WhatsApp Business API in Kochi, Kerala

Transparent ₹ pricing, billed the way Meta bills

Since 1 July 2025, WhatsApp charges per delivered message, priced by template category — marketing, utility, or authentication — not per 24-hour conversation. That 24-hour window still exists, but only as a free service window during which you can reply to a customer-initiated chat without a template fee; it is no longer a billing unit. InfiQ passes through Meta's live rate card and applies its own transparent platform pricing on top, all quoted in ₹ and ex-GST so there are no surprises for your finance team. You get a GST invoice raised to your Kerala-registered entity, which keeps input credit clean. Plans scale from a Lite tier for small Kochi shops and clinics up to enterprise volumes for export houses and multi-outlet retailers, so you only step up as your messaging grows.

• Per-delivered-message pricing by category — marketing, utility, authentication
• The 24-hour service window is free for replies, not a billing unit
• Transparent ₹ pricing, ex-GST
• Proper GST invoicing to your Kerala business for clean input credit

Onboarding for Kochi businesses in 2 hours

Getting live is a guided, four-step process and InfiQ handles the heavy lifting. First, we verify your business in Meta Business Manager — for most Kochi companies this needs a GST certificate or similar proof plus a website or public presence. Second, you connect your phone number through Meta's Embedded Signup, and crucially you retain full ownership of your WhatsApp Business Account and its BSUID (the Business-Scoped User ID tied to the 2026 WhatsApp usernames change) — InfiQ never locks you in. Third, we help you draft and submit your message templates for approval in Malayalam, English or Hindi. Fourth, once verification and templates clear, you go live — typically within 2 hours. We also confirm your green-tick display-name eligibility up front so there are no last-minute surprises.

• Verify your business in Meta Business Manager
• Connect your number via Embedded Signup — you keep full BSUID ownership
• Get templates approved in Malayalam, English or Hindi
• Go live, typically in 2 hours

Support and messaging in your language

A large share of Kochi's customers are most comfortable in Malayalam, and buying decisions move faster in a familiar language. InfiQ lets you compose, automate and template your WhatsApp messages in Malayalam, English and Hindi, so your notifications and campaigns read naturally rather than like a translated form letter. Our support operates on India hours, meaning your Kochi team gets help during the working day rather than waiting on an overseas queue. This combination — native-language messaging plus local-hours support — is what makes the API practical for a front desk in Ernakulam, a clinic in Kakkanad, or a boutique in Panampilly Nagar.

Serving businesses across Kochi and Kerala

From Fort Kochi and Ernakulam city to Kakkanad, Aluva, Tripunithura and the wider Kerala market, InfiQ onboards businesses of every size onto the official WhatsApp Business API. Whether you are a single-location clinic sending appointment reminders or an export house pushing shipment updates to buyers overseas, the platform, pricing and support are the same — compliant, ownership-first, and priced in ₹. If you also operate in other Kerala hubs, we run the same onboarding for Thiruvananthapuram, Kozhikode and Kollam, so you can standardise WhatsApp communication across all your locations.