Mining equipment and services suppliers
METS is on Queensland's list of India opportunities, alongside the coal trade that dominates its exports.[2]
- Spare-part order acknowledgement
- Dispatch and ETA updates
- Field-service visit scheduling
Queensland · Updated 2026-10-20
WhatsApp Business API for Indian businesses with Brisbane customers
Brisbane keeps one clock all year and Sydney does not. For a team in India writing to both, that hour is the whole job.
Queensland has not used daylight saving since 1992, so Brisbane stays four and a half hours ahead of India all year. Sydney and Melbourne, to the south, move their clocks twice a year, and a campaign to all three needs to know it.
For Indian suppliers, services firms and admissions teams with customers in Brisbane: why Queensland's fixed clock splits your send times from Sydney's half the year, a decision tree for the right IST hour, the state's India links, the templates that fit, and the Australian rate in rupees.
See it work
Which IST hour reaches Brisbane at 9 a.m.?
Answer two questions and the tree gives the hour to schedule from India. Brisbane's answer never changes; its neighbours' answers do.
The trap is a single national schedule. A weekly update set for 03:30 IST reaches Sydney at 9 a.m. in summer and Brisbane at 8 a.m., before many offices open. Schedule each Australian city in its own time and let the platform work out the Indian hour.
Your system can also send at the moment something happens, through the developer API, in which case the clock only matters for when someone in India answers the reply.
Pick the send hour for an Australian customer
Question 1 · up to 2
Where is the customer?
Your answers
None yet — pick an answer to start down the tree.
Path map
Depth 0 of up to 2. Circles are questions, squares are outcomes.
All possible outcomes (4)
Send at 04:30 IST for 9 a.m. in Brisbane
AEST, UTC+10, every day of the year. The same IST hour works in January and in July.
Path: “Brisbane or elsewhere in Queensland”
Send at 03:30 IST for 9 a.m. in Sydney or Melbourne
AEDT, UTC+11. In these months Brisbane is an hour behind Sydney, so one campaign to both cities needs two send times.
Path: “Sydney, Melbourne or Canberra” → “Yes: daylight time”
Send at 04:30 IST for 9 a.m. in Sydney or Melbourne
AEST, UTC+10: from April to October the southern capitals share Brisbane's clock.
Path: “Sydney, Melbourne or Canberra” → “No: standard time”
Send at 06:30 IST for 9 a.m. in Perth
AWST, UTC+8 all year; Western Australia's three-year daylight-saving trial ended in 2009.
Path: “Perth”
Question 1: Where is the customer? 3 options.
Queensland and India, from the state's own trade agency
Trade and Investment Queensland runs offices in India; the Census adds who lives in the capital.
India was Queensland's fourth-largest goods export market in 2025-26, taking more than half of all Australian goods exports to India.[2]
Coal makes up more than 85% of Queensland's goods exports to India.[2]
Trade and Investment Queensland has offices in Bengaluru and, within Austrade, in Mumbai's Bandra Kurla Complex.[2]
Critical minerals, renewable energy, mining equipment and services, digital innovation and advanced manufacturing are the opportunities it lists; research and education is one of five priorities in its India strategy for 2025–2028.[2]
The 2021 Census counted 51,650 India-born people in Greater Brisbane, and Punjabi, with 22,507 speakers, was the third most used language at home other than English, after Mandarin and Vietnamese.[1]
The tz database's last daylight-saving rule for Brisbane dates from 1992, after a referendum abandoned the experiment.[3]
New South Wales runs daylight saving from Sunday 4 October 2026 to Sunday 4 April 2027: the months in which Brisbane and Sydney keep different hours.[4]
Indian businesses with Brisbane on the other end
The opportunities Queensland lists with India, and the messages that go with them.
Universities and admissions teams
Research and education is a priority in Queensland's India strategy, and applicants' families follow every step from India.[2]
- Offer and visa-document reminders
- Orientation dates
- Fee deadline notices
IT, digital and engineering services
Digital innovation and advanced manufacturing are on the same list, served from India across a fixed time gap.[2]
- Incident and release updates
- Meeting reminders
- Timesheet and approval nudges
Renewable-energy suppliers
Renewable energy and critical minerals are named opportunities between Queensland and India.[2]
- Purchase-order confirmation
- Shipment milestones
- Commissioning schedules
Template languages for Brisbane
Approve only the versions your customers read; each language is a separate template for Meta.
