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WhatsApp Business API for Saharsa's makhana units, kilns and shops

Saharsa sells foxnut to buyers across India and abroad and bricks to builders across the Kosi region. Its customers write in Maithili and Hindi, and the rules for what a business may write back depend on who spoke first.

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Trade 1

Makhana

The district's ODOP product, packed for wholesalers across India and buyers abroad.

Trade 2

Bricks

One of the Kosi region's largest brick centres, selling to builders through the season.

State
Bihar
District since
1 April 1954[1]
Division seat
Kosi division, since 2 October 1972[1]
ODOP
Makhana (foxnut)[2]
Templates
Hindi, English, Urdu
Billing
₹ with GST to your Bihar GSTIN

For Saharsa's makhana processors and traders, brick kilns, food makers, lodges and shops: how the official WhatsApp Business API carries dispatch notes and payment reminders, why templates go in Hindi while replies can be in Maithili, what reaches buyers abroad, and what each message costs in rupees.

See it work

A Hindi template or a Maithili reply

A makhana unit in Saharsa writes to buyers in two ways. Compare them row by row: one needs Meta's approval and a language Meta supports, the other only needs the buyer to have written first.

Most of a small unit's WhatsApp traffic is the right-hand column: a trader asks about grade, price or stock and someone answers. The left-hand column is for messages the unit starts, such as a dispatch note or a payment reminder, and these must be approved templates in a language Meta supports.

The 24-hour service window explains when the right-hand column applies, and the India guide covers consent for the left.

Template against reply, for a Saharsa makhana unit

7 / 7

Approved template

The unit writes first, to buyers who agreed

Reply in the window

The buyer wrote first; the unit answers

  1. Approved templateHindi, English or Urdu, each version approved by Meta
    Reply in the windowMaithili, Hindi or any language the staff write
  2. Approved templateAny time, to a buyer who agreed to messages
    Reply in the windowWithin 24 hours of the buyer's last message
  3. Approved templateMeta reviews the wording before first use
    Reply in the windowNone needed
  4. Approved templateUtility, marketing or authentication rate
    Reply in the windowService rate, per reply
  5. Approved templateDispatch note with the transporter's name
    Reply in the windowAnswering a question on grade and pack size
  6. Approved templateUtility only; Meta does not deliver marketing to +1
    Reply in the windowFree-form replies as usual

Verdict

Write the few templates you need in Hindi and English; answer everything else in the language the buyer used.

Templates are approved per language, and Maithili is not one Meta approves. Replies inside the 24-hour window need no approval and can be in any language the staff write.

Verdict: Write the few templates you need in Hindi and English; answer everything else in the language the buyer used.

Market brief

Saharsa in eight lines

From the Saharsa district website and IBEF's Bihar profile.

  1. 01

    Saharsa was created as a district on 1 April 1954; before that it lay within the Bhagalpur division.[1]

  2. 02

    The Kosi division, formed on 2 October 1972 from Saharsa, Purnia and Katihar, has its headquarters at Saharsa.[1]

  3. 03

    The district covers 1,687 sq km with 2 subdivisions, 10 blocks and 6 municipalities.[1]

  4. 04

    It lies in the Mithila region; Maithili is widely spoken, and Hindi and Urdu are widely understood.[4]

  5. 05

    Makhana (foxnut) is the district's One District One Product. The district's page says Bihar grows more than 85% of India's makhana and lists 10 authorised suppliers in Saharsa.[2]

  6. 06

    The district calls Saharsa one of the largest brick-producing centres in the Kosi region, with corn products, jute, soap, chocolate, biscuits, paper and printing among its other industries.[3]

  7. 07

    Mahishi, in the district, is where Mandan Mishra and Shankaracharya held their famous debate; the Ugratara Shaktipeeth stands there.[4],[1]

  8. 08

    Bihar is India's fourth-largest producer of vegetables, according to IBEF.[5]

Who messages what

Who in Saharsa writes to whom

Four kinds of business, from the district's own list of what it makes.

