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İzmir Province · Updated 2026-10-20

WhatsApp Business API for Indian firms trading with İzmir

Raisins leave İzmir for the world and cotton yarn arrives from India. Both sides of the trade wait for the same kind of message.

İzmir ships most of the Aegean's exports through Alsancak and prices cotton and raisins on its Commodity Exchange. An Indian firm on either side of that trade sends two kinds of message, and they follow different rules.

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Province
İzmir Province
Country
Türkiye
Population
4,504,184 in the province (2025 estimate)[1]
Exports
Third-largest exporting province, after Istanbul and Bursa[1]
Clock
UTC+3 all year, 2.5 hours behind IST[7]
Dialling code
+90 232

For Indian exporters selling yarn and textiles to Aegean mills and Indian importers buying figs and raisins from İzmir: which WhatsApp messages count as updates and which as offers, how a 2.5-hour gap shapes the trading day, which languages to use and what a +90 message costs in rupees.

See it work

Two messages to the same İzmir buyer

An Indian spinning mill sells cotton yarn to a weaver in the Aegean. Set the shipment update beside the new-season offer and compare what each one needs.

The same split works in the other direction. An Indian dry-fruit importer buying raisins from an İzmir packer receives the packer's updates and sends its own: purchase-order confirmations and payment advice are utility; a request for new-crop quotations is a conversation that opens a 24-hour window for free-form replies.

Updates are best sent by systems. Your ERP calls the developer API when a container is loaded, and the buyer's question about it comes back to one shared team inbox where whoever owns the account answers.

The shipment update versus the new-season offer

7 / 7

Shipment update

About an order the buyer placed

New-season offer

A promotion the buyer did not ask for today

  1. Shipment updateYour 20 tonnes of Ne 30 combed yarn have sailed; ETA Alsancak in the template
    New-season offerThis season's counts and prices, valid until the end of the month
  2. Shipment updateUtility template
    New-season offerMarketing template
  3. Shipment updateThe buyer's opt-in to WhatsApp updates
    New-season offerOpt-in to offers, plus Türkiye's commercial-message rules
  4. Shipment updateYour ERP, when the status changes
    New-season offerYour sales team, as a scheduled broadcast
  5. Shipment updateWhenever the shipment moves
    New-season offerIn İzmir office hours, never at night
  6. Shipment updateTürkiye utility rate
    New-season offerTürkiye marketing rate

Verdict

Keep WhatsApp for the update an İzmir buyer is waiting for, and send offers only to buyers who asked for them.

Both go to the same +90 232 number. One is about an order the buyer placed; the other is a promotion. WhatsApp classes them differently, and so do the rules behind them.

Verdict: Keep WhatsApp for the update an İzmir buyer is waiting for, and send offers only to buyers who asked for them.

The Aegean trade, in sources

Why İzmir is a city of shipments, and where India fits into it.

İzmir is Türkiye's third most populous city and its third-largest exporting province, after Istanbul and Bursa.[1]

Between 85 and 90 percent of the region's exports go through the Port of Alsancak, which can load close to a million containers a year.[1]

Türkiye is the world's leading exporter of dried figs, dried apricots and raisins, according to its Investment Office.[2]

The İzmir Commodity Exchange publishes reference prices for cotton, raisins and sultanas, and oil seeds.[3]

Cotton products, man-made filament, steel, machinery and organic chemicals are among India's principal exports to Türkiye.[4]

India–Türkiye trade stood at US$6.88 billion in FY 2025–26.[5]

Who messages what

Indian firms on both sides of the Aegean trade

Sellers into İzmir, buyers from it, and visitors to its fair.

