Punjab
WhatsApp Business API for Kotkapura's workshops, basmati trade and market
Kapura built his fort here in 1661, and the town kept his name. Today farmers from the villages around it book machines, sell basmati and shop in Shastri Market, and most of that starts with a message.
A Kotkapura business
- Sat Sri Akal. Is the seed drill we booked ready? We can come from the village on Thursday.
- Sat Sri Akal ji. Yes, it is ready. Here is a photo. Shall we keep it for Thursday morning?
- Yes, morning. Please also send the receipt for the advance.
- Sent. Your booking number is on it. See you at the workshop on Thursday.
For Kotkapura's agriculture-implement workshops and the farmers who book their machines, the basmati growers and traders of Faridkot district, the shops of Shastri Market and the town's dhodha makers: how a booking runs on the official WhatsApp Business API, which messages need Punjabi templates, and what each costs.
See it work
A farmer books a seed drill, from the first message to the service reminder
Agriculture implements are one of Faridkot's ODOP products, and Kotkapura's workshops sell them to farmers from the surrounding villages. Step through one booking to see which messages are replies and which are templates the workshop sends on its own.
Everything the farmer starts is a conversation: the price, the photos and the delivery day are replies. The workshop's own messages, the receipt, the ready notice and the reminder before the next season, go as approved utility templates, and can be sent by the billing system rather than typed.
The 24-hour service window explains when a reply needs no template.
One machine booking, step by step
- FarmerVillage near Kotkapura
- Implements workshopShared inbox
- Billing systemOver the API
Step 8 of 8Async
Billing systemFarmer
Next season: service and spares reminder
Utility template
- Request — solid arrow — a call that expects an answer
- Response — dashed arrow — the answer coming back
- Event — dotted arrow — something happened and is pushed out
- Async — double head — fire-and-forget, nobody waits
Step 8 of 8: Billing system to Farmer — Next season: service and spares reminder. Utility template
Kotkapura in six lines
From the Faridkot district pages, Invest India's ODOP list and IBEF's Punjab profile; the history, rail and market lines are general background from Wikipedia.
Faridkot district has three tehsils, Faridkot, Kotkapura and Jaitu; Kotkapura tehsil has two kanungo circles, Kotkapura and Panjgrain Kalan, with 23 patwar circles between them.[1]
The district page notes that Faridkot, Kotkapura and Jaitu are linked by railway stations as well as by road.[2]
Invest India's One District One Product list names basmati rice as Faridkot's primary product and agriculture implements as its secondary one.[3]
IBEF counts agro-based industries and tractors among Punjab's key industries, and rice and cotton yarn among its main exports.[4]
The name means Kapura's fort, after Kapura, who founded the town in 1661; Kotkapura Junction connects to Bathinda, Ferozepur, Fazilka and Muktsar.[5]
Shastri Market is the town's large bazaar, and Kotkapura is known for its dhodha sweet and its cotton market.[5]
Industries
Who in Kotkapura takes orders on WhatsApp
Four kinds of business in the town and its tehsil.
- 01
Agriculture-implement workshops
Faridkot's secondary ODOP product. Farmers want photos, a quote and a ready date before the season, then spares and service later.[3]
On WhatsApp: Photos and quotes in reply · Advance receipts and ready notices · Service reminders before the next season
- 02
- 03
Shastri Market shops
Cloth, hardware, wedding and household shops in the town's big bazaar serve families from the villages around it.[5]
On WhatsApp: Photos of stock in reply · Order-ready notices · Festival offers to opted-in customers
- 04
Sweet makers and food shops
The town's dhodha travels with visitors and relatives, and orders for weddings and festivals come in by phone.[5]
On WhatsApp: Box sizes and prices in reply · Order confirmations · Parcel and pickup notices
Language
Punjabi first, with Hindi and English
Most farmers and families in Faridkot district read Gurmukhi, so the ready notice and receipt are best approved in Punjabi, with Hindi for buyers and drivers from other states and English for invoices.
