Gyms and studios lose members quietly: a missed renewal, a skipped week that becomes a month, a trial visitor who never hears back. These templates cover the full member lifecycle for Indian fitness businesses, from the first trial class to the win-back message a year later. Each one is written to pass Meta review on the first submission.
39 ready-to-edit templates·One tap to load any template into your account·Open any template in the playground
Sent immediately after a prospect books a free trial class to confirm slot and set expectations.
Live location
Your trial class is booked! 🎉
*{{1}}* at {{2}}
Date: {{3}}, {{4}}
Trainer: {{5}}
Carry a water bottle, a towel and comfortable shoes. Reach 10 minutes early so we can show you around.
Sent the evening before or morning of a booked trial class to reduce no-shows.
Reminder: your trial session at {{1}} is tomorrow at {{2}}.
We have kept a spot for you in {{3}} with coach {{4}}. If tomorrow does not work, reply here and we will move it — no charge, no fuss.
Sent a few hours after a prospect misses their trial class to offer a fresh slot.
We missed you at today's {{1}} class, {{2}}. Happens to everyone — your free trial is still valid.
Slots open this week: {{3}}. Pick one and we will hold it for you.
Rebook my trial
Not interested
{{1}}Zumba{{2}}Ananya{{3}}Wed 7 AM, Thu 6 PM, Sat 8 AM
Sent within 48 hours of a completed trial class to convert the visitor into a member.
How was your first session?
Loved having you in class, {{1}}! Join {{2}} this week and your trial counts — pay {{3}} for the {{4}} plan instead of {{5}}. Offer valid till Sunday, and your trainer will build your first-month plan on day one.
Sent right after a new member completes payment, with membership details and first steps.
Welcome to {{1}}, {{2}}! 💪
Membership: {{3}}
Valid till: {{4}}
Member ID: {{5}}
Your first-week orientation is free — reply ORIENT and we will book a slot with a trainer to plan your goals.
Payment received — thank you!
Amount: {{1}}
Plan: {{2}}
Invoice no: {{3}}
Your invoice is attached. Keep it handy if your employer reimburses fitness memberships.
Sent 5-7 days after joining to check on the new member and surface early issues.
One week in at {{1}} — how is it going, {{2}}?
If anything feels off (timings, crowd, machines, soreness that will not quit), tell us now and we will fix it. Members who settle in the first two weeks stick to their goals far more often.
Sent 7 days before a membership expires so the member can renew without a gap.
Your {{1}} membership expires on {{2}}.
Renew before expiry to keep your current rate of {{3}} — renewals after a gap are charged at the prevailing rate. Pay at the front desk or use the link below.
Sent the day before expiry as a final Utility nudge with the exact amount due.
Last day! {{1}}, your membership at {{2}} ends tomorrow, {{3}}. Renewal amount: {{4}}.
Renew today and your new term starts the day after expiry — zero break in access.
Sent 3-5 days after expiry to lapsed members with a limited-time renewal discount.
Limited-time offerExpires tonightFEST20
Your membership at {{1}} expired on {{2}} — but your progress does not have to.
Renew within 7 days and get {{3}} off any plan, plus one free PT session to restart properly. After that, standard rates apply.
Sent to monthly or quarterly members near renewal, pitching the annual plan's savings.
Quick math, {{1}}: you have paid {{2}} over the last {{3}} months on the monthly plan. The annual plan costs {{4}} — that is real savings, plus 2 guest passes and locker included. Want us to adjust your renewal?
A Marketing-category WhatsApp template that wins back abandoned fitness carts with a personalised nudge, a saved-cart reassurance, and one-tap checkout — opt-out line and approval notes included.
A Meta-compliant WhatsApp appointment reminder template for fitness businesses in India — utility category, four personalisation variables, Confirm and Reschedule buttons, with approval and cost guidance from InfiQ.
A compliant WhatsApp back-in-stock template for fitness brands — marketing category, name and product variables, a one-tap Buy Now button, and a mandatory opt-out line. Requires opt-in, bills per delivered marketing message, and sends the moment your template is approved through InfiQ.
A Utility-category WhatsApp template that asks fitness customers to confirm their COD order (or prepay) with one tap — reducing RTO, cutting support pings, and billing at the utility per-delivered-message rate. Copy the body below, set your three variables, add the Confirm / Pay Now / Cancel buttons, and send via InfiQ.
A Meta-approved WhatsApp Utility template that welcomes new fitness members, points them to their first step, and gives them a one-tap way to get started or reach your team — ready to copy, personalise and send with InfiQ.
