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Punjab

WhatsApp Business API for Malout's machinery dealers, cotton and coaching trades

Malout's name is read as a goods outpost on the old road from Multan to Delhi. The railway made it a town a century ago; today farmers from Lambi and Gidderbaha come to its showrooms for machines and write first on WhatsApp.

State
Punjab
District
Sri Muktsar Sahib; Malout is one of its three sub-divisions[2]
Road and rail
Delhi–Fazilka national highway; Bathinda–Abohar railway line[2]
Established
Formally on 19 March 1920, after the railway of 1917–18[5]
District ODOP
Jaggery[3]

For Malout's implement and tractor-parts dealers, the ginning units of a cotton-belt town, the district's jaggery makers and the IELTS centres the district licenses: what a dealer readies before its first season on the official WhatsApp Business API, which Punjabi templates to approve, and what each message costs in rupees.

See it work

Before a Malout implement dealer's first season on the API

Malout is known for its agricultural machinery trade, and a showroom's phone rings hardest just before the crops go in. Tick off what a dealer readies so that holds, ready notices and parts replies all run from one number.

Most of a dealer's messages in the rush are replies: a farmer asks about stock or a price, and for 24 hours every answer, photo and video goes back at the service rate with no template. The ready notice and the reminder are what need approved templates, because they go after the farmer has stopped writing.

An offer on a new model to last season's buyers is marketing, and goes only to those who said yes to offers. The 24-hour service window explains which is which.

A machinery dealer's WhatsApp checklist

7/7

ticked

Required
4 / 4
Optional
3 / 3

Ready for the season

Every item ticked.

An illustrative checklist for one showroom, with no volumes. Required items are what Meta and InfiQ need before a template can go out; the rest make the season easier.

Ready for the season. 7 of 7 ticked.

Market brief

Malout in six lines

From the Sri Muktsar Sahib district administration, Invest India's ODOP list and IBEF's Punjab profile; the town's early history is general background from Wikipedia.

  1. 01

    Sri Muktsar Sahib district has three sub-divisions, Sri Muktsar Sahib, Malout and Gidderbaha; Malout is the headquarters of its sub-division and of a block, and the Lambi sub-tehsil falls within it.[2]

  2. 02

    The district places Malout on the Delhi–Fazilka national highway and the Bathinda–Abohar railway line.[2]

  3. 03

    The name is read as 'Mal', goods, and 'out', outpost, for a trading post on the old route between Multan and Delhi; the railway line of 1917–18 brought the town together, and it was formally established on 19 March 1920.[5]

  4. 04

    Early settlers of the Godara family gave land near the station for government schools and a hospital; the town lies in southern Punjab's cotton belt and is known for cotton and its agricultural machinery trade.[5]

  5. 05

    Invest India's ODOP list names jaggery for Sri Muktsar Sahib district; IBEF lists tractors and auto components, light engineering and yarn among Punjab's key industries.[3],[4]

  6. 06

    The district administration licenses IELTS centres and publishes orders about them, including one concerning a centre in Malout.[1]

Who in Malout writes first, and who answers

Five businesses in a cotton-belt market town on the highway.

Implement and tractor-parts dealers

The town is known for its agricultural machinery trade, and Punjab counts tractors and auto components among its key industries.[5],[4]

  • Stock and price replies with photos
  • Machine-ready notices
  • Parts dispatch and payment reminders

Ginning units and cotton traders

Malout sits in the cotton belt, with a ginning and pressing factory in its history.[5]

  • Rate answers in reply
  • Lot and lorry dispatch notes
  • Payment receipts

Jaggery makers

Jaggery is the district's ODOP product, sold to shops and families who reorder through the winter.[3]

  • Orders taken in reply
  • Order-ready and dispatch notes
  • Offers to buyers who opted in

IELTS and coaching centres

The district licenses IELTS centres, including in Malout, and students write in about batches and test dates.[1]

  • Batch and fee answers
  • Class timing notices to enrolled students
  • Fee-due reminders

Highway shops and transporters

The Delhi–Fazilka highway and the Bathinda–Abohar line run through Malout.[2]

  • Booking and loading confirmations
  • Arrival notes
  • Replies about timings

Language

One 'machine ready' note in Punjabi, Hindi and English

Punjabi for the district's farmers, Hindi for buyers who come from across the Haryana and Rajasthan borders, and English for invoices and students' paperwork.

