WhatsApp Business API in Siliguri, West Bengal

Transparent rupee pricing on Meta's live rates

WhatsApp charges per delivered message, priced by category, not per conversation. Since Meta moved off conversation-based billing on 1 July 2025, every template you send is billed as marketing, utility or authentication at the rate for India. The 24-hour window that opens when a customer messages you is a service window for replies, not a billing unit — free today, chargeable from 1 October 2026. InfiQ applies its own transparent platform pricing on top of Meta's live rate card (all prices ex-GST), so you see exactly what a marketing broadcast versus a utility update will cost before you send. Utility and service messages are meaningfully cheaper than marketing, which matters for high-volume Siliguri use cases like order confirmations, dispatch alerts and payment reminders. Plans start around entry, growth and enterprise tiers, and every invoice is raised with GST to your West Bengal registration.

• Billed per delivered message by category: marketing, utility, authentication
• The 24-hour service window is free for replies, not a billing unit
• GST invoices issued to your West Bengal GSTIN, prices ex-GST
• Utility and authentication messages cost less than marketing broadcasts

Onboarding a Siliguri business, step by step

Getting live is a guided process, and InfiQ handles the technical parts with you. First, your business is verified in Meta Business Manager, the standard check Meta requires before you can send at scale. Next, you connect your phone number through Embedded Signup, the official flow that keeps the WhatsApp Business Account and its BSUID (Business-Scoped User ID) owned by you, never locked to an agency. Then your message templates are drafted and submitted for approval in Bengali, Hindi and English as needed, so they clear review the first time. Once templates are approved, you go live, typically within 2 hours depending on how quickly Meta business verification completes. You can also check green-tick (official business account) eligibility as part of setup so your brand name shows with a verified badge.

• Verify your business in Meta Business Manager
• Connect your number via Embedded Signup; you keep BSUID ownership
• Get Bengali, Hindi and English templates approved
• Go live in about 2 hours, then check green-tick eligibility

Support and messaging in your language

North Bengal is multilingual, and your customer communication should reflect that. On the official API you can create and automate approved templates in Bengali, Hindi and English, and mix languages by audience segment so a Bengali-speaking retailer and a Hindi-speaking distributor each get the right version. InfiQ provides onboarding and support during India business hours, so a Siliguri team gets help in a working timezone rather than waiting on overseas queues. InfiQ is WhatsApp-first, meaning the entire platform is built around getting the most out of the WhatsApp Business API rather than spreading thin across channels, and your Siliguri number, templates and customer relationships all stay under your own account.