India
Liège is 3 h 30 min behind India
WhatsApp Business API for Indian firms with freight, buyers and students in Liège
Liège Airport handled 1,325,000 tonnes of cargo in 2025 and works through the night. Most messages that follow an Indian consignment there are status updates; offers to Walloon buyers fall under a stricter rule.
Liège
A 10:00–18:00 IST working day is 06:30–14:30 in Liège (on 21 October 2026; daylight saving moves it).
For Indian exporters, forwarders, e-commerce sellers and education consultants with consignees, buyers or students in Liège: which WhatsApp messages to a Liège contact are updates and which are offers under Belgian law, how to time them on Belgian time, and what a +32 message costs in rupees.
An airport that works at night, a port on the Meuse
From Liège Airport, the Port of Liège, the University of Liège and the Embassy of India in Brussels.
Liège Airport handled 1,325,000 tonnes of cargo in 2025 and passed one million tonnes by the end of September 2026. Customs, staff and handling work 24 hours a day, seven days a week, with about 60 flights a night.[1]
More than 1.35 billion e-commerce packages passed through the airport in 2025, and more than 5,100 people work directly on the airport site.[1]
Its freight list runs from pharmaceuticals and perishables to express parcels, oversized cargo and flowers; the airport calls itself one of Europe's three main entry points for flower imports.[2]
The Port of Liège, Belgium's first inland port, moved 16.4 million tonnes by waterway, road and rail in 2025 across 383 hectares and 33 port areas on the Meuse and the Albert Canal.[3]
The University of Liège counts more than 29,000 students and 5,900 staff in 11 faculties, on four campuses in three towns.[4]
The Embassy of India in Brussels puts India–Belgium trade at US$13.01 billion in 2025-26, with diamonds a significant part of it.[5]
See it work
Sort one message to a Liège contact
Pick what you want to send to a consignee, buyer or student in Liège and see what kind of message it is, what it needs first, and which country's rate applies.
Most of what an Indian shipper sends to Liège sits on the first branch: a consignment the contact is already waiting for, landing at an airport that clears freight at night. That needs an opt-in to WhatsApp updates, not a marketing consent.
Offers are where the Belgian rule bites. Advertising by electronic mail needs prior consent unless a narrow exception applies, and the APD's 2026 recommendation says the channel does not change that. The Belgium guide sets out both exceptions.
Update, reply, offer or India rate
Question 1 · up to 2
What are you sending to Liège?
Your answers
None yet — pick an answer to start down the tree.
Path map
Depth 0 of up to 2. Circles are questions, squares are outcomes.
All possible outcomes (8)
Send a utility template
Arrival, clearance or delivery slot for this air waybill, in French or English, at the Belgium utility rate.
Path: “Status of freight landing at Liège Airport” → “Yes, on the booking form”
Reply inside the 24 hours
They wrote today, so your desk answers without a template, at the service rate per reply.
Path: “A reply to their message from today”
Send a marketing template
Prior consent is on file. Name your company, give a way to stop, and keep the record of the yes.
Path: “A new range for Walloon buyers” → “A buyer who opted in to offers on WhatsApp”
Belgian law may allow it; ask for the opt-in anyway
The existing-customer exception covers similar products and details obtained in a sale, with a right to object. Meta's policy still wants an opt-in to your WhatsApp messages.
Path: “A new range for Walloon buyers” → “A past buyer of similar goods, no opt-in”
Ask for the WhatsApp opt-in first
Add a WhatsApp box to the booking form or ask by email; keep updates on email until the yes arrives.
Path: “Status of freight landing at Liège Airport” → “No, we only have their email”
Do not send
A bought list carries no consent to advertising by electronic mail.
Path: “A new range for Walloon buyers” → “Numbers from a bought list”
A utility template at the India rate
Meta prices by the recipient's country code, so a +91 number costs the India rate even while the student is in Liège.
Path: “A fee receipt for a student at ULiège” → “Their Indian +91 number”
A utility template at the Belgium rate
A +32 number is billed at the rate for Belgium, from the Rest of Western Europe line of Meta's card.
Path: “A fee receipt for a student at ULiège” → “A Belgian +32 number”
Question 1: What are you sending to Liège? 4 options.