SectorWhat it sends on WhatsApp
Makhana processors and tradersProcessed Bihar makhana goes to buyers in the USA, Australia, France, Japan and England, as well as to wholesalers across India.[2]
  • Grade, price and stock replies
  • Dispatch notes with transporter details
  • Payment reminders to wholesale buyers
Brick kilnsKilns take orders from builders and contractors across the Kosi region and chase payment through the season.[3]
  • Order and delivery confirmations
  • Truck arrival times at the site
  • Payment-due reminders
Food and household makersBiscuit, chocolate, soap and corn-product units sell to shops and distributors around the district.[3]
  • Order confirmation to retailers
  • Delivery-day notices
  • Scheme updates to opted-in shops
Lodges and shops for pilgrimsPeople from distant places visit the Chandi temple during Navaratri, and Mahishi draws visitors to the Ugratara Shaktipeeth.[4],[1]
  • Room enquiries and confirmations
  • Directions and timings
  • Group booking replies

Hindi for templates, Maithili for conversation

Meta approves each template once per language. In Saharsa that means Hindi first, English for buyers outside the state, and Urdu where customers read it.

Maithili is the language many Saharsa customers write in, but it is not a template language. Inside the 24-hour window your staff can reply in Maithili freely. InfiQ's own support team works in English and Hindi.

Meta template languages relevant to Saharsa
LanguageMeta codeUse it for
HindihiDispatch notes, reminders and confirmations to local buyers
English (India)en_INWholesale and export buyers, banks and transporters
UrduurCustomers in the district who read Urdu

Prices in ₹, with USD and EUR

What a Saharsa makhana unit or kiln pays

Plans from ₹999 a month, plus each delivered message at the India rate: ₹0.19 for a dispatch note or payment reminder, ₹0.94 for a new-season offer, ₹0.14 for a login code and ₹0.145 for a reply.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ $10.51 USD