SectorWhat it sends on WhatsApp
Yarn, filament and textile exportersIndia's cotton products and man-made filament go to Türkiye; Aegean weavers and garment makers track every lot.[4]
  • Order and lot confirmations
  • Sailing and ETA notices for Alsancak
  • Payment-received updates
Dry-fruit importers and tradersTürkiye leads world exports of dried figs and raisins, and İzmir's exchange prices raisins and sultanas; Indian buyers talk to its packers.[2],[3]
  • Purchase-order confirmations
  • Payment advice
  • Quotation threads in the reply window
Exhibitors at the İzmir International FairThe fair is held in the first days of September; Indian exhibitors follow up the contacts they meet there.[1]
  • Meeting confirmations at the fair
  • Catalogue sent on request
  • Follow-up to contacts who opted in

Turkish for the mill floor, English for the export desk

Meta approves each language version of a template separately; most Aegean trade threads need both.

Write quantities, counts and dates the way a contract does, and use day-first dates in Turkish templates. Inside the 24-hour window your agents can reply in either language. InfiQ's own support team works in English and Hindi.

Meta template languages relevant to İzmir
LanguageMeta codeUse it for
TurkishtrFor mill owners, packers and buyers who work in Turkish
EnglishenFor export managers and agents who correspond in English

Prices in ₹ and TRY

What a message to an İzmir number costs

Türkiye has its own line on Meta's rate card: ₹0.0792 for a shipment update, ₹0.9587 for an opted-in offer, ₹0.0792 for a passcode and ₹0.0792 for a service reply, in rupees before GST. Plans start at ₹999 a month.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ ₺521.71 TRY

₹833 / month, billed yearly≈ ₺435.02 TRY

Everything a growing business needs to run WhatsApp properly.

Growth

₹2,999 / month≈ ₺1,566.19 TRY

₹2,499 / month, billed yearly≈ ₺1,305.07 TRY

Lite, plus the API, automation and team scale serious senders need.