Each language is a separate template under the same name, and each must be approved by Meta before it is sent. Replies inside the 24-hour window need no template, so staff answer in whatever a farmer writes; InfiQ's own support works in English and Hindi.

Template language

Prices in ₹, with USD and EUR

What a Malout showroom's season costs to message

A plan from ₹999 a month, then each delivered message at the India rate: ₹0.145 for every reply to a farmer or student, ₹0.19 for a machine-ready notice, dispatch note or fee reminder, ₹0.94 for an offer to opted-in customers and ₹0.14 for a passcode.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ $10.51 USD

₹833 / month, billed yearly≈ $8.76 USD

Growth

₹2,999 / month≈ $31.55 USD

₹2,499 / month, billed yearly≈ $26.29 USD

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Malout · India

InfiQ per-message rates for Malout in rupees and USD
Category₹ INRUSD
Marketing₹0.9435$0.0099
Utility₹0.1941$0.0020
Authentication₹0.1402$0.0015
Service₹0.1450$0.0015
Per-message rates for all 47 markets, in ₹ and USD
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina$0.0572₹5.4352$0.0241₹2.2874$0.0241₹2.2874$0.0241₹2.2874
Bangladesh$0.0678₹6.4397$0.0034₹0.3254$0.0034₹0.3254$0.0034₹0.3254
Brazil$0.0578₹5.4970$0.0063₹0.5981$0.0063₹0.5981$0.0063₹0.5981
Chile$0.0822₹7.8162$0.0185₹1.7585$0.0185₹1.7585$0.0185₹1.7585
Colombia$0.0116₹1.0993$0.0007₹0.0706$0.0007₹0.0706$0.0007₹0.0706
Egypt$0.0596₹5.6629$0.0033₹0.3167$0.0033₹0.3167$0.0033₹0.3167
France$0.0795₹7.5588$0.0278₹2.6393$0.0278₹2.6393$0.0278₹2.6393
Germany$0.126₹12.0088$0.0509₹4.8386$0.0509₹4.8386$0.0509₹4.8386
Hong Kong$0.0678₹6.4397$0.0241₹2.2867$0.0241₹2.2867$0.0241₹2.2867
Hungary$0.0795₹7.5596$0.0323₹3.0700$0.0323₹3.0700$0.0323₹3.0700
India$0.0099₹0.9435$0.0020₹0.1941$0.0015₹0.1402$0.0015₹0.1450
Indonesia$0.0380₹3.6133$0.0231₹2.1979$0.0231₹2.1979$0.0231₹2.1979
Iraq$0.0316₹2.9992$0.0073₹0.6943$0.0073₹0.6943$0.0073₹0.6943
Israel$0.0327₹3.1045$0.0049₹0.4662$0.0049₹0.4662$0.0049₹0.4662
Italy$0.0735₹6.9847$0.0277₹2.6369$0.0277₹2.6369$0.0277₹2.6369
Kazakhstan$0.0559₹5.3098$0.0166₹1.5824$0.0166₹1.5824$0.0166₹1.5824
Kuwait$0.0733₹6.9671$0.0407₹3.8671$0.0407₹3.8671$0.0407₹3.8671
Malaysia$0.0796₹7.5644$0.0130₹1.2314$0.0130₹1.2314$0.0130₹1.2314
Mexico$0.0367₹3.4877$0.0079₹0.7471$0.0079₹0.7471$0.0079₹0.7471
Morocco$0.0383₹3.6425$0.0213₹2.0218$0.0213₹2.0218$0.0213₹2.0218
