WhatsApp Business API for Karaikudi's tile sellers, heritage stays and labs
Sivaganga district's one corporation and the main town of Chettinad, where mansion-lined streets, hand-made tiles and an electrochemistry institute share a postcode. For a business whose customers write from another city or from abroad, the first reply has to carry everything.
For Karaikudi's Athangudi tile showrooms, Chettinad heritage stays and tour cars, its caterers, and the firms that work with CSIR-CECRI: how the 24-hour reply window shapes a conversation with an architect or a guest, which templates to write in Tamil and English, and what each message costs in rupees.
See it work
An architect's tile enquiry, against the 24-hour clock
An architect in Chennai asks a Karaikudi showroom about Athangudi tiles for a house. Drag the clock to see what the showroom can send, and when it needs an approved template.
Customers of a Karaikudi business are often a long way off: an architect in another city, a family planning a Chettinad trip, a lab buying from a supplier near CECRI. They write once, read the reply later and come back days after. The 24-hour window rewards answering everything they might ask in that first exchange.
When the architect confirms an order, the confirmation and the dispatch date go as utility templates, because tiles made by hand take time. The 24-hour service window sets out the rule in full.
One Athangudi tile enquiry on WhatsApp
Time since it opened
28h 48m
28h 48m in: window closed. Only an approved template reaches the architect.
Karaikudi, from the district's and CECRI's own pages
What Sivaganga district, CSIR-CECRI and Invest India record about the town and the country around it.
Sivaganga district was carved out of the composite Ramnad district in 1984 and has functioned since 15 March 1985. It covers 4,189 sq km in nine taluks, Karaikudi among them.[1]
Karaikudi is the district's one corporation, beside three municipalities (Sivagangai, Devakottai and Manamadurai) and eleven town panchayats.[1]
The district calls the Chettinad houses of Karaikudi, Pallathur, Athangudi and Kothamangalam the most lavish, and the Aayiram Jannal Veedu a famous landmark of Karaikudi town.[2]
Chettinad Palace, 10 km from Karaikudi, dates from 1912; Kanadukathan, whose houses have doors that resemble temple gateways, is very close to the town.[2]
Athangudi, 24 km from Karaikudi, is known across the country for hand-made tiles made only there.[2]
CSIR-CECRI in Karaikudi works in six research groups, from corrosion protection and electroplating to power sources, and runs an NABL-accredited battery test facility and training courses for industry.[4]
CECRI's director writes that more than twenty of the institute's technologies have been commercialised.[4]
Invest India's One District One Product list names coir products and miniature cucumber for Sivagangai district.[5]
Karaikudi (KKDI) is one of the district's important railway stations; Madurai airport is 43 km from Sivaganga town.[3]
Industries
Who in Karaikudi answers customers far away
Five trades the district's pages point to, and what each sends.
- 01
Athangudi tile showrooms and makers
Architects and home builders choose patterns from photos and wait while tiles are made by hand, so the order lives on dates and dispatches.[2]
On WhatsApp: Pattern photos and quotes · Order confirmation with the making time · Dispatch note with LR number
- 02
Heritage stays and tour cars
Guests come for the mansions, the palace and Kanadukathan, and book rooms and day tours before they arrive.[2]
On WhatsApp: Booking confirmation with directions · Driver and pickup details the evening before · Check-out and feedback notes
- 03
Chettinad kitchens and caterers
The district describes the local food as cooked in the Chettinad style with plenty of herbs and spices; caterers take family orders well ahead.[2]
On WhatsApp: Menu confirmations · Advance and balance reminders · Event-day timings
- 04
Firms working with CECRI
Battery, plating and corrosion businesses that test, train or license with the institute deal with customers who want reports in writing.[4]
On WhatsApp: Test-report PDFs · Training-batch reminders · Order and dispatch updates
- 05
Coir units and cucumber growers
The district's listed products travel to buyers outside it, who want lot and dispatch details before goods arrive.[5]
On WhatsApp: Lot and grade confirmation · Dispatch notes · Payment reminders
Tamil at home, English for most visitors
Each template is approved once per language. Karaikudi's mix of local buyers and visitors usually needs two, sometimes three.
A guest abroad receives the same English template; only the per-message rate changes, set by their country code. Inside the 24-hour window your staff can reply in any language they write. InfiQ's own support team works in English and Hindi.