Industries
Who in India writes to Liège
Four kinds of Indian sender, matched to what the airport, the port and the university actually handle.
- 01
Perishables and flower exporters
Perishable goods and flowers are on Liège Airport's freight list, and consignees want to know when a temperature-sensitive shipment has cleared.[2]
On WhatsApp: Clearance and release notices · Delivery-slot confirmations · Document-missing alerts
- 02
D2C and marketplace sellers
Over a billion e-commerce packages passed through the airport in 2025; a buyer in Liège asks where an order is from the moment it ships.[1]
On WhatsApp: Order and dispatch confirmations · Out-for-delivery notices · Returns and refund updates
- 03
Bulk and project exporters
The Port of Liège reaches its 33 port areas by waterway, road and rail; the Trilogiport saw rail traffic resume in March 2026.[3]
On WhatsApp: Barge or rail arrival notices · Inspection appointment reminders · Invoice and payment notices
- 04
Education consultants and edtech
A university of more than 29,000 students, with a business school (HEC Liège) and an agro-bio campus at Gembloux.[4]
On WhatsApp: Application and document checklists · Fee receipts · Arrival and housing reminders
French for Liège, German for the east of the province
Meta approves each template once per language. Liège reads French; the German-speaking Community lies in the east of the same province.
Write the fr_BE version first for anything a Liège consumer receives, and keep an English version for freight desks. Replies inside the 24-hour window can be in any language your staff write. InfiQ's own support team works in English and Hindi.
| Language | Meta code | Use it for |
|---|---|---|
| French (Belgium) | fr_BE | Liège consumers, shops and most local firms |
| German | de | Eupen and the East Cantons; Meta has no Belgian German code |
| English | en | Forwarders, handlers and university offices |
| Hindi | hi | Indian students and their families, where they ask for it |
Prices in ₹ and EUR
What a message to a Liège number costs
Belgian numbers are priced on the Rest of Western Europe line of Meta's card: ₹1.50 for a utility template such as a clearance notice, ₹5.21 for marketing, ₹1.50 for a passcode and ₹1.50 per service reply, in rupees before GST, plus a plan from ₹999 a month.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ €9.38 EUR
₹833 / month, billed yearly≈ €7.83 EUR
Everything a growing business needs to run WhatsApp properly.
Growth
₹2,999 / month≈ €28.17 EUR
₹2,499 / month, billed yearly≈ €23.48 EUR
Lite, plus the API, automation and team scale serious senders need.
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Liège · Rest of Western Europe (regional rate)
| Category | ₹ INR | EUR |
|---|---|---|
| Marketing | ₹5.2054 | €0.0489 |
| Utility | ₹1.5019 | €0.0141 |
| Authentication | ₹1.5019 | €0.0141 |
| Service | ₹1.5019 | €0.0141 |
Per-message rates for all 47 markets, in ₹ and EUR
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | €0.0511₹5.4352 | €0.0215₹2.2874 | €0.0215₹2.2874 | €0.0215₹2.2874 |
| Bangladesh | €0.0605₹6.4397 | €0.0031₹0.3254 | €0.0031₹0.3254 | €0.0031₹0.3254 |
| Brazil | €0.0516₹5.4970 | €0.0056₹0.5981 | €0.0056₹0.5981 | €0.0056₹0.5981 |
| Chile | €0.0734₹7.8162 | €0.0165₹1.7585 | €0.0165₹1.7585 | €0.0165₹1.7585 |
| Colombia | €0.0103₹1.0993 | €0.0007₹0.0706 | €0.0007₹0.0706 | €0.0007₹0.0706 |
