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Andaman and Nicobar Islands · 11.7° N, 92.7° E

WhatsApp Business API for Port Blair's tour desks, island stays and shops

Visitors plan Swaraj Dweep stays, Jolly Buoy trips and Cellular Jail visits on WhatsApp long before they land. The conversation that sells the trip and the templates that confirm it are two different kinds of message, priced differently.

Nearby city pages: Paradip, Puri, Palasa, Brahmapur
Union territory
Andaman and Nicobar Islands
Official name
Sri Vijaya Puram, since 13 September 2024[4]
District
South Andaman: 3,106 sq km, 99 villages[1]
PIN
744101
By sea
About 50–60 hours from Chennai, Kolkata or Visakhapatnam[2]
Billing
₹ with GST to your Andaman and Nicobar GSTIN

For Port Blair tour desks, dive centres, island homestays and shops: how the official WhatsApp Business API handles a visitor's questions weeks before arrival, the booking confirmation and the Phoenix Bay ferry reminder, which languages to write templates in, and what each message costs in rupees.

See it work

A visitor books Swaraj Dweep from the mainland

Play the chat between a family planning a December trip and a Port Blair tour desk: the questions, the options, the confirmation and the ferry reminder.

Most of a tour desk's day is the middle of this chat: answering questions about stays, ferries and day trips while the visitor is still deciding. Inside the 24-hour window those replies need no template, and a new message from the visitor restarts the clock.

The booking confirmation and the ferry reminder are different. They often go out days after the last chat, so they are approved utility templates. Write them once, get them approved, and send them from the booking sheet or the counter. The 24-hour service window explains the rule.

From first question to ferry reminder

7 / 7
Sample Island Tours, Port BlairBusiness account

Today

  1. Customer: Hi, we land in Port Blair on 12 December, four adults. Can you plan two nights on Swaraj Dweep and a Cellular Jail visit?10:30
  2. Sample Island Tours, Port Blair: Welcome! Happy to plan it. What should we sort out first?10:31ReadSwaraj Dweep stayJolly Buoy day tripCellular Jail visit
  3. Customer: The Swaraj Dweep stay, near Radhanagar Beach if possible.10:32
  4. Sample Island Tours, Port Blair: Three stays near Radhanagar Beach for 13–15 December:View options10:33ReadView optionsBeach hutGarden cottageSea-view room
  5. Customer: Garden cottage, please. Do we take the ferry from Phoenix Bay?10:34
  6. Sample Island Tours, Port Blair: Booking confirmedGarden cottage, Swaraj Dweep, 13–15 December, 4 guests. Ferry from Phoenix Bay Jetty on 13 December; we will send your boarding details the evening before.Reply to this message to change anything10:35Delivered
  7. Sample Island Tours, Port Blair: Ferry tomorrowYour ferry to Swaraj Dweep leaves Phoenix Bay Jetty tomorrow. Please carry photo ID for all four guests and check the boarding time on your ticket.10:36Delivered

Message 7 of 7

Sample Island Tours, Port BlairTemplateDelivered (two grey ticks)

Sent the evening before, after the window has closed: only a template reaches the family now.

A pre-approved template with header, body, footer and buttons — the only way to message a customer outside the 24-hour window.

The family's first message opens a 24-hour window for free-form replies, each charged at the service rate. The confirmation and the reminder are utility templates, which reach the family even after the window closes.

Message 7 of 7: Sample Island Tours, Port Blair, Template, Delivered (two grey ticks). Sent the evening before, after the window has closed: only a template reaches the family now.

Market brief

Port Blair and South Andaman in six lines

From the South Andaman district administration's pages, with the 2024 renaming from Wikipedia.

  1. 01

    The Government of India renamed Port Blair Sri Vijaya Puram on 13 September 2024. It is the capital of the Andaman and Nicobar Islands and the headquarters of South Andaman district.[4]

  2. 02

    South Andaman district covers 3,106 sq km, with one municipality, 99 villages and three community development blocks; the district lists Hindi and English as its languages.[1]

  3. 03

    Passenger ships run to Port Blair from Chennai, Kolkata and Visakhapatnam; the voyage takes about 50 to 60 hours in fair weather.[2]

  4. 04

    The Directorate of Shipping Services runs inter-island ferries from Phoenix Bay Jetty, and helicopter services link Port Blair with other islands.[2]

  5. 05

    The Cellular Jail, a three-storeyed prison built by the British in 1906, and Netaji Subhash Chandra Bose Island, once the seat of British power, are both on the district's list of places to visit.[3]

  6. 06

    Jolly Buoy lies in the Mahatma Gandhi Marine National Park, known for coral; Swaraj Dweep has Radhanagar Beach, and the district calls Shaheed Dweep the vegetable bowl of the Andamans.[3]

Who in Port Blair uses it first

Four kinds of business that answer visitors and islanders, and the messages that fit each.