| Language | Meta code | Use it for |
|---|---|---|
| Tamil | ta | Local customers, families planning functions, tile makers and growers |
| English (India) | en_IN | Architects, labs, tourists from other states and buyers' agents |
| Hindi | hi | Tour groups and buyers from northern states |
Prices in ₹, with USD and EUR
What a Karaikudi business pays
Plans from ₹999 a month, plus each delivered message at the India rate: ₹0.19 for an order confirmation or pickup note, ₹0.94 for a festive-season offer, ₹0.14 for a login code and ₹0.145 for a typed reply.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $10.51 USD
₹833 / month, billed yearly≈ $8.76 USD
Growth
₹2,999 / month≈ $31.55 USD
₹2,499 / month, billed yearly≈ $26.29 USD
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Karaikudi · India
| Category | ₹ INR | USD |
|---|---|---|
| Marketing | ₹0.9435 | $0.0099 |
| Utility | ₹0.1941 | $0.0020 |
| Authentication | ₹0.1402 | $0.0015 |
| Service | ₹0.1450 | $0.0015 |
Per-message rates for all 47 markets, in ₹ and USD
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0572₹5.4352 | $0.0241₹2.2874 | $0.0241₹2.2874 | $0.0241₹2.2874 |
| Bangladesh | $0.0678₹6.4397 | $0.0034₹0.3254 | $0.0034₹0.3254 | $0.0034₹0.3254 |
| Brazil | $0.0578₹5.4970 | $0.0063₹0.5981 | $0.0063₹0.5981 | $0.0063₹0.5981 |
| Chile | $0.0822₹7.8162 | $0.0185₹1.7585 | $0.0185₹1.7585 | $0.0185₹1.7585 |
| Colombia | $0.0116₹1.0993 | $0.0007₹0.0706 | $0.0007₹0.0706 | $0.0007₹0.0706 |
| Egypt | $0.0596₹5.6629 | $0.0033₹0.3167 | $0.0033₹0.3167 | $0.0033₹0.3167 |
| France | $0.0795₹7.5588 | $0.0278₹2.6393 | $0.0278₹2.6393 | $0.0278₹2.6393 |
| Germany | $0.126₹12.0088 | $0.0509₹4.8386 | $0.0509₹4.8386 | $0.0509₹4.8386 |
| Hong Kong | $0.0678₹6.4397 | $0.0241₹2.2867 | $0.0241₹2.2867 | $0.0241₹2.2867 |
| Hungary | $0.0795₹7.5596 | $0.0323₹3.0700 | $0.0323₹3.0700 | $0.0323₹3.0700 |
| India | $0.0099₹0.9435 | $0.0020₹0.1941 | $0.0015₹0.1402 | $0.0015₹0.1450 |
| Indonesia | $0.0380₹3.6133 | $0.0231₹2.1979 | $0.0231₹2.1979 | $0.0231₹2.1979 |
| Iraq | $0.0316₹2.9992 | $0.0073₹0.6943 | $0.0073₹0.6943 | $0.0073₹0.6943 |
| Israel | $0.0327₹3.1045 | $0.0049₹0.4662 | $0.0049₹0.4662 | $0.0049₹0.4662 |
| Italy | $0.0735₹6.9847 | $0.0277₹2.6369 | $0.0277₹2.6369 | $0.0277₹2.6369 |
| Kazakhstan | $0.0559₹5.3098 | $0.0166₹1.5824 | $0.0166₹1.5824 | $0.0166₹1.5824 |
| Kuwait | $0.0733₹6.9671 | $0.0407₹3.8671 | $0.0407₹3.8671 | $0.0407₹3.8671 |
| Malaysia | $0.0796₹7.5644 | $0.0130₹1.2314 | $0.0130₹1.2314 | $0.0130₹1.2314 |
| Mexico | $0.0367₹3.4877 | $0.0079₹0.7471 | $0.0079₹0.7471 | $0.0079₹0.7471 |
| Morocco | $0.0383₹3.6425 | $0.0213₹2.0218 | $0.0213₹2.0218 | $0.0213₹2.0218 |
| Netherlands | $0.148₹14.0494 | $0.0463₹4.3987 | $0.0463₹4.3987 | $0.0463₹4.3987 |
| Nepal | $0.0678₹6.4397 | $0.0031₹0.2990 | $0.0031₹0.2990 | $0.0031₹0.2990 |
| Nigeria | $0.0478₹4.5421 | $0.0062₹0.5898 | $0.0062₹0.5898 | $0.0062₹0.5898 |
| Oman | $0.0316₹2.9992 | $0.0228₹2.1709 | $0.0228₹2.1709 | $0.0228₹2.1709 |
| Pakistan | $0.0438₹4.1620 | $0.0139₹1.3200 | $0.0139₹1.3200 | $0.0139₹1.3200 |
| Peru | $0.0651₹6.1843 | $0.0278₹2.6392 | $0.0278₹2.6392 | $0.0278₹2.6392 |
| Poland | $0.0338₹3.2105 | $0.0113₹1.0702 | $0.0113₹1.0702 | $0.0113₹1.0702 |
| Qatar | $0.0316₹2.9992 | $0.0111₹1.0547 | $0.0111₹1.0547 | $0.0111₹1.0547 |
| Romania | $0.0795₹7.5596 | $0.0268₹2.5436 | $0.0268₹2.5436 | $0.0268₹2.5436 |
| Russia | $0.0742₹7.0520 | $0.0370₹3.5173 | $0.0370₹3.5173 | $0.0370₹3.5173 |
| Saudi Arabia | $0.0532₹5.0537 | $0.0099₹0.9401 | $0.0099₹0.9401 | $0.0099₹0.9401 |
| Singapore | $0.0678₹6.4397 | $0.0148₹1.4072 | $0.0148₹1.4072 | $0.0148₹1.4072 |
| South Africa | $0.0351₹3.3385 | $0.0088₹0.8369 | $0.0088₹0.8369 | $0.0088₹0.8369 |
| Spain | $0.0654₹6.2161 | $0.0185₹1.7578 | $0.0185₹1.7578 | $0.0185₹1.7578 |
| Sri Lanka | $0.0678₹6.4397 | $0.0019₹0.1759 | $0.0019₹0.1759 | $0.0019₹0.1759 |
| Turkey | $0.0101₹0.9587 | $0.0008₹0.0792 | $0.0008₹0.0792 | $0.0008₹0.0792 |
| Ukraine | $0.0795₹7.5596 | $0.0275₹2.6138 | $0.0275₹2.6138 | $0.0275₹2.6138 |
| United Arab Emirates | $0.0532₹5.0537 | $0.0145₹1.3811 | $0.0145₹1.3811 | $0.0145₹1.3811 |
