WhatsApp Business API for Indian teams working with Brasília
Brazil's health regulator has its seat in Brasília, and so does the Embassy of India. An Indian team's contacts here are consultants, distributors and colleagues on two kinds of number, and each one is billed differently.
Trade 1
Health regulation
ANVISA has its seat here; an Indian drug maker's Brazilian file is followed from Brasília.
Trade 2
Diplomacy
The Embassy of India here covers every Brazilian state but five, and official visits start in the capital.
For Indian pharmaceutical, IT and service firms whose Brazil work runs through the capital, and for teams organising official visits: how to decide what a Brasília contact may receive, how +55 and +91 numbers are priced, which language to template, and when to send.
See it work
Before you message a Brasília contact
Most Indian teams have two kinds of contact in the capital: Brazilians on +55 and their own people on +91. Answer three questions and see what you may send, and at which rate.
The tree is short because Brasília contacts sort cleanly. Regulatory consultants and distributors are Brazilian businesses that expect Portuguese and answer on +55 numbers. Colleagues and delegates from India often keep their Indian numbers for the length of a posting or a visit, and Meta charges for those at India's rates.
What the tree cannot do is decide consent for you. Before the first marketing message to a Brazilian contact, read the Brazil guide on the LGPD and the 2026 customer-service decree.
Which message, which rate, for a Brasília contact
Question 1 · up to 3
Who is on the other end in Brasília?
Your answers
None yet — pick an answer to start down the tree.
Path map
Depth 0 of up to 3. Circles are questions, squares are outcomes.
All possible outcomes (5)
Reply freely
Inside the window your agent can answer in Portuguese or English without a template; each reply is a service message at the Brazil rate.
Path: “A Brazilian consultant, distributor or client (+55)” → “Yes”
Utility template in pt_BR
Send an approved utility template about the dossier, order or meeting, billed at the Brazil utility rate. Their reply reopens the window.
Path: “A Brazilian consultant, distributor or client (+55)” → “No” → “Yes”
Marketing template, opt-in first
News and offers are marketing and need the contact's opt-in to hear from you on WhatsApp, on top of what Brazil's data law requires.
Path: “A Brazilian consultant, distributor or client (+55)” → “No” → “No, it is news or an offer”
Authentication template at the India rate
The code goes to a +91 number, so it is priced as an Indian authentication message even though the reader is in Brasília.
Path: “An Indian colleague posted there, still on +91” → “Yes”
Utility or marketing, at India's rates
Pick the category by what the message says; a +91 number is billed at the India rate for that category wherever its owner is posted.
Path: “An Indian colleague posted there, still on +91” → “No”
Question 1: Who is on the other end in Brasília? 2 options.
Market brief
What runs through the capital
Why an Indian exporter or service firm ends up with contacts in Brasília, from the regulator's and the Embassy of India's own pages.
- 01
ANVISA, created by Law 9,782 of 26 January 1999, has its seat in the Federal District, at SIA Trecho 5, and controls products and services under health surveillance as well as ports, airports, borders and bonded areas.[1]
- 02
India's drug regulator CDSCO and ANVISA signed an updated memorandum of understanding in New Delhi in February 2026.[2]
- 03
Glenmark, Zydus Cadila, Sun Pharma and Dr. Reddy's are among the Indian pharmaceutical companies in Brazil; TCS, Infosys, HCL and Wipro represent Indian IT.[2]
- 04
India–Brazil trade grew by over 25% to USD 15.21 billion in 2025, with Indian exports of USD 8.35 billion led by diesel, agrochemicals, chemicals and pharmaceuticals.[2]
- 05
The Embassy of India in Brasília handles consular matters for every Brazilian state except São Paulo, Rio de Janeiro, Paraná, Santa Catarina and Rio Grande do Sul, which fall to the Consulate General in São Paulo.[3]
- 06
The two countries have been strategic partners since 2006, and the Embassy estimates the Indian community in Brazil at around 4,000 people.[2]
Industries
Indian teams with Brasília contacts
The readers this page is for, and the first messages each one sends into the capital.
- 01
- 02
Official delegation organisers
Official visits from India land in the capital, where the Embassy of India sits, with schedules that change by the hour.[2]
On WhatsApp: Programme and venue updates · Document checklists before travel · Meeting-room changes
- 03
- 04
IT and services firms
Indian IT companies already operate in Brazil; their account teams in India keep Brasília clients updated across an eight-and-a-half-hour gap.[2]
On WhatsApp: Incident and maintenance notices · Release windows · Call scheduling
Writing on Brasília time
Brasília time is the reference clock for most of Brazil, and it sits eight and a half hours behind an Indian desk in every month.
