A business day in Kondagaon
Kondagaon is a craft town: bell metal is its One District One Product, and Shilpgram on the highway shows it being cast. Buyers who see a piece here write later from Raipur, Delhi or abroad, usually to whichever artisan gave them a number.
Shilpgram's shops on NH-30 open; the first message asks for a photo of a Dhokra horse seen there last month.
An iron workshop at Chhotrajpur sends the office photos of a finished lamp for a buyer in Raipur.
A dispatch note with the courier's tracking number goes to a buyer in Pune who agreed to updates.
Visitors back from Keshkal Ghati ask whether tomorrow's casting demonstration is on.
For Kondagaon's Dhokra bell-metal, iron and bamboo artisans, the producer company that sells their work, Shilpgram's shops on NH 30, and the stays and guides for Keshkal and Badedongar: how a craft business moves from one artisan's phone to a shared, verified number, and what each message costs.
See it work
Most Kondagaon craft sales start on a single artisan's WhatsApp. Climb the ladder and see what each step adds, and the reason a workshop or producer company takes it.
Not every artisan needs to climb. A single craftsman who sells a few pieces a month is well served by the app. The ladder matters for a workshop or a producer company that sells for many artisans and cannot afford to lose a buyer's message on someone's personal phone.
The third step is where consent matters: a buyer who asked about a lamp has not agreed to hear about new work. The India guide covers the rules.
Tier 5 · Orders from a website
Growth, ₹2,999 a month
Why: Orders begin arriving from a website, and typing each update by hand stops working.
Orders from the company's own site or order sheet trigger WhatsApp updates through the developer API.
Move 4 of 4: climbs to tier 5, Orders from a website (Growth, ₹2,999 a month). Orders begin arriving from a website, and typing each update by hand stops working.
From the Kondagaon district website, its ODOP and culture pages, with the formation date and road from the encyclopaedia.
Kondagaon separated from Bastar district on 24 January 2012; it lies on NH 30, about 70 km from Jagdalpur, whose station is the nearest railhead.[5]
The district covers 7,768 sq km with 5 blocks, 3 municipalities and 383 gram panchayats.[1]
Its One District One Product is Dhokra, bell metal craft; the district also names iron, terracotta, cowrie, bamboo, wood and handloom crafts.[2]
Rural industrial parks work in Dhokra at Karanpur, iron at Chhotrajpur and bamboo at Jugani Kalar; Shilpgram at Chikhalputti on NH-30 has six artisan shops and sheds with live demonstrations of bell metal, iron and terracotta.[2]
The district lists artisans' products on Amazon and set up Jhitku Mitki Artisan Producer Company to sell them; Kondagaon's work went to the Artigiano exhibition in Milan in 2015.[2]
Dr. Jaydev Baghel received a national award in 1977, the first of several national awards the district records for its bell-metal artisans.[2]
The Kondagaon Madai fair begins on the first Tuesday before Phagun Purnima, and the Goncha festival of Lord Jagannath is celebrated in the town.[3]
The district's tourist places include Keshkal Ghati, the Danteshwari temple at Badedongar and the Mahalaxmi Shakti Peeth at Tatamari.[4]
Four kinds of business, from the casting sheds to the ghat road.
Artisans at Karanpur and Shilpgram cast figures and lamps for buyers who first saw the work in person and order later.[2]
Chhotrajpur's iron and Jugani Kalar's bamboo workshops sell to shops, designers and exhibition buyers.[2]
Shops at the craft centre and the artisans' producer company sell for many makers at once, online and in person.[2]
Visitors come for Keshkal Ghati, Badedongar and the Madai fair, and want rooms, cars and timings fixed before they arrive.[4],[3]
Meta approves each template once per language. A Kondagaon business writes its templates in Hindi for buyers in India and English for buyers abroad and in the big cities.
