Assam
Jorhat was the Ahoms' last capital and became a tea town under the British; Tocklai's research station has stood here since 1911. Its businesses write to growers, buyers, students and visitors, and most of them write back in Assamese.
A Jorhat business
For Jorhat's tea estates and bought-leaf factories, its tea shops, the admission offices of Assam Agricultural University and the town's colleges, and the lodges near the Gymkhana and the Gibbon sanctuary: how the official WhatsApp Business API carries their messages, how to keep growers' numbers out of reports, and what it costs.
See it work
A Jorhat leaf factory, a lodge and an admission desk all end up copying WhatsApp lines into a sheet for a head office, an auditor or a committee. Pick a line and see what it should look like once the phone numbers are masked.
The WhatsApp conversation itself stays in the inbox, where only your team sees it. The risk is the copy: a sheet of growers' weighments forwarded to an agent, or a list of applicants mailed to a committee, with every phone number in full.
India's Digital Personal Data Protection Act expects a business to keep personal data to what it needs; the India guide covers it. Masking the numbers in a report is the simplest way to honour that.
Masking hides personal data before it reaches logs and dashboards, while keeping enough to recognise it.
Text with email addresses or phone numbers.
From the Jorhat district website, the Tea Research Association, Assam Agricultural University and IBEF's Assam profile.
Purnananda Buragohain's camp at Dichoi in April 1790 became the nucleus of Jorhat, and the Ahom capital moved here from Rangpur in July 1794, staying until the end of Ahom rule.[2]
Maniram Dewan set up a tea garden at Chinamora in 1843-44, the Jorhat Tea Company was formed in 1858, and the Tocklai experimental station was established in 1911.[2]
The Tea Research Association calls Tocklai the oldest and largest tea research institute in the world; its ten advisory branches look after about 1,100 large estates and more than 2,00,000 small tea growers.[3]
Assam Agricultural University was established on 1 April 1969, the first agricultural university in North-Eastern India, with its headquarters in Jorhat and six constituent colleges.[4]
The district covers 1,758 sq km with 2 subdivisions, 5 revenue circles and 6 development blocks; its places of interest include the Dhekiakhowa Bornamghar, the Gymkhana Club and the Gibbon Wildlife Sanctuary.[1]
IBEF says Assam has the single largest tea-growing area in the world and puts its tea exports at Rs 1,858.75 crore in FY26; it lists projects laid in Jorhat in March 2024 across healthcare, oil and gas, railways and housing.[5]
Four kinds of business, from the estates to the campus.
Estates and factories buy green leaf from small growers and pay them by the weighment, and growers want to know the weight and the pay date.[3],[2]
Shops sell orthodox and CTC teas to visitors and post packets across India to customers who first bought in Jorhat.[5]
Assam Agricultural University runs diploma, undergraduate, postgraduate and doctoral admissions, and applicants expect dates and results on their phones.[4]
Visitors come for the Bornamghar where Madhavdeva lit a lamp in 1528, the Gymkhana, Lachit Borphukan's maidam and the Gibbon sanctuary.[1]
Meta approves each template once per language, and Assamese is not one of them. A Jorhat business writes templates in the languages below and answers in Assamese.
Inside the 24-hour window after a customer writes, your staff can reply in Assamese freely, with no template and no approval. Write short, plain templates for the few messages you start, and let the conversation happen in Assamese. InfiQ's own support team works in English and Hindi.
| Language | Meta code | Use it for |
|---|---|---|
| Bengali | bn | Customers and growers who read Bengali script |
| Hindi | hi | Tea-garden communities, traders and visitors from north India |
| English (India) | en_IN | Applicants, tea buyers, estates' head offices and banks |
On InfiQ
The tools that sit around the masked report.
Growers', guests' and applicants' conversations are processed in data centres located in India, which matters when a committee asks where the data sits.
Each grower's or buyer's yes to messages is recorded with its source and date, and the audit trail exports, so a report can show who agreed without listing full numbers.
The factory office, the shop counter or the admission desk answers one number in Assamese, with roles that limit who sees which conversation.
A tea shop sends new-flush news only to buyers who opted in, with delivery reports for each send.