| Egypt | €0.0532₹5.6629 | €0.0030₹0.3167 | €0.0030₹0.3167 | €0.0030₹0.3167 |
| France | €0.0710₹7.5588 | €0.0248₹2.6393 | €0.0248₹2.6393 | €0.0248₹2.6393 |
| Germany | €0.113₹12.0088 | €0.0455₹4.8386 | €0.0455₹4.8386 | €0.0455₹4.8386 |
| Hong Kong | €0.0605₹6.4397 | €0.0215₹2.2867 | €0.0215₹2.2867 | €0.0215₹2.2867 |
| Hungary | €0.0710₹7.5596 | €0.0288₹3.0700 | €0.0288₹3.0700 | €0.0288₹3.0700 |
| India | €0.0089₹0.9435 | €0.0018₹0.1941 | €0.0013₹0.1402 | €0.0014₹0.1450 |
| Indonesia | €0.0339₹3.6133 | €0.0206₹2.1979 | €0.0206₹2.1979 | €0.0206₹2.1979 |
| Iraq | €0.0282₹2.9992 | €0.0065₹0.6943 | €0.0065₹0.6943 | €0.0065₹0.6943 |
| Israel | €0.0292₹3.1045 | €0.0044₹0.4662 | €0.0044₹0.4662 | €0.0044₹0.4662 |
| Italy | €0.0656₹6.9847 | €0.0248₹2.6369 | €0.0248₹2.6369 | €0.0248₹2.6369 |
| Kazakhstan | €0.0499₹5.3098 | €0.0149₹1.5824 | €0.0149₹1.5824 | €0.0149₹1.5824 |
| Kuwait | €0.0654₹6.9671 | €0.0363₹3.8671 | €0.0363₹3.8671 | €0.0363₹3.8671 |
| Malaysia | €0.0711₹7.5644 | €0.0116₹1.2314 | €0.0116₹1.2314 | €0.0116₹1.2314 |
| Mexico | €0.0328₹3.4877 | €0.0070₹0.7471 | €0.0070₹0.7471 | €0.0070₹0.7471 |
| Morocco | €0.0342₹3.6425 | €0.0190₹2.0218 | €0.0190₹2.0218 | €0.0190₹2.0218 |
| Netherlands | €0.132₹14.0494 | €0.0413₹4.3987 | €0.0413₹4.3987 | €0.0413₹4.3987 |
| Nepal | €0.0605₹6.4397 | €0.0028₹0.2990 | €0.0028₹0.2990 | €0.0028₹0.2990 |
| Nigeria | €0.0427₹4.5421 | €0.0055₹0.5898 | €0.0055₹0.5898 | €0.0055₹0.5898 |
| Oman | €0.0282₹2.9992 | €0.0204₹2.1709 | €0.0204₹2.1709 | €0.0204₹2.1709 |
| Pakistan | €0.0391₹4.1620 | €0.0124₹1.3200 | €0.0124₹1.3200 | €0.0124₹1.3200 |
| Peru | €0.0581₹6.1843 | €0.0248₹2.6392 | €0.0248₹2.6392 | €0.0248₹2.6392 |
| Poland | €0.0302₹3.2105 | €0.0101₹1.0702 | €0.0101₹1.0702 | €0.0101₹1.0702 |
| Qatar | €0.0282₹2.9992 | €0.0099₹1.0547 | €0.0099₹1.0547 | €0.0099₹1.0547 |
| Romania | €0.0710₹7.5596 | €0.0239₹2.5436 | €0.0239₹2.5436 | €0.0239₹2.5436 |
| Russia | €0.0662₹7.0520 | €0.0330₹3.5173 | €0.0330₹3.5173 | €0.0330₹3.5173 |
| Saudi Arabia | €0.0475₹5.0537 | €0.0088₹0.9401 | €0.0088₹0.9401 | €0.0088₹0.9401 |
| Singapore | €0.0605₹6.4397 | €0.0132₹1.4072 | €0.0132₹1.4072 | €0.0132₹1.4072 |
| South Africa | €0.0314₹3.3385 | €0.0079₹0.8369 | €0.0079₹0.8369 | €0.0079₹0.8369 |
| Spain | €0.0584₹6.2161 | €0.0165₹1.7578 | €0.0165₹1.7578 | €0.0165₹1.7578 |
| Sri Lanka | €0.0605₹6.4397 | €0.0017₹0.1759 | €0.0017₹0.1759 | €0.0017₹0.1759 |
| Turkey | €0.0090₹0.9587 | €0.0007₹0.0792 | €0.0007₹0.0792 | €0.0007₹0.0792 |
| Ukraine | €0.0710₹7.5596 | €0.0246₹2.6138 | €0.0246₹2.6138 | €0.0246₹2.6138 |
| United Arab Emirates | €0.0475₹5.0537 | €0.0130₹1.3811 | €0.0130₹1.3811 | €0.0130₹1.3811 |
| United Kingdom | €0.0524₹5.5795 | €0.0182₹1.9346 | €0.0182₹1.9346 | €0.0182₹1.9346 |
| North America | €0.0206₹2.1976 | €0.0028₹0.2989 | €0.0028₹0.2989 | €0.0028₹0.2989 |
| Rest of Africa | €0.0186₹1.9796 | €0.0033₹0.3516 | €0.0033₹0.3516 | €0.0033₹0.3516 |
| Rest of Asia Pacific | €0.0696₹7.4057 | €0.0093₹0.9938 | €0.0093₹0.9938 | €0.0093₹0.9938 |
| Rest of Central & Eastern Europe | €0.0710₹7.5596 | €0.0175₹1.8595 | €0.0175₹1.8595 | €0.0175₹1.8595 |
| Rest of Latin America | €0.0611₹6.5048 | €0.0093₹0.9934 | €0.0093₹0.9934 | €0.0093₹0.9934 |
| Rest of Middle East | €0.0324₹3.4490 | €0.0075₹0.7998 | €0.0075₹0.7998 | €0.0075₹0.7998 |
| Rest of Western Europe | €0.0489₹5.2054 | €0.0141₹1.5019 | €0.0141₹1.5019 | €0.0141₹1.5019 |