Brasília and São Paulo share UTC-3, and Brazil has had no daylight saving since a decree in April 2019. India is UTC+5:30, so a 09:00 start in the capital is 17:30 in India in every month, and a ministry's afternoon falls in the Indian night.
Templates for Brazilian contacts go in Brazilian Portuguese, code pt_BR, with English for multinational contacts and Hindi or English for your own people. Inside the 24-hour window an agent can answer in any language the two share. InfiQ's own support team works India hours, in English and Hindi.
Prices in ₹ and BRL
What a message into Brasília costs
Brazilian numbers are billed at Brazil's line of Meta's rate card: ₹5.50 for marketing, ₹0.5981 for utility, ₹0.5981 for authentication and ₹0.5981 for a service reply, in rupees before GST. Plans start at ₹999 a month.
Snapshot rates · as of 20 Oct 2026, 00:02 UTC
Lite
₹999 / month≈ R$53.17 BRL
₹833 / month, billed yearly≈ R$44.34 BRL
Everything a growing business needs to run WhatsApp properly.
Growth
₹2,999 / month≈ R$159.62 BRL
₹2,499 / month, billed yearly≈ R$133.01 BRL
Lite, plus the API, automation and team scale serious senders need.
Enterprise
Custom volume pricing, custom SLA and dedicated infrastructure.
Per message to Brasília · Brazil
| Category | ₹ INR | BRL |
|---|---|---|
| Marketing | ₹5.4970 | R$0.293 |
| Utility | ₹0.5981 | R$0.0318 |
| Authentication | ₹0.5981 | R$0.0318 |
| Service | ₹0.5981 | R$0.0318 |
Per-message rates for all 47 markets, in ₹ and BRL
| Market | Marketing | Utility | Authentication | Service |
|---|---|---|---|---|
| Argentina | R$0.289₹5.4352 | R$0.122₹2.2874 | R$0.122₹2.2874 | R$0.122₹2.2874 |
| Bangladesh | R$0.343₹6.4397 | R$0.0173₹0.3254 | R$0.0173₹0.3254 | R$0.0173₹0.3254 |
| Brazil | R$0.293₹5.4970 | R$0.0318₹0.5981 | R$0.0318₹0.5981 | R$0.0318₹0.5981 |
| Chile | R$0.416₹7.8162 | R$0.0936₹1.7585 | R$0.0936₹1.7585 | R$0.0936₹1.7585 |
| Colombia | R$0.0585₹1.0993 | R$0.0038₹0.0706 | R$0.0038₹0.0706 | R$0.0038₹0.0706 |
| Egypt | R$0.301₹5.6629 | R$0.0169₹0.3167 | R$0.0169₹0.3167 | R$0.0169₹0.3167 |
| France | R$0.402₹7.5588 | R$0.140₹2.6393 | R$0.140₹2.6393 | R$0.140₹2.6393 |
| Germany | R$0.639₹12.0088 | R$0.258₹4.8386 | R$0.258₹4.8386 | R$0.258₹4.8386 |
| Hong Kong | R$0.343₹6.4397 | R$0.122₹2.2867 | R$0.122₹2.2867 | R$0.122₹2.2867 |
| Hungary | R$0.402₹7.5596 | R$0.163₹3.0700 | R$0.163₹3.0700 | R$0.163₹3.0700 |
| India | R$0.0502₹0.9435 | R$0.0103₹0.1941 | R$0.0075₹0.1402 | R$0.0077₹0.1450 |
| Indonesia | R$0.192₹3.6133 | R$0.117₹2.1979 | R$0.117₹2.1979 | R$0.117₹2.1979 |
| Iraq | R$0.160₹2.9992 | R$0.0370₹0.6943 | R$0.0370₹0.6943 | R$0.0370₹0.6943 |
| Israel | R$0.165₹3.1045 | R$0.0248₹0.4662 | R$0.0248₹0.4662 | R$0.0248₹0.4662 |
| Italy | R$0.372₹6.9847 | R$0.140₹2.6369 | R$0.140₹2.6369 | R$0.140₹2.6369 |
| Kazakhstan | R$0.283₹5.3098 | R$0.0842₹1.5824 | R$0.0842₹1.5824 | R$0.0842₹1.5824 |
| Kuwait | R$0.371₹6.9671 | R$0.206₹3.8671 | R$0.206₹3.8671 | R$0.206₹3.8671 |
