International education
Education-related travel exports rose 6.0% to A$55.0 billion in 2025, 63.9% of all travel services exports.[4]
- Enquiry and application follow-up
- Offer and enrolment reminders
- Orientation and arrival updates
India
Sydney is 5 h 30 min ahead of India
Australia's spam law already covers WhatsApp, and its regulator has penalised a business over WhatsApp messages. Get consent, identity and unsubscribe right, then time each send across three time zones.
Sydney
For Indian businesses with customers in Australia, and Australian firms weighing InfiQ: the Spam Act names instant messages, so WhatsApp marketing needs consent, an identified sender and a working unsubscribe. This page covers those duties, the privacy rules around them, three time zones and the cost.
A large, mostly English-speaking market with many home languages and a trade link to India. Figures from the World Bank, the Australian Bureau of Statistics and the Reserve Bank.
Australia's GDP was about US$1.76 trillion in 2024, the 14th largest among individual economies in the World Bank's 2024 current-dollar data.[1]
The estimated resident population was 27,921,150 at 31 March 2026, up 392,700 people (1.4%) over the year.[2]
India took 4.4% of Australia's goods exports in 2023, behind China (32.6%), Japan (9.8%) and Korea (5.7%), in UN Comtrade data published by the World Bank.[3]
Services exports rose 11.0% to A$142.1 billion in calendar 2025.[4]
Greater Sydney (5,638,830 residents) and Greater Melbourne (5,435,590) were the largest capitals at 30 June 2025; Greater Perth grew fastest of the four largest, at 2.4%.[5]
More than 5.5 million people used a language other than English at home in the 2021 Census, led by Mandarin, Arabic, Vietnamese, Cantonese and Punjabi; Punjabi grew fastest, up 80.4% since 2016.[6],[7]
Cash was only 13% of consumer payments by number in 2022 as people switched to cards, mostly by tapping; PayID lets them pay to a mobile number, email address or ABN over the New Payments Platform, which makes funds available in near real time, 24/7.[10],[12],[11]
See it work
Australia's Spam Act 2003 does not stop at email and SMS. Its definition of an electronic message names instant messaging accounts, so a promotional WhatsApp template is in scope. Tick through what the Act and ACMA expect.
InfiQ keeps the evidence side of this list. Each contact's opt-in source and time are recorded, and a STOP reply is enforced at platform level, even against a list imported later. See consent records.
What InfiQ cannot do is decide whether a given message is promotional or whether your consent would satisfy ACMA. Those calls sit with you and your adviser, which is why the marketing and utility template split matters from the first draft.
9/9
ticked
Cleared for Australian numbers
Every item ticked.
Cleared for Australian numbers. 9 of 9 ticked.
Compliance
Two regulators matter. ACMA enforces the Spam Act; the Office of the Australian Information Commissioner oversees the Privacy Act. Here is where each meets a WhatsApp programme.
The Privacy Act 1988 (Cth) and its Australian Privacy Principles govern how organisations handle personal information; most changes in the Information Commissioner's remit made by the Privacy and Other Legislation Amendment Act 2024 commenced on 11 December 2024.[20]
Regulator: Office of the Australian Information Commissioner (OAIC)
Point 1
APP 7 generally bars using personal information for direct marketing unless an exception applies, such as reasonable expectation or consent, and requires a simple opt-out. It does not apply to the extent the Spam Act or the Do Not Call Register Act 2006 applies, so WhatsApp marketing is judged mainly under the Spam Act.[19]
Point 2
In June 2025 Tabcorp (TAB) paid A$4,003,270 and entered a court-enforceable undertaking after marketing SMS and WhatsApp messages to VIP customers went out without consent, adequate sender information or an unsubscribe facility.[16]
Point 3
In October 2024 ACMA penalised the Commonwealth Bank A$7.5 million for further spam breaches, including marketing content in messages framed as service messages. Schedule 1's different treatment is for messages of no more than factual information.[17],[14]
Point 4
ACMA says a request for consent sent by electronic message is itself a commercial message, the sender must be able to prove consent, unsubscribe requests must be honoured within five working days, and the facility must work for at least 30 days without a log-in.[15]
Point 5
Registering a number stops telemarketing calls and marketing faxes. The Register's own FAQ says it will not stop SMS marketing, which, like email, MMS and instant messages, is regulated by the Spam Act.[18]
Point 6
From 10 December 2026, organisations covered by the APPs will have to describe in their privacy policies the kinds of personal information used in, and the kinds of decisions made by, computer programs that make or substantially assist significant decisions. A WhatsApp bot that approves or declines requests is worth reviewing against it.[22]
Point 7
Since 10 June 2025 individuals have a statutory cause of action for serious invasions of privacy. The OAIC can issue infringement notices and apply to court for civil penalty orders.[21],[24]
Point 8
The Attorney-General's Department released an exposure draft Privacy Amendment (Personal Data Protection) Bill 2026 for consultation on 31 August 2026; it remains subject to further consideration by government. A Children's Online Privacy Code, still in development, must be registered by 10 December 2026.[25],[23]
Point 9
Whatever the statute allows, WhatsApp's Business Messaging Policy requires opt-in permission confirming the person wishes to receive messages from you.[26]
Timing
Australia runs on Western, Central and Eastern time, and only New South Wales, Victoria, South Australia, Tasmania and the ACT move their clocks in summer. Slide the send time to see where an India-scheduled broadcast lands in Sydney.