| Other | €0.0499₹5.3098 | €0.0064₹0.6769 | €0.0064₹0.6769 | €0.0064₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A student or engineer in Liège who kept an Indian +91 number is billed at the India rate instead: ₹0.19 for the same receipt. Euro figures are indicative; InfiQ invoices in rupees.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What an Indian sender runs for Liège
Updates sent by the system that knows first, at a rate known before sending.
- Developer API and webhooks
A REST API with scoped keys, idempotency keys and per-key rate limits, plus HMAC-SHA256-signed webhooks retried for 24 hours. Included on Growth, an add-on on Lite.
Your TMS or order system sends the clearance and delivery templates when a status changes at the airport overnight, without anyone in India staying up for it.
- Consent records and opt-out enforcement
Each contact's opt-in source and time are recorded, STOP replies are enforced at platform level (even against later imports), and the audit trail exports.
Each Liège contact's opt-in source and time is stored, separately for updates and offers, so a Walloon buyer who never agreed to promotions does not receive one.
- Shared team inbox
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
Export, documentation and admissions desks answer one number, with transfers when a consignee's question belongs to someone else.
- Published per-market rates
InfiQ publishes its per-message rate for every Meta market in rupees, ex-GST, so the cost of messaging customers abroad is known before you send.
The +32 and +91 rates are published in rupees, so a mixed list of Belgian and Indian numbers can be costed before the batch goes out.
Nearby
City pages near Liège
The nearest city guides on this site, in Belgium and across the borders with the Netherlands and Germany.
Consent, the APD's 2026 recommendation and the Belgium rate apply nationwide; the Belgium guide covers them in full.
Guides for Liège teams
Questions Liège businesses ask
Our perishable consignments clear at Liège Airport overnight. Can the consignee get the release notice on WhatsApp before their office opens?+
When should a dispatch note leave India to reach a Liège office at 09:00?+
Should our templates for shoppers in Liège be in French, or in German for the East Cantons?+
Walloon retailers bought our textiles last season. Can we send them the new range on WhatsApp?+
Indian students at ULiège keep their +91 numbers. Which rate applies to our fee receipts?+
Our forwarding firm has an agent at the Liège Trilogiport and its head office in Mumbai. Which one should hold the InfiQ account?+
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]Liège Airport: key figures on the home page · Liège Airport · read 2026-10-20
- [2]Freight types · Liège Airport · read 2026-10-20
- [3]Port of Liège: home page and 2025 traffic · Port de Liège · read 2026-10-20
- [4]ULiège: the university · Université de Liège · read 2026-10-20
- [5]India and Belgium: bilateral brief (September 2026) · Embassy of India, Brussels · read 2026-10-20
- [6]tzdb 'europe' file: Europe/Brussels and the EU rule · IANA Time Zone Database · read 2026-10-20
Keep Liège consignees and students informed on WhatsApp
Start a 7-day Lite trial, no card needed, and connect your system once Meta business verification is complete. If your business is based in Liège, talk to sales about whether InfiQ fits.
