WhatsApp Business API for Indian Umrah operators and businesses in Jeddah
Jeddah is the main gateway to Makkah, about 65 km inland. Between the booking in India and the flight home, a pilgrim group waits on a string of updates, and most of them can leave your system without a phone call.
For India-based Umrah and Haj group operators, banks and exporters with pilgrims, residents or buyers in Jeddah: the messages an Umrah group needs from booking to the flight home, which rate applies to +91 and +966 numbers, which languages pilgrims read, and what it all costs in rupees.
See it work
One Umrah group, from booking to the flight home
An operator in India books a group, flies it into Jeddah and brings it home. Follow the packet along the route: each edge is a message someone is waiting for.
Two people receive most of these messages: the pilgrim and a family member in India. A pilgrim who keeps an Indian SIM is billed at India rates for every update, even in Makkah; one who buys a Saudi SIM in Jeddah becomes a +966 number at the Saudi rate. The family's copy always goes to a +91 number.
The busiest edge is the one marked service. A group that has just landed asks where the bus is, and a reply from the operator's inbox inside the 24-hour window needs no template. Keep a tour leader on the operator's number in the shared team inbox so those questions are answered on the spot.
An Umrah group's journey through Jeddah
- Group booked to Visas issued: utility: booking confirmed
- Visas issued to Departure day: utility: visa and documents
- Departure day to Lands in Jeddah: utility: reporting time
- Lands in Jeddah to Hotel in Makkah: service: 'which bus is ours?'
- Hotel in Makkah to Madinah leg: utility: Madinah schedule
- Madinah leg to Flight home: utility: return flight
Hop 6 of 6
Madinah legFlight homeutility: return flight
Arrives at Flight home — families told.
Hop 6 of 6: Madinah leg to Flight home — utility: return flight.
Market brief
Jeddah and India, from the Indian missions
From the Embassy of India in Riyadh, its consular jurisdiction page and the Haj Committee of India.
- 01
The Embassy of India in Riyadh puts India's annual Haj quota at 175,025 pilgrims and says an average of 1.5 million Indians perform Umrah each year.[1]
- 02
The Consulate General of India in Jeddah covers the Western and South-Western regions: Tabuk, Madinah, Makkah, Al Baha, Asir, Jizan and Najran provinces.[2]
- 03
About 2.74 million Indians live in Saudi Arabia, a community the Embassy calls a living bridge between the two countries.[1]
- 04
India–Saudi trade stood at US$41.07 billion in FY 2025-26, with Indian exports of US$10.28 billion.[1]
- 05
India took part in the Red Sea International Film Festival in Jeddah in December 2025, and INS Tamal and INS Surat called at Jeddah in August 2025.[1]
- 06
The Haj Committee of India is already issuing circulars for Haj 2027, including the selection of 500 pilgrims under the Mehram quota.[4]
Industries
Who in India writes to Jeddah
Four kinds of sender, and the first messages each sends.
- 01
Umrah and private Haj group operators
With about 1.5 million Indians performing Umrah a year, operators send booking, visa, flight and hotel updates to pilgrims and their families.[1]
On WhatsApp: Booking and visa confirmations · Reporting times and baggage rules · Makkah and Madinah schedules
- 02
- 03
Exporters with buyers in the Hejaz
Indian exports to Saudi Arabia reached US$10.28 billion in FY 2025-26; a Jeddah importer wants dispatch news without calling India.[1]
On WhatsApp: Order acknowledgement · Shipment and arrival notices · Payment reminders
- 04
Film, media and events
India took part in the Red Sea International Film Festival in Jeddah; producers and distributors coordinate screenings and guests by message.[1]
On WhatsApp: Screening and meeting confirmations · Guest travel details · Accreditation reminders
Languages for pilgrims, residents and buyers
A pilgrim reads the language of home; a Jeddah importer reads Arabic or English. Meta approves each language version of a template separately.