From October to April, Sydney is five and a half hours ahead of India; in the southern winter the gap is four and a half. Brisbane stays four and a half hours ahead all year, Adelaide four or five, Darwin four, and Perth two and a half.
So a broadcast set for 10:00 in India reaches Sydney at 15:30 in summer, Darwin at 14:00 and Perth at 12:30. To land in an east-coast morning, the send has to leave in India's small hours: 9:00 in Sydney on daylight time is 3:30 in India.
Broadcasts on InfiQ can be segmented and scheduled, so a practical pattern is two sends, one for the eastern states and one for Western Australia, queued the evening before.
It arrives at 16:30 in Australia — inside office hours, 9:00–17:00 local. Sydney, Melbourne, Canberra, Hobart is 5 h 30 min ahead of India today.
Six industries the Australian Bureau of Statistics shows at scale or growing, and the WhatsApp messages each one runs on. Every promotional message among them still goes through the checklist above.
Education-related travel exports rose 6.0% to A$55.0 billion in 2025, 63.9% of all travel services exports.[4]
Tourism GDP was A$81.1 billion in 2024-25, 2.9% of the economy in volume terms, and tourism filled jobs rose 2.0% to 696,000.[9]
Health care and social assistance added A$169.2 billion in value in 2024-25, up 11.2%, driven by medical and other health care services.[8]
Retail trade added A$128.4 billion in value in 2024-25, up 3.2%, with earnings up 4.4%.[8]
Professional, scientific and technical services were the second-largest industry by value added in 2024-25, at A$205.4 billion.[8]
Construction value added rose 7.9% to A$191.8 billion in 2024-25, with all subdivisions reporting earnings growth.[8]
Locate it
Sydney, Melbourne, Brisbane and Perth are Australia's four largest cities, and in summer they sit on three different clocks.
Drag the globe from India across the Indian Ocean. Perth is the nearest of the big cities to India by clock; Sydney and Melbourne, on the far side of the continent, are the furthest.
The Spam Act and the Privacy Act are Commonwealth laws, applied nationally, so the rules on this page do not change at a state border. What changes is the clock.
Drag or swipe to rotate. Use the arrow keys to rotate, plus and minus to zoom, and 0 to reset.
Prices in ₹ and AUD
Australian numbers are priced in Meta's Rest of Asia Pacific pricing market. On InfiQ that is ₹7.41 per marketing message and ₹0.9938 per utility message, plus a plan from ₹999 a month. Service replies have been charged per message since 1 October 2026.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $15.05 AUD
₹833 / month, billed yearly≈ $12.55 AUD
Growth
₹2,999 / month≈ $45.19 AUD
₹2,499 / month, billed yearly≈ $37.66 AUD
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Australia · Rest of Asia Pacific (regional rate)
| Category | ₹ INR | AUD |
|---|---|---|
| Marketing | ₹7.4057 | $0.112 |
| Utility | ₹0.9938 | $0.0150 |
| Authentication | ₹0.9938 | $0.0150 |
| Service | ₹0.9938 | $0.0150 |
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0819₹5.4352 | $0.0345₹2.2874 | $0.0345₹2.2874 | $0.0345₹2.2874 |
| Bangladesh | $0.0970₹6.4397 | $0.0049₹0.3254 | $0.0049₹0.3254 | $0.0049₹0.3254 |
| Brazil | $0.0828₹5.4970 | $0.0090₹0.5981 | $0.0090₹0.5981 | $0.0090₹0.5981 |
| Chile | $0.118₹7.8162 | $0.0265₹1.7585 | $0.0265₹1.7585 | $0.0265₹1.7585 |
| Colombia | $0.0166₹1.0993 | $0.0011₹0.0706 | $0.0011₹0.0706 | $0.0011₹0.0706 |