Replies inside the 24-hour window can be in any language your agent writes.
| Language | Meta code | Use it for |
|---|---|---|
| English (Australia) | en_AU | Businesses, institutions and most consumers |
| Punjabi | pa | Third most used home language in Greater Brisbane other than English |
| Hindi | hi | Students and families who prefer it |
| English (India) | en_IN | Updates to families and sponsors back in India |
Prices in ₹ and AUD
What a message to a Brisbane number costs
Queensland numbers are billed at the Rest of Asia Pacific line of Meta's rate card, which covers Australia: ₹7.41 for marketing, ₹0.9938 for utility, ₹0.9938 for authentication and ₹0.9938 for a service reply, in rupees before GST.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $15.05 AUD
₹833 / month, billed yearly≈ $12.55 AUD
Growth
₹2,999 / month≈ $45.19 AUD
₹2,499 / month, billed yearly≈ $37.66 AUD
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Brisbane · Rest of Asia Pacific (regional rate)
| Category | ₹ INR | AUD |
|---|---|---|
| Marketing | ₹7.4057 | $0.112 |
| Utility | ₹0.9938 | $0.0150 |
| Authentication | ₹0.9938 | $0.0150 |
| Service | ₹0.9938 | $0.0150 |
Per-message rates for all 47 markets, in ₹ and AUD
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0819₹5.4352 | $0.0345₹2.2874 | $0.0345₹2.2874 | $0.0345₹2.2874 |
| Bangladesh | $0.0970₹6.4397 | $0.0049₹0.3254 | $0.0049₹0.3254 | $0.0049₹0.3254 |
| Brazil | $0.0828₹5.4970 | $0.0090₹0.5981 | $0.0090₹0.5981 | $0.0090₹0.5981 |
| Chile | $0.118₹7.8162 | $0.0265₹1.7585 | $0.0265₹1.7585 | $0.0265₹1.7585 |
| Colombia | $0.0166₹1.0993 | $0.0011₹0.0706 | $0.0011₹0.0706 | $0.0011₹0.0706 |
| Egypt | $0.0853₹5.6629 | $0.0048₹0.3167 | $0.0048₹0.3167 | $0.0048₹0.3167 |
| France | $0.114₹7.5588 | $0.0398₹2.6393 | $0.0398₹2.6393 | $0.0398₹2.6393 |
| Germany | $0.181₹12.0088 | $0.0729₹4.8386 | $0.0729₹4.8386 | $0.0729₹4.8386 |
| Hong Kong | $0.0970₹6.4397 | $0.0345₹2.2867 | $0.0345₹2.2867 | $0.0345₹2.2867 |
| Hungary | $0.114₹7.5596 | $0.0463₹3.0700 | $0.0463₹3.0700 | $0.0463₹3.0700 |
| India | $0.0142₹0.9435 | $0.0029₹0.1941 | $0.0021₹0.1402 | $0.0022₹0.1450 |
| Indonesia | $0.0545₹3.6133 | $0.0331₹2.1979 | $0.0331₹2.1979 | $0.0331₹2.1979 |
| Iraq | $0.0452₹2.9992 | $0.0105₹0.6943 | $0.0105₹0.6943 | $0.0105₹0.6943 |
| Israel | $0.0468₹3.1045 | $0.0070₹0.4662 | $0.0070₹0.4662 | $0.0070₹0.4662 |
| Italy | $0.105₹6.9847 | $0.0397₹2.6369 | $0.0397₹2.6369 | $0.0397₹2.6369 |
| Kazakhstan | $0.0800₹5.3098 | $0.0238₹1.5824 | $0.0238₹1.5824 | $0.0238₹1.5824 |
| Kuwait | $0.105₹6.9671 | $0.0583₹3.8671 | $0.0583₹3.8671 | $0.0583₹3.8671 |
| Malaysia | $0.114₹7.5644 | $0.0186₹1.2314 | $0.0186₹1.2314 | $0.0186₹1.2314 |
| Mexico | $0.0526₹3.4877 | $0.0113₹0.7471 | $0.0113₹0.7471 | $0.0113₹0.7471 |