Send each pilgrim the version they chose at booking, and keep the family's copy in the family's language. Replies inside the 24-hour window can be in any language your team writes.
| Language | Meta code | Use it for |
|---|---|---|
| Arabic | ar | Saudi buyers, hotels and ground handlers |
| English | en | Trade, banking and most business threads |
| Urdu | ur | Right-to-left; pilgrims and families who read Urdu |
| Hindi | hi | Pilgrims and residents from the Hindi belt |
| Telugu | te | Groups from Telangana and Andhra Pradesh |
| Malayalam | ml | Groups and residents from Kerala |
Prices in ₹ and SAR
What a message to Jeddah costs, by number
A Saudi +966 number is billed at the Saudi Arabia line of Meta's rate card: ₹5.05 for marketing, ₹0.9401 for utility, ₹0.9401 for authentication and ₹0.9401 for a service reply, in rupees before GST. Plans start at ₹999 a month.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ SAR 39.41 SAR
₹833 / month, billed yearly≈ SAR 32.86 SAR
Growth
₹2,999 / month≈ SAR 118.31 SAR
₹2,499 / month, billed yearly≈ SAR 98.59 SAR
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Jeddah · Saudi Arabia
| Category | ₹ INR | SAR |
|---|---|---|
| Marketing | ₹5.0537 | SAR 0.199 |
| Utility | ₹0.9401 | SAR 0.0371 |
| Authentication | ₹0.9401 | SAR 0.0371 |
| Service | ₹0.9401 | SAR 0.0371 |
Per-message rates for all 47 markets, in ₹ and SAR
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | SAR 0.214₹5.4352 | SAR 0.0902₹2.2874 | SAR 0.0902₹2.2874 | SAR 0.0902₹2.2874 |
| Bangladesh | SAR 0.254₹6.4397 | SAR 0.0128₹0.3254 | SAR 0.0128₹0.3254 | SAR 0.0128₹0.3254 |
| Brazil | SAR 0.217₹5.4970 | SAR 0.0236₹0.5981 | SAR 0.0236₹0.5981 | SAR 0.0236₹0.5981 |
| Chile | SAR 0.308₹7.8162 | SAR 0.0694₹1.7585 | SAR 0.0694₹1.7585 | SAR 0.0694₹1.7585 |
| Colombia | SAR 0.0434₹1.0993 | SAR 0.0028₹0.0706 | SAR 0.0028₹0.0706 | SAR 0.0028₹0.0706 |
| Egypt | SAR 0.223₹5.6629 | SAR 0.0125₹0.3167 | SAR 0.0125₹0.3167 | SAR 0.0125₹0.3167 |
| France | SAR 0.298₹7.5588 | SAR 0.104₹2.6393 | SAR 0.104₹2.6393 | SAR 0.104₹2.6393 |
| Germany | SAR 0.474₹12.0088 | SAR 0.191₹4.8386 | SAR 0.191₹4.8386 | SAR 0.191₹4.8386 |
| Hong Kong | SAR 0.254₹6.4397 | SAR 0.0902₹2.2867 | SAR 0.0902₹2.2867 | SAR 0.0902₹2.2867 |
| Hungary | SAR 0.298₹7.5596 | SAR 0.121₹3.0700 | SAR 0.121₹3.0700 | SAR 0.121₹3.0700 |
| India | SAR 0.0372₹0.9435 | SAR 0.0077₹0.1941 | SAR 0.0055₹0.1402 | SAR 0.0057₹0.1450 |
| Indonesia | SAR 0.143₹3.6133 | SAR 0.0867₹2.1979 | SAR 0.0867₹2.1979 | SAR 0.0867₹2.1979 |
| Iraq | SAR 0.118₹2.9992 | SAR 0.0274₹0.6943 | SAR 0.0274₹0.6943 | SAR 0.0274₹0.6943 |
| Israel | SAR 0.122₹3.1045 | SAR 0.0184₹0.4662 | SAR 0.0184₹0.4662 | SAR 0.0184₹0.4662 |
| Italy | SAR 0.276₹6.9847 | SAR 0.104₹2.6369 | SAR 0.104₹2.6369 | SAR 0.104₹2.6369 |
| Kazakhstan | SAR 0.209₹5.3098 | SAR 0.0624₹1.5824 | SAR 0.0624₹1.5824 | SAR 0.0624₹1.5824 |
