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Chhattisgarh · Updated 2026-10-20

WhatsApp Business API for Chirmiri's coal-town suppliers and shops

Around Chirmiri the roads and the railway came for the coal, about a century ago, and the town's trade still runs along them.

Chirmiri sits on the coal field in the south of a district formed only in 2022. Its contractors, shops and families already message the businesses that serve them; the question is which replies are free-form and which notes need a template.

State
Chhattisgarh
District
Manendragarh-Chirmiri-Bharatpur, since 9 September 2022[2]
Civic body
Municipal Corporation Chirmiri[1]
Coal field
Grade A and B coal at Kurasia, Domanhill, Gelhapani[3]
Rail
Anuppur–Chirmiri line[2]
District ODOP
Tomato[5]
Templates
Hindi, English

For Chirmiri's suppliers to mine contractors, the transporters on the coal roads, the town's shops, schools and coaching centres, MCB's tomato growers and the caterers who serve picnics at Amritdhara and Ramdaha: how the official WhatsApp Business API carries an order from enquiry to payment, and what each message costs in rupees.

See it work

One contractor's order for safety gear, round the diagram

A mining contractor needs safety boots for a crew at Domanhill and writes to a supplier in Chirmiri. Follow the order round the diagram: the top row is replies to the contractor, the bottom row is notes the supplier starts.

A supplier's busiest WhatsApp hours are the top row: a contractor asks for sizes, stock or a quote, and someone answers. Those replies need no approval because the contractor wrote first; the 24-hour service window explains how long that lasts.

The bottom row is the supplier's own messages. Each must be an approved template, and each goes only to a contractor who asked for updates. Keep the date of that request with the order. The India guide covers consent under the DPDP Act.

A Chirmiri supplier's order, from enquiry to payment

5 / 5
Contractor's enquirySafety boots for the Domanhill crew
Supplier's shared inboxCounter and godown on one number
Sizes and quoteFree-form reply in the window
Order and opt-inThe contractor asks for delivery updates
Delivery noteUtility template with the vehicle number
Payment reminderUtility template, no offer in it
  • Contractor's enquiry to Supplier's shared inbox: Contractor writes first
  • Supplier's shared inbox to Sizes and quote: Staff answer
  • Sizes and quote to Order and opt-in: Contractor orders
  • Order and opt-in to Delivery note: Consent recorded
  • Delivery note to Payment reminder: Bill falls due

Hop 5 of 5

Delivery notePayment reminderBill falls due

Arrives at Payment reminder — Utility template, no offer in it.

The top row happens inside the contractor's 24-hour window, so no template is needed. The bottom row is what the supplier starts after the order, once the contractor has asked for updates: utility templates, billed at the India rate.

Hop 5 of 5: Delivery note to Payment reminder — Bill falls due.

Market brief

Chirmiri and MCB in nine lines

From the Manendragarh-Chirmiri-Bharatpur district website, in Hindi, Invest India's ODOP list and IBEF's Chhattisgarh profile.

  1. 01

    Manendragarh-Chirmiri-Bharatpur was carved out of Koriya district and came into existence on 9 September 2022 as Chhattisgarh's 32nd district, with its headquarters at Manendragarh.[2],[1]

  2. 02

    Chirmiri is one of its five revenue subdivisions and six tehsils, and has the district's only municipal corporation.[1]

  3. 03

    The district covers 4,226.83 sq km and 376 villages, and borders Sidhi, Singrauli, Anuppur and Shahdol in Madhya Pradesh as well as Korba.[1]

  4. 04

    The district calls coal its black diamond and main mineral; the Chirmiri coal field lies in its south.[3]

  5. 05

    Grade A and B coal comes from Kurasia, Domanhill and Gelhapani, by open-cast and underground mining, and South Eastern Coalfields' general manager's office is at Manendragarh.[3]

  6. 06

    The district headquarters is on the Anuppur–Chirmiri and Anuppur–Ambikapur rail routes and NH 43; the district says roads and railway lines were extended for coal about a century ago, under British rule.[2]

  7. 07

    Amritdhara and Ramdaha waterfalls, Fossils Park, Sita ki Rasoi and Siddh Baba hill are its main attractions; the waterfalls are at their best in the rains.[4]

  8. 08

    Tomato is the district's entry on Invest India's ODOP list.[5]

  9. 09

    IBEF calls Chhattisgarh a leading producer of coal, iron ore and dolomite, and Korba the power capital of India.[6]

Who in Chirmiri writes to whom

Four kinds of business in a coal town, from the district's own pages and the ODOP list.