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to İzmir · Turkey

InfiQ per-message rates for İzmir in rupees and TRY
Category₹ INRTRY
Marketing₹0.9587₺0.501
Utility₹0.0792₺0.0414
Authentication₹0.0792₺0.0414
Service₹0.0792₺0.0414
Per-message rates for all 47 markets, in ₹ and TRY
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina₺2.84₹5.4352₺1.19₹2.2874₺1.19₹2.2874₺1.19₹2.2874
Bangladesh₺3.36₹6.4397₺0.170₹0.3254₺0.170₹0.3254₺0.170₹0.3254
Brazil₺2.87₹5.4970₺0.312₹0.5981₺0.312₹0.5981₺0.312₹0.5981
Chile₺4.08₹7.8162₺0.918₹1.7585₺0.918₹1.7585₺0.918₹1.7585
Colombia₺0.574₹1.0993₺0.0369₹0.0706₺0.0369₹0.0706₺0.0369₹0.0706
Egypt₺2.96₹5.6629₺0.165₹0.3167₺0.165₹0.3167₺0.165₹0.3167
France₺3.95₹7.5588₺1.38₹2.6393₺1.38₹2.6393₺1.38₹2.6393
Germany₺6.27₹12.0088₺2.53₹4.8386₺2.53₹4.8386₺2.53₹4.8386
Hong Kong₺3.36₹6.4397₺1.19₹2.2867₺1.19₹2.2867₺1.19₹2.2867
Hungary₺3.95₹7.5596₺1.60₹3.0700₺1.60₹3.0700₺1.60₹3.0700
India₺0.493₹0.9435₺0.101₹0.1941₺0.0732₹0.1402₺0.0757₹0.1450
Indonesia₺1.89₹3.6133₺1.15₹2.1979₺1.15₹2.1979₺1.15₹2.1979
Iraq₺1.57₹2.9992₺0.363₹0.6943₺0.363₹0.6943₺0.363₹0.6943
Israel₺1.62₹3.1045₺0.243₹0.4662₺0.243₹0.4662₺0.243₹0.4662
Italy₺3.65₹6.9847₺1.38₹2.6369₺1.38₹2.6369₺1.38₹2.6369
Kazakhstan₺2.77₹5.3098₺0.826₹1.5824₺0.826₹1.5824₺0.826₹1.5824
Kuwait₺3.64₹6.9671₺2.02₹3.8671₺2.02₹3.8671₺2.02₹3.8671
Malaysia₺3.95₹7.5644₺0.643₹1.2314₺0.643₹1.2314₺0.643₹1.2314
Mexico₺1.82₹3.4877₺0.390₹0.7471₺0.390₹0.7471₺0.390₹0.7471
Morocco₺1.90₹3.6425₺1.06₹2.0218₺1.06₹2.0218₺1.06₹2.0218
Netherlands₺7.34₹14.0494₺2.30₹4.3987₺2.30₹4.3987₺2.30₹4.3987
Nepal₺3.36₹6.4397₺0.156₹0.2990₺0.156₹0.2990₺0.156₹0.2990
Nigeria₺2.37₹4.5421₺0.308₹0.5898₺0.308₹0.5898₺0.308₹0.5898
Oman₺1.57₹2.9992₺1.13₹2.1709₺1.13₹2.1709₺1.13₹2.1709
Pakistan₺2.17₹4.1620₺0.689₹1.3200₺0.689₹1.3200₺0.689₹1.3200
Peru₺3.23₹6.1843₺1.38₹2.6392₺1.38₹2.6392₺1.38₹2.6392
Poland₺1.68₹3.2105₺0.559₹1.0702₺0.559₹1.0702₺0.559₹1.0702
Qatar₺1.57₹2.9992₺0.551₹1.0547₺0.551₹1.0547₺0.551₹1.0547
Romania₺3.95₹7.5596₺1.33₹2.5436₺1.33₹2.5436₺1.33₹2.5436
Russia₺3.68₹7.0520₺1.84₹3.5173₺1.84₹3.5173₺1.84₹3.5173
Saudi Arabia₺2.64₹5.0537₺0.491₹0.9401₺0.491₹0.9401₺0.491₹0.9401
Singapore₺3.36₹6.4397₺0.735₹1.4072₺0.735₹1.4072₺0.735₹1.4072
South Africa₺1.74₹3.3385₺0.437₹0.8369₺0.437₹0.8369₺0.437₹0.8369
Spain₺3.25₹6.2161₺0.918₹1.7578₺0.918₹1.7578₺0.918₹1.7578
Sri Lanka₺3.36₹6.4397₺0.0919₹0.1759₺0.0919₹0.1759₺0.0919₹0.1759
Turkey₺0.501₹0.9587₺0.0414₹0.0792₺0.0414₹0.0792₺0.0414₹0.0792
Ukraine₺3.95₹7.5596₺1.37₹2.6138₺1.37₹2.6138₺1.37₹2.6138
United Arab Emirates₺2.64₹5.0537₺0.721₹1.3811₺0.721₹1.3811₺0.721₹1.3811
United Kingdom₺2.91₹5.5795₺1.01₹1.9346₺1.01₹1.9346₺1.01₹1.9346
North America₺1.15₹2.1976₺0.156₹0.2989₺0.156₹0.2989₺0.156₹0.2989
Rest of Africa₺1.03₹1.9796₺0.184₹0.3516₺0.184₹0.3516₺0.184₹0.3516
Rest of Asia Pacific₺3.87₹7.4057₺0.519₹0.9938₺0.519₹0.9938₺0.519₹0.9938
Rest of Central & Eastern Europe₺3.95₹7.5596₺0.971₹1.8595₺0.971₹1.8595₺0.971₹1.8595
Rest of Latin America₺3.40₹6.5048₺0.519₹0.9934₺0.519₹0.9934₺0.519₹0.9934
Rest of Middle East₺1.80₹3.4490₺0.418₹0.7998₺0.418₹0.7998₺0.418₹0.7998
Rest of Western Europe₺2.72₹5.2054₺0.784₹1.5019₺0.784₹1.5019₺0.784₹1.5019
Other₺2.77₹5.3098₺0.354₹0.6769₺0.354₹0.6769₺0.354₹0.6769
Currency converter

₺521.71 TRY

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. The update in the scene costs the utility rate and the offer the marketing rate; a reply to a buyer's question is a service message, charged per message since 1 October 2026. Lira figures in the converter are indicative; InfiQ invoices in rupees.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What an Indian trading desk uses for İzmir

Updates from your systems, conversations for your people.