| Egypt | $0.0853₹5.6629 | $0.0048₹0.3167 | $0.0048₹0.3167 | $0.0048₹0.3167 |
| France | $0.114₹7.5588 | $0.0398₹2.6393 | $0.0398₹2.6393 | $0.0398₹2.6393 |
| Germany | $0.181₹12.0088 | $0.0729₹4.8386 | $0.0729₹4.8386 | $0.0729₹4.8386 |
| Hong Kong | $0.0970₹6.4397 | $0.0345₹2.2867 | $0.0345₹2.2867 | $0.0345₹2.2867 |
| Hungary | $0.114₹7.5596 | $0.0463₹3.0700 | $0.0463₹3.0700 | $0.0463₹3.0700 |
| India | $0.0142₹0.9435 | $0.0029₹0.1941 | $0.0021₹0.1402 | $0.0022₹0.1450 |
| Indonesia | $0.0545₹3.6133 | $0.0331₹2.1979 | $0.0331₹2.1979 | $0.0331₹2.1979 |
| Iraq | $0.0452₹2.9992 | $0.0105₹0.6943 | $0.0105₹0.6943 | $0.0105₹0.6943 |
| Israel | $0.0468₹3.1045 | $0.0070₹0.4662 | $0.0070₹0.4662 | $0.0070₹0.4662 |
| Italy | $0.105₹6.9847 | $0.0397₹2.6369 | $0.0397₹2.6369 | $0.0397₹2.6369 |
| Kazakhstan | $0.0800₹5.3098 | $0.0238₹1.5824 | $0.0238₹1.5824 | $0.0238₹1.5824 |
| Kuwait | $0.105₹6.9671 | $0.0583₹3.8671 | $0.0583₹3.8671 | $0.0583₹3.8671 |
| Malaysia | $0.114₹7.5644 | $0.0186₹1.2314 | $0.0186₹1.2314 | $0.0186₹1.2314 |
| Mexico | $0.0526₹3.4877 | $0.0113₹0.7471 | $0.0113₹0.7471 | $0.0113₹0.7471 |
| Morocco | $0.0549₹3.6425 | $0.0305₹2.0218 | $0.0305₹2.0218 | $0.0305₹2.0218 |
| Netherlands | $0.212₹14.0494 | $0.0663₹4.3987 | $0.0663₹4.3987 | $0.0663₹4.3987 |
| Nepal | $0.0970₹6.4397 | $0.0045₹0.2990 | $0.0045₹0.2990 | $0.0045₹0.2990 |
| Nigeria | $0.0684₹4.5421 | $0.0089₹0.5898 | $0.0089₹0.5898 | $0.0089₹0.5898 |
| Oman | $0.0452₹2.9992 | $0.0327₹2.1709 | $0.0327₹2.1709 | $0.0327₹2.1709 |
| Pakistan | $0.0627₹4.1620 | $0.0199₹1.3200 | $0.0199₹1.3200 | $0.0199₹1.3200 |
| Peru | $0.0932₹6.1843 | $0.0398₹2.6392 | $0.0398₹2.6392 | $0.0398₹2.6392 |
| Poland | $0.0484₹3.2105 | $0.0161₹1.0702 | $0.0161₹1.0702 | $0.0161₹1.0702 |
| Qatar | $0.0452₹2.9992 | $0.0159₹1.0547 | $0.0159₹1.0547 | $0.0159₹1.0547 |
| Romania | $0.114₹7.5596 | $0.0383₹2.5436 | $0.0383₹2.5436 | $0.0383₹2.5436 |
| Russia | $0.106₹7.0520 | $0.0530₹3.5173 | $0.0530₹3.5173 | $0.0530₹3.5173 |
| Saudi Arabia | $0.0762₹5.0537 | $0.0142₹0.9401 | $0.0142₹0.9401 | $0.0142₹0.9401 |
| Singapore | $0.0970₹6.4397 | $0.0212₹1.4072 | $0.0212₹1.4072 | $0.0212₹1.4072 |
| South Africa | $0.0503₹3.3385 | $0.0126₹0.8369 | $0.0126₹0.8369 | $0.0126₹0.8369 |
| Spain | $0.0937₹6.2161 | $0.0265₹1.7578 | $0.0265₹1.7578 | $0.0265₹1.7578 |
| Sri Lanka | $0.0970₹6.4397 | $0.0027₹0.1759 | $0.0027₹0.1759 | $0.0027₹0.1759 |
| Turkey | $0.0144₹0.9587 | $0.0012₹0.0792 | $0.0012₹0.0792 | $0.0012₹0.0792 |
| Ukraine | $0.114₹7.5596 | $0.0394₹2.6138 | $0.0394₹2.6138 | $0.0394₹2.6138 |
| United Arab Emirates | $0.0762₹5.0537 | $0.0208₹1.3811 | $0.0208₹1.3811 | $0.0208₹1.3811 |
| United Kingdom | $0.0841₹5.5795 | $0.0292₹1.9346 | $0.0292₹1.9346 | $0.0292₹1.9346 |
| North America | $0.0331₹2.1976 | $0.0045₹0.2989 | $0.0045₹0.2989 | $0.0045₹0.2989 |
| Rest of Africa | $0.0298₹1.9796 | $0.0053₹0.3516 | $0.0053₹0.3516 | $0.0053₹0.3516 |
| Rest of Asia Pacific | $0.112₹7.4057 | $0.0150₹0.9938 | $0.0150₹0.9938 | $0.0150₹0.9938 |
| Rest of Central & Eastern Europe | $0.114₹7.5596 | $0.0280₹1.8595 | $0.0280₹1.8595 | $0.0280₹1.8595 |
| Rest of Latin America | $0.0980₹6.5048 | $0.0150₹0.9934 | $0.0150₹0.9934 | $0.0150₹0.9934 |
| Rest of Middle East | $0.0520₹3.4490 | $0.0121₹0.7998 | $0.0121₹0.7998 | $0.0121₹0.7998 |
| Rest of Western Europe | $0.0784₹5.2054 | $0.0226₹1.5019 | $0.0226₹1.5019 | $0.0226₹1.5019 |