Tour desks and travel agents

Visitors combine the Cellular Jail, Netaji Subhash Chandra Bose Island and day trips to Jolly Buoy, and ask about all of them before they fly.[3]

  • Itinerary questions answered in the window
  • Booking confirmations
  • Pickup and ferry reminders

Island stays and homestays

Stays on Swaraj Dweep and Shaheed Dweep are reached by ferry from Phoenix Bay Jetty, so guests need the crossing details as well as the room.[3],[2]

  • Room and date confirmations
  • Ferry and arrival instructions
  • Check-out and payment notes

Dive and water-sports centres

The marine national park's coral at Jolly Buoy and the sand bar at Cinque Island draw snorkellers and divers.[3]

  • Slot bookings
  • Weather and sea-condition updates
  • Certificate and photo links

Shops and distributors

Passenger ships from Chennai, Kolkata and Visakhapatnam take two to three days, so customers want to know the day an order has landed.[2]

  • Stock-arrival notices
  • Order and delivery updates
  • Credit and payment reminders

Hindi and English first, with the visitors' languages beside them

Meta approves each template once per language. Write Hindi and English versions first, then add the languages your visitors ask for.

Replies inside the 24-hour window can be in any language your staff write, with no template needed. InfiQ's own support team works in English and Hindi.

Meta template languages relevant to Port Blair
LanguageMeta codeUse it for
HindihiThe islands' common language; most local customers
English (India)en_INVisitors from across India, suppliers and banks
Bengali (India)bn_INVisitors and families with ties to Kolkata, where ships sail from
TamiltaVisitors and traders arriving by ship from Chennai

Prices in ₹, with USD and EUR

What it costs a Port Blair tour desk or shop

Plans from ₹999 a month, plus each delivered message at the India rate: ₹0.145 for a reply to a visitor's question, ₹0.19 for a booking confirmation or ferry reminder, ₹0.94 for an offer and ₹0.14 for a passcode.

Snapshot rates · as of 20 Oct 2026, 00:02 UTC

Lite

₹999 / month≈ $10.51 USD

₹833 / month, billed yearly≈ $8.76 USD

Everything a growing business needs to run WhatsApp properly.

Growth

₹2,999 / month≈ $31.55 USD

₹2,499 / month, billed yearly≈ $26.29 USD

Lite, plus the API, automation and team scale serious senders need.

Enterprise

Custom volume pricing, custom SLA and dedicated infrastructure.

