A business day in Mohali
WhatsApp Business API for Mohali's equipment makers, sculptors and IT companies
Mohali is its own district, not Chandigarh's suburb: Punjab carved out Sahibzada Ajit Singh Nagar in 2006 as the area grew into an IT hub, and its ODOP products are engineering goods and medical equipment.
- 08:30
An engineering unit's dispatch notices reach dealers across Punjab
- 11:00
A sculpture workshop sends a buyer progress photos for approval
- 15:00
A software firm's product sends its users passcodes through the API
- 19:30
On a match night near the PCA Stadium, a restaurant confirms tables
For businesses in Mohali (SAS Nagar), Kharar, Zirakpur and Dera Bassi that make, sell and service things: how an engineering-goods order runs on the official WhatsApp Business API from quote to service visit, when an IT firm needs the API, and what each message costs in rupees.
See it work
One engineering-goods order, from quote to service visit
A factory's purchase team asks a Mohali maker about a machine. Scrub along the order's life to see which messages are replies and which need a template.
Most of an equipment order happens long after the buyer's last message, so most of it runs on templates. Write the dispatch, installation, payment and service templates once, in English and Punjabi or Hindi, and every later order reuses them.
The first two days are different. While the factory is writing, the maker can send PDFs, photos and answers as ordinary replies. The 24-hour service window explains how long that lasts.
A Mohali maker's order on WhatsApp
Month 6Coming upEvent 7 of 7
Service visit
A utility template offers slots for the scheduled service under the factory's contract.
Event 7 of 7: Month 6 — Service visit (coming up). A utility template offers slots for the scheduled service under the factory's contract.
Mohali in seven lines
From the SAS Nagar district administration's pages, Invest India's ODOP list and IBEF's Punjab profile.
Sahibzada Ajit Singh Nagar was carved out of parts of Ropar and Patiala as Punjab's 18th district on 14 April 2006, and is part of Rupnagar division.[1]
The district says its position beside Chandigarh, in an area growing into a major IT hub of northern India, was a reason for its creation.[2]
It covers 4,408 sq km, with Mohali, Kharar and Dera Bassi tehsils and Kharar, Kurali, Mohali, Zirakpur and Dera Bassi as its main towns.[1],[2]
Invest India's One District One Product list names engineering goods, sculptures and pharmaceuticals/medical equipment for SAS Nagar.[5]
IBEF's Punjab profile reports a Rs. 4,594 crore semiconductor project approved for Mohali, to make MOSFETs and IGBTs.[6]
The PCA IS Bindra Stadium in Mohali is home to the Punjab cricket team; Gurdwara Singh Shaheedan at Sohana remembers the martyrs of the Anglo-Sikh wars.[3]
Trains stop at SAS Nagar (SASN) and Chandigarh (CDG); Punjab buses leave from the Phase-8 terminal, and New Delhi is about 255 km away.[4]
Who messages what
Who in Mohali starts first
Four kinds of business in the district, and the messages each one sends most.
| Sector | What it sends on WhatsApp |
|---|---|
| Engineering-goods makersEngineering goods are an SAS Nagar ODOP product, sold to dealers and factories across north India. Medical equipment is on the list too, but Meta's policy bars medical-product sales on WhatsApp.[5] |
|
| Sculpture workshopsSculptures are on the district's ODOP list, and a commissioned piece needs photos and approvals at each stage.[5] |
|
| IT and software companiesThe district was created as the area grew into an IT hub; a software firm whose product sends alerts or passcodes needs the API rather than a phone app.[2] |
|
| Restaurants, hotels and match-day tradeMatches at the PCA Stadium and visitors to the district's gurdwaras bring guests who book a table or a room by message.[3] |
|
Punjabi, Hindi and English, each approved separately
All three are Meta template languages. A Mohali maker selling across north India usually needs English for factories and Punjabi or Hindi for dealers.
