Insurance WhatsApp templates

Your policy is active. 🎉 Policy no: {{1}} Plan: {{2}} Sum insured: Rs. {{3}} Valid till: {{4}} The policy document is attached above. Please check the insured names and dates, and reply here if anything needs correction within 15 days of the free-look period.

Keep this document safe for claims

Welcome to your new policy

Namaste {{1}}, your {{2}} policy ({{3}}) is now active. You can use this chat to download your policy copy, check premium due dates, register a claim or update your nominee — no branch visit needed. Save this number for anything policy related.

Your cashless health e-card is ready, {{1}}. Show this card at any of {{2}} network hospitals for cashless admission. It covers all {{3}} members on policy {{4}}. Physical cards reach your registered address in 7-10 working days.

A quick note on your policy {{1}}: you have a free-look period until {{2}}. During this window you can review the terms and request changes or cancellation as per policy conditions. If everything looks right, no action is needed. Questions? Reply here and our team will help.

Premium reminder for policy {{1}}: Amount: Rs. {{2}} Due date: {{3}} Pay any time before the due date to keep your cover uninterrupted. UPI, card and net banking are all accepted on the secure payment page.

{{1}}, your premium of Rs. {{2}} for policy {{3}} is due on {{4}} — that is 3 days away. Paying on time keeps your waiting periods and no-claim benefits intact. It takes under a minute on the link below.

Premium due today

Today is the due date for policy {{1}}. Premium: Rs. {{2}}. Pay before midnight to avoid entering the grace period. If you have already paid in the last few hours, please ignore this message — receipts can take up to 2 hours to reflect.

Auto-debit notice: Rs. {{1}} will be debited from your {{2}} account ending {{3}} on {{4}} towards the premium for policy {{5}}. Please keep sufficient balance. To change your payment method, reply here before the debit date.

Your premium for policy {{1}} was due on {{2}} and is now unpaid. Your grace period runs until {{3}} — cover continues during this window, but a claim may be affected as per policy terms. Pay Rs. {{4}} now to bring the policy back to fully paid status.

Action needed: policy at risk

Important: policy {{1}} will lapse on {{2}} if the pending premium of Rs. {{3}} is not received. A lapsed policy means loss of cover, and revival later may need fresh medical checks. 7 days remain — one payment keeps everything as it is.

Final notice for {{1}}: the grace period on policy {{2}} ends today. Pay Rs. {{3}} before 11:59 PM to keep your cover, accrued benefits and waiting-period credit. After today the policy lapses and revival terms will apply. Reply HELP to talk to us right away.

Policy {{1}} lapsed on {{2}} due to non-payment. You can revive it within {{3}} by paying the pending premium with applicable revival charges. Depending on the gap, a declaration of good health or medicals may be required. Reply REVIVE and we will send the exact steps for your policy.