₹833 / month, billed yearly≈ $8.76 USD

Growth

₹2,999 / month≈ $31.55 USD

₹2,499 / month, billed yearly≈ $26.29 USD

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Saharsa · India

InfiQ per-message rates for Saharsa in rupees and USD
Category₹ INRUSD
Marketing₹0.9435$0.0099
Utility₹0.1941$0.0020
Authentication₹0.1402$0.0015
Service₹0.1450$0.0015
Per-message rates for all 47 markets, in ₹ and USD
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina$0.0572₹5.4352$0.0241₹2.2874$0.0241₹2.2874$0.0241₹2.2874
Bangladesh$0.0678₹6.4397$0.0034₹0.3254$0.0034₹0.3254$0.0034₹0.3254
Brazil$0.0578₹5.4970$0.0063₹0.5981$0.0063₹0.5981$0.0063₹0.5981
Chile$0.0822₹7.8162$0.0185₹1.7585$0.0185₹1.7585$0.0185₹1.7585
Colombia$0.0116₹1.0993$0.0007₹0.0706$0.0007₹0.0706$0.0007₹0.0706
Egypt$0.0596₹5.6629$0.0033₹0.3167$0.0033₹0.3167$0.0033₹0.3167
France$0.0795₹7.5588$0.0278₹2.6393$0.0278₹2.6393$0.0278₹2.6393
Germany$0.126₹12.0088$0.0509₹4.8386$0.0509₹4.8386$0.0509₹4.8386
Hong Kong$0.0678₹6.4397$0.0241₹2.2867$0.0241₹2.2867$0.0241₹2.2867
Hungary$0.0795₹7.5596$0.0323₹3.0700$0.0323₹3.0700$0.0323₹3.0700
India$0.0099₹0.9435$0.0020₹0.1941$0.0015₹0.1402$0.0015₹0.1450
Indonesia$0.0380₹3.6133$0.0231₹2.1979$0.0231₹2.1979$0.0231₹2.1979
Iraq$0.0316₹2.9992$0.0073₹0.6943$0.0073₹0.6943$0.0073₹0.6943
Israel$0.0327₹3.1045$0.0049₹0.4662$0.0049₹0.4662$0.0049₹0.4662
Italy$0.0735₹6.9847$0.0277₹2.6369$0.0277₹2.6369$0.0277₹2.6369
Kazakhstan$0.0559₹5.3098$0.0166₹1.5824$0.0166₹1.5824$0.0166₹1.5824
Kuwait$0.0733₹6.9671$0.0407₹3.8671$0.0407₹3.8671$0.0407₹3.8671
Malaysia$0.0796₹7.5644$0.0130₹1.2314$0.0130₹1.2314$0.0130₹1.2314
Mexico$0.0367₹3.4877$0.0079₹0.7471$0.0079₹0.7471$0.0079₹0.7471
Morocco$0.0383₹3.6425$0.0213₹2.0218$0.0213₹2.0218$0.0213₹2.0218
Netherlands$0.148₹14.0494$0.0463₹4.3987$0.0463₹4.3987$0.0463₹4.3987
Nepal$0.0678₹6.4397$0.0031₹0.2990$0.0031₹0.2990$0.0031₹0.2990
Nigeria$0.0478₹4.5421$0.0062₹0.5898$0.0062₹0.5898$0.0062₹0.5898
Oman$0.0316₹2.9992$0.0228₹2.1709$0.0228₹2.1709$0.0228₹2.1709
Pakistan$0.0438₹4.1620$0.0139₹1.3200$0.0139₹1.3200$0.0139₹1.3200
Peru$0.0651₹6.1843$0.0278₹2.6392$0.0278₹2.6392$0.0278₹2.6392
Poland$0.0338₹3.2105$0.0113₹1.0702$0.0113₹1.0702$0.0113₹1.0702
Qatar$0.0316₹2.9992$0.0111₹1.0547$0.0111₹1.0547$0.0111₹1.0547
Romania$0.0795₹7.5596$0.0268₹2.5436$0.0268₹2.5436$0.0268₹2.5436
Russia$0.0742₹7.0520$0.0370₹3.5173$0.0370₹3.5173$0.0370₹3.5173
Saudi Arabia$0.0532₹5.0537$0.0099₹0.9401$0.0099₹0.9401$0.0099₹0.9401
Singapore$0.0678₹6.4397$0.0148₹1.4072$0.0148₹1.4072$0.0148₹1.4072
South Africa$0.0351₹3.3385$0.0088₹0.8369$0.0088₹0.8369$0.0088₹0.8369
Spain$0.0654₹6.2161$0.0185₹1.7578$0.0185₹1.7578$0.0185₹1.7578
Sri Lanka$0.0678₹6.4397$0.0019₹0.1759$0.0019₹0.1759$0.0019₹0.1759
Turkey$0.0101₹0.9587$0.0008₹0.0792$0.0008₹0.0792$0.0008₹0.0792
Ukraine$0.0795₹7.5596$0.0275₹2.6138$0.0275₹2.6138$0.0275₹2.6138
United Arab Emirates$0.0532₹5.0537$0.0145₹1.3811$0.0145₹1.3811$0.0145₹1.3811
United Kingdom$0.0587₹5.5795$0.0204₹1.9346$0.0204₹1.9346$0.0204₹1.9346
North America$0.0231₹2.1976$0.0031₹0.2989$0.0031₹0.2989$0.0031₹0.2989
Rest of Africa$0.0208₹1.9796$0.0037₹0.3516$0.0037₹0.3516$0.0037₹0.3516
Rest of Asia Pacific$0.0779₹7.4057$0.0105₹0.9938$0.0105₹0.9938$0.0105₹0.9938
Rest of Central & Eastern Europe$0.0795₹7.5596$0.0196₹1.8595$0.0196₹1.8595$0.0196₹1.8595
Rest of Latin America$0.0684₹6.5048$0.0105₹0.9934$0.0105₹0.9934$0.0105₹0.9934
Rest of Middle East$0.0363₹3.4490$0.0084₹0.7998$0.0084₹0.7998$0.0084₹0.7998
Rest of Western Europe$0.0548₹5.2054$0.0158₹1.5019$0.0158₹1.5019$0.0158₹1.5019
Other$0.0559₹5.3098$0.0071₹0.6769$0.0071₹0.6769$0.0071₹0.6769
Currency converter