Replies inside the 24-hour window can be in any language your staff write. InfiQ's own support works in English and Hindi.
| Language | Meta code | Use it for |
|---|---|---|
| English (India) | en_IN | Factories, IT clients and buyers outside Punjab |
| Punjabi | pa | Dealers and customers in Punjab |
| Hindi | hi | Buyers in Haryana, Himachal Pradesh and further south |
Prices in ₹, with USD and EUR
What an order's messages cost a Mohali maker
A plan from ₹999 a month, then each delivered message at the India rate: ₹0.145 for a reply, ₹0.19 for a dispatch, installation, payment or service notice, ₹0.94 for a product launch and ₹0.14 for a passcode your software sends.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $10.51 USD
₹833 / month, billed yearly≈ $8.76 USD
Growth
₹2,999 / month≈ $31.55 USD
₹2,499 / month, billed yearly≈ $26.29 USD
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Mohali · India
| Category | ₹ INR | USD |
|---|---|---|
| Marketing | ₹0.9435 | $0.0099 |
| Utility | ₹0.1941 | $0.0020 |
| Authentication | ₹0.1402 | $0.0015 |
| Service | ₹0.1450 | $0.0015 |
Per-message rates for all 47 markets, in ₹ and USD
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0572₹5.4352 | $0.0241₹2.2874 | $0.0241₹2.2874 | $0.0241₹2.2874 |
| Bangladesh | $0.0678₹6.4397 | $0.0034₹0.3254 | $0.0034₹0.3254 | $0.0034₹0.3254 |
| Brazil | $0.0578₹5.4970 | $0.0063₹0.5981 | $0.0063₹0.5981 | $0.0063₹0.5981 |
| Chile | $0.0822₹7.8162 | $0.0185₹1.7585 | $0.0185₹1.7585 | $0.0185₹1.7585 |
| Colombia | $0.0116₹1.0993 | $0.0007₹0.0706 | $0.0007₹0.0706 | $0.0007₹0.0706 |
| Egypt | $0.0596₹5.6629 | $0.0033₹0.3167 | $0.0033₹0.3167 | $0.0033₹0.3167 |
| France | $0.0795₹7.5588 | $0.0278₹2.6393 | $0.0278₹2.6393 | $0.0278₹2.6393 |
| Germany | $0.126₹12.0088 | $0.0509₹4.8386 | $0.0509₹4.8386 | $0.0509₹4.8386 |
| Hong Kong | $0.0678₹6.4397 | $0.0241₹2.2867 | $0.0241₹2.2867 | $0.0241₹2.2867 |
| Hungary | $0.0795₹7.5596 | $0.0323₹3.0700 | $0.0323₹3.0700 | $0.0323₹3.0700 |
| India | $0.0099₹0.9435 | $0.0020₹0.1941 | $0.0015₹0.1402 | $0.0015₹0.1450 |
| Indonesia | $0.0380₹3.6133 | $0.0231₹2.1979 | $0.0231₹2.1979 | $0.0231₹2.1979 |
| Iraq | $0.0316₹2.9992 | $0.0073₹0.6943 | $0.0073₹0.6943 | $0.0073₹0.6943 |
| Israel | $0.0327₹3.1045 | $0.0049₹0.4662 | $0.0049₹0.4662 | $0.0049₹0.4662 |
| Italy | $0.0735₹6.9847 | $0.0277₹2.6369 | $0.0277₹2.6369 | $0.0277₹2.6369 |
| Kazakhstan | $0.0559₹5.3098 | $0.0166₹1.5824 | $0.0166₹1.5824 | $0.0166₹1.5824 |
| Kuwait | $0.0733₹6.9671 | $0.0407₹3.8671 | $0.0407₹3.8671 | $0.0407₹3.8671 |
| Malaysia | $0.0796₹7.5644 | $0.0130₹1.2314 | $0.0130₹1.2314 | $0.0130₹1.2314 |
| Mexico | $0.0367₹3.4877 | $0.0079₹0.7471 | $0.0079₹0.7471 | $0.0079₹0.7471 |
