Travel and events desks
Delegations to the IAEA, UNIDO and OPEC meetings travel on dates fixed months ahead, and plans change at the last minute.[3]
- Itinerary and hotel confirmation
- Venue or time changes
- Airport pickup details
Vienna · Updated 2026-10-20
WhatsApp Business API for Indian teams with people in Vienna
From a Sanskrit class in 1845 to IAEA delegations and 730 students today, India's Vienna runs on dates.
Vienna hosts the IAEA, UNIDO and OPEC, over 730 Indian students and a community with its own Malayali, Tamil and Marathi associations. Most of what an Indian business sends there has a date attached: a meeting, a term, a delivery.
For Indian travel and events desks, universities, exporters and agencies with delegates, students or buyers in Vienna: a checklist for messages around a visit, the India–Austria links the Embassy records, which template languages fit, how CET and CEST move your send times, and the cost in rupees.
See it work
Before a delegation, a student or a shipment reaches Vienna
A visit to Vienna generates the same six questions on an Indian desk every time. Work through them once and the templates follow.
The SIM question is the one that surprises finance. Meta charges by the recipient's country code, so the same itinerary update costs one rate to a delegate who roams on an Indian number and another to one who buys an Austrian SIM at the airport.
Send itinerary and course updates from your own systems through the developer API, so a change of venue or time goes out the moment it is entered, not when someone remembers to type it.
Ready for the Vienna week?
6/6
ticked
- Required
- 3 / 3
- Optional
- 3 / 3
Ready for Vienna
Every item ticked.
Ready for Vienna. 6 of 6 ticked.
Vienna and India, as the Embassy records it
The Embassy of India in Vienna also serves as India's Permanent Mission to the international organisations in the city.
India–Austria trade was US$ 3.47 billion in 2025, up from US$ 2.47 billion in 2021, with Indian exports of US$ 1.73 billion and imports of US$ 1.74 billion (Statistik Austria data).[1]
India sells Austria electronic goods, apparel, textiles, footwear, rubber articles, vehicle and railway parts, and buys machinery, mechanical appliances, railway parts, iron and steel.[1]
Over 13,510 Indians live in Austria, and over 730 Indian students are in higher education there.[1]
The Permanent Mission covers the IAEA, UNIDO, UNODC, UNCITRAL, OPEC and other organisations based in Vienna.[3]
Nearly all of the community organisations the Embassy lists are in Vienna, from the Austro-Indian Association in 1010 to the Vienna Malayalee Association, Kerala Samajam Vienna, a Tamil Sangam and two gurdwaras.[2]
The University of Vienna has taught Sanskrit since 1845 and set up an independent chair of Indology in 1880.[1]
Indian businesses with Vienna on the other end
Four kinds of sender, and the first messages each puts on WhatsApp.
Universities and admissions agents
Over 730 Indian students are enrolled in Austria, and their families in India follow every deadline.[1]
- Document checklist reminders
- Enrolment and fee deadlines
- Pre-departure briefings
Apparel, footwear and electronics exporters
These are among India's main exports to Austria, and each consignment to a Viennese importer is a run of status updates.[1]
- Order acknowledgement
- Dispatch and delivery updates
- Sample approval requests
Community and cultural organisers
Vienna's Indian organisations include a Durga Puja Samiti, Malayali and Tamil societies and two gurdwaras, each with events families plan around.[2]
- Event reminders with RSVP buttons
- Ticket and venue details
- Volunteer rotas
Language
One booking confirmation, four ways
Meta approves each language version of a template separately. These are the ones a Vienna audience reads most often from an Indian sender.
Replies inside the 24-hour window can be in any language the customer and your agent share.
Template language
YYour business · Vienna
Guten Tag, Ihre Buchung für den 14. November ist bestätigt. Antworten Sie hier, wenn Sie Fragen haben.10:42
German (Austria) template (de_AT). Example text written for this page; your own templates go through Meta’s review.