Per message to Port Blair · India

InfiQ per-message rates for Port Blair in rupees and USD
Category₹ INRUSD
Marketing₹0.9435$0.0099
Utility₹0.1941$0.0020
Authentication₹0.1402$0.0015
Service₹0.1450$0.0015
Per-message rates for all 47 markets, in ₹ and USD
Per-message rates by market, effective 1 October 2026
MarketMarketingUtilityAuthenticationService
Argentina$0.0572₹5.4352$0.0241₹2.2874$0.0241₹2.2874$0.0241₹2.2874
Bangladesh$0.0678₹6.4397$0.0034₹0.3254$0.0034₹0.3254$0.0034₹0.3254
Brazil$0.0578₹5.4970$0.0063₹0.5981$0.0063₹0.5981$0.0063₹0.5981
Chile$0.0822₹7.8162$0.0185₹1.7585$0.0185₹1.7585$0.0185₹1.7585
Colombia$0.0116₹1.0993$0.0007₹0.0706$0.0007₹0.0706$0.0007₹0.0706
Egypt$0.0596₹5.6629$0.0033₹0.3167$0.0033₹0.3167$0.0033₹0.3167
France$0.0795₹7.5588$0.0278₹2.6393$0.0278₹2.6393$0.0278₹2.6393
Germany$0.126₹12.0088$0.0509₹4.8386$0.0509₹4.8386$0.0509₹4.8386
Hong Kong$0.0678₹6.4397$0.0241₹2.2867$0.0241₹2.2867$0.0241₹2.2867
Hungary$0.0795₹7.5596$0.0323₹3.0700$0.0323₹3.0700$0.0323₹3.0700
India$0.0099₹0.9435$0.0020₹0.1941$0.0015₹0.1402$0.0015₹0.1450
Indonesia$0.0380₹3.6133$0.0231₹2.1979$0.0231₹2.1979$0.0231₹2.1979
Iraq$0.0316₹2.9992$0.0073₹0.6943$0.0073₹0.6943$0.0073₹0.6943
Israel$0.0327₹3.1045$0.0049₹0.4662$0.0049₹0.4662$0.0049₹0.4662
Italy$0.0735₹6.9847$0.0277₹2.6369$0.0277₹2.6369$0.0277₹2.6369
Kazakhstan$0.0559₹5.3098$0.0166₹1.5824$0.0166₹1.5824$0.0166₹1.5824
Kuwait$0.0733₹6.9671$0.0407₹3.8671$0.0407₹3.8671$0.0407₹3.8671
Malaysia$0.0796₹7.5644$0.0130₹1.2314$0.0130₹1.2314$0.0130₹1.2314
Mexico$0.0367₹3.4877$0.0079₹0.7471$0.0079₹0.7471$0.0079₹0.7471
Morocco$0.0383₹3.6425$0.0213₹2.0218$0.0213₹2.0218$0.0213₹2.0218
Netherlands$0.148₹14.0494$0.0463₹4.3987$0.0463₹4.3987$0.0463₹4.3987
Nepal$0.0678₹6.4397$0.0031₹0.2990$0.0031₹0.2990$0.0031₹0.2990
Nigeria$0.0478₹4.5421$0.0062₹0.5898$0.0062₹0.5898$0.0062₹0.5898
Oman$0.0316₹2.9992$0.0228₹2.1709$0.0228₹2.1709$0.0228₹2.1709
Pakistan$0.0438₹4.1620$0.0139₹1.3200$0.0139₹1.3200$0.0139₹1.3200
Peru$0.0651₹6.1843$0.0278₹2.6392$0.0278₹2.6392$0.0278₹2.6392
Poland$0.0338₹3.2105$0.0113₹1.0702$0.0113₹1.0702$0.0113₹1.0702
Qatar$0.0316₹2.9992$0.0111₹1.0547$0.0111₹1.0547$0.0111₹1.0547
Romania$0.0795₹7.5596$0.0268₹2.5436$0.0268₹2.5436$0.0268₹2.5436
Russia$0.0742₹7.0520$0.0370₹3.5173$0.0370₹3.5173$0.0370₹3.5173
Saudi Arabia$0.0532₹5.0537$0.0099₹0.9401$0.0099₹0.9401$0.0099₹0.9401
Singapore$0.0678₹6.4397$0.0148₹1.4072$0.0148₹1.4072$0.0148₹1.4072
South Africa$0.0351₹3.3385$0.0088₹0.8369$0.0088₹0.8369$0.0088₹0.8369
Spain$0.0654₹6.2161$0.0185₹1.7578$0.0185₹1.7578$0.0185₹1.7578
Sri Lanka$0.0678₹6.4397$0.0019₹0.1759$0.0019₹0.1759$0.0019₹0.1759
Turkey$0.0101₹0.9587$0.0008₹0.0792$0.0008₹0.0792$0.0008₹0.0792
Ukraine$0.0795₹7.5596$0.0275₹2.6138$0.0275₹2.6138$0.0275₹2.6138
United Arab Emirates$0.0532₹5.0537$0.0145₹1.3811$0.0145₹1.3811$0.0145₹1.3811
United Kingdom$0.0587₹5.5795$0.0204₹1.9346$0.0204₹1.9346$0.0204₹1.9346
North America$0.0231₹2.1976$0.0031₹0.2989$0.0031₹0.2989$0.0031₹0.2989
Rest of Africa$0.0208₹1.9796$0.0037₹0.3516$0.0037₹0.3516$0.0037₹0.3516
Rest of Asia Pacific$0.0779₹7.4057$0.0105₹0.9938$0.0105₹0.9938$0.0105₹0.9938
Rest of Central & Eastern Europe$0.0795₹7.5596$0.0196₹1.8595$0.0196₹1.8595$0.0196₹1.8595
Rest of Latin America$0.0684₹6.5048$0.0105₹0.9934$0.0105₹0.9934$0.0105₹0.9934
Rest of Middle East$0.0363₹3.4490$0.0084₹0.7998$0.0084₹0.7998$0.0084₹0.7998
Rest of Western Europe$0.0548₹5.2054$0.0158₹1.5019$0.0158₹1.5019$0.0158₹1.5019
Other$0.0559₹5.3098$0.0071₹0.6769$0.0071₹0.6769$0.0071₹0.6769
Currency converter