| Morocco | $0.0383₹3.6425 | $0.0213₹2.0218 | $0.0213₹2.0218 | $0.0213₹2.0218 |
| Netherlands | $0.148₹14.0494 | $0.0463₹4.3987 | $0.0463₹4.3987 | $0.0463₹4.3987 |
| Nepal | $0.0678₹6.4397 | $0.0031₹0.2990 | $0.0031₹0.2990 | $0.0031₹0.2990 |
| Nigeria | $0.0478₹4.5421 | $0.0062₹0.5898 | $0.0062₹0.5898 | $0.0062₹0.5898 |
| Oman | $0.0316₹2.9992 | $0.0228₹2.1709 | $0.0228₹2.1709 | $0.0228₹2.1709 |
| Pakistan | $0.0438₹4.1620 | $0.0139₹1.3200 | $0.0139₹1.3200 | $0.0139₹1.3200 |
| Peru | $0.0651₹6.1843 | $0.0278₹2.6392 | $0.0278₹2.6392 | $0.0278₹2.6392 |
| Poland | $0.0338₹3.2105 | $0.0113₹1.0702 | $0.0113₹1.0702 | $0.0113₹1.0702 |
| Qatar | $0.0316₹2.9992 | $0.0111₹1.0547 | $0.0111₹1.0547 | $0.0111₹1.0547 |
| Romania | $0.0795₹7.5596 | $0.0268₹2.5436 | $0.0268₹2.5436 | $0.0268₹2.5436 |
| Russia | $0.0742₹7.0520 | $0.0370₹3.5173 | $0.0370₹3.5173 | $0.0370₹3.5173 |
| Saudi Arabia | $0.0532₹5.0537 | $0.0099₹0.9401 | $0.0099₹0.9401 | $0.0099₹0.9401 |
| Singapore | $0.0678₹6.4397 | $0.0148₹1.4072 | $0.0148₹1.4072 | $0.0148₹1.4072 |
| South Africa | $0.0351₹3.3385 | $0.0088₹0.8369 | $0.0088₹0.8369 | $0.0088₹0.8369 |
| Spain | $0.0654₹6.2161 | $0.0185₹1.7578 | $0.0185₹1.7578 | $0.0185₹1.7578 |
| Sri Lanka | $0.0678₹6.4397 | $0.0019₹0.1759 | $0.0019₹0.1759 | $0.0019₹0.1759 |
| Turkey | $0.0101₹0.9587 | $0.0008₹0.0792 | $0.0008₹0.0792 | $0.0008₹0.0792 |
| Ukraine | $0.0795₹7.5596 | $0.0275₹2.6138 | $0.0275₹2.6138 | $0.0275₹2.6138 |
| United Arab Emirates | $0.0532₹5.0537 | $0.0145₹1.3811 | $0.0145₹1.3811 | $0.0145₹1.3811 |
| United Kingdom | $0.0587₹5.5795 | $0.0204₹1.9346 | $0.0204₹1.9346 | $0.0204₹1.9346 |
| North America | $0.0231₹2.1976 | $0.0031₹0.2989 | $0.0031₹0.2989 | $0.0031₹0.2989 |
| Rest of Africa | $0.0208₹1.9796 | $0.0037₹0.3516 | $0.0037₹0.3516 | $0.0037₹0.3516 |
| Rest of Asia Pacific | $0.0779₹7.4057 | $0.0105₹0.9938 | $0.0105₹0.9938 | $0.0105₹0.9938 |
| Rest of Central & Eastern Europe | $0.0795₹7.5596 | $0.0196₹1.8595 | $0.0196₹1.8595 | $0.0196₹1.8595 |
| Rest of Latin America | $0.0684₹6.5048 | $0.0105₹0.9934 | $0.0105₹0.9934 | $0.0105₹0.9934 |
| Rest of Middle East | $0.0363₹3.4490 | $0.0084₹0.7998 | $0.0084₹0.7998 | $0.0084₹0.7998 |
| Rest of Western Europe | $0.0548₹5.2054 | $0.0158₹1.5019 | $0.0158₹1.5019 | $0.0158₹1.5019 |
| Other | $0.0559₹5.3098 | $0.0071₹0.6769 | $0.0071₹0.6769 | $0.0071₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. Growth, at ₹2,999 a month, includes the developer API that an IT firm or an ERP connection needs; on Lite it is an add-on. Invoices carry your Punjab GSTIN.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What a Mohali business runs on InfiQ
Matched to the order above and to the district's software firms.
