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Catalonia

WhatsApp Business API for Indian companies selling in Barcelona

Barcelona hosts MWC, where India runs a Bharat Pavilion, and buys seafood, textiles and machines from India all year. Its customers read Catalan and Spanish, and Meta takes templates in both.

Autonomous community
Catalonia
Country
Spain
India–Spain goods trade
US$9.5 billion in FY 2025-26[1]
Consulate
Consulate General of India, Torre Allianz, Carrer de Tarragona[2]
Clock
CET, CEST in summer: 4h30 or 3h30 behind IST[3]
Numbers
+34; Barcelona landlines +34 93

For Indian telecom, seafood, textile and consumer businesses with buyers or customers in Barcelona: how to follow up MWC contacts on WhatsApp, when a template should go in Catalan and when in Spanish, which order updates are utility, and what a message to a +34 number costs in rupees.

See it work

An order update that starts in Catalan

An Indian seafood exporter writes to a Barcelona importer. Play the conversation: the template goes in Catalan, the customer answers in Catalan, then switches to Spanish.

Barcelona customers move between Catalan and Spanish, sometimes in one chat. A template has to be approved in one language, so store each contact's preference and send the version they chose; once they reply, your agents can follow them into either language.

Galician and Basque are not on Meta's template list; Catalan is. The Spain guide covers LSSI article 21 and Spain's customer-service law before you send anything promotional.

A Kochi-to-Barcelona shipment, in two languages

5 / 5
Seafood export deskBusiness account

Today

  1. Seafood export desk: Comanda enviadaBon dia, Marta. La vostra comanda de gambes congelades ha sortit de Kochi. Us avisarem quan arribi al port de Barcelona.Veure el documentParlar amb un agent10:30Read
  2. Customer: Gràcies! Em podeu enviar el certificat sanitari?10:31
  3. Seafood export desk: DocumentDocumentCertificat sanitari, lot 2611.pdf10:32Read
  4. Customer: Perfecto. ¿Y la factura, en castellano?10:33
  5. Seafood export desk: DocumentDocumentFactura 2026-114.pdf. Aquí la tiene, en castellano.10:34Delivered

Message 5 of 5

Seafood export deskMediaDelivered (two grey ticks)

The agent follows the customer into Spanish

An image, video, document, audio clip or sticker. Images, videos and documents can carry a caption.

The first message is an approved utility template in Catalan (ca). Everything after the customer's reply sits inside the 24-hour service window, where agents answer in whichever language the customer uses.

Message 5 of 5: Seafood export desk, Media, Delivered (two grey ticks). The agent follows the customer into Spanish

Market brief

India and Barcelona, from the Indian embassy's brief

From the Embassy of India in Madrid's July 2026 economic and commercial brief and its consulates page.

  1. 01

    India–Spain trade in goods reached US$9.5 billion in FY 2025-26, about US$7.1 billion of it Indian exports; services trade was US$1.84 billion in 2024, split almost evenly.[1]

  2. 02

    India's top exports to Spain include organic chemicals, mineral fuels, electrical products, textiles, iron and steel, machinery, automotive components, seafood, leather and pharmaceuticals.[1]

  3. 03

    More than 90 Indian companies operate in Spain. Bajaj opened its first European store in Barcelona, and Captain Fresh entered Spain by acquiring the Catalan seafood company Frime.[1]

  4. 04

    In March 2026 India's communications minister opened the Bharat Pavilion at the Mobile World Congress in Barcelona, showing Indian telecom makers and start-ups working on 5G and AI.[1]

  5. 05

    The 5th Spain-India Forum met in Barcelona on 5–6 November 2025, and 2026 is the India-Spain Year of Culture, Tourism and AI.[1]

  6. 06

    India's Consulate General in Barcelona sits on floors 16 and 17 of Torre Allianz, Carrer de Tarragona 107-109.[2]

Indian businesses with Barcelona on the other end

From the trades and companies the embassy names, with the first messages each sends to a Spanish number.

