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New Delhi → Kraków · Lesser Poland, Poland

WhatsApp Business API for Indian businesses with Kraków on their books

Sanskrit was taught at the Jagiellonian University in 1860–61. India opened an Honorary Consulate General in Kraków in 2024. The conversations in between now happen on phones, and most of them can be templates.

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≈5,310 km
Kraków clock
3 h 30 min behind India
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Dashed arc: the great-circle route from New Delhi to Kraków.
Region
Lesser Poland (Małopolska)
Country
Poland
Numbers
+48; Kraków landlines +48 12[5]
India in Kraków
Honorary Consulate General of India since August 2024[1]
Old Town
On UNESCO's first World Heritage list, 1978[5]
Clock
CET (UTC+1); CEST (UTC+2) from late March to late October

For India-based businesses whose travellers, students, game-studio clients or industrial buyers are in Kraków: how the city's ties with India grew, which messages each of those customers expects, when to send on Polish time, which language to write in, and what a message to a +48 12 number costs in rupees.

See it work

Kraków and India, 1364 to this autumn

The link between the city and India is older than most Indian businesses think. Scrub through it, then add your first template to the end.

Two of these markers matter most to a business. An Honorary Consulate General and a consular camp mean the Embassy sees enough Indians in and around Kraków to serve them there; the trade figure means more Polish buyers have Indian suppliers. Both groups carry +48 numbers.

The Embassy also notes that Kraków has a street named after Mahatma Gandhi and that chartered flights have run between Kraków and Goa, which is where the travel trade comes in.

Kraków's India timeline

7 / 7

12 Sep 2026NowEvent 7 of 7

Consular camp

The Embassy of India holds a consular camp in Kraków, serving Indians in the city on the spot.

Dates from the Embassy of India in Warsaw, plus the university's founding and the UNESCO listing. The last marker is the Embassy's consular camp in Kraków in September 2026.

Event 7 of 7: 12 Sep 2026 — Consular camp (now). The Embassy of India holds a consular camp in Kraków, serving Indians in the city on the spot.

What the sources say about Kraków's economy

From the Kraków Technology Park, ArcelorMittal Poland and the Embassy of India in Warsaw.

The Kraków Technology Park counts 600 investors in its zone and 117 tenants in the park, and lists video games, defence, digital transformation and the space industry among its specialisms.[3]

ArcelorMittal, which the Embassy lists among Indian investors in Poland, runs a Kraków site with a cold rolling mill and ArcelorMittal Tubular Products Kraków.[1],[4]

An MoU set up an ICCR Chair of Indian Studies at the Jagiellonian University, according to the Embassy.[1]

About 30,000 Indians live in Poland and about 3,500 study at Polish universities, the Embassy estimates.[1]

The Embassy held a consular camp in Kraków on Saturday, 12 September 2026, a month after announcing it.[2]

Kraków's Main Square is the largest medieval market square in Europe, and the city was Poland's capital until 1596.[5]

Who messages what

Indian businesses with Kraków customers

Four kinds of reader, and the first messages each sends to a +48 number.

SectorWhat it sends on WhatsApp
Travel operators selling Goa and IndiaChartered flights have linked Kraków and Goa, and a Polish traveller wants the booking, the transfer and the hotel in one chat.[1]
  • Booking and payment confirmations
  • Transfer details on landing
  • Itinerary changes
Game, software and space-tech servicesThe Kraków Technology Park specialises in video games, defence and space; Indian services firms with clients in its zone write across two clocks.[3]
  • Build and release notices
  • Sign-in codes for a client portal
  • Milestone and invoice reminders
Universities and Indology programmesSanskrit has been taught at the Jagiellonian since 1860–61 and an ICCR chair sits there now; Indian admissions teams and students follow.[1]
  • Application and document reminders
  • Arrival and accommodation updates
  • Fee due notices
Steel and engineering suppliersArcelorMittal Poland runs a cold rolling mill and a tubular-products company in Kraków; a supplier's buyer there wants dispatch news without a phone call.[4]
  • Purchase order acknowledgement
  • Dispatch and customs notices
  • Delay alerts

Writing to Kraków from an Indian desk

Poland keeps Central European Time in winter and Central European Summer Time from the last Sunday in March to the last Sunday in October. India does not change its clocks, so Kraków is four and a half hours behind IST in winter and three and a half in summer. The Kraków working day starts after Indian lunch and runs into the Indian evening.