Developer API and webhooks
A REST API with scoped keys, idempotency keys and per-key rate limits, plus HMAC-SHA256-signed webhooks retried for 24 hours. Included on Growth, an add-on on Lite.
An IT firm can send alerts and passcodes from its own product through a REST API with scoped keys, and receive signed webhooks for every delivery and reply.
Learn moreTemplate manager and library
Approve the dispatch, installation, payment and service templates once, in English and Punjabi, and reuse them for every order.
Shared team inbox
Sales, the service desk and accounts can answer the same factory from one number, with notes on its order and contract.
Customer data hosted in India
Customer data is processed in data centres in India, which matters to a maker whose contacts are factories and public buyers.
Nearby
Mohali's neighbours in Punjab, Chandigarh and Haryana
City pages for the nearest markets, nearest first.
Chandigarh has its own page, about setting up for the capital's dealers and offices; this one stays with SAS Nagar's makers and software firms. The India guide covers DPDP, DLT and the rules for the whole country.
Guides for Mohali teams
Questions Mohali businesses ask
- Q1
Our machine-building unit in Mohali reminds factories about service visits six months after installation. Is that a utility template?
Yes, when the visit is part of the factory's purchase or service contract and the factory agreed to updates on that number. A service reminder with slots to choose from is a utility template at ₹0.19. A message selling an extended contract to every past buyer is marketing.
- Q2
Buyers ask our SAS Nagar engineering-goods unit for drawings before they order. Can we send PDF drawings on WhatsApp?
Yes. If the buyer wrote to you in the last 24 hours, a PDF, a photo or a price is an ordinary reply at ₹0.145. If you are writing first, send an approved template and share the drawings once they answer.
- Q3
Our Mohali software company wants its own product to send WhatsApp alerts and passcodes. Which InfiQ plan includes the API?
Growth, at ₹2,999 a month, includes the developer API: scoped keys, idempotency keys and HMAC-signed webhooks retried for 24 hours. On Lite the API is an add-on. Passcodes are authentication templates at ₹0.14 and alerts are utility at ₹0.19.
- Q4
Our engineering unit in Dera Bassi sends dealers a new price list each month in Punjabi. Is that allowed?
Yes, to dealers who agreed to receive it. A price list or a new-product note is a marketing template at ₹0.94, approved in Punjabi (pa) and any other language you send it in. Order confirmations and dispatch notices for orders a dealer placed are utility at ₹0.19.
- Q5
Our restaurant near the PCA Stadium gets a rush of booking messages on match days. Can replies go out automatically?
Yes. An InfiQ Flows chatbot can ask for the date, time and party size and confirm the table without staff typing each answer; the Growth plan includes one flow. The replies are service messages at ₹0.145, and staff can take over in the shared inbox when a guest asks something the flow cannot answer.
- Q6
We have units in Kharar and Zirakpur selling to the same dealers. Can both answer from one WhatsApp number?
Yes. The shared team inbox gives 10 users on Lite and 25 on Growth, with labels to mark which unit owns each dealer and transfers between them, so a dealer keeps one number whichever unit is supplying the order.
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]Sahibzada Ajit Singh Nagar district: official website · District Administration, SAS Nagar · read 2026-10-20
- [2]History · District Administration, SAS Nagar · read 2026-10-20
- [3]Places of interest · District Administration, SAS Nagar · read 2026-10-20
- [4]How to reach · District Administration, SAS Nagar · read 2026-10-20
- [5]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-20
- [6]Punjab: state profile (updated July 2026) · India Brand Equity Foundation · read 2026-10-20
Run Mohali's orders and alerts on WhatsApp
Start a 7-day Lite trial, no card needed, or book a demo to see the API, the shared inbox and Punjabi templates. Once Meta business verification is complete, your number is usually live in about two hours.
Route
Mohali
Official WhatsApp Business Platform