Each language version is reviewed by Meta separately. Inside the 24-hour window staff can reply in whatever a farmer writes. InfiQ's own support works in English and Hindi.
Template language
Punjabi template (pa). Example text written for this page; your own templates go through Meta’s review.
Prices in ₹, with USD and EUR
What a season of bookings costs a Kotkapura workshop
A plan from ₹999 a month, then each delivered message at the India rate: ₹0.145 for every reply to a farmer's question, ₹0.19 for a receipt, ready notice or service reminder, ₹0.94 for a pre-season offer to opted-in farmers and ₹0.14 for a passcode.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $10.51 USD
₹833 / month, billed yearly≈ $8.76 USD
Everything a growing business needs to run WhatsApp properly.
Growth
₹2,999 / month≈ $31.55 USD
₹2,499 / month, billed yearly≈ $26.29 USD
Lite, plus the API, automation and team scale serious senders need.
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Kotkapura · India
| Category | ₹ INR | USD |
|---|---|---|
| Marketing | ₹0.9435 | $0.0099 |
| Utility | ₹0.1941 | $0.0020 |
| Authentication | ₹0.1402 | $0.0015 |
| Service | ₹0.1450 | $0.0015 |
Per-message rates for all 47 markets, in ₹ and USD
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0572₹5.4352 | $0.0241₹2.2874 | $0.0241₹2.2874 | $0.0241₹2.2874 |
| Bangladesh | $0.0678₹6.4397 | $0.0034₹0.3254 | $0.0034₹0.3254 | $0.0034₹0.3254 |
| Brazil | $0.0578₹5.4970 | $0.0063₹0.5981 | $0.0063₹0.5981 | $0.0063₹0.5981 |
| Chile | $0.0822₹7.8162 | $0.0185₹1.7585 | $0.0185₹1.7585 | $0.0185₹1.7585 |
| Colombia | $0.0116₹1.0993 | $0.0007₹0.0706 | $0.0007₹0.0706 | $0.0007₹0.0706 |
| Egypt | $0.0596₹5.6629 | $0.0033₹0.3167 | $0.0033₹0.3167 | $0.0033₹0.3167 |
| France | $0.0795₹7.5588 | $0.0278₹2.6393 | $0.0278₹2.6393 | $0.0278₹2.6393 |
| Germany | $0.126₹12.0088 | $0.0509₹4.8386 | $0.0509₹4.8386 | $0.0509₹4.8386 |
| Hong Kong | $0.0678₹6.4397 | $0.0241₹2.2867 | $0.0241₹2.2867 | $0.0241₹2.2867 |
| Hungary | $0.0795₹7.5596 | $0.0323₹3.0700 | $0.0323₹3.0700 | $0.0323₹3.0700 |
| India | $0.0099₹0.9435 | $0.0020₹0.1941 | $0.0015₹0.1402 | $0.0015₹0.1450 |
| Indonesia | $0.0380₹3.6133 | $0.0231₹2.1979 | $0.0231₹2.1979 | $0.0231₹2.1979 |
| Iraq | $0.0316₹2.9992 | $0.0073₹0.6943 | $0.0073₹0.6943 | $0.0073₹0.6943 |
| Israel | $0.0327₹3.1045 | $0.0049₹0.4662 | $0.0049₹0.4662 | $0.0049₹0.4662 |
| Italy | $0.0735₹6.9847 | $0.0277₹2.6369 | $0.0277₹2.6369 | $0.0277₹2.6369 |
| Kazakhstan | $0.0559₹5.3098 | $0.0166₹1.5824 | $0.0166₹1.5824 | $0.0166₹1.5824 |
| Kuwait | $0.0733₹6.9671 | $0.0407₹3.8671 | $0.0407₹3.8671 | $0.0407₹3.8671 |
| Malaysia | $0.0796₹7.5644 | $0.0130₹1.2314 | $0.0130₹1.2314 | $0.0130₹1.2314 |
