WhatsApp Business API in Khanna, Punjab
Khanna is one of Asia's largest grain markets, and its economy runs on movement — trucks arriving at the mandi, rice and wheat consignments dispatched to buyers, and a dense web of manufacturing and trading SMEs along the GT Road corridor. That pace demands communication customers actually see. InfiQ, an official Meta Business Partner, sets up the genuine WhatsApp Business API for Khanna businesses so you can send order confirmations, payment reminders, dispatch updates, and support replies on the channel Punjabi-speaking customers open first. You get transparent ₹ pricing, GST invoicing to your Punjab entity, Punjabi and Hindi messaging, and go-live typically within 2 hours.
Local snapshot
InfiQ, an official Meta Business Partner, provisions the official WhatsApp Business API for Khanna businesses — with Punjabi and Hindi support, transparent ₹ pricing on Meta's per-message rate card (ex-GST), GST invoicing to Punjab, and go-live in roughly 2 hours.Built for how Khanna does business
Khanna's commercial identity is defined by its grain mandi — reputed among the largest in Asia — surrounded by rice shellers, flour mills, cold stores, transport and logistics operators, agri-input dealers, and a healthy base of manufacturing and trading SMEs stretching toward Ludhiana. These businesses share a common rhythm: high-volume, time-sensitive coordination with farmers, arhtiyas, buyers, drivers, and retail customers. WhatsApp is where that coordination already happens informally on personal numbers. The official WhatsApp Business API moves it onto a verified business identity with automation, delivery reporting, and multi-agent access — so a shelling unit can confirm arrivals and weighments, a dealer can push seasonal input offers, and a retailer can send order-ready and payment updates, all from one professional number instead of a staffer's personal chat.
- Grain trade and mandi ecosystem: arrival confirmations, weighment and rate updates, payment intimation to suppliers and buyers
- Rice shellers, flour mills and cold stores: dispatch and consignment tracking, invoice and GST document delivery
- Agri-input and equipment dealers: seasonal offers, restock alerts, order confirmations in Punjabi
- Manufacturing and trading SMEs: quotation follow-ups, delivery schedules, after-sales support
- Local retail and services: appointment and order reminders, catalogue sharing, feedback collection
Transparent ₹ pricing
Since 1 July 2025, WhatsApp bills per delivered message, priced by category — marketing, utility, and authentication — rather than per conversation. The old 24-hour window still exists, but only as a free service window for replying to customer-initiated chats; it is no longer a billing unit. InfiQ passes through Meta's live per-message rate card and applies its own clear platform pricing on top, all quoted in ₹ and ex-GST, so a Khanna business can forecast cost by message volume and category before a single template goes out. Plans start around ₹999 and scale up to ₹2,999 and custom Enterprise tiers, with GST invoices raised to your Punjab-registered entity for clean input-credit accounting. You choose the mix of utility notifications (dispatch, payment, order) and marketing broadcasts (offers, new stock) that fits your seasonal cycle.
- Per delivered message, priced by category (marketing / utility / authentication) — the current Meta model
- 24-hour window is a free service window for customer-initiated replies, not a billing unit
- Transparent ₹ pricing, plus InfiQ's own platform pricing (all ex-GST)
- GST invoices issued to your Punjab business for input-credit claims
Onboarding and account ownership
Getting live is a guided, four-step path and you retain full ownership throughout. First, your business is verified inside Meta Business Manager. Second, you connect your number through Meta's Embedded Signup — the WhatsApp Business Account and its BSUID (Business-Scoped User ID) stay under your control, not locked to a reseller. Third, message templates are drafted and submitted for Meta approval, which is where knowing the category rules and Punjabi wording saves rejection cycles. Fourth, you go live — typically within 2 hours end to end, including business verification. InfiQ handles the technical setup, template strategy, and green-tick display-name eligibility so your Khanna team can focus on messaging, not paperwork.
- Verify your business in Meta Business Manager
- Connect your number via Embedded Signup — you keep BSUID and account ownership
- Draft and get templates approved by category (utility, marketing, authentication)
- Go live in roughly 2 hours, with green-tick eligibility guidance
Support in Punjabi, Hindi and English
Communication only works when it lands in the customer's own language. InfiQ supports Punjabi, Hindi, and English messaging so a farmer receiving a payment intimation, a buyer confirming a consignment, or a retail customer getting an order update all read it naturally. Templates, quick replies, and automated flows can be authored in Punjabi (Gurmukhi) or Hindi, and InfiQ's India-hours support means your Khanna team gets help during the working day rather than across an inconvenient timezone. Because InfiQ is WhatsApp-first, the focus stays on doing one channel exceptionally well — deliverable templates, reliable automation, and honest reporting — rather than spreading thin across half-built channels.
Frequently asked questions
Can I get a GST invoice for my Khanna business?+
Do you support Punjabi on WhatsApp?+
How fast can a Khanna business go live?+
How does WhatsApp charge for messages now?+
Do I keep ownership of my WhatsApp Business Account?+
Is InfiQ an official Meta partner?+
What can a grain mandi or agri business use it for?+
Can I get the green tick for my business?+
Still have questions?
Book a 15-min demoBring your Khanna business onto the official WhatsApp Business API
Talk to InfiQ today and go live in 2 hours with Punjabi and Hindi support, transparent ₹ pricing, and full ownership of your WhatsApp Business Account.