Telecom and tech exhibitors

Indian telecom makers and start-ups show at the Bharat Pavilion at MWC and leave Barcelona with contacts to follow up.[1]

  • Spec sheets sent on request
  • Meeting and demo confirmations
  • Proof-of-concept status updates

Seafood and food exporters

Seafood is among India's top exports to Spain, and an Indian company now owns a Catalan seafood business.[1]

  • Sailing and arrival notices
  • Health certificates as PDFs
  • Cold-chain exception alerts

Textile and leather exporters

Textiles and leather are on the embassy's list of top exports, and Barcelona Textile Expo is among the Spanish fairs India attends.[1]

  • Sample dispatch notices
  • Order confirmations
  • Fair meeting follow-ups

Consumer brands and travel operators

Indian brands are opening stores in Barcelona, and 2026's year of culture and tourism brings Catalan travellers to Indian operators.[1]

  • Service and delivery appointments
  • Booking and itinerary confirmations
  • Store and event invitations to opted-in customers

Catalan, Spanish and English

Meta accepts templates in all three. Pick per contact, not per city.

Each language version of a template is reviewed separately, so a three-language order update is three approvals. Barcelona keeps Central European Time with EU summer time, as Spain has since 1979: four and a half hours behind IST in winter and three and a half in summer.

Meta template languages relevant to Barcelona
LanguageMeta codeUse it for
CatalancaCustomers who chose Catalan; common in Catalan businesses and public life
Spanish (SPA)es_ESCustomers who chose Spanish, and buyers elsewhere in Spain
EnglishenTech buyers and MWC contacts who wrote in English

Prices in ₹ and EUR

What a message to a Barcelona number costs

Spanish +34 numbers are billed at the Spain line of Meta's rate card: ₹1.76 for a shipment or order update, ₹1.76 for a reply in the window, ₹6.22 for marketing and ₹1.76 for authentication, in rupees before GST. Plans start at ₹999 a month.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ €9.38 EUR

₹833 / month, billed yearly≈ €7.83 EUR

Everything a growing business needs to run WhatsApp properly.

Growth

₹2,999 / month≈ €28.17 EUR

₹2,499 / month, billed yearly≈ €23.48 EUR

Lite, plus the API, automation and team scale serious senders need.