| Mexico | $0.0367₹3.4877 | $0.0079₹0.7471 | $0.0079₹0.7471 | $0.0079₹0.7471 |
| Morocco | $0.0383₹3.6425 | $0.0213₹2.0218 | $0.0213₹2.0218 | $0.0213₹2.0218 |
| Netherlands | $0.148₹14.0494 | $0.0463₹4.3987 | $0.0463₹4.3987 | $0.0463₹4.3987 |
| Nepal | $0.0678₹6.4397 | $0.0031₹0.2990 | $0.0031₹0.2990 | $0.0031₹0.2990 |
| Nigeria | $0.0478₹4.5421 | $0.0062₹0.5898 | $0.0062₹0.5898 | $0.0062₹0.5898 |
| Oman | $0.0316₹2.9992 | $0.0228₹2.1709 | $0.0228₹2.1709 | $0.0228₹2.1709 |
| Pakistan | $0.0438₹4.1620 | $0.0139₹1.3200 | $0.0139₹1.3200 | $0.0139₹1.3200 |
| Peru | $0.0651₹6.1843 | $0.0278₹2.6392 | $0.0278₹2.6392 | $0.0278₹2.6392 |
| Poland | $0.0338₹3.2105 | $0.0113₹1.0702 | $0.0113₹1.0702 | $0.0113₹1.0702 |
| Qatar | $0.0316₹2.9992 | $0.0111₹1.0547 | $0.0111₹1.0547 | $0.0111₹1.0547 |
| Romania | $0.0795₹7.5596 | $0.0268₹2.5436 | $0.0268₹2.5436 | $0.0268₹2.5436 |
| Russia | $0.0742₹7.0520 | $0.0370₹3.5173 | $0.0370₹3.5173 | $0.0370₹3.5173 |
| Saudi Arabia | $0.0532₹5.0537 | $0.0099₹0.9401 | $0.0099₹0.9401 | $0.0099₹0.9401 |
| Singapore | $0.0678₹6.4397 | $0.0148₹1.4072 | $0.0148₹1.4072 | $0.0148₹1.4072 |
| South Africa | $0.0351₹3.3385 | $0.0088₹0.8369 | $0.0088₹0.8369 | $0.0088₹0.8369 |
| Spain | $0.0654₹6.2161 | $0.0185₹1.7578 | $0.0185₹1.7578 | $0.0185₹1.7578 |
| Sri Lanka | $0.0678₹6.4397 | $0.0019₹0.1759 | $0.0019₹0.1759 | $0.0019₹0.1759 |
| Turkey | $0.0101₹0.9587 | $0.0008₹0.0792 | $0.0008₹0.0792 | $0.0008₹0.0792 |
| Ukraine | $0.0795₹7.5596 | $0.0275₹2.6138 | $0.0275₹2.6138 | $0.0275₹2.6138 |
| United Arab Emirates | $0.0532₹5.0537 | $0.0145₹1.3811 | $0.0145₹1.3811 | $0.0145₹1.3811 |
| United Kingdom | $0.0587₹5.5795 | $0.0204₹1.9346 | $0.0204₹1.9346 | $0.0204₹1.9346 |
| North America | $0.0231₹2.1976 | $0.0031₹0.2989 | $0.0031₹0.2989 | $0.0031₹0.2989 |
| Rest of Africa | $0.0208₹1.9796 | $0.0037₹0.3516 | $0.0037₹0.3516 | $0.0037₹0.3516 |
| Rest of Asia Pacific | $0.0779₹7.4057 | $0.0105₹0.9938 | $0.0105₹0.9938 | $0.0105₹0.9938 |
| Rest of Central & Eastern Europe | $0.0795₹7.5596 | $0.0196₹1.8595 | $0.0196₹1.8595 | $0.0196₹1.8595 |
| Rest of Latin America | $0.0684₹6.5048 | $0.0105₹0.9934 | $0.0105₹0.9934 | $0.0105₹0.9934 |
| Rest of Middle East | $0.0363₹3.4490 | $0.0084₹0.7998 | $0.0084₹0.7998 | $0.0084₹0.7998 |
| Rest of Western Europe | $0.0548₹5.2054 | $0.0158₹1.5019 | $0.0158₹1.5019 | $0.0158₹1.5019 |
| Other | $0.0559₹5.3098 | $0.0071₹0.6769 | $0.0071₹0.6769 | $0.0071₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A Punjabi template costs the same as an English one; the category sets the price. Invoices are in rupees and carry your Punjab GSTIN.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What a Kotkapura business runs on InfiQ
Matched to the booking above.