Prices in ₹ and EUR
What a message to a Vienna number costs
Austrian numbers are billed at the Rest of Western Europe line of Meta's rate card: ₹5.21 for marketing, ₹1.50 for utility, ₹1.50 for authentication and ₹1.50 for a service reply, in rupees before GST.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ €9.38 EUR
₹833 / month, billed yearly≈ €7.83 EUR
Growth
₹2,999 / month≈ €28.17 EUR
₹2,499 / month, billed yearly≈ €23.48 EUR
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Vienna · Rest of Western Europe (regional rate)
| Category | ₹ INR | EUR |
|---|---|---|
| Marketing | ₹5.2054 | €0.0489 |
| Utility | ₹1.5019 | €0.0141 |
| Authentication | ₹1.5019 | €0.0141 |
| Service | ₹1.5019 | €0.0141 |
Per-message rates for all 47 markets, in ₹ and EUR
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | €0.0511₹5.4352 | €0.0215₹2.2874 | €0.0215₹2.2874 | €0.0215₹2.2874 |
| Bangladesh | €0.0605₹6.4397 | €0.0031₹0.3254 | €0.0031₹0.3254 | €0.0031₹0.3254 |
| Brazil | €0.0516₹5.4970 | €0.0056₹0.5981 | €0.0056₹0.5981 | €0.0056₹0.5981 |
| Chile | €0.0734₹7.8162 | €0.0165₹1.7585 | €0.0165₹1.7585 | €0.0165₹1.7585 |
| Colombia | €0.0103₹1.0993 | €0.0007₹0.0706 | €0.0007₹0.0706 | €0.0007₹0.0706 |
| Egypt | €0.0532₹5.6629 | €0.0030₹0.3167 | €0.0030₹0.3167 | €0.0030₹0.3167 |
| France | €0.0710₹7.5588 | €0.0248₹2.6393 | €0.0248₹2.6393 | €0.0248₹2.6393 |
| Germany | €0.113₹12.0088 | €0.0455₹4.8386 | €0.0455₹4.8386 | €0.0455₹4.8386 |
| Hong Kong | €0.0605₹6.4397 | €0.0215₹2.2867 | €0.0215₹2.2867 | €0.0215₹2.2867 |
| Hungary | €0.0710₹7.5596 | €0.0288₹3.0700 | €0.0288₹3.0700 | €0.0288₹3.0700 |
| India | €0.0089₹0.9435 | €0.0018₹0.1941 | €0.0013₹0.1402 | €0.0014₹0.1450 |
| Indonesia | €0.0339₹3.6133 | €0.0206₹2.1979 | €0.0206₹2.1979 | €0.0206₹2.1979 |
| Iraq | €0.0282₹2.9992 | €0.0065₹0.6943 | €0.0065₹0.6943 | €0.0065₹0.6943 |
| Israel | €0.0292₹3.1045 | €0.0044₹0.4662 | €0.0044₹0.4662 | €0.0044₹0.4662 |
| Italy | €0.0656₹6.9847 | €0.0248₹2.6369 | €0.0248₹2.6369 | €0.0248₹2.6369 |
| Kazakhstan | €0.0499₹5.3098 | €0.0149₹1.5824 | €0.0149₹1.5824 | €0.0149₹1.5824 |
| Kuwait | €0.0654₹6.9671 | €0.0363₹3.8671 | €0.0363₹3.8671 | €0.0363₹3.8671 |
| Malaysia | €0.0711₹7.5644 | €0.0116₹1.2314 | €0.0116₹1.2314 | €0.0116₹1.2314 |
| Mexico | €0.0328₹3.4877 | €0.0070₹0.7471 | €0.0070₹0.7471 | €0.0070₹0.7471 |
| Morocco | €0.0342₹3.6425 | €0.0190₹2.0218 | €0.0190₹2.0218 | €0.0190₹2.0218 |
| Netherlands | €0.132₹14.0494 | €0.0413₹4.3987 | €0.0413₹4.3987 | €0.0413₹4.3987 |
| Nepal | €0.0605₹6.4397 | €0.0028₹0.2990 | €0.0028₹0.2990 | €0.0028₹0.2990 |
| Nigeria | €0.0427₹4.5421 | €0.0055₹0.5898 | €0.0055₹0.5898 | €0.0055₹0.5898 |
| Oman | €0.0282₹2.9992 | €0.0204₹2.1709 | €0.0204₹2.1709 | €0.0204₹2.1709 |
| Pakistan | €0.0391₹4.1620 | €0.0124₹1.3200 | €0.0124₹1.3200 | €0.0124₹1.3200 |
| Peru | €0.0581₹6.1843 | €0.0248₹2.6392 | €0.0248₹2.6392 | €0.0248₹2.6392 |
| Poland | €0.0302₹3.2105 | €0.0101₹1.0702 | €0.0101₹1.0702 | €0.0101₹1.0702 |
| Qatar | €0.0282₹2.9992 | €0.0099₹1.0547 | €0.0099₹1.0547 | €0.0099₹1.0547 |
| Romania | €0.0710₹7.5596 | €0.0239₹2.5436 | €0.0239₹2.5436 | €0.0239₹2.5436 |
| Russia | €0.0662₹7.0520 | €0.0330₹3.5173 | €0.0330₹3.5173 | €0.0330₹3.5173 |
| Saudi Arabia | €0.0475₹5.0537 | €0.0088₹0.9401 | €0.0088₹0.9401 | €0.0088₹0.9401 |
| Singapore | €0.0605₹6.4397 | €0.0132₹1.4072 | €0.0132₹1.4072 | €0.0132₹1.4072 |
| South Africa | €0.0314₹3.3385 | €0.0079₹0.8369 | €0.0079₹0.8369 | €0.0079₹0.8369 |
| Spain | €0.0584₹6.2161 | €0.0165₹1.7578 | €0.0165₹1.7578 | €0.0165₹1.7578 |
| Sri Lanka | €0.0605₹6.4397 | €0.0017₹0.1759 | €0.0017₹0.1759 | €0.0017₹0.1759 |
| Turkey | €0.0090₹0.9587 | €0.0007₹0.0792 | €0.0007₹0.0792 | €0.0007₹0.0792 |
| Ukraine | €0.0710₹7.5596 | €0.0246₹2.6138 | €0.0246₹2.6138 | €0.0246₹2.6138 |
| United Arab Emirates | €0.0475₹5.0537 | €0.0130₹1.3811 | €0.0130₹1.3811 | €0.0130₹1.3811 |
| United Kingdom | €0.0524₹5.5795 | €0.0182₹1.9346 | €0.0182₹1.9346 | €0.0182₹1.9346 |
| North America | €0.0206₹2.1976 | €0.0028₹0.2989 | €0.0028₹0.2989 | €0.0028₹0.2989 |
| Rest of Africa | €0.0186₹1.9796 | €0.0033₹0.3516 | €0.0033₹0.3516 | €0.0033₹0.3516 |
| Rest of Asia Pacific | €0.0696₹7.4057 | €0.0093₹0.9938 | €0.0093₹0.9938 | €0.0093₹0.9938 |
| Rest of Central & Eastern Europe | €0.0710₹7.5596 | €0.0175₹1.8595 | €0.0175₹1.8595 | €0.0175₹1.8595 |
| Rest of Latin America | €0.0611₹6.5048 | €0.0093₹0.9934 | €0.0093₹0.9934 | €0.0093₹0.9934 |
