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Tamil Nadu

WhatsApp Business API for Tindivanam's grain shops, lodges and cabs

Tindivanam sits 120 km from Chennai and 35 km from Puducherry, with a research station that has worked on groundnut since 1935. Its farmers, drivers and travellers all message before they arrive.

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State
Tamil Nadu
District
Viluppuram (also written Villupuram)[2],[4]
Municipality
Since 1949; Selection Grade since 2008[1]
Distances
120 km from Chennai; 35 km from Puducherry[1]
Research
Oilseeds Research Station, begun in 1935[4]
District ODOP
Rice[3]
PIN code
604001[1]

For Tindivanam's rice mills and grain shops, the lodges and eateries on the Chennai–Trichy route, the cabs that run to Puducherry, Mailam and Thiruvakkarai, and the shops commuters use near its station: how one order moves between replies and templates on WhatsApp, and what each message costs.

See it work

One Tindivanam rice order, state by state

A customer from a village near Mailam writes to a Tindivanam grain shop about rice in 25 kg bags. Walk the order through its states to see when the shop replies freely, when it needs a template, and when it may send new-stock notes.

Most of the walk costs the service rate: ₹0.145 for each reply while the customer's window is open. Only the reminder after a quiet day is a template, a utility one at ₹0.19, because it is about an order the customer already placed.

New-stock notes are a different kind of message. They are marketing at ₹0.94, and they open only on the customer's recorded yes, which the customer can withdraw at any time with STOP.

Enquiry, reserved, reminder, collected

7 / 7
  • No open chat to Window open: customer writes
  • Window open to Bags reserved: shop keeps the bags
  • Bags reserved to Window closed: 24 hours pass
  • Window closed to Ready reminder: bags still waiting
  • Ready reminder to Window open: customer replies
  • Window open to Collected and paid: customer collects
  • Collected and paid to Stock notes allowed: customer says yes
  • Stock notes allowed to Opted out: customer sends STOP
  1. No open chat
  2. Window open
  3. Bags reserved
  4. Window closed
  5. Ready reminder
  6. Window open
  7. Collected and paid

Step 7 of 7 · end of walk

Collected and paid

The customer collects the bags and the receipt goes back in the open window.

Arrived from Window open via customer collects.

Can move to

  • Stock notes allowed · customer says yes
An illustrative shop and customer, with no real stock or prices. The 24-hour window, templates and opt-in for marketing follow Meta's rules.

Happy path, step 7 of 7: Collected and paid (via customer collects). The customer collects the bags and the receipt goes back in the open window.

Market brief

Tindivanam in seven lines

From the Commissionerate of Municipal Administration, the Viluppuram district administration and Invest India's ODOP list; the station, the research station and the places nearby are general background from Wikipedia.

  1. 01

    Tindivanam became a municipality on 1 April 1949, Second Grade in 1970, First Grade in 1998 and Selection Grade in 2008; its office is on Eswaran Koil Street.[1]

  2. 02

    The municipality puts the town 120 km south-west of Chennai and 35 km north-west of Puducherry.[1]

  3. 03

    Viluppuram district, also written Villupuram, lies on the Tiruchirappalli–Chennai route, NH 45, and counts the Gingee Hills as its most beautiful part.[2]

  4. 04

    Tindivanam's station is on the South Line of the Chennai suburban railway, between Panchalam and Mailam.[4]

  5. 05

    The Oilseeds Research Station, about 3 km from the town, began as an Agricultural Research Station in 1935, joined Tamil Nadu Agricultural University in 1981 and works on groundnut, sesame and castor.[4]

  6. 06

    The Mailam temple is about 15 km away; Thiruvakkarai has the Chandramouleeswarar temple and the National Fossil Wood Park, set up in 1940 and maintained by the Geological Survey of India.[4]

  7. 07

    Invest India's ODOP list names rice for Viluppuram district.[3]

A town people message on the way

Tindivanam's position explains its WhatsApp traffic. It is far enough from Chennai that travellers plan a stop, close enough to Puducherry that a cab ride is an easy booking, and on a suburban line that brings people in and out every day. Much of what a business here receives is a question sent from the road.

That favours replies over broadcasts. A lodge, a cab owner or a grain shop that answers the first message well, and then sends one clear utility note when something is ready, uses the cheapest kinds of message and never needs to chase anyone with offers they did not ask for.