| Morocco | $0.0549₹3.6425 | $0.0305₹2.0218 | $0.0305₹2.0218 | $0.0305₹2.0218 |
| Netherlands | $0.212₹14.0494 | $0.0663₹4.3987 | $0.0663₹4.3987 | $0.0663₹4.3987 |
| Nepal | $0.0970₹6.4397 | $0.0045₹0.2990 | $0.0045₹0.2990 | $0.0045₹0.2990 |
| Nigeria | $0.0684₹4.5421 | $0.0089₹0.5898 | $0.0089₹0.5898 | $0.0089₹0.5898 |
| Oman | $0.0452₹2.9992 | $0.0327₹2.1709 | $0.0327₹2.1709 | $0.0327₹2.1709 |
| Pakistan | $0.0627₹4.1620 | $0.0199₹1.3200 | $0.0199₹1.3200 | $0.0199₹1.3200 |
| Peru | $0.0932₹6.1843 | $0.0398₹2.6392 | $0.0398₹2.6392 | $0.0398₹2.6392 |
| Poland | $0.0484₹3.2105 | $0.0161₹1.0702 | $0.0161₹1.0702 | $0.0161₹1.0702 |
| Qatar | $0.0452₹2.9992 | $0.0159₹1.0547 | $0.0159₹1.0547 | $0.0159₹1.0547 |
| Romania | $0.114₹7.5596 | $0.0383₹2.5436 | $0.0383₹2.5436 | $0.0383₹2.5436 |
| Russia | $0.106₹7.0520 | $0.0530₹3.5173 | $0.0530₹3.5173 | $0.0530₹3.5173 |
| Saudi Arabia | $0.0762₹5.0537 | $0.0142₹0.9401 | $0.0142₹0.9401 | $0.0142₹0.9401 |
| Singapore | $0.0970₹6.4397 | $0.0212₹1.4072 | $0.0212₹1.4072 | $0.0212₹1.4072 |
| South Africa | $0.0503₹3.3385 | $0.0126₹0.8369 | $0.0126₹0.8369 | $0.0126₹0.8369 |
| Spain | $0.0937₹6.2161 | $0.0265₹1.7578 | $0.0265₹1.7578 | $0.0265₹1.7578 |
| Sri Lanka | $0.0970₹6.4397 | $0.0027₹0.1759 | $0.0027₹0.1759 | $0.0027₹0.1759 |
| Turkey | $0.0144₹0.9587 | $0.0012₹0.0792 | $0.0012₹0.0792 | $0.0012₹0.0792 |
| Ukraine | $0.114₹7.5596 | $0.0394₹2.6138 | $0.0394₹2.6138 | $0.0394₹2.6138 |
| United Arab Emirates | $0.0762₹5.0537 | $0.0208₹1.3811 | $0.0208₹1.3811 | $0.0208₹1.3811 |
| United Kingdom | $0.0841₹5.5795 | $0.0292₹1.9346 | $0.0292₹1.9346 | $0.0292₹1.9346 |
| North America | $0.0331₹2.1976 | $0.0045₹0.2989 | $0.0045₹0.2989 | $0.0045₹0.2989 |
| Rest of Africa | $0.0298₹1.9796 | $0.0053₹0.3516 | $0.0053₹0.3516 | $0.0053₹0.3516 |
| Rest of Asia Pacific | $0.112₹7.4057 | $0.0150₹0.9938 | $0.0150₹0.9938 | $0.0150₹0.9938 |
| Rest of Central & Eastern Europe | $0.114₹7.5596 | $0.0280₹1.8595 | $0.0280₹1.8595 | $0.0280₹1.8595 |
| Rest of Latin America | $0.0980₹6.5048 | $0.0150₹0.9934 | $0.0150₹0.9934 | $0.0150₹0.9934 |
| Rest of Middle East | $0.0520₹3.4490 | $0.0121₹0.7998 | $0.0121₹0.7998 | $0.0121₹0.7998 |
| Rest of Western Europe | $0.0784₹5.2054 | $0.0226₹1.5019 | $0.0226₹1.5019 | $0.0226₹1.5019 |
| Other | $0.0800₹5.3098 | $0.0102₹0.6769 | $0.0102₹0.6769 | $0.0102₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. An update to a student's family on an Indian number costs the India rate, ₹0.19. The converter shows Australian-dollar amounts for budgeting; InfiQ invoices in rupees, with GST for Indian businesses.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What an Indian team uses for Brisbane
Scheduling and hand-offs matter more than volume here.