| Malaysia | R$0.403₹7.5644 | R$0.0655₹1.2314 | R$0.0655₹1.2314 | R$0.0655₹1.2314 |
| Mexico | R$0.186₹3.4877 | R$0.0398₹0.7471 | R$0.0398₹0.7471 | R$0.0398₹0.7471 |
| Morocco | R$0.194₹3.6425 | R$0.108₹2.0218 | R$0.108₹2.0218 | R$0.108₹2.0218 |
| Netherlands | R$0.748₹14.0494 | R$0.234₹4.3987 | R$0.234₹4.3987 | R$0.234₹4.3987 |
| Nepal | R$0.343₹6.4397 | R$0.0159₹0.2990 | R$0.0159₹0.2990 | R$0.0159₹0.2990 |
| Nigeria | R$0.242₹4.5421 | R$0.0314₹0.5898 | R$0.0314₹0.5898 | R$0.0314₹0.5898 |
| Oman | R$0.160₹2.9992 | R$0.116₹2.1709 | R$0.116₹2.1709 | R$0.116₹2.1709 |
| Pakistan | R$0.222₹4.1620 | R$0.0703₹1.3200 | R$0.0703₹1.3200 | R$0.0703₹1.3200 |
| Peru | R$0.329₹6.1843 | R$0.140₹2.6392 | R$0.140₹2.6392 | R$0.140₹2.6392 |
| Poland | R$0.171₹3.2105 | R$0.0570₹1.0702 | R$0.0570₹1.0702 | R$0.0570₹1.0702 |
| Qatar | R$0.160₹2.9992 | R$0.0561₹1.0547 | R$0.0561₹1.0547 | R$0.0561₹1.0547 |
| Romania | R$0.402₹7.5596 | R$0.135₹2.5436 | R$0.135₹2.5436 | R$0.135₹2.5436 |
| Russia | R$0.375₹7.0520 | R$0.187₹3.5173 | R$0.187₹3.5173 | R$0.187₹3.5173 |
| Saudi Arabia | R$0.269₹5.0537 | R$0.0500₹0.9401 | R$0.0500₹0.9401 | R$0.0500₹0.9401 |
| Singapore | R$0.343₹6.4397 | R$0.0749₹1.4072 | R$0.0749₹1.4072 | R$0.0749₹1.4072 |
| South Africa | R$0.178₹3.3385 | R$0.0445₹0.8369 | R$0.0445₹0.8369 | R$0.0445₹0.8369 |
| Spain | R$0.331₹6.2161 | R$0.0936₹1.7578 | R$0.0936₹1.7578 | R$0.0936₹1.7578 |
| Sri Lanka | R$0.343₹6.4397 | R$0.0094₹0.1759 | R$0.0094₹0.1759 | R$0.0094₹0.1759 |
| Turkey | R$0.0510₹0.9587 | R$0.0042₹0.0792 | R$0.0042₹0.0792 | R$0.0042₹0.0792 |
| Ukraine | R$0.402₹7.5596 | R$0.139₹2.6138 | R$0.139₹2.6138 | R$0.139₹2.6138 |
| United Arab Emirates | R$0.269₹5.0537 | R$0.0735₹1.3811 | R$0.0735₹1.3811 | R$0.0735₹1.3811 |
| United Kingdom | R$0.297₹5.5795 | R$0.103₹1.9346 | R$0.103₹1.9346 | R$0.103₹1.9346 |
| North America | R$0.117₹2.1976 | R$0.0159₹0.2989 | R$0.0159₹0.2989 | R$0.0159₹0.2989 |
| Rest of Africa | R$0.105₹1.9796 | R$0.0187₹0.3516 | R$0.0187₹0.3516 | R$0.0187₹0.3516 |
| Rest of Asia Pacific | R$0.394₹7.4057 | R$0.0529₹0.9938 | R$0.0529₹0.9938 | R$0.0529₹0.9938 |
| Rest of Central & Eastern Europe | R$0.402₹7.5596 | R$0.0990₹1.8595 | R$0.0990₹1.8595 | R$0.0990₹1.8595 |
| Rest of Latin America | R$0.346₹6.5048 | R$0.0529₹0.9934 | R$0.0529₹0.9934 | R$0.0529₹0.9934 |
| Rest of Middle East | R$0.184₹3.4490 | R$0.0426₹0.7998 | R$0.0426₹0.7998 | R$0.0426₹0.7998 |
| Rest of Western Europe | R$0.277₹5.2054 | R$0.0799₹1.5019 | R$0.0799₹1.5019 | R$0.0799₹1.5019 |
| Other | R$0.283₹5.3098 | R$0.0360₹0.6769 | R$0.0360₹0.6769 | R$0.0360₹0.6769 |
Plan prices are monthly, in rupees, excluding GST; yearly billing is two months free. Messages are charged per delivered message on top of the plan, at the rate for the recipient’s country. Full details: InfiQ pricing. A delegate or colleague on an Indian number costs ₹0.19 for a utility update and ₹0.14 for a sign-in code, even in Brasília. Converter figures in reais are for planning; InfiQ invoices in rupees.