Chhattisgarhi, Halbi and Gondi are not template languages. Inside the 24-hour window after a customer writes, your staff can reply in any of them freely. InfiQ's own support team works in English and Hindi.
| Language | Meta code | Use it for |
|---|---|---|
| Hindi | hi | Buyers across India, visitors and the town's own customers |
| English (India) | en_IN | Designers, exporters, exhibition buyers and banks |
Prices in ₹, with USD and EUR
Plans from ₹999 a month, plus each delivered message at the India rate: ₹0.145 for each reply to a buyer, ₹0.19 for an order confirmation or dispatch note, ₹0.94 for exhibition news and ₹0.14 for a login code.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $10.51 USD
₹833 / month, billed yearly≈ $8.76 USD
Growth
₹2,999 / month≈ $31.55 USD
₹2,499 / month, billed yearly≈ $26.29 USD
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Kondagaon · India
| Category | ₹ INR | USD |
|---|---|---|
| Marketing | ₹0.9435 | $0.0099 |
| Utility | ₹0.1941 | $0.0020 |
| Authentication | ₹0.1402 | $0.0015 |
| Service | ₹0.1450 | $0.0015 |
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0572₹5.4352 | $0.0241₹2.2874 | $0.0241₹2.2874 | $0.0241₹2.2874 |
| Bangladesh | $0.0678₹6.4397 | $0.0034₹0.3254 | $0.0034₹0.3254 | $0.0034₹0.3254 |
| Brazil | $0.0578₹5.4970 | $0.0063₹0.5981 | $0.0063₹0.5981 | $0.0063₹0.5981 |
| Chile | $0.0822₹7.8162 | $0.0185₹1.7585 | $0.0185₹1.7585 | $0.0185₹1.7585 |
| Colombia | $0.0116₹1.0993 | $0.0007₹0.0706 | $0.0007₹0.0706 | $0.0007₹0.0706 |
| Egypt | $0.0596₹5.6629 | $0.0033₹0.3167 | $0.0033₹0.3167 | $0.0033₹0.3167 |
| France | $0.0795₹7.5588 | $0.0278₹2.6393 | $0.0278₹2.6393 | $0.0278₹2.6393 |
| Germany | $0.126₹12.0088 | $0.0509₹4.8386 | $0.0509₹4.8386 | $0.0509₹4.8386 |
| Hong Kong | $0.0678₹6.4397 | $0.0241₹2.2867 | $0.0241₹2.2867 | $0.0241₹2.2867 |
| Hungary | $0.0795₹7.5596 | $0.0323₹3.0700 | $0.0323₹3.0700 | $0.0323₹3.0700 |
| India | $0.0099₹0.9435 | $0.0020₹0.1941 | $0.0015₹0.1402 | $0.0015₹0.1450 |
| Indonesia | $0.0380₹3.6133 | $0.0231₹2.1979 | $0.0231₹2.1979 | $0.0231₹2.1979 |
| Iraq | $0.0316₹2.9992 | $0.0073₹0.6943 | $0.0073₹0.6943 | $0.0073₹0.6943 |
| Israel | $0.0327₹3.1045 | $0.0049₹0.4662 | $0.0049₹0.4662 | $0.0049₹0.4662 |
| Italy | $0.0735₹6.9847 | $0.0277₹2.6369 | $0.0277₹2.6369 | $0.0277₹2.6369 |
| Kazakhstan | $0.0559₹5.3098 | $0.0166₹1.5824 | $0.0166₹1.5824 | $0.0166₹1.5824 |
| Kuwait | $0.0733₹6.9671 | $0.0407₹3.8671 | $0.0407₹3.8671 | $0.0407₹3.8671 |
| Malaysia | $0.0796₹7.5644 | $0.0130₹1.2314 | $0.0130₹1.2314 | $0.0130₹1.2314 |
| Mexico | $0.0367₹3.4877 | $0.0079₹0.7471 | $0.0079₹0.7471 | $0.0079₹0.7471 |
| Morocco | $0.0383₹3.6425 | $0.0213₹2.0218 | $0.0213₹2.0218 | $0.0213₹2.0218 |
| Netherlands | $0.148₹14.0494 | $0.0463₹4.3987 | $0.0463₹4.3987 | $0.0463₹4.3987 |
| Nepal | $0.0678₹6.4397 | $0.0031₹0.2990 | $0.0031₹0.2990 | $0.0031₹0.2990 |
| Nigeria | $0.0478₹4.5421 | $0.0062₹0.5898 | $0.0062₹0.5898 | $0.0062₹0.5898 |
| Oman | $0.0316₹2.9992 | $0.0228₹2.1709 | $0.0228₹2.1709 | $0.0228₹2.1709 |
| Pakistan | $0.0438₹4.1620 | $0.0139₹1.3200 | $0.0139₹1.3200 | $0.0139₹1.3200 |
| Peru | $0.0651₹6.1843 | $0.0278₹2.6392 | $0.0278₹2.6392 | $0.0278₹2.6392 |
| Poland | $0.0338₹3.2105 | $0.0113₹1.0702 | $0.0113₹1.0702 | $0.0113₹1.0702 |