Suppliers to mines and contractors

Hardware, safety-gear and spares suppliers serve the contractors and crews working the coal field around Kurasia, Domanhill and Gelhapani.[3]

  • Quote and stock replies
  • Delivery notes with the vehicle number
  • Payment reminders

Transporters on the coal roads

Trucks run on NH 43 and the roads towards Anuppur and Ambikapur, and consignees want to know when to expect them.[2]

  • Arrival-time notes
  • Proof-of-delivery photos on request
  • Freight payment reminders

Shops, schools and coaching centres

The municipal corporation's shops and classrooms serve the town's families, many of whom already message them about orders and fees.[1]

  • Order-ready notices
  • Fee-due reminders to enrolled students
  • New-batch news to opted-in families

Tomato growers and picnic caterers

Tomato is the district's ODOP crop, and families head to Amritdhara and Ramdaha in the rains, ordering food and asking the way.[5],[4]

  • Sale notes to buyers who ordered
  • Picnic menu replies
  • Directions on request

Hindi for templates, Chhattisgarhi in conversation

The district lists Hindi and Chhattisgarhi as its languages. Meta approves each template once per language, and Chhattisgarhi is not one of them.

Write templates in Hindi, with English where a contractor's office prefers it. Inside the 24-hour window your staff can reply in Chhattisgarhi or any language a customer writes in. InfiQ's own support team works in English and Hindi.

Meta template languages relevant to Chirmiri
LanguageMeta codeUse it for
HindihiDelivery notes, reminders and fee notices
English (India)en_INContractors' offices, banks and suppliers' head offices

Prices in ₹, with USD and EUR

What a Chirmiri supplier or shop pays

Plans from ₹999 a month, plus each delivered message at the India rate: ₹0.19 for a delivery note or fee reminder, ₹0.94 for a new-batch announcement to opted-in families, ₹0.14 for a login code and ₹0.145 for each reply to a contractor who asked.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ $10.51 USD