Pick the language by reader. A Polish holidaymaker booking Goa should get Polish templates (pl), written consistently in the formal Pan or Pani or consistently informal. A studio producer in the technology park reads English (en). Each language version of a template is approved separately, so decide before you submit.

Kraków's tourist streets and its studios keep different hours, but a template sent at 10:00 Kraków time reaches both at a reasonable moment: 14:30 IST in winter, 13:30 in summer.

Prices in ₹ and PLN

What a message to a Kraków number costs

Polish numbers are billed at the Poland line of Meta's rate card: ₹3.21 for marketing, ₹1.07 for utility, ₹1.07 for authentication and ₹1.07 for a service reply, in rupees before GST. Plans start at ₹999 a month.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ zł 41.02 PLN

₹833 / month, billed yearly≈ zł 34.20 PLN

Everything a growing business needs to run WhatsApp properly.

Growth

₹2,999 / month≈ zł 123.14 PLN

₹2,499 / month, billed yearly≈ zł 102.61 PLN

Lite, plus the API, automation and team scale serious senders need.

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Kraków · Poland

InfiQ per-message rates for Kraków in rupees and PLN
Category₹ INRPLN
Marketing₹3.2105zł 0.132
Utility₹1.0702zł 0.0439
Authentication₹1.0702zł 0.0439
Service₹1.0702zł 0.0439
Per-message rates for all 47 markets, in ₹ and PLN
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentinazł 0.223₹5.4352zł 0.0939₹2.2874zł 0.0939₹2.2874zł 0.0939₹2.2874
Bangladeshzł 0.264₹6.4397zł 0.0134₹0.3254zł 0.0134₹0.3254zł 0.0134₹0.3254
Brazilzł 0.226₹5.4970zł 0.0246₹0.5981zł 0.0246₹0.5981zł 0.0246₹0.5981
Chilezł 0.321₹7.8162zł 0.0722₹1.7585zł 0.0722₹1.7585zł 0.0722₹1.7585
Colombiazł 0.0451₹1.0993zł 0.0029₹0.0706zł 0.0029₹0.0706zł 0.0029₹0.0706
Egyptzł 0.233₹5.6629zł 0.0130₹0.3167zł 0.0130₹0.3167zł 0.0130₹0.3167
Francezł 0.310₹7.5588zł 0.108₹2.6393zł 0.108₹2.6393zł 0.108₹2.6393
Germanyzł 0.493₹12.0088zł 0.199₹4.8386zł 0.199₹4.8386zł 0.199₹4.8386
Hong Kongzł 0.264₹6.4397zł 0.0939₹2.2867zł 0.0939₹2.2867zł 0.0939₹2.2867
Hungaryzł 0.310₹7.5596zł 0.126₹3.0700zł 0.126₹3.0700zł 0.126₹3.0700
Indiazł 0.0387₹0.9435zł 0.0080₹0.1941zł 0.0058₹0.1402zł 0.0060₹0.1450
Indonesiazł 0.148₹3.6133zł 0.0902₹2.1979zł 0.0902₹2.1979zł 0.0902₹2.1979
Iraqzł 0.123₹2.9992zł 0.0285₹0.6943zł 0.0285₹0.6943zł 0.0285₹0.6943
Israelzł 0.127₹3.1045zł 0.0191₹0.4662zł 0.0191₹0.4662zł 0.0191₹0.4662
Italyzł 0.287₹6.9847zł 0.108₹2.6369zł 0.108₹2.6369zł 0.108₹2.6369
Kazakhstanzł 0.218₹5.3098zł 0.0650₹1.5824zł 0.0650₹1.5824zł 0.0650₹1.5824
Kuwaitzł 0.286₹6.9671zł 0.159₹3.8671zł 0.159₹3.8671zł 0.159₹3.8671