| Rest of Middle East | €0.0324₹3.4490 | €0.0075₹0.7998 | €0.0075₹0.7998 | €0.0075₹0.7998 |
| Rest of Western Europe | €0.0489₹5.2054 | €0.0141₹1.5019 | €0.0141₹1.5019 | €0.0141₹1.5019 |
| Other | €0.0499₹5.3098 | €0.0064₹0.6769 | €0.0064₹0.6769 | €0.0064₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A delegate roaming in Vienna on an Indian number is billed at the India rate instead, ₹0.19 for a utility update. The converter shows euro amounts for budgeting; InfiQ invoices in rupees, with GST for Indian businesses.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What an Indian desk uses for Vienna
Most of it is about getting the right update out on the right date.
- Developer API and webhooks
Your booking or student system sends the change the moment it is saved, so a moved meeting reaches the delegate before they set out.
- Template manager and library
Keep de_AT, English and Hindi versions of each confirmation and track every one through Meta's approval.
- Consent records and opt-out enforcement
Austria requires prior consent for marketing by electronic message; each contact's opt-in source and time is kept, and STOP is enforced.
Nearby
City pages near Vienna
The nearest city guides on this site, in Austria and the neighbouring countries.
§ 174 TKG, the existing-customer exception and the Austrian rate apply across the country; the Austria guide covers them in full.
Guides for Vienna teams
Questions Vienna businesses ask
Our delegates to an IAEA meeting in Vienna keep their Indian SIMs. Which rate do their itinerary updates cost?+
The India rate. Meta charges by the recipient's country code, so an update to a +91 number costs ₹0.19 even when it is read in Vienna, and one to an Austrian +43 number costs ₹1.50. Ask each delegate which number they will carry before you send.
Vienna leaves summer time on 25 October 2026. What happens to a confirmation scheduled for 9 a.m. there?+
If you schedule it in Vienna time, nothing: it still arrives at 09:00. In Indian time it leaves at 12:30 IST until 25 October and at 13:30 IST afterwards, until summer time returns on 28 March 2027. Fixed IST schedules drift by an hour twice a year.
Should templates for Austrian hotels and buyers in Vienna use de_AT or standard German?+
Meta lists both German (de) and German (Austria), de_AT. Use de_AT for Austrian readers and keep to the formal Sie, which is what a hotel or buyer expects from a supplier they have not met. Each language version is submitted and approved separately.
We ship apparel and footwear to Viennese retailers. Is a reorder reminder marketing or utility?+
A reminder that invites a new purchase is marketing, ₹5.21 per delivered message, and Austrian law requires the buyer's prior consent to electronic marketing. Updates on an order already placed, such as dispatch or delivery, are utility, ₹1.50. The [Austria guide](/whatsapp-business-api/countries/austria) explains the consent rule.
Indian students in Vienna message our admissions desk in Malayalam and Hindi. Can agents answer in those languages?+
Yes. Inside the 24-hour window after a student writes, agents can reply in any language. For templates sent outside the window, Hindi (hi) and Malayalam (ml) are both on Meta's list; each needs its own approval.
Our event partner is registered in Vienna's first district. Can it run the WhatsApp number for our conference?+
InfiQ serves India-based businesses: it invoices in rupees with GST, keeps customer data in India and supports teams in English and Hindi on India time. Your Indian company can hold the account and message Austrian numbers. If your business is based in Vienna, talk to sales about whether InfiQ fits.
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]India-Austria Bilateral Brief · Embassy of India, Vienna · read 2026-10-20
- [2]Overseas Indians: associations and religious centres · Embassy of India, Vienna · read 2026-10-20
- [3]Multilateral · Permanent Mission of India to International Organisations, Vienna · read 2026-10-20
- [4]tzdb 'europe' file: Europe/Vienna and EU summer-time rules · IANA Time Zone Database · read 2026-10-20
Send the Vienna updates on time
Start a 7-day Lite trial, no card needed, and submit your de_AT and English templates once Meta business verification is complete. If your business is based in Vienna, talk to sales about whether InfiQ fits.