| Kuwait | SAR 0.275₹6.9671 | SAR 0.153₹3.8671 | SAR 0.153₹3.8671 | SAR 0.153₹3.8671 |
| Malaysia | SAR 0.298₹7.5644 | SAR 0.0486₹1.2314 | SAR 0.0486₹1.2314 | SAR 0.0486₹1.2314 |
| Mexico | SAR 0.138₹3.4877 | SAR 0.0295₹0.7471 | SAR 0.0295₹0.7471 | SAR 0.0295₹0.7471 |
| Morocco | SAR 0.144₹3.6425 | SAR 0.0798₹2.0218 | SAR 0.0798₹2.0218 | SAR 0.0798₹2.0218 |
| Netherlands | SAR 0.554₹14.0494 | SAR 0.174₹4.3987 | SAR 0.174₹4.3987 | SAR 0.174₹4.3987 |
| Nepal | SAR 0.254₹6.4397 | SAR 0.0118₹0.2990 | SAR 0.0118₹0.2990 | SAR 0.0118₹0.2990 |
| Nigeria | SAR 0.179₹4.5421 | SAR 0.0233₹0.5898 | SAR 0.0233₹0.5898 | SAR 0.0233₹0.5898 |
| Oman | SAR 0.118₹2.9992 | SAR 0.0856₹2.1709 | SAR 0.0856₹2.1709 | SAR 0.0856₹2.1709 |
| Pakistan | SAR 0.164₹4.1620 | SAR 0.0521₹1.3200 | SAR 0.0521₹1.3200 | SAR 0.0521₹1.3200 |
| Peru | SAR 0.244₹6.1843 | SAR 0.104₹2.6392 | SAR 0.104₹2.6392 | SAR 0.104₹2.6392 |
| Poland | SAR 0.127₹3.2105 | SAR 0.0422₹1.0702 | SAR 0.0422₹1.0702 | SAR 0.0422₹1.0702 |
| Qatar | SAR 0.118₹2.9992 | SAR 0.0416₹1.0547 | SAR 0.0416₹1.0547 | SAR 0.0416₹1.0547 |
| Romania | SAR 0.298₹7.5596 | SAR 0.100₹2.5436 | SAR 0.100₹2.5436 | SAR 0.100₹2.5436 |
| Russia | SAR 0.278₹7.0520 | SAR 0.139₹3.5173 | SAR 0.139₹3.5173 | SAR 0.139₹3.5173 |
| Saudi Arabia | SAR 0.199₹5.0537 | SAR 0.0371₹0.9401 | SAR 0.0371₹0.9401 | SAR 0.0371₹0.9401 |
| Singapore | SAR 0.254₹6.4397 | SAR 0.0555₹1.4072 | SAR 0.0555₹1.4072 | SAR 0.0555₹1.4072 |
| South Africa | SAR 0.132₹3.3385 | SAR 0.0330₹0.8369 | SAR 0.0330₹0.8369 | SAR 0.0330₹0.8369 |
| Spain | SAR 0.245₹6.2161 | SAR 0.0693₹1.7578 | SAR 0.0693₹1.7578 | SAR 0.0693₹1.7578 |
| Sri Lanka | SAR 0.254₹6.4397 | SAR 0.0069₹0.1759 | SAR 0.0069₹0.1759 | SAR 0.0069₹0.1759 |
| Turkey | SAR 0.0378₹0.9587 | SAR 0.0031₹0.0792 | SAR 0.0031₹0.0792 | SAR 0.0031₹0.0792 |
| Ukraine | SAR 0.298₹7.5596 | SAR 0.103₹2.6138 | SAR 0.103₹2.6138 | SAR 0.103₹2.6138 |
| United Arab Emirates | SAR 0.199₹5.0537 | SAR 0.0545₹1.3811 | SAR 0.0545₹1.3811 | SAR 0.0545₹1.3811 |
| United Kingdom | SAR 0.220₹5.5795 | SAR 0.0763₹1.9346 | SAR 0.0763₹1.9346 | SAR 0.0763₹1.9346 |
| North America | SAR 0.0867₹2.1976 | SAR 0.0118₹0.2989 | SAR 0.0118₹0.2989 | SAR 0.0118₹0.2989 |
| Rest of Africa | SAR 0.0781₹1.9796 | SAR 0.0139₹0.3516 | SAR 0.0139₹0.3516 | SAR 0.0139₹0.3516 |
| Rest of Asia Pacific | SAR 0.292₹7.4057 | SAR 0.0392₹0.9938 | SAR 0.0392₹0.9938 | SAR 0.0392₹0.9938 |
| Rest of Central & Eastern Europe | SAR 0.298₹7.5596 | SAR 0.0734₹1.8595 | SAR 0.0734₹1.8595 | SAR 0.0734₹1.8595 |
| Rest of Latin America | SAR 0.257₹6.5048 | SAR 0.0392₹0.9934 | SAR 0.0392₹0.9934 | SAR 0.0392₹0.9934 |
| Rest of Middle East | SAR 0.136₹3.4490 | SAR 0.0316₹0.7998 | SAR 0.0316₹0.7998 | SAR 0.0316₹0.7998 |
| Rest of Western Europe | SAR 0.205₹5.2054 | SAR 0.0592₹1.5019 | SAR 0.0592₹1.5019 | SAR 0.0592₹1.5019 |