Netherlands$0.148₹14.0494$0.0463₹4.3987$0.0463₹4.3987$0.0463₹4.3987
Nepal$0.0678₹6.4397$0.0031₹0.2990$0.0031₹0.2990$0.0031₹0.2990
Nigeria$0.0478₹4.5421$0.0062₹0.5898$0.0062₹0.5898$0.0062₹0.5898
Oman$0.0316₹2.9992$0.0228₹2.1709$0.0228₹2.1709$0.0228₹2.1709
Pakistan$0.0438₹4.1620$0.0139₹1.3200$0.0139₹1.3200$0.0139₹1.3200
Peru$0.0651₹6.1843$0.0278₹2.6392$0.0278₹2.6392$0.0278₹2.6392
Poland$0.0338₹3.2105$0.0113₹1.0702$0.0113₹1.0702$0.0113₹1.0702
Qatar$0.0316₹2.9992$0.0111₹1.0547$0.0111₹1.0547$0.0111₹1.0547
Romania$0.0795₹7.5596$0.0268₹2.5436$0.0268₹2.5436$0.0268₹2.5436
Russia$0.0742₹7.0520$0.0370₹3.5173$0.0370₹3.5173$0.0370₹3.5173
Saudi Arabia$0.0532₹5.0537$0.0099₹0.9401$0.0099₹0.9401$0.0099₹0.9401
Singapore$0.0678₹6.4397$0.0148₹1.4072$0.0148₹1.4072$0.0148₹1.4072
South Africa$0.0351₹3.3385$0.0088₹0.8369$0.0088₹0.8369$0.0088₹0.8369
Spain$0.0654₹6.2161$0.0185₹1.7578$0.0185₹1.7578$0.0185₹1.7578
Sri Lanka$0.0678₹6.4397$0.0019₹0.1759$0.0019₹0.1759$0.0019₹0.1759
Turkey$0.0101₹0.9587$0.0008₹0.0792$0.0008₹0.0792$0.0008₹0.0792
Ukraine$0.0795₹7.5596$0.0275₹2.6138$0.0275₹2.6138$0.0275₹2.6138
United Arab Emirates$0.0532₹5.0537$0.0145₹1.3811$0.0145₹1.3811$0.0145₹1.3811
United Kingdom$0.0587₹5.5795$0.0204₹1.9346$0.0204₹1.9346$0.0204₹1.9346
North America$0.0231₹2.1976$0.0031₹0.2989$0.0031₹0.2989$0.0031₹0.2989
Rest of Africa$0.0208₹1.9796$0.0037₹0.3516$0.0037₹0.3516$0.0037₹0.3516
Rest of Asia Pacific$0.0779₹7.4057$0.0105₹0.9938$0.0105₹0.9938$0.0105₹0.9938
Rest of Central & Eastern Europe$0.0795₹7.5596$0.0196₹1.8595$0.0196₹1.8595$0.0196₹1.8595
Rest of Latin America$0.0684₹6.5048$0.0105₹0.9934$0.0105₹0.9934$0.0105₹0.9934
Rest of Middle East$0.0363₹3.4490$0.0084₹0.7998$0.0084₹0.7998$0.0084₹0.7998
Rest of Western Europe$0.0548₹5.2054$0.0158₹1.5019$0.0158₹1.5019$0.0158₹1.5019
Other$0.0559₹5.3098$0.0071₹0.6769$0.0071₹0.6769$0.0071₹0.6769
Currency converter

$10.51 USD

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A farmer from Sirsa or Sri Ganganagar on an Indian number costs the same India rate as one from Lambi. Invoices are in rupees and carry your Punjab GSTIN.

Work out your own monthly cost by message type.

Calculate your exact cost

On InfiQ

What a Malout business runs on InfiQ

Matched to the checklist above.

  • WhatsApp Coexistence

    Keep using the WhatsApp Business app on the same number while the API runs alongside it, within Meta's coexistence limits.