Work out your own monthly cost by message type.
Calculate your exact costOn InfiQ
What an Indian team uses for Brasília
Four parts of InfiQ that fit a capital full of partners, regulators' consultants and visitors.
- Template manager and library
Draft, submit and track WhatsApp message templates for Meta's approval, starting from a library of 1,000+ ready templates in 27 categories.
Keep pt_BR dossier, order and meeting templates approved before a Brasília contact goes quiet for a day.
- Broadcast campaigns
Send approved template campaigns to up to 2,00,000 contacts per broadcast, with segments, scheduling and delivery analytics.
Send one programme change to every delegate on a visit, scheduled in Brasília time.
- Shared team inbox
One WhatsApp number answered by a team: 10 users on Lite and 25 on Growth, agent and manager roles, transfers, private notes, labels and canned replies.
Consultants, distributors and delegates write to one number; labels and transfers send each thread to the right desk in India.
- Account security controls
TLS 1.2+ in transit and AES-256 at rest, role-based access, two-factor sign-in, scoped API keys with IP allow-lists, and hash-chained audit logs.
Role-based access and audit logs keep regulatory threads visible only to the people who should read them.
Nearby
City pages near Brasília
Brazilian city pages, nearest first, and pages in neighbouring countries while the list grows.
Brasília sits far inland, so its nearest pages are hundreds of kilometres away; each covers its own city's trades and contacts.
Guides for Brasília teams
Questions Brasília businesses ask
Question: Our regulatory consultant in Brasília follows our ANVISA dossier. Can we send status updates on WhatsApp?
Answer: Yes, once the consultant has agreed to hear from you there. Updates about work they are doing for you are utility templates, ₹0.5981 each to a Brazilian number, and their replies open a 24-hour window for free-form answers. Write the template in pt_BR or English, whichever the consultant uses.
Question: A delegation from India has meetings on the Esplanada dos Ministérios next week. Can one number run the whole group's schedule?
Answer: Yes. Send programme changes as a utility broadcast to the delegates who opted in; on their Indian numbers each costs ₹0.19. Their questions land in the shared team inbox, where 10 users on Lite or 25 on Growth can answer from one number.
Question: Our liaison staff in Brazil's capital kept their Indian numbers. Are messages to them charged at the Brazil rate?
Answer: No. Meta prices each message by the recipient's country code, so a +91 number is charged at India's rates wherever its owner is. A sign-in code to that colleague costs ₹0.14; the same code to a Brazilian +55 number costs ₹0.5981.
Question: We work from Hyderabad. When should a reminder go out to reach a federal ministry in Brasília at the start of its day?
Answer: At 17:30 IST for 09:00 in Brasília. Brazil abolished daylight saving in 2019 and India never changes its clocks, so the eight-and-a-half-hour gap holds all year, through Brazil's summer as well.
Question: Our distributor in the Federal District wants order updates in Portuguese, but our head office reads English. Do we need two templates?
Answer: Yes. Meta approves each language version of a template separately, so submit the pt_BR and English versions together and send each contact the one they read. Inside the 24-hour window your agents can reply in either language without a template.
Question: We want to invite our Federal District distributors to an India product showcase in Brasília. Can the invitation go on WhatsApp?
Answer: An invitation to an event is marketing, so send it only to contacts who opted in to hear from you on WhatsApp, at ₹5.50 per delivered message to a +55 number. Logistics for people who have already registered, such as badges and timings, are utility updates.
Question: Our company is registered in the Federal District and imports generics from India. Can we hold the InfiQ account ourselves?
Answer: InfiQ serves India-based businesses: it invoices in rupees with GST and keeps customer data in India. If your business is based in Brasília, talk to sales about whether InfiQ fits; your Indian supplier can also message you from its own account at the Brazil rate.
Sources
Facts on this page were checked against these sources on the dates shown. Page updated 2026-10-20.
- [1]Institucional · Agência Nacional de Vigilância Sanitária (ANVISA) · read 2026-10-20
- [2]India–Brazil relations · Embassy of India, Brasília · read 2026-10-20
- [3]Jurisdiction of the Embassy and the Consulate General · Embassy of India, Brasília · read 2026-10-20
- [4]tzdb 'southamerica' file: America/Sao_Paulo and the 2019 end of Brazilian daylight saving · IANA Time Zone Database · read 2026-10-20
Your Brasília contacts, on one Indian number
Start a 7-day Lite trial, no card needed, and get your pt_BR templates approved once Meta business verification is complete. If your business is based in Brasília, talk to sales about whether InfiQ fits.
Route
Brasília
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