  • Developer API and webhooks

    A REST API with scoped keys, idempotency keys and per-key rate limits, plus HMAC-SHA256-signed webhooks retried for 24 hours. Included on Growth, an add-on on Lite.

    Your ERP sends lot, sailing and payment updates to İzmir buyers the moment a status changes, with signed webhooks reporting delivery.

  • Template manager and library

    Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.

    Keep Turkish and English versions of each update and offer template, and track Meta's approval of every one.

  • Broadcast campaigns

    Send approved template campaigns to up to 2,00,000 contacts per broadcast, with segments, scheduling and delivery analytics.

    Schedule a new-season offer for İzmir office hours, to the segment of buyers who opted in to offers.

  • Consent records and opt-out enforcement

    Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.

    Each buyer's opt-in is stored with its source and time, so the update list and the offer list stay separate.

Nearby

City pages near İzmir

Türkiye's city pages first, then the nearest across the Aegean and the Balkans.

Law 6563, KVKK, the open İYS question and the +90 rate apply across Türkiye; the Türkiye guide covers them once.

Guides for İzmir teams

Questions İzmir businesses ask

Our yarn reaches Aegean weavers through Alsancak. Can sailing and ETA notices go out automatically?
Yes. Your ERP or forwarder system calls InfiQ's API when the vessel sails or the ETA changes, and InfiQ sends the approved utility template at ₹0.0792 per delivered message. The weaver's replies land in your shared inbox.
We buy sultanas priced on the İzmir Commodity Exchange. Can our packer's quotations come in on WhatsApp?
Yes. A quote the packer sends to your number opens a 24-hour window, and your free-form replies inside it are service messages at ₹0.0792. Purchase orders and payment advice you send later are utility templates at ₹0.0792.
We meet buyers at the İzmir International Fair in September. Can we message them afterwards?
Only those who agreed to hear from you on WhatsApp. Ask at the stand and record the opt-in with its source and time. A follow-up catalogue is marketing at ₹0.9587; a reply to a buyer who writes first is a service message inside the 24-hour window.
Does a broadcast to textile traders in Kemeraltı need İYS registration?
That is the open question. İYS, run by the Ministry of Trade, records consent to commercial electronic messages, and no official text we found names WhatsApp. The Türkiye guide explains it; ask Turkish counsel before the first campaign.
What time should we send offers so they reach İzmir buyers at 10:00 on a weekday?
At 12:30 IST. Türkiye stays on UTC+3 all year and India never changes its clocks, so the 2.5-hour gap is fixed. Schedule broadcasts in İzmir time, to buyers who opted in to offers, and never for the Indian morning.
A packer in the Aegean Free Zone wants its own WhatsApp number on our InfiQ account. Is that possible?
InfiQ serves India-based businesses: your Indian company holds the account, pays in rupees with GST and messages Turkish numbers at the Türkiye rate. Whether a number for a business based in İzmir fits that account is a question for sales, so talk to them first.
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Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]İzmir · Wikipedia · read 2026-10-20
  2. [2]Agrofood sector · Investment Office of the Presidency of the Republic of Türkiye · read 2026-10-20
  3. [3]İzmir Commodity Exchange: reference prices · İzmir Commodity Exchange · read 2026-10-20
  4. [4]Bilateral relations: trade and principal exports · Consulate General of India, Istanbul · read 2026-10-20
  5. [5]India–Türkiye relations · Embassy of India, Ankara · read 2026-10-20
  6. [6]İleti Yönetim Sistemi announcement (18 February 2021) · T.C. Ticaret Bakanlığı (Ministry of Trade) · read 2026-10-20
  7. [7]tzdb 'europe' file: Europe/Istanbul (+03 since 2016) · IANA Time Zone Database · read 2026-10-20

Send İzmir the update it is waiting for

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