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Barcelona · Spain

InfiQ per-message rates for Barcelona in rupees and EUR
Category₹ INREUR
Marketing₹6.2161€0.0584
Utility₹1.7578€0.0165
Authentication₹1.7578€0.0165
Service₹1.7578€0.0165
Per-message rates for all 47 markets, in ₹ and EUR
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina€0.0511₹5.4352€0.0215₹2.2874€0.0215₹2.2874€0.0215₹2.2874
Bangladesh€0.0605₹6.4397€0.0031₹0.3254€0.0031₹0.3254€0.0031₹0.3254
Brazil€0.0516₹5.4970€0.0056₹0.5981€0.0056₹0.5981€0.0056₹0.5981
Chile€0.0734₹7.8162€0.0165₹1.7585€0.0165₹1.7585€0.0165₹1.7585
Colombia€0.0103₹1.0993€0.0007₹0.0706€0.0007₹0.0706€0.0007₹0.0706
Egypt€0.0532₹5.6629€0.0030₹0.3167€0.0030₹0.3167€0.0030₹0.3167
France€0.0710₹7.5588€0.0248₹2.6393€0.0248₹2.6393€0.0248₹2.6393
Germany€0.113₹12.0088€0.0455₹4.8386€0.0455₹4.8386€0.0455₹4.8386
Hong Kong€0.0605₹6.4397€0.0215₹2.2867€0.0215₹2.2867€0.0215₹2.2867
Hungary€0.0710₹7.5596€0.0288₹3.0700€0.0288₹3.0700€0.0288₹3.0700
India€0.0089₹0.9435€0.0018₹0.1941€0.0013₹0.1402€0.0014₹0.1450
Indonesia€0.0339₹3.6133€0.0206₹2.1979€0.0206₹2.1979€0.0206₹2.1979
Iraq€0.0282₹2.9992€0.0065₹0.6943€0.0065₹0.6943€0.0065₹0.6943
Israel€0.0292₹3.1045€0.0044₹0.4662€0.0044₹0.4662€0.0044₹0.4662
Italy€0.0656₹6.9847€0.0248₹2.6369€0.0248₹2.6369€0.0248₹2.6369
Kazakhstan€0.0499₹5.3098€0.0149₹1.5824€0.0149₹1.5824€0.0149₹1.5824
Kuwait€0.0654₹6.9671€0.0363₹3.8671€0.0363₹3.8671€0.0363₹3.8671
Malaysia€0.0711₹7.5644€0.0116₹1.2314€0.0116₹1.2314€0.0116₹1.2314
Mexico€0.0328₹3.4877€0.0070₹0.7471€0.0070₹0.7471€0.0070₹0.7471
Morocco€0.0342₹3.6425€0.0190₹2.0218€0.0190₹2.0218€0.0190₹2.0218
Netherlands€0.132₹14.0494€0.0413₹4.3987€0.0413₹4.3987€0.0413₹4.3987
Nepal€0.0605₹6.4397€0.0028₹0.2990€0.0028₹0.2990€0.0028₹0.2990
Nigeria€0.0427₹4.5421€0.0055₹0.5898€0.0055₹0.5898€0.0055₹0.5898
Oman€0.0282₹2.9992€0.0204₹2.1709€0.0204₹2.1709€0.0204₹2.1709
Pakistan€0.0391₹4.1620€0.0124₹1.3200€0.0124₹1.3200€0.0124₹1.3200
Peru€0.0581₹6.1843€0.0248₹2.6392€0.0248₹2.6392€0.0248₹2.6392
Poland€0.0302₹3.2105€0.0101₹1.0702€0.0101₹1.0702€0.0101₹1.0702
Qatar€0.0282₹2.9992€0.0099₹1.0547€0.0099₹1.0547€0.0099₹1.0547
Romania€0.0710₹7.5596€0.0239₹2.5436€0.0239₹2.5436€0.0239₹2.5436
Russia€0.0662₹7.0520€0.0330₹3.5173€0.0330₹3.5173€0.0330₹3.5173
Saudi Arabia€0.0475₹5.0537€0.0088₹0.9401€0.0088₹0.9401€0.0088₹0.9401
Singapore€0.0605₹6.4397€0.0132₹1.4072€0.0132₹1.4072€0.0132₹1.4072
South Africa€0.0314₹3.3385€0.0079₹0.8369€0.0079₹0.8369€0.0079₹0.8369
Spain€0.0584₹6.2161€0.0165₹1.7578€0.0165₹1.7578€0.0165₹1.7578
Sri Lanka€0.0605₹6.4397€0.0017₹0.1759€0.0017₹0.1759€0.0017₹0.1759
Turkey€0.0090₹0.9587€0.0007₹0.0792€0.0007₹0.0792€0.0007₹0.0792
Ukraine€0.0710₹7.5596€0.0246₹2.6138€0.0246₹2.6138€0.0246₹2.6138
United Arab Emirates€0.0475₹5.0537€0.0130₹1.3811€0.0130₹1.3811€0.0130₹1.3811
United Kingdom€0.0524₹5.5795€0.0182₹1.9346€0.0182₹1.9346€0.0182₹1.9346
North America€0.0206₹2.1976€0.0028₹0.2989€0.0028₹0.2989€0.0028₹0.2989
Rest of Africa€0.0186₹1.9796€0.0033₹0.3516€0.0033₹0.3516€0.0033₹0.3516
Rest of Asia Pacific€0.0696₹7.4057€0.0093₹0.9938€0.0093₹0.9938€0.0093₹0.9938
Rest of Central & Eastern Europe€0.0710₹7.5596€0.0175₹1.8595€0.0175₹1.8595€0.0175₹1.8595
Rest of Latin America€0.0611₹6.5048€0.0093₹0.9934€0.0093₹0.9934€0.0093₹0.9934
Rest of Middle East€0.0324₹3.4490€0.0075₹0.7998€0.0075₹0.7998€0.0075₹0.7998
Rest of Western Europe€0.0489₹5.2054€0.0141₹1.5019€0.0141₹1.5019€0.0141₹1.5019
Other€0.0499₹5.3098€0.0064₹0.6769€0.0064₹0.6769€0.0064₹0.6769
Currency converter