| Other | $0.0800₹5.3098 | $0.0102₹0.6769 | $0.0102₹0.6769 | $0.0102₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. InfiQ invoices Indian businesses in rupees, with GST. The Australian-dollar figures in the converter are indicative; the rupee amount on the invoice is what you are charged.
Rates for every Meta market, plus plans and add-ons, are on one page.
See all plans and ratesOn InfiQ
The parts of the platform that map onto Australia's rules and clocks. Deciding what is marketing, and whether your consent holds, remains your call.
Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.
ACMA expects the sender to prove consent. Each opt-in's source and time is recorded, STOP is enforced at platform level and the audit trail exports when you need it.
Send approved template campaigns to up to 2,00,000 contacts per broadcast, with segments, scheduling and delivery analytics.
Schedule separate sends for the eastern states and Western Australia, to opted-in segments of up to 2,00,000 contacts per broadcast.
Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.
Keep marketing and factual templates apart from the first draft, so an order update never carries an offer it should not.
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
An Indian support team answering Australian customers shares one number, with transfers, private notes, labels and canned replies.
Shopify, WooCommerce, Razorpay, Zoho CRM, HubSpot, Google Sheets and others connect through InfiQ's API and webhooks today; native one-click connectors are still in development.
Shopify, WooCommerce, Zoho CRM, HubSpot and Google Sheets connect through InfiQ's API and webhooks today; native one-click connectors are still in development.
InfiQ processes customer data in data centres located in India; website telemetry vendors are listed separately in the subprocessor list.
Customer data is processed in India. Include that in your own privacy assessment before Australian contacts are imported.
Two ways in
InfiQ is an Indian company that serves India-based businesses. Which path is yours depends on where your business is based, not where your customers are.
Sign up and verify
Start a 7-day Lite trial, no card needed. InfiQ guides Meta business verification; once it is complete, a number is typically live in about two hours.
Write Australia-ready templates
Submit marketing templates that name your business and carry an opt-out, and keep order and booking updates strictly factual.
Collect opt-ins before you send
Gather WhatsApp opt-ins on your site, at checkout or in person, and import only contacts whose consent you can show.
Schedule by state
Queue east-coast and Western Australia sends separately so each lands inside office hours.
Talk to sales first
InfiQ serves India-based businesses. For a business based in Australia, availability goes through sales, who will say plainly whether InfiQ fits.
Know what you would be buying
Invoices are in Indian rupees, customer data is processed in India, and support works in English and Hindi on India time. InfiQ has no office, entity or staff in Australia.
Compare like for like
Price your Australian volumes with the rate card above, then weigh them against providers that invoice and support you in Australia.
Facts on this page were checked against these sources on the dates shown. InfiQ's rates come from its published rate card. Page updated 2026-10-20.
Start a 7-day Lite trial, no card needed, and send your first approved template to an opted-in Australian number. Based in Australia? Talk to sales.