$10.51 USD

Indicative conversion at reference rates (ExchangeRate-API snapshot). InfiQ sets and invoices prices in Indian rupees, excluding GST; your bank’s rate on the day you pay will differ. Rates By Exchange Rate API.

Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. Invoices carry your Andaman and Nicobar GSTIN, so the GST is claimable as input credit where your business is eligible.

Work out your own monthly cost by message type.

Calculate your exact cost

Nearby

City pages across the Bay of Bengal

The nearest city pages on this site, on the mainland across the bay.

Many Port Blair businesses buy from or book visitors through these cities; each page looks at its own trades. The India guide covers the rules for the whole country.

Questions Port Blair businesses ask

Visitors message our Port Blair tour desk weeks before they fly in. Can we answer every question without templates?+
Yes, as long as each reply goes within 24 hours of the visitor's last message; every reply is charged at ₹0.145. If the visitor goes quiet for longer, the next message from you must be an approved template, such as a booking confirmation at ₹0.19.
Our homestay on Swaraj Dweep and our booking office in Port Blair want to answer guests on one number. Is that possible?+
Yes. The shared team inbox gives 10 users on Lite and 25 on Growth, with transfers and private notes, so the island property and the town office see the same chats. If the number is already on the WhatsApp Business app, Coexistence lets you keep the app on it too.
Should our Phoenix Bay Jetty ferry reminders go out in Hindi, Bengali or Tamil?+
Whichever each guest prefers. Meta accepts Hindi (hi), Bengali (bn_IN) and Tamil (ta) templates, each version approved separately; record the guest's language when they book and send that version. Replies inside the 24-hour window can be in any language.
Our shop's stock comes by ship from Chennai and Kolkata. Can we tell customers on WhatsApp when a delayed consignment arrives?+
Yes, to customers who asked to be told. A stock-arrival notice about something a customer ordered or reserved is a utility template at ₹0.19; a general announcement of new stock to everyone is marketing at ₹0.94 and goes only to customers who opted in to offers.
Port Blair is now officially Sri Vijaya Puram. Do we need to change our WhatsApp templates or business profile?+
Not necessarily. Your display name is your business's name, not the city's. Update the address on your business profile when you are ready; an edited template goes back to Meta for review, so change approved templates only when you have a reason to.
We send SMS booking alerts through DLT in the Andamans. Do WhatsApp confirmations need DLT registration as well?+
No. TRAI's DLT and DND rules cover commercial SMS and calls on telecom networks, not WhatsApp. WhatsApp has its own rules: the guest's opt-in, Meta-approved templates and quality ratings. The [India guide](/whatsapp-business-api/countries/india) explains what the DPDP Act adds from 13 May 2027.
Is the Lite plan enough for a small dive centre near Chidiyatapu that takes a few bookings a day?+
Lite is the entry plan: ₹999 a month with the shared inbox for 10 users, plus each delivered message at the India rate. Growth, at ₹2,999 a month, includes the developer API and one flow. Start with a 7-day Lite trial, no card needed; once Meta business verification clears, the number is usually live in about two hours.

Sources

Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.

  1. [1]South Andaman district: official website · District Administration, South Andaman · read 2026-10-20
  2. [2]How to reach · District Administration, South Andaman · read 2026-10-20
  3. [3]Tourist places · District Administration, South Andaman · read 2026-10-20
  4. [4]Sri Vijaya Puram (general facts: renaming, capital, district headquarters) · Wikipedia · read 2026-10-20

Answer Port Blair's visitors on the number they already message

Start a 7-day Lite trial, no card needed, or talk to us about moving your tour desk's WhatsApp Business app number to the API without losing the app.