Prices in ₹, with USD and EUR
Plans from ₹999 a month, plus each delivered message at the India rate: ₹0.19 for a weighment note, order confirmation or admission date, ₹0.94 for new-flush news, ₹0.14 for a login code and ₹0.145 for each reply.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ $10.51 USD
₹833 / month, billed yearly≈ $8.76 USD
Growth
₹2,999 / month≈ $31.55 USD
₹2,499 / month, billed yearly≈ $26.29 USD
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Jorhat · India
| Category | ₹ INR | USD |
|---|---|---|
| Marketing | ₹0.9435 | $0.0099 |
| Utility | ₹0.1941 | $0.0020 |
| Authentication | ₹0.1402 | $0.0015 |
| Service | ₹0.1450 | $0.0015 |
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | $0.0572₹5.4352 | $0.0241₹2.2874 | $0.0241₹2.2874 | $0.0241₹2.2874 |
| Bangladesh | $0.0678₹6.4397 | $0.0034₹0.3254 | $0.0034₹0.3254 | $0.0034₹0.3254 |
| Brazil | $0.0578₹5.4970 | $0.0063₹0.5981 | $0.0063₹0.5981 | $0.0063₹0.5981 |
| Chile | $0.0822₹7.8162 | $0.0185₹1.7585 | $0.0185₹1.7585 | $0.0185₹1.7585 |
| Colombia | $0.0116₹1.0993 | $0.0007₹0.0706 | $0.0007₹0.0706 | $0.0007₹0.0706 |
| Egypt | $0.0596₹5.6629 | $0.0033₹0.3167 | $0.0033₹0.3167 | $0.0033₹0.3167 |
| France | $0.0795₹7.5588 | $0.0278₹2.6393 | $0.0278₹2.6393 | $0.0278₹2.6393 |
| Germany | $0.126₹12.0088 | $0.0509₹4.8386 | $0.0509₹4.8386 | $0.0509₹4.8386 |
| Hong Kong | $0.0678₹6.4397 | $0.0241₹2.2867 | $0.0241₹2.2867 | $0.0241₹2.2867 |
| Hungary | $0.0795₹7.5596 | $0.0323₹3.0700 | $0.0323₹3.0700 | $0.0323₹3.0700 |
| India | $0.0099₹0.9435 | $0.0020₹0.1941 | $0.0015₹0.1402 | $0.0015₹0.1450 |
| Indonesia | $0.0380₹3.6133 | $0.0231₹2.1979 | $0.0231₹2.1979 | $0.0231₹2.1979 |
| Iraq | $0.0316₹2.9992 | $0.0073₹0.6943 | $0.0073₹0.6943 | $0.0073₹0.6943 |
| Israel | $0.0327₹3.1045 | $0.0049₹0.4662 | $0.0049₹0.4662 | $0.0049₹0.4662 |
| Italy | $0.0735₹6.9847 | $0.0277₹2.6369 | $0.0277₹2.6369 | $0.0277₹2.6369 |
| Kazakhstan | $0.0559₹5.3098 | $0.0166₹1.5824 | $0.0166₹1.5824 | $0.0166₹1.5824 |
| Kuwait | $0.0733₹6.9671 | $0.0407₹3.8671 | $0.0407₹3.8671 | $0.0407₹3.8671 |
| Malaysia | $0.0796₹7.5644 | $0.0130₹1.2314 | $0.0130₹1.2314 | $0.0130₹1.2314 |
| Mexico | $0.0367₹3.4877 | $0.0079₹0.7471 | $0.0079₹0.7471 | $0.0079₹0.7471 |
| Morocco | $0.0383₹3.6425 | $0.0213₹2.0218 | $0.0213₹2.0218 | $0.0213₹2.0218 |
| Netherlands | $0.148₹14.0494 | $0.0463₹4.3987 | $0.0463₹4.3987 | $0.0463₹4.3987 |
| Nepal | $0.0678₹6.4397 | $0.0031₹0.2990 | $0.0031₹0.2990 | $0.0031₹0.2990 |
| Nigeria | $0.0478₹4.5421 | $0.0062₹0.5898 | $0.0062₹0.5898 | $0.0062₹0.5898 |
| Oman | $0.0316₹2.9992 | $0.0228₹2.1709 | $0.0228₹2.1709 | $0.0228₹2.1709 |
| Pakistan | $0.0438₹4.1620 | $0.0139₹1.3200 | $0.0139₹1.3200 | $0.0139₹1.3200 |
| Peru | $0.0651₹6.1843 | $0.0278₹2.6392 | $0.0278₹2.6392 | $0.0278₹2.6392 |
| Poland | $0.0338₹3.2105 | $0.0113₹1.0702 | $0.0113₹1.0702 | $0.0113₹1.0702 |
| Qatar | $0.0316₹2.9992 | $0.0111₹1.0547 | $0.0111₹1.0547 | $0.0111₹1.0547 |
| Romania | $0.0795₹7.5596 | $0.0268₹2.5436 | $0.0268₹2.5436 | $0.0268₹2.5436 |
| Russia | $0.0742₹7.0520 | $0.0370₹3.5173 | $0.0370₹3.5173 | $0.0370₹3.5173 |
| Saudi Arabia | $0.0532₹5.0537 | $0.0099₹0.9401 | $0.0099₹0.9401 | $0.0099₹0.9401 |
| Singapore | $0.0678₹6.4397 | $0.0148₹1.4072 | $0.0148₹1.4072 | $0.0148₹1.4072 |
| South Africa | $0.0351₹3.3385 | $0.0088₹0.8369 | $0.0088₹0.8369 | $0.0088₹0.8369 |
| Spain | $0.0654₹6.2161 | $0.0185₹1.7578 | $0.0185₹1.7578 | $0.0185₹1.7578 |
