WhatsApp Business API in Kottayam, Kerala

Transparent ₹ pricing

Since 1 July 2025, WhatsApp bills per delivered message rather than per 24-hour conversation. Every message is priced by its category — marketing, utility, or authentication — and the free 24-hour service window still lets you reply to a customer who messaged you first without a per-message template charge. InfiQ shows Meta's live rate card transparently in ₹ (ex-GST) and adds its own platform plan on top, so you can forecast spend before you launch a single campaign. Plans start at an entry tier and scale to Enterprise, all GST-invoiced to your Kottayam or wider Kerala entity so your accounts and input-tax credit stay clean. Your Malayalam, English, and Hindi templates all bill by the same category rules, so language choice never changes the underlying message economics — it just changes how many customers actually read you.

• Marketing, utility, and authentication templates each priced per delivered message
• 24-hour service window for replying to customer-initiated chats (free today, chargeable from 1 October 2026)
• Transparent Meta rate card shown in ₹, ex-GST, with InfiQ's plan on top
• GST invoice issued to your Kerala business for full input-tax credit

Onboarding a Kottayam business, step by step

Getting live on the official API is a defined sequence, not a black box — and InfiQ runs it with you. First, your business is verified inside Meta Business Manager (your GST details and Kerala registration make this smoother). Next, your phone number is connected through Meta's Embedded Signup, which is what guarantees you keep ownership of your WhatsApp account and its BSUID rather than renting access through someone else's number. Then your first message templates — reminders, confirmations, campaigns — are submitted for Meta approval, typically in Malayalam and English. Once templates clear, you go live, usually within 2 hours from a clean start. Throughout, InfiQ's India-hours team supports you so a Kottayam business owner or their team can follow the process without needing a developer on staff.

• Verify your business in Meta Business Manager
• Connect your number via Embedded Signup — you keep BSUID ownership
• Submit Malayalam and English templates for Meta approval
• Go live, typically within 2 hours

Support and messaging in your language

Kottayam's literacy and its bilingual professional class mean your customers will happily read a well-written Malayalam message and reply in kind — but your team may prefer to draft and manage in English. InfiQ supports Malayalam, English, and Hindi messaging so you can run Malayalam-first customer templates while keeping your internal workflow in whatever language your staff is fastest in. Combined with India-hours support, this means questions get answered in your working day, not on a delay across time zones. For a Kumarakom resort fielding guest queries or a clinic sending reminders across a busy outpatient schedule, that responsiveness is the difference between WhatsApp being a real channel and being an afterthought.