- Can we send Aarhus customers a WhatsApp message asking whether they want our offers?
- No. Denmark's Consumer Ombudsman says a request for marketing consent sent by electronic message is itself marketing, and the ban reaches traders outside Denmark too. Ask on the checkout page, in the customer's account or on a web form, or put a wa.me link on the order page so the customer writes first.
- Our containers for Danish buyers discharge at the Port of Aarhus. Do arrival notices need marketing consent?
- No. Purely service-related messages fall outside the Danish marketing ban; what they need is the buyer's opt-in to WhatsApp updates, as Meta's policy requires. An arrival or delivery notice is a utility template at ₹1.50 per delivered message to a +45 number.
- Should our order page for Aarhus customers carry a wa.me link to our Indian number?
- Yes. A customer who taps it and sends the prefilled message opens a 24-hour window in which your team replies without a template, at ₹1.50 per reply. Meta prices by the customer's +45 code, not your +91 number. Their message is not consent to offers; collect that separately.
- Aarhus University teaches more than 50 programmes in English. Can our admission templates stay in English?
- For applicants, yes: someone applying to an English-taught programme reads English, so en templates fit. Add Danish (da) for anything a Danish landlord, employer or parent receives, and Hindi (hi) for families who ask. Each language version is approved by Meta separately.
- We provide engineering services to wind-energy companies in Aarhus. When do night alerts from India land there?
- Four and a half hours earlier than IST while Denmark keeps Central European Time, from 25 October 2026 to 28 March 2027, and three and a half hours earlier in summer: an alert sent at 06:30 IST in winter arrives at 02:00. Send incident alerts as utility templates to engineers who opted in, and keep routine notices for office hours.
- Our IT company in Pune serves clients in Aarhus. Does it need a Danish entity to message them?
- No. InfiQ serves India-based businesses: your Indian company holds the account, is billed in rupees with GST, keeps customer data in India and messages +45 numbers at the published Denmark rate. If your business is based in Aarhus, talk to sales about whether InfiQ fits.