A utility-category WhatsApp template that proactively tells fitness customers their order is out for delivery — with name, order ID, ETA and courier-agent variables plus a live-track button. It cuts "where is my order?" tickets, goes live in about a day via InfiQ, and bills at Meta's utility per-delivered-message rate.
A utility-category WhatsApp template that reminds fitness members about a booked class, event or session — with name, event, date and venue/time variables plus View ticket and Add to calendar buttons. Utility billing, opt-in required, approvable in about a day via InfiQ.
A Utility-category WhatsApp CSAT template for fitness businesses: one rating question with three quick-reply buttons, sent after a session or renewal. Personalise the member name and the session, keep it promotion-free to stay Utility, and send it with InfiQ on transparent ₹ pricing.
A Meta-approved, utility-category WhatsApp template that fitness businesses use to request KYC documents from new or renewing members — personalised with name, plan and required documents, with a one-tap button, ready to send through InfiQ.
A Meta-compliant WhatsApp utility template that qualifies fitness leads in one message — personalise the name, programme and qualifying question, add tap-to-reply buttons, and route warm prospects to your team. Approve it in Meta, then send instantly via InfiQ.
A copy-paste WhatsApp loyalty rewards template for fitness brands, submitted as Marketing with name, points, brand and expiry variables plus an opt-out line — approve it once and send point-balance nudges through InfiQ on transparent ₹ pricing.
A ready-to-use, Meta-approved WhatsApp order confirmation template for fitness brands — utility category (transactional, cheaper rate), four variables, sample values and buttons included. Copy it, personalise, and send through InfiQ on the WhatsApp Business API.
A copy-ready WhatsApp OTP template for fitness apps, gyms and studios — Authentication category, copy-code button, two variables, plus approval and cost notes. Send it via InfiQ once approved.
A ready-to-use WhatsApp payment reminder template for gyms and fitness studios, submitted as Utility (the cheaper category), with a one-tap Pay button, personalisation variables and approval tips — sent through InfiQ on transparent ₹ pricing.
A Marketing-category WhatsApp template for fitness promotions with five variables, an opt-out line, and Shop/View-offers buttons — designed to clear Meta approval on the first try and reach opted-in members instantly.
A marketing-category WhatsApp winback template for fitness — personalise the name, offer, brand and validity, include the opt-out line, and re-activate lapsed members with one tap through InfiQ.
A copy-paste WhatsApp shipping updates template for fitness brands. It's a utility-category message (billed at the utility per-message rate, not marketing), so it stays cheap and gets read fast. Personalise the four variables, add a live-tracking button, submit to Meta, and go live in about a day through InfiQ.
A copy-paste WhatsApp subscription renewal template for Indian fitness businesses, submitted as Utility (not Marketing) because it is a transactional reminder tied to a real membership expiry. Includes editable variables ({{1}} name, {{2}} plan, {{3}} renewal date, {{4}} amount), Renew now and Manage buttons, approval tips, and honest per-message ₹ pricing on Meta's live Utility rate. Send it in seconds after approval through InfiQ, an official Meta Business Partner.
Getting fitness & wellness templates approved — and opened
Submit renewal and payment reminders as Utility, not Marketing. Meta approves them faster and members who have opted out of promotions still receive them, which matters when a membership is about to lapse.
For class cancellations, keep the reason variable generic ({{3}} = "trainer unavailable") rather than baking a reason into the template body. One approved template then covers rain, power cuts and trainer leave.
Send diet plans and workout PDFs as document headers instead of pasting the plan into the body. A 550-character body cannot hold a week's plan, and a named PDF like Priya_Week1.pdf feels personal and gets saved.
Should my renewal reminders be Marketing or Utility templates?+
A plain renewal reminder that states the expiry date and amount qualifies as Utility because it relates to an existing membership. The moment you add a discount or an upsell to a longer plan, Meta expects Marketing. Many gyms keep both: a Utility reminder at 7 days and a Marketing offer at 3 days for members who have not renewed.
How do I send weekly diet or workout plans on WhatsApp?+
Use a template with a document header and attach the plan as a PDF at send time. The template body stays constant while the attached file changes per member and per week, so one approved template covers every plan you ever send. Keep the body to a short note about what changed this week.
Can I message members who stopped coming to the gym?+
Yes, as long as they opted in when they joined and have not opted out since. Win-back messages are Marketing templates, so include a clear opt-out. Re-engagement after 60 to 90 days of inactivity performs best when you reference something specific, like their last attended class or unused PT sessions.
Do I need separate templates for each branch or trainer?+
No. Use variables for the branch name, trainer name and timing, and one approved template serves every location. This also keeps your template quality rating consolidated instead of split across near-duplicate templates. You can start on a 7-day free trial and reuse this whole library as-is.