| Sri Lanka | $0.0678₹6.4397 | $0.0019₹0.1759 | $0.0019₹0.1759 | $0.0019₹0.1759 |
| Turkey | $0.0101₹0.9587 | $0.0008₹0.0792 | $0.0008₹0.0792 | $0.0008₹0.0792 |
| Ukraine | $0.0795₹7.5596 | $0.0275₹2.6138 | $0.0275₹2.6138 | $0.0275₹2.6138 |
| United Arab Emirates | $0.0532₹5.0537 | $0.0145₹1.3811 | $0.0145₹1.3811 | $0.0145₹1.3811 |
| United Kingdom | $0.0587₹5.5795 | $0.0204₹1.9346 | $0.0204₹1.9346 | $0.0204₹1.9346 |
| North America | $0.0231₹2.1976 | $0.0031₹0.2989 | $0.0031₹0.2989 | $0.0031₹0.2989 |
| Rest of Africa | $0.0208₹1.9796 | $0.0037₹0.3516 | $0.0037₹0.3516 | $0.0037₹0.3516 |
| Rest of Asia Pacific | $0.0779₹7.4057 | $0.0105₹0.9938 | $0.0105₹0.9938 | $0.0105₹0.9938 |
| Rest of Central & Eastern Europe | $0.0795₹7.5596 | $0.0196₹1.8595 | $0.0196₹1.8595 | $0.0196₹1.8595 |
| Rest of Latin America | $0.0684₹6.5048 | $0.0105₹0.9934 | $0.0105₹0.9934 | $0.0105₹0.9934 |
| Rest of Middle East | $0.0363₹3.4490 | $0.0084₹0.7998 | $0.0084₹0.7998 | $0.0084₹0.7998 |
| Rest of Western Europe | $0.0548₹5.2054 | $0.0158₹1.5019 | $0.0158₹1.5019 | $0.0158₹1.5019 |
| Other | $0.0559₹5.3098 | $0.0071₹0.6769 | $0.0071₹0.6769 | $0.0071₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. Tea buyers in Kolkata or Pune and applicants across the North-East have +91 numbers, so every message to them is billed at the India rate. Invoices carry your Assam GSTIN.
Work out your own monthly cost by message type.
Calculate your exact costNearby
City pages around Jorhat and the Brahmaputra valley, nearest first.
Jorhat's tea and its students travel up and down the valley; each neighbouring page looks at its own town's trades.
Yes, to growers who agreed to receive messages; record when each said yes. A note with the day's weighment and the payment date, with no offer in it, is a utility template at ₹0.19. When a grower replies in Assamese to ask about a deduction, your office can answer freely for 24 hours.
Yes, to buyers who agreed to hear from you, as the visitor in our example did. New-flush news is a marketing template at ₹0.94. When a buyer writes to reorder, replies are free-form for 24 hours, and the courier tracking note is a utility template at ₹0.19.
Yes, to applicants who opted in to updates from your centre. A reminder about a deadline for a programme they asked about is a utility template at ₹0.19; a message advertising your coaching batch is marketing at ₹0.94. Keep the two separate.
Meta approves templates only in the languages on its list, and Assamese is not on it. Write templates in Bengali (bn), Hindi (hi) or English, and keep them short. Every reply inside the 24-hour window after a customer writes can be in Assamese, with no template needed.
Only as much as the agent needs. Mask the numbers so each keeps its last four digits, as the transformer on this page shows, and keep the full conversation in the inbox where your own team can see it. InfiQ processes customer data in India and records each contact's consent with its date.
Usually, yes. Lite is ₹999 a month with the shared inbox for 10 users, plus each delivered message at the India rate. A booking confirmation or pickup time is a utility template at ₹0.19. Growth, ₹2,999 a month, adds the developer API. Start with a 7-day Lite trial, no card needed.
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
Start a 7-day Lite trial, no card needed, or talk to us about weighment, order and admission templates, and about keeping growers' data in India.
