WhatsApp Business API in Puducherry (Pondicherry)

Transparent ₹ pricing

WhatsApp charges per delivered message, priced by category — marketing, utility or authentication — since Meta moved off per-conversation billing on 1 July 2025. The old 24-hour window still exists, but now as a free customer-service window rather than a billing unit: when a customer messages you, you can reply with regular session messages during that window without a per-message template charge. InfiQ applies its own transparent platform pricing on top of Meta's live rate card (all figures ex-GST), so you always see the ₹ cost of a marketing, utility or authentication message before you send it — no surprise conversation buckets and no opaque bundling. Plans start around ₹999 and ₹2,999 per month with an Enterprise tier for higher volumes, and every invoice is GST-compliant and addressed to your Puducherry business for clean input-credit claims.

• Billed per delivered message by category: marketing, utility, authentication
• The 24-hour service window is free for replies — not a billing unit
• Transparent ₹ platform pricing (ex-GST)
• GST invoicing to your Puducherry address for input credit

Onboarding, step by step for Puducherry

Getting live is a guided path, not a technical project. First, we help you verify your business inside Meta Business Manager — for most Puducherry firms this means matching your registered name and GST details to your documents. Next, you connect your phone number through Meta's Embedded Signup, which keeps your WhatsApp Business Account under your own ownership rather than parked under an agency; you can always see and control it. Then we prepare and submit your message templates — order updates, reminders, offers — in Tamil, French or English for Meta approval. Finally, once verification and templates clear, you go live, typically within 2 hours. Because InfiQ is a WhatsApp-first platform, you are not juggling half-configured SMS or email add-ons; the setup is focused entirely on getting WhatsApp working well for you.

• 1. Verify your business in Meta Business Manager
• 2. Connect your number via Embedded Signup — you keep account ownership
• 3. Get your Tamil / French / English templates approved by Meta
• 4. Go live — typically 2 hours end to end

Ownership, the green tick and the 2026 username change

Serious businesses want to own their channel, and InfiQ's setup is built around that. Through Embedded Signup you retain control of your own WhatsApp Business Account, so if you ever change providers your number, history and assets stay with you. We also help eligible Puducherry businesses apply for the green verified badge, which Meta grants at its discretion and which visibly reassures customers that they're talking to the real hotel, institute or manufacturer. Looking ahead, Meta is rolling out WhatsApp usernames, where each account is tied to a BSUID (Business-Scoped User ID) rather than exposing a raw phone number. InfiQ keeps your account aligned with these changes as they arrive, so your Puducherry business stays compliant and discoverable without last-minute scrambles.

• You own your WhatsApp Business Account — portable if you switch providers
• Green verified badge support (granted at Meta's discretion)
• Ready for the 2026 usernames change, tied to your BSUID

Support in Tamil, French and English

Puducherry is genuinely multilingual — Tamil in daily commerce, French woven into the town's heritage and a portion of its institutions, and English across tourism and higher education. InfiQ supports sending and automating WhatsApp messages in Tamil, French and English, and Meta-approved templates can carry multiple language variants so the right message reaches each customer in the language they read most comfortably. Our support operates on India business hours, so your Puducherry team gets help from people working in the same time zone rather than waiting overnight for a reply. From the White Town and Muthialpet to Ariyankuppam and the neighbouring Ozhukarai belt, businesses of every size can onboard on the same official API.