Who in Tindivanam answers on WhatsApp

Four businesses that follow from the suburban line, the highway, the road to Puducherry and the district's rice.

Shops near the station

Tindivanam's station is on the South Line of the Chennai suburban railway, so a commuter can order ahead on WhatsApp and collect on the way home.[4]

  • Stock answers in reply
  • Order-packed notes
  • Festival offers to customers who opted in

Lodges and eateries on the highway

The district lies on the Tiruchirappalli–Chennai route, and drivers message ahead for a room or a meal.[2]

  • Room answers at night
  • Booking confirmation
  • Check-out and bill

Cabs and day trips

Puducherry is 35 km away, and the Mailam temple and Thiruvakkarai's fossil wood park are closer still.[1],[4]

  • Fare and timing replies
  • Pickup confirmation
  • Driver and vehicle details

Rice mills and grain shops

Rice is Viluppuram district's ODOP product, milled and sold through the district's towns.[3]

  • Rate answers to buyers who ask
  • Bill and dispatch notes
  • Payment reminders

Tamil templates for the town, English for travellers

Tamil, English (India) and Hindi are all Meta template languages.

Each language version is a separate template under the same name, and every template must be approved before it is sent. Replies inside the 24-hour window are not templates, so staff answer in whatever a customer writes; InfiQ's own support works in English and Hindi.

Meta template languages relevant to Tindivanam
LanguageMeta codeUse it for
TamiltaFarmers, shop customers and most guests
English (India)en_INTravellers, Puducherry visitors and invoices
HindihiDrivers and travellers from northern states

Prices in ₹, with USD and EUR

What a Tindivanam shop's month costs to message

A plan from ₹999 a month, then each delivered message at the India rate: ₹0.145 for every reply, ₹0.19 for a ready, booking or pickup note, ₹0.94 for new-stock notes to customers who opted in and ₹0.14 for a passcode.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ $10.51 USD

₹833 / month, billed yearly≈ $8.76 USD

Everything a growing business needs to run WhatsApp properly.

Growth

₹2,999 / month≈ $31.55 USD

₹2,499 / month, billed yearly≈ $26.29 USD

Lite, plus the API, automation and team scale serious senders need.