| Other | SAR 0.209₹5.3098 | SAR 0.0267₹0.6769 | SAR 0.0267₹0.6769 | SAR 0.0267₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A pilgrim on an Indian +91 SIM, and the family at home, are billed at India rates: ₹0.19 for a utility update and ₹0.145 for a service reply. Riyal figures in the converter are indicative; InfiQ invoices in rupees.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What an Indian operator uses for Jeddah
The parts of InfiQ that keep a group informed from booking to the flight home.
- Broadcast campaigns
Send the Makkah hotel details or the Madinah schedule to a whole group as one approved utility template, segmented by departure and language.
- Shared team inbox
Late-night arrivals at Jeddah bring a burst of questions; agents and managers share the operator's number and pass threads on with private notes.
- WhatsApp Coexistence
A group leader in Makkah keeps answering from the WhatsApp Business app on the operator's number while the system sends schedule templates through the API.
- Template manager and library
Booking, visa and schedule templates in Urdu, Hindi, Telugu, Malayalam and English, each version tracked through Meta's approval before the season.
Nearby
City pages near Jeddah
The nearest city guides, in Saudi Arabia and around the Red Sea and the Gulf.
Saudi Arabia's data protection law, its consent rules and the Saudi rate are covered once in the Saudi Arabia guide.
Guides for Jeddah teams
Questions Jeddah businesses ask
Our Umrah groups land at King Abdulaziz International Airport in Jeddah. Are arrival and transfer messages billed at Saudi or Indian rates?+
Can we send the Makkah hotel details and the Madinah schedule to a whole Umrah group at once?+
Our pilgrims from Hyderabad read Telugu or Urdu. Can the Jeddah arrival template be in those languages?+
Families in India want to know when their parents reach the hotel in Makkah. Can they get the update too?+
Which Indian mission serves our customers in Tabuk, Madinah and Jizan, and which serves Riyadh?+
Our partner company in Jeddah handles ground services for our groups. Can it hold the InfiQ account?+
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]India-Saudi Arabia Bilateral Relations · Embassy of India, Riyadh · read 2026-10-20
- [2]Consular jurisdiction of the Embassy of India, Riyadh and the Consulate General of India, Jeddah · Embassy of India, Riyadh · read 2026-10-20
- [3]Consulate General of India, Jeddah · Embassy of India, Riyadh · read 2026-10-20
- [4]Haj 2027 circulars · Haj Committee of India · read 2026-10-20
- [5]Jeddah · Wikipedia · read 2026-10-20
Keep every group informed through Jeddah
Start a 7-day Lite trial, no card needed, and send your first booking and schedule templates once Meta verification is complete. If your business is based in Jeddah, talk to sales about whether InfiQ fits.