€9.38 EUR

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A Catalan template and its Spanish twin cost the same. Euro amounts in the converter are for budgeting; InfiQ invoices in rupees, with GST for Indian businesses.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What an Indian team uses for Barcelona

The parts of InfiQ that matter in a two-language city.

  1. Template manager and library

    Keep ca, es_ES and en versions of each order and shipment template, and track each one through Meta's approval on its own.

  2. Shared team inbox

    Label MWC leads and customer threads separately, and let agents who write Catalan or Spanish pick up the chats that need them.

  3. Consent records and opt-out enforcement

    Spain asks for express authorisation before promotions; each Barcelona contact's opt-in is stored with its source and time, and STOP blocks later sends.

  4. Developer API and webhooks

    Your ERP sends the Catalan or Spanish shipment notice, with the certificate attached, the moment the container sails.

Nearby

City pages near Barcelona

Other city guides in Spain and neighbouring countries, nearest first.

LSSI consent, the Robinson list's limits and the Spain rate apply in every Spanish city; the Spain guide covers them in full.

Questions Barcelona businesses ask

Our Barcelona importer's staff work in Catalan. Can our templates be written in Catalan?
Yes. Catalan (ca) is on Meta's list of template languages, as is Spanish (es_ES). Submit each version separately and send the one the customer chose. Galician and Basque are not on the list, so customers in those regions get Spanish templates.
We met buyers at the Bharat Pavilion at MWC Barcelona. Can we follow up with them on WhatsApp?
Yes, for what they asked for. If a buyer writes to you, reply inside the 24-hour window; a spec sheet or quote they requested can follow later as a utility template. Promotional follow-ups need their prior express authorisation, which the Spain guide explains under LSSI article 21.
Our frozen prawns ship from Kochi to the Port of Barcelona. Which shipment messages are utility?
All of the status messages: sailing, arrival, health certificate and customs release concern an order the importer placed, so each is a utility template at ₹1.76 per delivered message to a +34 number. A new-season price list sent unprompted is marketing.
MWC Barcelona falls in early March, before Europe changes its clocks. What time should we call from Bengaluru?
In early March Barcelona is still on Central European Time, so 10:00 there is 14:30 IST. After the last Sunday in March it moves to summer time and 10:00 becomes 13:30 IST, until the last Sunday in October. Book calls in Barcelona time.
A Barcelona shopper got our order update in Catalan but replied in Spanish. Can agents switch languages?
Yes. Inside the 24-hour window your agents reply in free text, in any language they write well; only templates are tied to an approved language. Note the switch on the contact, so the next update goes out in Spanish if that is what they prefer.
We are registering a Spanish subsidiary in Barcelona. Should it hold the WhatsApp account?
InfiQ is built for businesses based in India: rupee invoices with GST and customer data held in India. The Indian parent can keep the account and message Barcelona at the Spain rate. If the account has to sit with the Barcelona company, talk to sales about whether InfiQ fits.

Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]India-Spain Economic and Commercial Relations Brief (July 2026) · Embassy of India, Madrid · read 2026-10-20
  2. [2]Consulates in Spain & Andorra · Embassy of India, Madrid · read 2026-10-20
  3. [3]tzdb 'europe' file: Europe/Madrid on EU rules since 1979 · IANA Time Zone Database · read 2026-10-20

Write to Barcelona in Catalan, Spanish or both

Run a 7-day Lite trial, no card needed, and get ca and es_ES templates approved once Meta verification is complete. If your business is based in Barcelona, talk to sales about whether InfiQ fits.