- Broadcast campaigns
Schedule each Australian city in its own time, so a Brisbane send and a Sydney send leave at different IST hours from October to April.
- Developer API and webhooks
Dispatch and ETA updates for Queensland buyers go out when your system records them, whatever the hour.
- Shared team inbox
Brisbane's 5 p.m. is 12:30 IST, so most replies can be answered the same day by your day team.
Nearby
City pages near Brisbane
Other Australian city guides on this site, nearest first.
The Spam Act, the privacy rules and the Australian rate are national; the Australia guide covers them in full.
Guides for Brisbane teams
Questions Brisbane businesses ask
- Q1
Our Brisbane and Sydney clients get the same weekly update. Why did it reach Brisbane an hour early in November?
Because Sydney moved to daylight time on the first Sunday in October and Brisbane did not. From then until the first Sunday in April, 9 a.m. in Sydney is 8 a.m. in Brisbane. Schedule each city in its own time zone and the update arrives at 9 a.m. in both.
- Q2
We sell mining-equipment spares to Queensland operators. Are dispatch notices to a Brisbane buyer utility messages?
Yes. A notice about an order the buyer placed is a utility template, ₹0.9938 per delivered message to an Australian number. A note about a new product line is marketing, ₹7.41, and needs the buyer's consent under Australian law as well as their opt-in to WhatsApp messages from you.
- Q3
After English, Mandarin and Vietnamese, Punjabi is the language most used at home in Brisbane. Can our templates be in Punjabi?
Yes. Punjabi (pa) is on Meta's template list. The 2021 Census counted 22,507 people in Greater Brisbane using it at home. Submit it as its own language version of each template, alongside en_AU.
- Q4
Students in Brisbane apply to our programmes in India. Can offer and visa-document reminders reach them on WhatsApp?
Yes, as utility templates once each student has opted in. Reminders to a +61 number cost ₹0.9938; reminders to a parent or sponsor on an Indian number cost ₹0.19. Agents can follow up in the 24-hour window after each reply.
- Q5
Is a promotion to Brisbane customers caught by Australia's Spam Act as well as WhatsApp's own rules?
Yes. Australia's Spam Act covers commercial electronic messages, and WhatsApp requires opt-in on top. The Australia guide explains consent, identification and unsubscribing, and the enforcement action Australia's regulator has taken.
- Q6
Our joint venture is registered in Queensland. Should it hold the InfiQ account?
InfiQ serves India-based businesses: it invoices in rupees with GST, keeps customer data in India and supports teams in English and Hindi on India time. The Indian partner can hold the account and message Queensland numbers at the Australian rate. If your business is based in Brisbane, talk to sales about whether InfiQ fits.
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]2021 Census QuickStats: Greater Brisbane · Australian Bureau of Statistics · read 2026-10-20
- [2]India · Trade and Investment Queensland · read 2026-10-20
- [3]tzdb 'australasia' file: Queensland, NSW, Victoria and WA rules · IANA Time Zone Database · read 2026-10-20
- [4]Daylight saving · NSW Government · read 2026-10-20
Schedule Brisbane on Brisbane time
Start a 7-day Lite trial, no card needed, and send your first en_AU templates once Meta business verification is complete. If your business is based in Brisbane, talk to sales about whether InfiQ fits.