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Tindivanam · India

InfiQ per-message rates for Tindivanam in rupees and USD
Category₹ INRUSD
Marketing₹0.9435$0.0099
Utility₹0.1941$0.0020
Authentication₹0.1402$0.0015
Service₹0.1450$0.0015
Per-message rates for all 47 markets, in ₹ and USD
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina$0.0572₹5.4352$0.0241₹2.2874$0.0241₹2.2874$0.0241₹2.2874
Bangladesh$0.0678₹6.4397$0.0034₹0.3254$0.0034₹0.3254$0.0034₹0.3254
Brazil$0.0578₹5.4970$0.0063₹0.5981$0.0063₹0.5981$0.0063₹0.5981
Chile$0.0822₹7.8162$0.0185₹1.7585$0.0185₹1.7585$0.0185₹1.7585
Colombia$0.0116₹1.0993$0.0007₹0.0706$0.0007₹0.0706$0.0007₹0.0706
Egypt$0.0596₹5.6629$0.0033₹0.3167$0.0033₹0.3167$0.0033₹0.3167
France$0.0795₹7.5588$0.0278₹2.6393$0.0278₹2.6393$0.0278₹2.6393
Germany$0.126₹12.0088$0.0509₹4.8386$0.0509₹4.8386$0.0509₹4.8386
Hong Kong$0.0678₹6.4397$0.0241₹2.2867$0.0241₹2.2867$0.0241₹2.2867
Hungary$0.0795₹7.5596$0.0323₹3.0700$0.0323₹3.0700$0.0323₹3.0700
India$0.0099₹0.9435$0.0020₹0.1941$0.0015₹0.1402$0.0015₹0.1450
Indonesia$0.0380₹3.6133$0.0231₹2.1979$0.0231₹2.1979$0.0231₹2.1979
Iraq$0.0316₹2.9992$0.0073₹0.6943$0.0073₹0.6943$0.0073₹0.6943
Israel$0.0327₹3.1045$0.0049₹0.4662$0.0049₹0.4662$0.0049₹0.4662
Italy$0.0735₹6.9847$0.0277₹2.6369$0.0277₹2.6369$0.0277₹2.6369
Kazakhstan$0.0559₹5.3098$0.0166₹1.5824$0.0166₹1.5824$0.0166₹1.5824
Kuwait$0.0733₹6.9671$0.0407₹3.8671$0.0407₹3.8671$0.0407₹3.8671
Malaysia$0.0796₹7.5644$0.0130₹1.2314$0.0130₹1.2314$0.0130₹1.2314
Mexico$0.0367₹3.4877$0.0079₹0.7471$0.0079₹0.7471$0.0079₹0.7471
Morocco$0.0383₹3.6425$0.0213₹2.0218$0.0213₹2.0218$0.0213₹2.0218
Netherlands$0.148₹14.0494$0.0463₹4.3987$0.0463₹4.3987$0.0463₹4.3987
Nepal$0.0678₹6.4397$0.0031₹0.2990$0.0031₹0.2990$0.0031₹0.2990
Nigeria$0.0478₹4.5421$0.0062₹0.5898$0.0062₹0.5898$0.0062₹0.5898
Oman$0.0316₹2.9992$0.0228₹2.1709$0.0228₹2.1709$0.0228₹2.1709
Pakistan$0.0438₹4.1620$0.0139₹1.3200$0.0139₹1.3200$0.0139₹1.3200
Peru$0.0651₹6.1843$0.0278₹2.6392$0.0278₹2.6392$0.0278₹2.6392
Poland$0.0338₹3.2105$0.0113₹1.0702$0.0113₹1.0702$0.0113₹1.0702
Qatar$0.0316₹2.9992$0.0111₹1.0547$0.0111₹1.0547$0.0111₹1.0547
Romania$0.0795₹7.5596$0.0268₹2.5436$0.0268₹2.5436$0.0268₹2.5436
Russia$0.0742₹7.0520$0.0370₹3.5173$0.0370₹3.5173$0.0370₹3.5173
Saudi Arabia$0.0532₹5.0537$0.0099₹0.9401$0.0099₹0.9401$0.0099₹0.9401
Singapore$0.0678₹6.4397$0.0148₹1.4072$0.0148₹1.4072$0.0148₹1.4072
South Africa$0.0351₹3.3385$0.0088₹0.8369$0.0088₹0.8369$0.0088₹0.8369
Spain$0.0654₹6.2161$0.0185₹1.7578$0.0185₹1.7578$0.0185₹1.7578
Sri Lanka$0.0678₹6.4397$0.0019₹0.1759$0.0019₹0.1759$0.0019₹0.1759
Turkey$0.0101₹0.9587$0.0008₹0.0792$0.0008₹0.0792$0.0008₹0.0792
Ukraine$0.0795₹7.5596$0.0275₹2.6138$0.0275₹2.6138$0.0275₹2.6138
United Arab Emirates$0.0532₹5.0537$0.0145₹1.3811$0.0145₹1.3811$0.0145₹1.3811
United Kingdom$0.0587₹5.5795$0.0204₹1.9346$0.0204₹1.9346$0.0204₹1.9346
North America$0.0231₹2.1976$0.0031₹0.2989$0.0031₹0.2989$0.0031₹0.2989
Rest of Africa$0.0208₹1.9796$0.0037₹0.3516$0.0037₹0.3516$0.0037₹0.3516
Rest of Asia Pacific$0.0779₹7.4057$0.0105₹0.9938$0.0105₹0.9938$0.0105₹0.9938
Rest of Central & Eastern Europe$0.0795₹7.5596$0.0196₹1.8595$0.0196₹1.8595$0.0196₹1.8595
Rest of Latin America$0.0684₹6.5048$0.0105₹0.9934$0.0105₹0.9934$0.0105₹0.9934
Rest of Middle East$0.0363₹3.4490$0.0084₹0.7998$0.0084₹0.7998$0.0084₹0.7998
Rest of Western Europe$0.0548₹5.2054$0.0158₹1.5019$0.0158₹1.5019$0.0158₹1.5019
Other$0.0559₹5.3098$0.0071₹0.6769$0.0071₹0.6769$0.0071₹0.6769
Currency converter

$10.51 USD

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A traveller from Chennai or Bengaluru on an Indian number costs the same India rate as a customer near Mailam. Invoices are in rupees and carry your Tamil Nadu GSTIN.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What a Tindivanam business runs on InfiQ

Matched to a town that is messaged on the way.