Busy accounting integration
A native integration with Busy accounting software: 25 document types and automatic payment reminders on WhatsApp, with no integration fee.
A workshop or trader billing in Busy can send invoices and payment reminders on WhatsApp through InfiQ's native integration, with no integration fee.
Learn moreTemplate manager and library
Approve the receipt, the ready notice and the service reminder in Punjabi, Hindi and English once, and use them every season.
Shared team inbox
The counter, the workshop floor and the owner answer one number together, so a farmer's question about delivery reaches whoever knows the machine.
WhatsApp Coexistence
A Shastri Market shop that already uses the WhatsApp Business app can keep it on the same number while the API sends its templates.
Nearby
City pages near Kotkapura
Neighbouring markets in the Malwa belt of Punjab.
Muktsar has its own page, about juttis and the Maghi Mela, and Abohar and Fazilka have theirs; this one stays with Kotkapura's workshops, basmati and bazaar. The India guide covers DPDP, DLT and the rules for the whole country.
Guides for Kotkapura teams
Questions Kotkapura businesses ask
Question: Farmers ask our Kotkapura implements workshop for seed-drill prices before sowing. Do our answers need templates?
Answer: No. When the farmer writes first, the photos, model list and quote are replies at ₹0.145 each for 24 hours, and each new message restarts the window. The ready notice you send days later is a utility template at ₹0.19.
Question: We buy basmati from growers around Faridkot and Kotkapura. Can lot and payment confirmations go out on WhatsApp?
Answer: Yes. A weighment or lot confirmation and a payment receipt about a sale the grower made are utility templates at ₹0.19 each. Approve them in Punjabi so growers can read them, and send them from your billing system over InfiQ's API if you prefer.
Question: Our Shastri Market cloth shop already uses the WhatsApp Business app. Do we have to give it up for the API?
Answer: Not necessarily. With WhatsApp Coexistence, within Meta's limits, the app keeps working on the same number while InfiQ sends approved templates such as order-ready notices. Replies to customers who write to you cost ₹0.145 each.
Question: Relatives order dhodha from our Kotkapura sweet shop for weddings. Can we confirm orders and pickup times on WhatsApp?
Answer: Yes. Box sizes and prices sent after the family writes are replies at ₹0.145 each. A confirmation sent later, and a reminder on the pickup day, are utility templates at ₹0.19. Festival offers need the customer's opt-in and a marketing template at ₹0.94.
Question: Our Kotkapura workshop wants to remind last season's buyers to service their machines. Is that a utility or a marketing message?
Answer: A reminder about servicing a machine the farmer bought from you is utility, at ₹0.19. If the same message promotes new models or a discount, Meta treats it as marketing at ₹0.94, and it should go only to farmers who opted in.
Question: Millers from Haryana and Rajasthan buy basmati through our Kotkapura commission shop. Do Hindi messages cost more than Punjabi ones?
Answer: No. Price follows the message category and the recipient's country code, not the language. Hindi (hi) and Punjabi (pa) templates to Indian numbers are billed at the same India rate, shown on the pricing page.
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]District at a glance · District Administration, Faridkot · read 2026-10-21
- [2]About district · District Administration, Faridkot · read 2026-10-21
- [3]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-20
- [4]Punjab: state profile (updated July 2026) · India Brand Equity Foundation · read 2026-10-20
- [5]Kotkapura (general history only) · Wikipedia · read 2026-10-21
Book Kotkapura's machines and lots on one number
Start a 7-day Lite trial, no card needed, or book a demo of Punjabi templates, the shared inbox and the Busy integration. Once Meta business verification is complete, your number is usually live in about two hours.
