

Prices in ₹ and PLN

What a message to Wrocław costs, by number

A +48 number in Wrocław is billed at the Poland line of Meta's rate card: ₹3.21 for marketing, ₹1.07 for utility, ₹1.07 for authentication and ₹1.07 for a service reply, in rupees before GST. Plans start at ₹999 a month.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ zł 41.02 PLN

₹833 / month, billed yearly≈ zł 34.20 PLN

Everything a growing business needs to run WhatsApp properly.

Growth

₹2,999 / month≈ zł 123.14 PLN

₹2,499 / month, billed yearly≈ zł 102.61 PLN

Lite, plus the API, automation and team scale serious senders need.

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Wrocław · Poland

InfiQ per-message rates for Wrocław in rupees and PLN
Category₹ INRPLN
Marketing₹3.2105zł 0.132
Utility₹1.0702zł 0.0439
Authentication₹1.0702zł 0.0439
Service₹1.0702zł 0.0439
Per-message rates for all 47 markets, in ₹ and PLN
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentinazł 0.223₹5.4352zł 0.0939₹2.2874zł 0.0939₹2.2874zł 0.0939₹2.2874
Bangladeshzł 0.264₹6.4397zł 0.0134₹0.3254zł 0.0134₹0.3254zł 0.0134₹0.3254
Brazilzł 0.226₹5.4970zł 0.0246₹0.5981zł 0.0246₹0.5981zł 0.0246₹0.5981
Chilezł 0.321₹7.8162zł 0.0722₹1.7585zł 0.0722₹1.7585zł 0.0722₹1.7585
Colombiazł 0.0451₹1.0993zł 0.0029₹0.0706zł 0.0029₹0.0706zł 0.0029₹0.0706
Egyptzł 0.233₹5.6629zł 0.0130₹0.3167zł 0.0130₹0.3167zł 0.0130₹0.3167
Francezł 0.310₹7.5588zł 0.108₹2.6393zł 0.108₹2.6393zł 0.108₹2.6393
Germanyzł 0.493₹12.0088zł 0.199₹4.8386zł 0.199₹4.8386zł 0.199₹4.8386
Hong Kongzł 0.264₹6.4397zł 0.0939₹2.2867zł 0.0939₹2.2867zł 0.0939₹2.2867
Hungaryzł 0.310₹7.5596zł 0.126₹3.0700zł 0.126₹3.0700zł 0.126₹3.0700
Indiazł 0.0387₹0.9435zł 0.0080₹0.1941zł 0.0058₹0.1402zł 0.0060₹0.1450
Indonesiazł 0.148₹3.6133zł 0.0902₹2.1979zł 0.0902₹2.1979zł 0.0902₹2.1979
Iraqzł 0.123₹2.9992zł 0.0285₹0.6943zł 0.0285₹0.6943zł 0.0285₹0.6943
Israelzł 0.127₹3.1045zł 0.0191₹0.4662zł 0.0191₹0.4662zł 0.0191₹0.4662
Italyzł 0.287₹6.9847zł 0.108₹2.6369zł 0.108₹2.6369zł 0.108₹2.6369
Kazakhstanzł 0.218₹5.3098zł 0.0650₹1.5824zł 0.0650₹1.5824zł 0.0650₹1.5824
Kuwaitzł 0.286₹6.9671zł 0.159₹3.8671zł 0.159₹3.8671zł 0.159₹3.8671
Malaysiazł 0.311₹7.5644zł 0.0506₹1.2314zł 0.0506₹1.2314zł 0.0506₹1.2314
Mexicozł 0.143₹3.4877zł 0.0307₹0.7471zł 0.0307₹0.7471zł 0.0307₹0.7471
Moroccozł 0.150₹3.6425zł 0.0830₹2.0218zł 0.0830₹2.0218zł 0.0830₹2.0218
Netherlandszł 0.577₹14.0494zł 0.181₹4.3987zł 0.181₹4.3987zł 0.181₹4.3987
Nepalzł 0.264₹6.4397zł 0.0123₹0.2990zł 0.0123₹0.2990zł 0.0123₹0.2990
Nigeriazł 0.186₹4.5421zł 0.0242₹0.5898zł 0.0242₹0.5898zł 0.0242₹0.5898
Omanzł 0.123₹2.9992zł 0.0891₹2.1709zł 0.0891₹2.1709zł 0.0891₹2.1709
Pakistanzł 0.171₹4.1620zł 0.0542₹1.3200zł 0.0542₹1.3200zł 0.0542₹1.3200
Peruzł 0.254₹6.1843zł 0.108₹2.6392zł 0.108₹2.6392zł 0.108₹2.6392
Polandzł 0.132₹3.2105zł 0.0439₹1.0702zł 0.0439₹1.0702zł 0.0439₹1.0702
Qatarzł 0.123₹2.9992zł 0.0433₹1.0547zł 0.0433₹1.0547zł 0.0433₹1.0547
Romaniazł 0.310₹7.5596zł 0.104₹2.5436zł 0.104₹2.5436zł 0.104₹2.5436
Russiazł 0.290₹7.0520zł 0.144₹3.5173zł 0.144₹3.5173zł 0.144₹3.5173
Saudi Arabiazł 0.207₹5.0537zł 0.0386₹0.9401zł 0.0386₹0.9401zł 0.0386₹0.9401
Singaporezł 0.264₹6.4397zł 0.0578₹1.4072zł 0.0578₹1.4072zł 0.0578₹1.4072
South Africazł 0.137₹3.3385zł 0.0344₹0.8369zł 0.0344₹0.8369zł 0.0344₹0.8369
Spainzł 0.255₹6.2161zł 0.0722₹1.7578zł 0.0722₹1.7578zł 0.0722₹1.7578
Sri Lankazł 0.264₹6.4397zł 0.0072₹0.1759zł 0.0072₹0.1759zł 0.0072₹0.1759
Turkeyzł 0.0394₹0.9587zł 0.0033₹0.0792zł 0.0033₹0.0792zł 0.0033₹0.0792
Ukrainezł 0.310₹7.5596zł 0.107₹2.6138zł 0.107₹2.6138zł 0.107₹2.6138
United Arab Emirateszł 0.207₹5.0537zł 0.0567₹1.3811zł 0.0567₹1.3811zł 0.0567₹1.3811
United Kingdomzł 0.229₹5.5795zł 0.0794₹1.9346zł 0.0794₹1.9346zł 0.0794₹1.9346
North Americazł 0.0902₹2.1976zł 0.0123₹0.2989zł 0.0123₹0.2989zł 0.0123₹0.2989
Rest of Africazł 0.0813₹1.9796zł 0.0144₹0.3516zł 0.0144₹0.3516zł 0.0144₹0.3516
Rest of Asia Pacificzł 0.304₹7.4057zł 0.0408₹0.9938zł 0.0408₹0.9938zł 0.0408₹0.9938
Rest of Central & Eastern Europezł 0.310₹7.5596zł 0.0763₹1.8595zł 0.0763₹1.8595zł 0.0763₹1.8595
Rest of Latin Americazł 0.267₹6.5048zł 0.0408₹0.9934zł 0.0408₹0.9934zł 0.0408₹0.9934
Rest of Middle Eastzł 0.142₹3.4490zł 0.0328₹0.7998zł 0.0328₹0.7998zł 0.0328₹0.7998
Rest of Western Europezł 0.214₹5.2054zł 0.0617₹1.5019zł 0.0617₹1.5019zł 0.0617₹1.5019
Otherzł 0.218₹5.3098zł 0.0278₹0.6769zł 0.0278₹0.6769zł 0.0278₹0.6769
Currency converter