₹833 / month, billed yearly≈ $8.76 USD

Growth

₹2,999 / month≈ $31.55 USD

₹2,499 / month, billed yearly≈ $26.29 USD

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Chirmiri · India

InfiQ per-message rates for Chirmiri in rupees and USD
Category₹ INRUSD
Marketing₹0.9435$0.0099
Utility₹0.1941$0.0020
Authentication₹0.1402$0.0015
Service₹0.1450$0.0015
Per-message rates for all 47 markets, in ₹ and USD
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina$0.0572₹5.4352$0.0241₹2.2874$0.0241₹2.2874$0.0241₹2.2874
Bangladesh$0.0678₹6.4397$0.0034₹0.3254$0.0034₹0.3254$0.0034₹0.3254
Brazil$0.0578₹5.4970$0.0063₹0.5981$0.0063₹0.5981$0.0063₹0.5981
Chile$0.0822₹7.8162$0.0185₹1.7585$0.0185₹1.7585$0.0185₹1.7585
Colombia$0.0116₹1.0993$0.0007₹0.0706$0.0007₹0.0706$0.0007₹0.0706
Egypt$0.0596₹5.6629$0.0033₹0.3167$0.0033₹0.3167$0.0033₹0.3167
France$0.0795₹7.5588$0.0278₹2.6393$0.0278₹2.6393$0.0278₹2.6393
Germany$0.126₹12.0088$0.0509₹4.8386$0.0509₹4.8386$0.0509₹4.8386
Hong Kong$0.0678₹6.4397$0.0241₹2.2867$0.0241₹2.2867$0.0241₹2.2867
Hungary$0.0795₹7.5596$0.0323₹3.0700$0.0323₹3.0700$0.0323₹3.0700
India$0.0099₹0.9435$0.0020₹0.1941$0.0015₹0.1402$0.0015₹0.1450
Indonesia$0.0380₹3.6133$0.0231₹2.1979$0.0231₹2.1979$0.0231₹2.1979
Iraq$0.0316₹2.9992$0.0073₹0.6943$0.0073₹0.6943$0.0073₹0.6943
Israel$0.0327₹3.1045$0.0049₹0.4662$0.0049₹0.4662$0.0049₹0.4662
Italy$0.0735₹6.9847$0.0277₹2.6369$0.0277₹2.6369$0.0277₹2.6369
Kazakhstan$0.0559₹5.3098$0.0166₹1.5824$0.0166₹1.5824$0.0166₹1.5824
Kuwait$0.0733₹6.9671$0.0407₹3.8671$0.0407₹3.8671$0.0407₹3.8671
Malaysia$0.0796₹7.5644$0.0130₹1.2314$0.0130₹1.2314$0.0130₹1.2314
Mexico$0.0367₹3.4877$0.0079₹0.7471$0.0079₹0.7471$0.0079₹0.7471
Morocco$0.0383₹3.6425$0.0213₹2.0218$0.0213₹2.0218$0.0213₹2.0218
Netherlands$0.148₹14.0494$0.0463₹4.3987$0.0463₹4.3987$0.0463₹4.3987
Nepal$0.0678₹6.4397$0.0031₹0.2990$0.0031₹0.2990$0.0031₹0.2990
Nigeria$0.0478₹4.5421$0.0062₹0.5898$0.0062₹0.5898$0.0062₹0.5898
Oman$0.0316₹2.9992$0.0228₹2.1709$0.0228₹2.1709$0.0228₹2.1709
Pakistan$0.0438₹4.1620$0.0139₹1.3200$0.0139₹1.3200$0.0139₹1.3200
Peru$0.0651₹6.1843$0.0278₹2.6392$0.0278₹2.6392$0.0278₹2.6392
Poland$0.0338₹3.2105$0.0113₹1.0702$0.0113₹1.0702$0.0113₹1.0702
Qatar$0.0316₹2.9992$0.0111₹1.0547$0.0111₹1.0547$0.0111₹1.0547
Romania$0.0795₹7.5596$0.0268₹2.5436$0.0268₹2.5436$0.0268₹2.5436
Russia$0.0742₹7.0520$0.0370₹3.5173$0.0370₹3.5173$0.0370₹3.5173
Saudi Arabia$0.0532₹5.0537$0.0099₹0.9401$0.0099₹0.9401$0.0099₹0.9401
Singapore$0.0678₹6.4397$0.0148₹1.4072$0.0148₹1.4072$0.0148₹1.4072
South Africa$0.0351₹3.3385$0.0088₹0.8369$0.0088₹0.8369$0.0088₹0.8369
Spain$0.0654₹6.2161$0.0185₹1.7578$0.0185₹1.7578$0.0185₹1.7578
Sri Lanka$0.0678₹6.4397$0.0019₹0.1759$0.0019₹0.1759$0.0019₹0.1759
Turkey$0.0101₹0.9587$0.0008₹0.0792$0.0008₹0.0792$0.0008₹0.0792
Ukraine$0.0795₹7.5596$0.0275₹2.6138$0.0275₹2.6138$0.0275₹2.6138
United Arab Emirates$0.0532₹5.0537$0.0145₹1.3811$0.0145₹1.3811$0.0145₹1.3811
United Kingdom$0.0587₹5.5795$0.0204₹1.9346$0.0204₹1.9346$0.0204₹1.9346
North America$0.0231₹2.1976$0.0031₹0.2989$0.0031₹0.2989$0.0031₹0.2989
Rest of Africa$0.0208₹1.9796$0.0037₹0.3516$0.0037₹0.3516$0.0037₹0.3516
Rest of Asia Pacific$0.0779₹7.4057$0.0105₹0.9938$0.0105₹0.9938$0.0105₹0.9938
Rest of Central & Eastern Europe$0.0795₹7.5596$0.0196₹1.8595$0.0196₹1.8595$0.0196₹1.8595
Rest of Latin America$0.0684₹6.5048$0.0105₹0.9934$0.0105₹0.9934$0.0105₹0.9934
Rest of Middle East$0.0363₹3.4490$0.0084₹0.7998$0.0084₹0.7998$0.0084₹0.7998
Rest of Western Europe$0.0548₹5.2054$0.0158₹1.5019$0.0158₹1.5019$0.0158₹1.5019
Other$0.0559₹5.3098$0.0071₹0.6769$0.0071₹0.6769$0.0071₹0.6769
Currency converter