| Qatar | $0.0316₹2.9992 | $0.0111₹1.0547 | $0.0111₹1.0547 | $0.0111₹1.0547 |
| Romania | $0.0795₹7.5596 | $0.0268₹2.5436 | $0.0268₹2.5436 | $0.0268₹2.5436 |
| Russia | $0.0742₹7.0520 | $0.0370₹3.5173 | $0.0370₹3.5173 | $0.0370₹3.5173 |
| Saudi Arabia | $0.0532₹5.0537 | $0.0099₹0.9401 | $0.0099₹0.9401 | $0.0099₹0.9401 |
| Singapore | $0.0678₹6.4397 | $0.0148₹1.4072 | $0.0148₹1.4072 | $0.0148₹1.4072 |
| South Africa | $0.0351₹3.3385 | $0.0088₹0.8369 | $0.0088₹0.8369 | $0.0088₹0.8369 |
| Spain | $0.0654₹6.2161 | $0.0185₹1.7578 | $0.0185₹1.7578 | $0.0185₹1.7578 |
| Sri Lanka | $0.0678₹6.4397 | $0.0019₹0.1759 | $0.0019₹0.1759 | $0.0019₹0.1759 |
| Turkey | $0.0101₹0.9587 | $0.0008₹0.0792 | $0.0008₹0.0792 | $0.0008₹0.0792 |
| Ukraine | $0.0795₹7.5596 | $0.0275₹2.6138 | $0.0275₹2.6138 | $0.0275₹2.6138 |
| United Arab Emirates | $0.0532₹5.0537 | $0.0145₹1.3811 | $0.0145₹1.3811 | $0.0145₹1.3811 |
| United Kingdom | $0.0587₹5.5795 | $0.0204₹1.9346 | $0.0204₹1.9346 | $0.0204₹1.9346 |
| North America | $0.0231₹2.1976 | $0.0031₹0.2989 | $0.0031₹0.2989 | $0.0031₹0.2989 |
| Rest of Africa | $0.0208₹1.9796 | $0.0037₹0.3516 | $0.0037₹0.3516 | $0.0037₹0.3516 |
| Rest of Asia Pacific | $0.0779₹7.4057 | $0.0105₹0.9938 | $0.0105₹0.9938 | $0.0105₹0.9938 |
| Rest of Central & Eastern Europe | $0.0795₹7.5596 | $0.0196₹1.8595 | $0.0196₹1.8595 | $0.0196₹1.8595 |
| Rest of Latin America | $0.0684₹6.5048 | $0.0105₹0.9934 | $0.0105₹0.9934 | $0.0105₹0.9934 |
| Rest of Middle East | $0.0363₹3.4490 | $0.0084₹0.7998 | $0.0084₹0.7998 | $0.0084₹0.7998 |
| Rest of Western Europe | $0.0548₹5.2054 | $0.0158₹1.5019 | $0.0158₹1.5019 | $0.0158₹1.5019 |
| Other | $0.0559₹5.3098 | $0.0071₹0.6769 | $0.0071₹0.6769 | $0.0071₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A buyer abroad is billed at the rate for their country code, published in rupees on the pricing page. Invoices carry your Chhattisgarh GSTIN.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
The rungs of the ladder, as tools.
Keep using the WhatsApp Business app on the same number while the API runs alongside it, within Meta's coexistence limits.
An artisan already selling on the WhatsApp Business app keeps it on the same number when the API is added, within Meta's limits.
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
Shilpgram's shop, the producer company's office and the artisans share one number, with labels by craft and transfers to the maker who can answer.
Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.
Draft Hindi and English order and dispatch templates from the library and track each through Meta's approval.
InfiQ publishes its per-message rate for every Meta market in rupees, ex-GST, so the cost of messaging customers abroad is known before you send.
For a buyer in Milan or London, the per-message rate for their country code is published in rupees before you send a dispatch note.
Nearby
City pages along NH 30 and across Bastar, nearest first.
Kondagaon's crafts travel up and down the highway between Raipur and Jagdalpur; each neighbouring page looks at its own town's trades.
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
Start a 7-day Lite trial, no card needed, or talk to us about a shared number, Coexistence and the Hindi and English order templates a craft business needs.
Route
Kondagaon
Official WhatsApp Business Platform