Malaysiazł 0.311₹7.5644zł 0.0506₹1.2314zł 0.0506₹1.2314zł 0.0506₹1.2314
Mexicozł 0.143₹3.4877zł 0.0307₹0.7471zł 0.0307₹0.7471zł 0.0307₹0.7471
Moroccozł 0.150₹3.6425zł 0.0830₹2.0218zł 0.0830₹2.0218zł 0.0830₹2.0218
Netherlandszł 0.577₹14.0494zł 0.181₹4.3987zł 0.181₹4.3987zł 0.181₹4.3987
Nepalzł 0.264₹6.4397zł 0.0123₹0.2990zł 0.0123₹0.2990zł 0.0123₹0.2990
Nigeriazł 0.186₹4.5421zł 0.0242₹0.5898zł 0.0242₹0.5898zł 0.0242₹0.5898
Omanzł 0.123₹2.9992zł 0.0891₹2.1709zł 0.0891₹2.1709zł 0.0891₹2.1709
Pakistanzł 0.171₹4.1620zł 0.0542₹1.3200zł 0.0542₹1.3200zł 0.0542₹1.3200
Peruzł 0.254₹6.1843zł 0.108₹2.6392zł 0.108₹2.6392zł 0.108₹2.6392
Polandzł 0.132₹3.2105zł 0.0439₹1.0702zł 0.0439₹1.0702zł 0.0439₹1.0702
Qatarzł 0.123₹2.9992zł 0.0433₹1.0547zł 0.0433₹1.0547zł 0.0433₹1.0547
Romaniazł 0.310₹7.5596zł 0.104₹2.5436zł 0.104₹2.5436zł 0.104₹2.5436
Russiazł 0.290₹7.0520zł 0.144₹3.5173zł 0.144₹3.5173zł 0.144₹3.5173
Saudi Arabiazł 0.207₹5.0537zł 0.0386₹0.9401zł 0.0386₹0.9401zł 0.0386₹0.9401
Singaporezł 0.264₹6.4397zł 0.0578₹1.4072zł 0.0578₹1.4072zł 0.0578₹1.4072
South Africazł 0.137₹3.3385zł 0.0344₹0.8369zł 0.0344₹0.8369zł 0.0344₹0.8369
Spainzł 0.255₹6.2161zł 0.0722₹1.7578zł 0.0722₹1.7578zł 0.0722₹1.7578
Sri Lankazł 0.264₹6.4397zł 0.0072₹0.1759zł 0.0072₹0.1759zł 0.0072₹0.1759
Turkeyzł 0.0394₹0.9587zł 0.0033₹0.0792zł 0.0033₹0.0792zł 0.0033₹0.0792
Ukrainezł 0.310₹7.5596zł 0.107₹2.6138zł 0.107₹2.6138zł 0.107₹2.6138
United Arab Emirateszł 0.207₹5.0537zł 0.0567₹1.3811zł 0.0567₹1.3811zł 0.0567₹1.3811
United Kingdomzł 0.229₹5.5795zł 0.0794₹1.9346zł 0.0794₹1.9346zł 0.0794₹1.9346
North Americazł 0.0902₹2.1976zł 0.0123₹0.2989zł 0.0123₹0.2989zł 0.0123₹0.2989
Rest of Africazł 0.0813₹1.9796zł 0.0144₹0.3516zł 0.0144₹0.3516zł 0.0144₹0.3516
Rest of Asia Pacificzł 0.304₹7.4057zł 0.0408₹0.9938zł 0.0408₹0.9938zł 0.0408₹0.9938
Rest of Central & Eastern Europezł 0.310₹7.5596zł 0.0763₹1.8595zł 0.0763₹1.8595zł 0.0763₹1.8595
Rest of Latin Americazł 0.267₹6.5048zł 0.0408₹0.9934zł 0.0408₹0.9934zł 0.0408₹0.9934
Rest of Middle Eastzł 0.142₹3.4490zł 0.0328₹0.7998zł 0.0328₹0.7998zł 0.0328₹0.7998
Rest of Western Europezł 0.214₹5.2054zł 0.0617₹1.5019zł 0.0617₹1.5019zł 0.0617₹1.5019
Otherzł 0.218₹5.3098zł 0.0278₹0.6769zł 0.0278₹0.6769zł 0.0278₹0.6769
Currency converter

zł 41.02 PLN

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A Kraków traveller who switches to an Indian SIM in Goa becomes a +91 number billed at India rates, ₹0.19 for a utility message. Złoty figures in the converter are for budgeting; InfiQ invoices in rupees.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What an Indian team uses for Kraków

The parts of InfiQ that matter for travellers, studios and students in the city.