$10.51 USD

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. Buyers in Anuppur, Shahdol or Ambikapur have +91 numbers and are billed at the same India rate. Invoices carry your Chhattisgarh GSTIN.

Work out your own monthly cost by message type.

Calculate your exact cost

Nearby

Chirmiri and the towns of the northern coal belt on the map

City pages for the nearest markets, nearest first.

Chirmiri's trade runs to the towns around it on both sides of the Madhya Pradesh border; each page looks at its own trades, and the India guide covers DPDP, DLT and the rules for the whole country.

Questions Chirmiri businesses ask

  1. Q1

    Our shop in Chirmiri supplies safety gear to contractors at the Kurasia and Domanhill mines. Can delivery notes go on WhatsApp?

    Yes, to contractors who asked for updates. A delivery note with the items, the vehicle number and the time is a utility template at ₹0.19, approved once in Hindi. If the contractor replies with a question, your staff can answer freely for 24 hours, each reply at ₹0.145.

  2. Q2

    Families planning monsoon picnics at Amritdhara and Ramdaha waterfalls ask our caterer for menus. Do our replies need templates?

    No. When a family writes first, your staff can send menus, prices and photos for 24 hours without a template, each a service message at ₹0.145. A confirmation sent days later, after the window, must be an approved utility template.

  3. Q3

    Tomato growers in Manendragarh-Chirmiri-Bharatpur sell to buyers across the border in Anuppur and Shahdol. Does a message to a Madhya Pradesh number cost more?

    No. Meta charges by the recipient's country code, not the state, so every +91 number is billed at the India rate: ₹0.19 for a sale note, ₹0.94 for an offer and ₹0.145 for a reply. Invoices carry your Chhattisgarh GSTIN.

  4. Q4

    Customers around Chirmiri write to us in Chhattisgarhi. Can our templates be in Chhattisgarhi?

    No. Chhattisgarhi is not among the languages Meta approves templates in, so templates go in Hindi (hi) or English. Inside the 24-hour window after a customer writes, staff can reply in Chhattisgarhi freely, with no approval needed.

  5. Q5

    Our coaching centre in Chirmiri sends fee dates, results and news of new batches. Which of those are utility messages?

    A fee-due reminder or a result for an enrolled student is utility at ₹0.19. News of a new batch sent to families who have not enrolled is marketing at ₹0.94 and needs their opt-in. The shared inbox gives 10 users on Lite, so several teachers can answer replies.

  6. Q6

    Our transport firm in Chirmiri runs trucks on NH 43 and the Anuppur road. Can arrival times go to consignees on WhatsApp?

    Yes, to consignees who agreed to updates. An arrival time for their own consignment is a utility template at ₹0.19. Start with a 7-day Lite trial, no card needed; once Meta business verification clears, the number is usually live in about two hours.

Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]MCB district: official website · District Administration, Manendragarh-Chirmiri-Bharatpur · read 2026-10-21
  2. [2]History (Hindi) · District Administration, Manendragarh-Chirmiri-Bharatpur · read 2026-10-21
  3. [3]Economy: the district's mineral wealth (Hindi) · District Administration, Manendragarh-Chirmiri-Bharatpur · read 2026-10-21
  4. [4]Tourism (Hindi) · District Administration, Manendragarh-Chirmiri-Bharatpur · read 2026-10-21
  5. [5]ODOP product list, V33 (31 December 2025) · Invest India · read 2026-10-21
  6. [6]Chhattisgarh: state profile (updated July 2026) · India Brand Equity Foundation · read 2026-10-21

Answer Chirmiri's contractors and families on one number

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