WhatsApp Business API in Amritsar, Punjab

Transparent ₹ pricing, invoiced to Punjab

WhatsApp itself bills per delivered message by category — marketing, utility and authentication —, a model Meta moved to on 1 July 2025. Replies your team sends inside the 24-hour service window after a customer messages you are free; that window is a service window, not a billing unit. On top of Meta's per-message rates, InfiQ applies its own transparent platform pricing in ₹ (ex-GST), so an Amritsar business sees exactly what it pays. Plans start with accessible monthly tiers and scale to Enterprise, and every invoice is issued to your Punjab GSTIN so you can claim input credit cleanly.

• Meta charges per delivered message by category since 1 July 2025
• Utility and authentication messages are typically cheaper than marketing
• 24-hour service window replies are free
• InfiQ platform pricing shown transparently in ₹, ex-GST
• GST invoice raised to your Punjab GSTIN

Onboarding in 2 hours, and you keep ownership

Going live is a short, guided process rather than a black box. You verify your business in Meta Business Manager, connect your number through Meta's Embedded Signup, get your first message templates approved, and go live — usually within 2 hours including verification. Because you sign up through Embedded Signup, the WhatsApp Business Account, the phone number, your approved templates and all your customer data stay registered to you, not locked to InfiQ. That ownership matters if you ever grow your stack or change how you work.

• 1. Verify your business in Meta Business Manager
• 2. Connect your number via Embedded Signup (you retain full ownership)
• 3. Get your message templates approved
• 4. Go live, typically within 2 hours

Support and messaging in Punjabi, Hindi and English

Language is not a footnote in Amritsar — a shawl wholesaler's Majha buyers, a dealer network across Punjab, and pilgrims from across India each expect to be spoken to naturally. InfiQ supports Punjabi, Hindi and English messaging, and WhatsApp templates can be approved in multiple languages, so you can greet a walk-in enquiry in Punjabi and confirm a B2B order in English from the same number. India-hours support means your Amritsar team gets help in the working day, in a language they're comfortable with, rather than waiting on an overseas ticket queue.

Ready for the 2026 WhatsApp usernames change (BSUID)

Meta is rolling out WhatsApp usernames in 2026, which introduces the BSUID (Business-Scoped User ID) — the identifier that lets customers reach a business without exchanging phone numbers in every context. For an Amritsar business, the practical point is that your account should be structured correctly for BSUID before the change lands, so nothing breaks and you can adopt usernames early. InfiQ configures this during onboarding as part of setting your account up on the official API, so you're future-ready from day one rather than scrambling later.