| United Kingdom | $0.0587₹5.5795 | $0.0204₹1.9346 | $0.0204₹1.9346 | $0.0204₹1.9346 |
| North America | $0.0231₹2.1976 | $0.0031₹0.2989 | $0.0031₹0.2989 | $0.0031₹0.2989 |
| Rest of Africa | $0.0208₹1.9796 | $0.0037₹0.3516 | $0.0037₹0.3516 | $0.0037₹0.3516 |
| Rest of Asia Pacific | $0.0779₹7.4057 | $0.0105₹0.9938 | $0.0105₹0.9938 | $0.0105₹0.9938 |
| Rest of Central & Eastern Europe | $0.0795₹7.5596 | $0.0196₹1.8595 | $0.0196₹1.8595 | $0.0196₹1.8595 |
| Rest of Latin America | $0.0684₹6.5048 | $0.0105₹0.9934 | $0.0105₹0.9934 | $0.0105₹0.9934 |
| Rest of Middle East | $0.0363₹3.4490 | $0.0084₹0.7998 | $0.0084₹0.7998 | $0.0084₹0.7998 |
| Rest of Western Europe | $0.0548₹5.2054 | $0.0158₹1.5019 | $0.0158₹1.5019 | $0.0158₹1.5019 |
| Other | $0.0559₹5.3098 | $0.0071₹0.6769 | $0.0071₹0.6769 | $0.0071₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A message to a guest's or buyer's foreign number is charged at that country's rate, listed in rupees on the same sheet. Invoices carry your Tamil Nadu GSTIN.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What a Karaikudi business runs on InfiQ
For customers who write from far away and do not write often.
- Shared team inbox
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
The front desk, the driver coordinator and the owner of a heritage stay answer one number, with private notes on what each guest was promised.
- Published per-market rates
InfiQ publishes its per-message rate for every Meta market in rupees, ex-GST, so the cost of messaging customers abroad is known before you send.
Stays and tile sellers with buyers abroad can see each country's rupee rate before a confirmation goes out.
- InfiQ Flows chatbot builder
A no-code builder for automated conversations (27 blocks, versioned publishing with rollback), priced per flow; the Growth plan includes one.
A short menu can answer the questions guests ask at midnight, from check-in times to the road to Kanadukathan, and pass the rest to staff in the morning.
- Template manager and library
Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.
Start Tamil and English booking, order and dispatch templates from the library and track each through Meta's approval.
Nearby
City pages near Karaikudi
Towns across Chettinad and the south of Tamil Nadu, nearest first.
Karaikudi's visitors usually arrive through Madurai or Tiruchirappalli, and its tiles and coir travel well beyond the district. Each page looks at its own city's trades; the India guide covers the national rules.
Guides for Karaikudi teams
Questions Karaikudi businesses ask
Architects order Athangudi tiles through our Karaikudi showroom and then wait while they are made by hand. Can the order and dispatch updates go on WhatsApp?+
Guests abroad book our heritage stay in a Chettinad mansion near Kanadukathan. Can their booking confirmation go to a foreign number, and at what rate?+
Families book our Chettinad catering kitchen in Karaikudi weeks before a function. Can menu confirmations and balance reminders go out without someone typing them?+
Our battery-testing firm near CECRI in Karaikudi sends reports to customers in other states. Can a PDF report go with the WhatsApp message?+
Visitors book our car for a day tour from Karaikudi to Chettinad Palace and Athangudi. Can the driver's name and pickup time reach them the evening before?+
Our coir-products unit near Karaikudi makes Sivagangai's listed ODOP product. Is a new-product catalogue sent to past buyers a marketing message?+
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]About district · District Administration, Sivaganga · read 2026-10-20
- [2]Places of interest · District Administration, Sivaganga · read 2026-10-20
- [3]How to reach · District Administration, Sivaganga · read 2026-10-20
- [4]CSIR-CECRI, Karaikudi: home · CSIR-Central Electrochemical Research Institute · read 2026-10-20
- [5]One District One Product: product list · Invest India · read 2026-10-20
Answer Karaikudi's far-away customers the first time they write
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Route
Karaikudi
Official WhatsApp Business Platform