  • InfiQ Flows chatbot builder

    A no-code builder for automated conversations (27 blocks, versioned publishing with rollback), priced per flow; the Growth plan includes one.

    A highway lodge can answer room, price and parking questions at night with an InfiQ Flows menu and hand bookings to the desk in the morning.

  • Integrations over the API

    Shopify, WooCommerce, Razorpay, Zoho CRM, HubSpot, Google Sheets and others connect through InfiQ's API and webhooks today; native one-click connectors are still in development.

    A cab owner who keeps bookings in Google Sheets can send pickup confirmations from the sheet through InfiQ's API and webhooks.

  • Consent records and opt-out enforcement

    Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.

    A grain shop's new-stock notes go only to customers whose yes is recorded with its date and source, and STOP is enforced even against later imports.

Nearby

City pages around Tindivanam

Neighbouring markets between Chennai, Puducherry and Viluppuram, on the map.

Villupuram, the district headquarters, has its own page about its rice mills, its junction and Auroville; this one stays with Tindivanam's grain shops, highway, cabs and shops. The India guide covers DPDP, DLT and the rules for the whole country.

Guides for Tindivanam teams

Questions Tindivanam businesses ask

Customers from villages around Mailam reserve rice bags at our Tindivanam grain shop. Can we remind them when their bags have waited a day?+
Yes. A reminder about bags the customer reserved is a utility template at ₹0.19, approved in Tamil, with the number of bags and the shop's hours as variables. If the customer replies, your answers for the next 24 hours are service replies at ₹0.145.
Drivers on the Chennai–Trichy route message our Tindivanam lodge late at night. Can a menu answer when the desk is closed?+
Yes. An InfiQ Flows menu can answer room types, rates and parking automatically and pass the booking to staff in the morning. Each automatic answer to a driver who wrote first is a service reply at ₹0.145, inside the 24-hour window.
We run cabs from Tindivanam to Puducherry, 35 km away, and keep bookings in Google Sheets. Can pickup confirmations go out from the sheet?+
Yes. Google Sheets connects to InfiQ through its API and webhooks today, so a new row can send a pickup confirmation as a utility template at ₹0.19, with the time, the driver and the vehicle number as variables.
Visitors ask our Tindivanam travel desk about the fossil wood park at Thiruvakkarai and the Mailam temple. Is our reply with fares and timings marketing?+
No. The visitor asked, so fares, timings and routes are service replies at ₹0.145 each for 24 hours from the visitor's last message, with no template. A tour offer sent later to visitors who did not ask would be marketing and needs their opt-in.
Our rice mill near Tindivanam wants to send paddy rates to growers across Viluppuram district every morning. Is that allowed?+
Only to growers who agreed to receive them. A daily rate list sent unasked is a marketing template at ₹0.94, for growers whose opt-in is recorded with its date and source. A grower who writes to ask gets the rate as a reply at ₹0.145.
Commuters on the suburban line between Tindivanam and Chennai order from our shop and collect on the way home. Can we tell them the order is packed?+
Yes. An order-packed note for an order the customer placed is a utility template at ₹0.19. A customer who writes back to add an item opens 24 hours in which your answers are service replies at ₹0.145.
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Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]Tindivanam Municipality · Commissionerate of Municipal Administration, Government of Tamil Nadu · read 2026-10-21
  2. [2]About district · District Administration, Viluppuram · read 2026-10-21
  3. [3]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-21
  4. [4]Tindivanam (general facts and institutions only) · Wikipedia · read 2026-10-21
  5. [5]WhatsApp Business Platform: pricing · Meta for Developers · read 2026-10-21
  6. [6]WhatsApp Business Management API: message templates · Meta for Developers · read 2026-10-21

Answer Tindivanam's next message from the road

Start a 7-day Lite trial, no card needed, reply to the next customer, driver or traveller who writes, and get your Tamil reminder and booking templates approved. Once Meta business verification is complete, your number is usually live in about two hours.

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