    The counter phone keeps the WhatsApp Business app on the showroom's number while the API sends ready notices and reminders alongside it.

  • Shared team inbox

    One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.

    Sales, parts and the workshop answer one number, with transfers and notes, so a farmer's stock question and his service query reach different desks.

  • Consent records and opt-out enforcement

    Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.

    Each farmer's or student's yes is stored with its date and source, and STOP replies are enforced before any season offer or new-batch message goes out.

  • Busy accounting integration

    A native integration with Busy accounting software: 25 document types and automatic payment reminders on WhatsApp, with no integration fee.

    A parts dealer or ginning unit billing in Busy sends invoices and automatic payment reminders on WhatsApp through the native integration.

Nearby

City pages near Malout

Neighbouring markets in the Malwa and along the Rajasthan border.

Muktsar, the district headquarters, has its own page about its mela, juttis and jaggery; this one stays with Malout's showrooms, cotton and coaching centres. The India guide covers DPDP, DLT and the rules for the whole country.

Questions Malout businesses ask

Farmers from Lambi ask our Malout implement showroom to hold a machine until they can come in. How do we confirm the hold later?
While the farmer is writing, your answers, photos and price are replies at ₹0.145 each. The confirmation you send days later, after the window has closed, is an approved utility template at ₹0.19 with his name, the machine and the date, sent because he asked you to hold it.
Our ginning unit in Malout sends cotton lots by lorry to spinning mills. Can one dispatch note carry the lot number and the lorry?
Yes. A dispatch note for an order the mill placed is a utility template at ₹0.19, with the lot, weight, lorry number and bilty as variables. If the mill's buyer replies with a question, your answers for 24 hours are service replies with no template.
Students at our IELTS centre in Malout need class timings and reminders about their test dates. Are those marketing messages?
No. Notices to enrolled students about their own classes and tests are utility templates at ₹0.19. A message inviting past enquirers to join a new batch is marketing at ₹0.94, and goes only to those who agreed to receive offers.
Our jaggery unit near Malout sells the district's ODOP product to shops across the Rajasthan border. Can our templates be in Hindi?
Yes. Hindi (hi) is a Meta template language, so keep a Hindi version of each order and dispatch template beside the Punjabi (pa) one. A shop on an Indian number costs the India rate in any state: ₹0.19 for a dispatch note.
Our tractor-parts shop on the Delhi–Fazilka highway at Malout already uses the WhatsApp Business app. Do we have to give it up for the API?
No. With WhatsApp Coexistence the app keeps working on the same number while InfiQ runs the API alongside it, within Meta's coexistence limits, so the counter can keep chatting while invoices and reminders go out as templates.
Sales and the workshop at our Malout dealership both answer farmers from Gidderbaha and Lambi. Can they share one number without crossing chats?
Yes. InfiQ's shared inbox gives 10 users on Lite and 25 on Growth one WhatsApp number, with labels, transfers and private notes, so a price question goes to sales and a breakdown photo goes to the workshop.

Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]Sri Muktsar Sahib district: official website (orders on IELTS centre licences) · District Administration, Sri Muktsar Sahib · read 2026-10-21
  2. [2]Subdivision and blocks · District Administration, Sri Muktsar Sahib · read 2026-10-21
  3. [3]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-21
  4. [4]Punjab: state profile (updated July 2026) · India Brand Equity Foundation · read 2026-10-21
  5. [5]Malout (general history only) · Wikipedia · read 2026-10-21
  6. [6]WhatsApp Business Platform: pricing · Meta for Developers · read 2026-10-21
  7. [7]WhatsApp Business Management API: message templates · Meta for Developers · read 2026-10-21

Run Malout's next season from your showroom's number

Start a 7-day Lite trial, no card needed, or book a demo of the shared inbox, coexistence and Punjabi templates. Once Meta business verification is complete, your number is usually live in about two hours.