$10.51 USD

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. Messages to buyers abroad are billed at the rate for their country code, published in rupees on the pricing page. Invoices carry your Bihar GSTIN.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What a Saharsa unit runs on InfiQ

The tools behind both columns of the comparison.

Template manager and library

Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.

Draft the handful of Hindi and English templates a unit needs, dispatch, reminder and confirmation, and track each through Meta's approval.

Learn more

Nearby

Saharsa and the Kosi towns on the map

City pages around the Kosi division, nearest first.

Saharsa's makhana and bricks travel to the towns around it; each page looks at its own city's trades, and the India guide covers the rules for the whole country.

Guides for Saharsa teams

Questions Saharsa businesses ask

Our makhana unit in Saharsa ships to wholesalers in other states. Can dispatch notes with the transporter's details go on WhatsApp?+
Yes, to buyers who agreed to receive them. A dispatch note with the lot, weight, transporter and expected arrival is a utility template at ₹0.19, approved once in Hindi and once in English. If the buyer replies with a question, your staff can answer freely for 24 hours, each reply at ₹0.145.
Buyers in the US and Japan ask about our makhana. What does a message to them cost, and can we send US buyers our new-season offer?+
Meta charges by the recipient's country code: a US number falls under its North America rate and a Japanese number under its Rest of Asia Pacific rate, both published in rupees on the [pricing page](/pricing). Meta does not deliver marketing templates to US (+1) numbers, so a US buyer gets dispatch and payment updates, and answers when they write to you, but not the offer.
Most of our customers around Saharsa write in Maithili. Can our templates be in Maithili?+
No. Maithili is not among the languages Meta approves templates in, so write templates in Hindi (hi) or English. Replies are different: inside the 24-hour window after a customer writes, your staff can answer in Maithili, with no approval needed.
Our brick kiln near Saharsa takes advance orders from builders. Can we remind them on WhatsApp when a payment is due?+
Yes, to builders who agreed to updates. A reminder about their own order and amount due, with no offer in it, is a utility template at ₹0.19. If you keep accounts in Busy, InfiQ's Busy integration sends payment reminders automatically, with no integration fee.
Navaratri pilgrims to the Chandi temple message our guest house in Saharsa. Can three people answer the same number?+
Yes. The shared team inbox gives 10 users on Lite and 25 on Growth, with transfers, private notes and labels, so the front desk and the owner can work one number through the festival. Each reply inside a guest's 24-hour window is a service message at ₹0.145.
We are one of the authorised makhana suppliers listed on the Saharsa district page. Is the Lite plan enough to start?+
Lite is the entry plan: ₹999 a month with the shared inbox for 10 users, plus each delivered message at the India rate. Growth, at ₹2,999 a month, includes the developer API for connecting an order system. Start with a 7-day Lite trial, no card needed; once Meta business verification clears, the number is usually live in about two hours.
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Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]Saharsa district: official website · District Administration, Saharsa · read 2026-10-20
  2. [2]One District One Product (ODOP): Makhana · District Administration, Saharsa · read 2026-10-20
  3. [3]Economy · District Administration, Saharsa · read 2026-10-20
  4. [4]History · District Administration, Saharsa · read 2026-10-20
  5. [5]Bihar: state profile (updated July 2026) · India Brand Equity Foundation · read 2026-10-20

Write to Saharsa's buyers in Hindi, answer them in Maithili

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