  1. Template manager and library

    Keep Polish and English versions of booking, release and admission templates, and track each through Meta's approval before the season or semester starts.

  2. Shared team inbox

    Kraków's evening questions land in the Indian night; transfers and private notes let the morning shift pick up a traveller's thread with its history.

  3. Consent records and opt-out enforcement

    A Goa offer to a past Kraków traveller is marketing: the opt-in's source and time are kept with the contact, and STOP blocks later sends.

  4. Broadcast campaigns

    Schedule a season's offer to opted-in Kraków travellers by Polish time, segmented away from studio and university contacts.

Nearby

City pages near Kraków

The nearest city guides on this site, in southern Poland and across the borders.

Consent rules under Polish law and the GDPR, and the Polish rate, are the same across the country; the Poland guide covers them.

Guides for Kraków teams

Questions Kraków businesses ask

  1. Q1

    We sell Goa holidays to travellers flying from Kraków. Can booking confirmations and transfer details go on WhatsApp?

    Yes, as utility templates to travellers who gave you their number for the booking: confirmation, payment received, transfer and hotel details, each ₹1.07 to a Polish number. A later offer for next winter is marketing, ₹3.21, and needs their opt-in to offers.

  2. Q2

    A game studio in the Kraków Technology Park wants sign-in codes for our build portal on WhatsApp. Can we send them?

    Yes. One-time codes go as authentication templates, ₹1.07 each to a +48 number, with a code and the fixed security wording Meta allows. Keep release notes and invoices in separate utility templates so each category is billed and approved correctly.

  3. Q3

    We supply engineering parts to steel operations around Nowa Huta. Which of our updates count as utility?

    Anything about an order the buyer has placed: acknowledgement, dispatch, customs, arrival and invoice reminders. Each is a utility template at ₹1.07 per delivered message. A brochure for a new product line is marketing and needs the buyer's opt-in.

  4. Q4

    A Jagiellonian University applicant writes to our Hyderabad office at 20:00 Kraków time. Can we answer the next morning?

    Yes. 20:00 in Kraków is 00:30 IST in winter and 23:30 in summer. The customer's message opens a 24-hour window, so a reply from your morning shift is still a free-form service reply at ₹1.07, in English or Polish.

  5. Q5

    Should our templates to Kraków holidaymakers and studio producers be in Polish or English?

    Polish (pl) for holidaymakers and consumers, English (en) for studios and tech firms, which usually work in English. Meta approves each language version separately, so submit both where your list is mixed and store each contact's preferred language.

  6. Q6

    Our Kraków subsidiary in the technology park wants its own WhatsApp number. Can it sign up with InfiQ?

    InfiQ serves India-based businesses: it bills in rupees with GST and keeps customer data in India, so the Indian parent can hold the account and message Kraków numbers at the Polish rate. If the account must belong to the business based in Kraków, talk to sales about whether InfiQ fits.

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Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]India and Poland · Embassy of India, Warsaw · read 2026-10-20
  2. [2]Press release: Consular Camp in Krakow on Saturday, 12 September 2026 · Embassy of India, Warsaw · read 2026-10-20
  3. [3]Krakow Technology Park (home page) · Kraków Technology Park · read 2026-10-20
  4. [4]ArcelorMittal Poland (home page: units and open days) · ArcelorMittal Poland · read 2026-10-20
  5. [5]Kraków · Wikipedia · read 2026-10-20

Add your next Kraków message to the timeline

Start a 7-day Lite trial, no card needed, and send your first Polish and English templates once Meta verification is complete. If your business is based in Kraków, talk to sales about whether InfiQ fits.

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