zł 41.02 PLN

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A traveller on an Indian +91 SIM is billed at India rates wherever she is: ₹0.19 for a utility template and ₹0.145 for a service reply. Both kinds appear on one rupee invoice.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What an Indian team uses for Wrocław

The parts of InfiQ that fit a city of visitors and residents.

  1. WhatsApp Coexistence

    A tour lead in Wrocław keeps answering from the WhatsApp Business app on the operator's number while the booking system sends day-plan templates through the API.

  2. Template manager and library

    Day-plan, reminder and dispatch templates in English, Hindi and Polish, each version tracked through Meta's approval before the season starts.

  3. Shared team inbox

    When the tour lead is busy on the Market Square, colleagues in India pick up travellers' questions from the shared inbox with the thread's history.

  4. Consent records and opt-out enforcement

    A next-season offer to past Wrocław travellers is marketing: the opt-in's source and time are kept, and STOP blocks later sends.

Nearby

City pages near Wrocław

The nearest city guides, in Poland and across the Czech and German borders.

Polish consent rules and the Polish rate apply to every +48 number; the Poland guide covers them.

Guides for Wrocław teams

Questions Wrocław businesses ask

Our tour groups from India spend a day in Wrocław. Why are their WhatsApp updates billed at Indian rates?+
Because Meta charges by the recipient's country code, not by where the phone is. A traveller on an Indian +91 SIM is billed at ₹0.19 for a utility template even on Wrocław's Market Square. If she buys a Polish SIM and gives you that number, it becomes ₹1.07.
Our tour lead in Wrocław answers travellers from the WhatsApp Business app. Can our booking system send templates on the same number?+
Yes, with WhatsApp Coexistence: the number stays in the Business app on the tour lead's phone while InfiQ's API sends approved templates on it, within Meta's coexistence limits. Travellers see one thread, and the operator keeps one number for the whole tour.
We remind Indian pensioners in Wrocław to get their life certificates at the 5 December consular camp. Is that a utility message?+
It is utility if it concerns the recipient's own pension or account with you, such as a certificate due for their pension. A general notice about the camp sent to everyone is closer to marketing. Point people to the Embassy's own registration form rather than collecting their details on its behalf.
A buyer in Wrocław writes to us in Polish. Can our Ahmedabad team answer in English?+
Yes. Inside the 24-hour window your agents can reply in any language, and many Polish buyers read English. Templates are different: if you want the first message in Polish, submit a Polish (pl) version and get it approved alongside the English one.
Our group is in Wrocław in December. When does an 08:00 wake-up message have to leave India?+
At 12:30 IST, because in December Poland is on Central European Time, four and a half hours behind India. From the last Sunday in March it moves to summer time and the same 08:00 becomes 11:30 IST. Scheduling in Wrocław time avoids doing the sum at all.
We have a tour company registered in Wrocław as well as one in India. Which should hold the InfiQ account?+
InfiQ serves India-based businesses: it bills in rupees with GST and keeps customer data in India, so the Indian company is the natural account holder and can message both +91 travellers and +48 numbers. If the account must belong to the business based in Wrocław, talk to sales about whether InfiQ fits.
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Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]India and Poland · Embassy of India, Warsaw · read 2026-10-20
  2. [2]Press release: Consular Camp in Wroclaw on Saturday, 05 December 2026 · Embassy of India, Warsaw · read 2026-10-20
  3. [3]Over 7 million tourists visited Wroclaw in 2025. This is a record · City of Wrocław · read 2026-10-20
  4. [4]Wrocław · Wikipedia · read 2026-10-20

Put your Wrocław day on WhatsApp

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